This program has some incredible functionality and is so easy to use! The reservation side is so easy to use. We have ability to click and drag appointments, we can also open an appointment builder window to search a span of time and find the ideal placement. There is a feature that shows you whether the placement of an appointment is going to be best for the stylist. Great reporting systems and easy to understand! Goal setting and goal dashboard are super helpful for stylists to see where they are at.

Some of the reports can be very difficult to read. There is a texting functionality but it has limited capabilities.

The customer service far exceeds my expectations.

I love that the software allows you to plan a pleasurable experience for your clients. It is very robust. It is new and always developing.

There are some features that I would like to see such as client photo storage and also a way to use other POS systems. I do not like the way you have to cancel appointments.

We've used STX since 1989 or 1990 so I have a great understanding of the software and the company. The software looks great, it's easy to use and the few features that it includes, work great.

Attention: 25+ years using STX/SalonTranscripts) If you use STX, your data can NOT be converted easily to another software platform using automation, you'd have to hand enter almost, if not, everything-depending on whom you'd switch to After several conversations w STX, they have many "reasons" why they haven't updated the functionality of the software and give no timeline as to when. IMHO this is a slick looking dinosaur. Below are just a few reasons for my opinion Reports: The reports are cumbersome with multiple data on a single report with no way to choose individual data points to get the information you need and it's lacking in metric flexibility (you get what they think you need), retention report is useless, no reports to track up sells/down sells, no time off tracking... Marketing: Automated client marketing is light (5 or 6 different types of emails) lacks customization (you get what THEY think you need with few options) No automatic remind guests that their products likely need replenishing. No two way texting. No mobile/custom branded app for customers and we have to be on our guests mobile device to stay competitive. Difficult to send out test marketing emails, you have to set up a filter to send one to yourself to see how they look. STX mobile app has few features, lacks functionality when compared to what other salon software companies offer... There isn't space to write everything that this program lacks. Call me if you'd like to know more

The customer service is top notch! The support staff is beyond patient and will help to solve any issue or confusions you may have. I never have to wait long for help or answers.

Permissions and security measures can make some tasks a little more time consuming.

This software improved everything I had problems with them. It has high features.

It is very easy to use and I use it to take advantage of my life and work.

I feel like to use this software and I advice everyone to use it. It's very easy and useful.