2TouchPOS vs MultiFlex RMS

RATING:

4.1

(50)

2TouchPOS has 50 reviews and a rating of 4.06 / 5 stars vs MultiFlex RMS which has 67 reviews and a rating of 3.96 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (50)
4.0 (67)
Ease-of-Use
4 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 11, 2022
February 14, 2019
Pros/Cons
  • Pros

  • I was a fan of the support team that came with such a large company. We were able to add items and get walked through the sorceress of building out custom buttons and options etc.
  • Wonderful system and the pros are easy to navigate through the entire thing. Wish all systems were programed like this.
  • Cons

  • The design is old and poor i think they can do a lot more about the design and colours, i think all the needed is redesign.
  • Customer service is hard to reach at times but when they do respond there 100% equipted with helping me with all my problems.
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  • Pros

  • Easy to use, inventory system good, there are many different reports to choose from to get you exactly the information you need.
  • I love all the reports I can pull with ease and detail. There is not an item or sales transition I cannot find immense detail on.
  • Cons

  • Sometimes we are unable to get our reports to show up. We lose some of our customization with each upgrade.
  • They kept telling my processor they had to reprogram my devices, when I know the Software company should be the ones handling that. My Account Rep and she is very rude to me and my new processor.
Read all user reviews
Pricing Range
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$
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$
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FrontRunners

2019

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos