Medici vs PrognoCIS

RATING:

4.5

(21)

Medici has 21 reviews and a rating of 4.48 / 5 stars vs PrognoCIS which has 288 reviews and a rating of 4.06 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (21)
4.1 (288)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 25, 2023
March 19, 2024
Pros/Cons
  • Pros

  • Love that we don’t have to show our video feed when a client shows us their pet. Clients adding pictures of their pet is easy as well and a helpful diagnostic tool.
  • This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement.
  • Cons

  • It was slow the other day and I wasn't sure if everything went through and I think it charged the client twice.
  • We need a QR code that downloads the app AND automatically searches the hospital. Anybody over 50 gets frustrated and gives up.
Read all user reviews
  • Pros

  • Easy to Navigate, ability to move freely from EMR to Billing Feature. I love the Tabular reports which help in troubleshooting when staff has problems, also customer service is great.
  • I feel that this product is easy to understand and is easy to use. I have a fantastic trainer.
  • Cons

  • We were never able to use the fax inbox for both our locations; it only worked at one location, even after several attempts by the technician and costly IT expenses.
  • Also, technical support is very difficult; communication is not always clear, it can be confusing, and we do not always receive timely responses to our needs.
Read all user reviews
Pricing Range
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$
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$
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FrontRunners

2022

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos