Medici vs WebPT

RATING:

4.5

(21)

Medici has 21 reviews and a rating of 4.48 / 5 stars vs WebPT which has 468 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (21)
4.3 (468)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
January 25, 2023
May 13, 2024
Pros/Cons
  • Pros

  • Love that we don’t have to show our video feed when a client shows us their pet. Clients adding pictures of their pet is easy as well and a helpful diagnostic tool.
  • This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement.
  • Cons

  • It was slow the other day and I wasn't sure if everything went through and I think it charged the client twice.
  • We need a QR code that downloads the app AND automatically searches the hospital. Anybody over 50 gets frustrated and gives up.
Read all user reviews
  • Pros

  • Very user friendly and easy to fill out the needed fields. Reports are clean and easy to read.
  • Very user friendly interface. Lots of useful information online.
  • Cons

  • More recently they are having problems with documenting cancellations and no shows which they were not even aware of.
  • I have multiple groups that are multispeciality, who find it does not work as well for their providers who are not Physical Therapists.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

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FrontRunners

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos