Expensya vs Grasp Technologies

RATING:

4.3

(425)

Expensya has 425 reviews and a rating of 4.28 / 5 stars vs Grasp Technologies which has 85 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (425)
4.6 (85)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
May 20, 2024
November 14, 2022
Pros/Cons
  • Pros

  • Expensya's helpdesk is very available and reachable quickly (less than 1/2 minutes each time I called). Great reactivity from the business staff.
  • I really enjoy the mobile receipt upload. This made it super easy to submit expenses and have most of the information for each expense automatically input.
  • Cons

  • The scan learning curve is missing or needs improvement. You scan a ticket, regularly for the same merchant, you correct the name of the merchant, and the system will always do the same error.
  • Ahh maybe, i had little bit of trouble logging in on my company mobile. I was refused few times although i was entering correct information (email, password).
Read all user reviews
  • Pros

  • You can design just about anything you want as a customer. While there are many standard reports, you can customize a great detail for super detailed data.
  • Ease of Use, Support Team is magnificent, scheduled reports.
  • Cons

  • Grasp Pay - and I hate sending emails all the time - it would be nice to have a number to call when you have questions. Emails back and forth get no where sometimes.
  • Access to cloud server can be slow at times- the more staff online the worse it gets.
Read all user reviews
Pricing Range
$
$
$
$
$
N/A
Explore product images
FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2023

N/A
Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos