Ease of use when working in Salesforce, being able to schedule from Email or contact card.

Overall Chili Piper is a great product with a growing list of features. If you have time to work with their awesome support team you can get a really great scheduling process in place.

I like the ability to set guidelines so all our reps are assigned the right events.

My personal favorite feature is inserting available times in the email. Customer-centric approach to demo booking with time selection.

We had some initial problems in the setup stage where meetings were being scheduled outside of the defined hours.

It's built for revenue teams and features speak to that - inbound, outbound, routing are much more advanced than basic scheduling tools.

My overall experience with Chili Piper has been very positive and I think it is truly a great product.

From initial set-up call to any issues, Chili Piper has been great. They are a fully remote team, but I have never had an issue getting the help or guidance I need.

Streamlined automated and fair sales distribution process. Tons of time collectively saved on booking meetings.

I like that it integrates seamlessly with salesforce and gmail. It allows our SDR to easily schedule things for our account execs.

I appreciate the ease of templates and the simplicity of round robins.

I love that it integrates with salesforce. It makes setting demos very simple.

The customer support is the best in the B2B SaaS space.

Chili Piper accomplishes the difficult goal of both improving sales results and providing a better customer experience for prospects.

We occasionally have lead reassignment problems, which relate mainly to our tech stack setup.

Pricing was just far too high and there are no discounts.

I love chili piper and I’m very happy that my company uses it.

As someone that is brought in by customers to assist with troubleshooting and problem solving implementations such as this the overall experience has been horrible.

Their support is great, so when you do have issues, they're there to help.

I like the interface and the intuitiveness is second to none that I have seen in the industry.

They help determine best practices and are open to improving Chili Piper to meet customer needs.

It would be one thing if Chilipiper customer service was interested in working with us to fix the issues but they are not inclined to do so.

We still have some issues that we are trying to resolve, but to be fair we haven't had the time to work with their support on a solution.

A lot of functionality with super user friendly interface.

The booking system and integration with real-time and Salesforce was my favorite of the ones we were looking at.

I like how Chilipiper is able to track the amount of meetings set for any number of AE's, and ensure that our round-robin style is equitable.

Love the product and the support staff who gave me the training and help me configure the platform was tops.

I am happy to report that Chili Piper has changed the game with this and their form enablement for marketers.

I have found it a little odd to customize emails I send out and the signature lines but that could also be my set up.

The ease of use and integration with our systems. Have never had any reliability issues to speak of, which is great since it handles a very important function for us.

I love Chili Piper's integrations with Zoom, Salesforce, and Google calendar. It reduces data entry, human error when scheduling meetings, and enhances the experience for potential customers.

Easy meeting scheduling, geo & timezone specification capabilities, and reasonable pricing.

Overall we were shocked at the impact it made in getting demos held.

This is a terrible company with awful customer service and support.

Up until recently the Becker Law firm (BLF) had been a loyal customer of Fonality – Netfortis.

They have a suite of features from simple to the most complex, depending on how involved or sophisticated you want your system to be.

It's easy to put calls on hold and transfer. We have a large office, so being able to communicate without walking to the other end of the building is extremely convenient.

It should ring more than two times. Candidate's do not stay on park no longer than 30 seconds.

I called and spoke with a manager at Fonality/Netfortis. While she was pleasant to talk too it still took her days to try to get the matter resolved.

Have had a problem with it redelivering old, deleted voicemail messages to random users.

I like the chat, CTI, quality, stability, and that all communication is in one roof.

There's no redundancy for an in-house PBX. There needs to be a second line provided for connection.

Fonality is great PBX provider which CRM integration all communication.

We use Fonality for our phone systems for a 20+ person office. The phone service is great and customer support can be helpful.

The user dashboard is incredibly confusing and it's very difficult to do anything remotely complicated without contacting customer support, which isn't always very helpful anyway.

Fonality is great PBX provider which integrates all communication.

Their website is terrible for changing your phone systems and there is no clear way you are supposed to do things.

That I can send messages without having to pick up my phone. System is user friendly, easy to operate.

US Dollar

Chili Piper is the #1 Meeting Lifecycle Automation platform, helping revenue teams connect with buyers faster and convert more revenue. 

Instantly qualify, route, and schedule inbound leads with Concierge. 

Book one-click meetings from anywhere with Instant Booker. 

Automatically assign leads, route meetings, and sync everything with your CRM.


Chili Piper allows businesses to add multiple users on the platform and view upcoming meetings on a calendar. Managers can remind prospects and meeting assignees about scheduled appointments via email notifications or SMS. Additionally, organizations can collect lead information through web forms and automatically assign incoming requests to agents based on region, ownership or configured rules.


Chili Piper facilitates integration with various third-party applications such as Salesforce, Twilio, Zapier, Serenova, FrontSpin, HubSpot, Gmail, Intercom and more. Pricing is available on monthly and annual subscriptions. Support is extended via live chat, documentation and other online measures.


LongDescription

User Management

Meeting Management

Real-time Scheduling

Lead Capture

Performance Management

Access Controls/Permissions

Group Scheduling

Confirmation/Reminders

Calendar/Reminder System

Attendance Tracking

Lead Distribution

Pipeline Management

Recurring Appointments

Calendar Management

Goal Management

Call Management

Customizable Fields

Collaboration Tools

Room Booking

Scheduling

Call Routing

Lead Generation

Multi-Location

Contact Management

Lead Management

Email Marketing

Mobile Access

Meeting Room Booking

Meeting Preparation Tools

Performance Metrics

Territory Management

Email Reminders

Internal Meetings

Email Management

Source Tracking

Alerts/Notifications

Online Booking

Reporting & Statistics

Attendee Management

Reminders

Automated Scheduling

Availability Management

Customizable Templates

Calendar Sync

For Sales Teams/Organizations

Event Calendar

Dashboard

Web Forms

Customizable Branding

Employee Scheduling

Lead Qualification

Customizable Forms

Video Conferencing

Approval Workflow

Client Management

Third-Party Integrations

Appointment Scheduling

Campaign Management

Prospecting Tools

Contact Database

Interaction Tracking

Web browser (OS agnostic)

Please see pricing details here: https://www.chilipiper.com/pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

51-200

201-500

501-1000

1000+

Chili Piper

Live Online

Webinars

Documentation

Videos

Comm-unity by NetFortris (formerly Fonality) is a cloud-based communication and collaboration business phone system that caters to all business sizes. Comm-unity scales easily as your business grows, always works when you need it, and gives your team the latest functionality at their fingertips.

Why Comm-unity by NetFortris?
•Get more done
•Cut your costs
•Work Anywhere
•Control your system
•Expand easily
•Offload upkeep

Who is Comm-unity by NetFortris for?
•SMBs
•Mid Market
•Enterprise
•Retail 
•Finance 
•Food & Beverage
•Insurance 
•Professional Practices 
•Business Continuity 
•Hybrid Work Environments
•Work from Home

Simplify the way your team collaborates with your personal Heads Up Display for Desktop and Mobile. Access myHUD from anywhere – on your PC, laptop or smartphone.

myHUD Desktop

With a Comm-unity subscription and myHUD Desktop, you’ll get access to 100+ business phone features and advanced UC features, such as:
•Unlimited Calling
•Pull-out Softphone Client
•Instant Messaging
•Audio Conferencing
•Video Conferencing & Web Meetings
•Always-On Call Recording
•Contact Center
•Visual IVR/Auto Attendant
•Ring Groups
•Hotdesking
•Local Number
•Business Texting
•Paperless Fax
•Office 365 Integration
•Call Reporting
•Web Launcher – Web App Integration
•Active Directory Integration – SSO

myHUD Mobile

Take control and command your business communications from the palm of your hand. Access Comm-unity calling, chat, presence and call handling features from your smartphone for a seamless transition from the office to work from home or on the go.
myHUD Mobile is easy to use and simple to manage using an intuitive graphical interface.
With myHUD Mobile you can:
•Make and receive calls using your extension and office caller ID
•Use the device you love most - your own!
•Keep myHUD running in the background so you never miss a call or chat
•Use visual voicemail to see who left a message, when & how long the message is
•Keep your mobile number private
•Chat with users and sync conversations to myHUD Desktop
•Put calls on hold, transfer them to others, or to your own office phone
•Control when you're available with statuses


Call Transfer

Voice Mail

Call Recording

Call Center Management

VoIP Connection

Call Reporting

Chat/Messaging

Conferencing

Reporting/Analytics

Call Monitoring

Live Chat

Mac OS

Professional $17.99 per user per month | Professional+  $19.99 per user per month | Ultimate $24.99 per user per month

Chili Piper vs Comm-unity

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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