Cougar Mountain DENALI Software


 

Cougar Mountain Software offers a business accounting software for manufacturing, nonprofits and public services organizations. Their flagship product Denali is a core accounting solution with applications for general ledger, accounts payable and accounts receivable, inventory management and order entry.

Denali solution comprises of three products - Denali Business, Denali Funds and Denali Payroll. Denali Business accounting software offers advanced accounting functionality including auditing, reporting, data analysis and muli-location inventory management. Denali Funds is a grant, donation, event and overhead accounting solution for nonprofits. Denali Payroll Processing solution is capable of assisting businesses in monitoring and controlling the flow of business assets. Businesses can manage multiple invoices, clients' information and collection status using Denial solution. Several features are also available as add-ons, including a payroll system, purchase orders and bank reconciliation.

Denali is offered as both cloud-based and on-premise solution. Major third-party integrations include Cayan’s Genius, 3DCarts and TSheets.

 

Cougar Mountain DENALI - Cougar details
 
  • Cougar Mountain DENALI - Cougar details
    Cougar details
  • Cougar Mountain DENALI - Inventory master
    Inventory master
  • Cougar Mountain DENALI - CMS details
    CMS details
  • Cougar Mountain DENALI - Inventory code lookup
    Inventory code lookup
  • Cougar Mountain DENALI - Inventory master
    Inventory master
  • Cougar Mountain DENALI - Sales screen
    Sales screen
Supported Operating System(s):
Web browser (OS agnostic)

50 Reviews of Cougar Mountain DENALI

 

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Software Advice Reviews (19)
More Reviews (31)

Showing 1-19 of 19

Christine from Steuben Sales, Inc.
Specialty: Distribution
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

I've had a pretty great experience so far with Denali,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The system is user friendly and pretty easy to navigate. I like that I can add modules at anytime. The customer service is fantastic!

Cons

I would like to be able to customize my own reports. But it may be that I'm not familiar enough yet with the reporting to realize there is a report out there that is what I'm looking for. I'm still new finding my way around.

 
 

James from Technology intelligence Agency
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

The Importance of Audit Trails

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It's a real nightmare when you get audited. It's even worse when the accounting software you paid good money for doesn't facilitate the aforementioned audit. Now, with Cougar Mountain accounting software, we don't have to worry about a thing. Running a non-profit is challenging enough and keeping up with the accounting doesn't make it any less challenging. We weren't taking any chances this time around so we went with CM's Denali Business Summit edition.

Pros

The ability to control access at almost any level. I can easily restrict access to certain employees.

Cons

I feel like some of the add-ons should come with the highest level package.

 
 

Clement from Community Clinic
Specialty: Healthcare / Social Services
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Cougar Mountain Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The product was fairly easy to use. However, it did not meet our expectations nor was it easy to use. We would ask customer support for help but could never get the issues rectified.

 
 

Shivakshi from GlobalLogic
Specialty: Engineering
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

November 2016

November 2016

Cougar Mountain DENALI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Cougar Mountain DENALI is ideal for small to mid-size companies. Very cost-effective yet plenty of features. Easy to learn and use. The software is very stable and secure. I do like it a lot and need to learn a lot of things right now.

Pros

Manages an unlimited amount of inventory and concurrent users.
Amazing customer support.

Cons

Many features costs extra money, even after purchasing the separate module.

 
 

Tom from Independent Accountant
Specialty: Non-Profit

August 2016

August 2016

Great for the price, Mostly got it right...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

From an audit standpoint, batch processing, locked transactions and audit trail, easy G/L, full module integration. From an ease of use, straight forward accounting product.

Likes Least

From an ease of use, graphics and click area make for some clunky functionality. Payroll reporting should provide more detail to make sure quarterly reports can be completed in case Aatrix is unavailable.

Recommendations

CMS will do more than enough accounting processing for the typical organization while costing 25% of some other software. However, you would need to establish how important it is for you to drill down to transactions on the fly versus the batch processing style.

 
 

John from Mission Aviation Fellwoship
Specialty: Transportation

August 2016

August 2016

Non-Profit, Multi country, Multi currency, multi user installtions

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Multi user and multi currency. the customer support is great. they do quickly respond to us. they have great remote desktop software to control your machine and quickly help with problems.

Likes Least

poor code requiring constant updates/fixes.., which most time is Full 3gb .iso install. since we are spread across the globe most of these I have to get very large iso across very slow, high latency, frequent dropped VSAT connections. frequent code generated end of year imbalances which requires yet another upgrade... hardcoded SA access for database queries.. published SA password so one code easily hack any competitors databases. until the last round of Installations very careful, undocumented tricks for installation.

Recommendations

to use this software you need high speed internet for the frequent updates and code fixes... patience like Job and

 
 

Bonnie from Interstate Battery of Sioux City
Specialty: Other

July 2016

July 2016

Interstate Battery of Sioux City - Bonnie

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We have been using CMS since at least since 1987 and have had no problems, easy to work with

Likes Least

Support is awesome but we don't have to call very often at all, the whole group is great to work with

Recommendations

We are just getting ready to go live with Denali, have been practicing on it and it seems very user friendly

 
 

Ronald from FAYETTE COUNTY CHILD DEVELOPMENT, INC.
Specialty: Education

July 2016

July 2016

FAYETTE COUNTY HEAD START

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The Support Staff is outstanding. Every time I have needed them they have solved the problem or answered my question successfully.

Likes Least

Some of the reports need improvement. The payroll reports should be keyed more to the information needed for quarterly reporting. They need to allow for more than one accounting year to be open at at time.

Recommendations

It's the best available in this price range. Every other software we have reviewed has not measured up.

 
 

Kathy from Gary Foglio Trucking, Inc.
Specialty: Transportation

June 2016

June 2016

I have used Cougar Mountain Denali for 3 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product is very easy to use. It is user friendly. The support team is excellent. I receive return calls the same day.

Likes Least

Wish I had more options on the reports. The programing you can do yourself for custom reports hasn't been easy.

Recommendations

This is a great product. The support is awesome. The price is good.

 
 

Russell from Money Smarts
Specialty: Accounting / CPA

June 2016

June 2016

Rough start

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It seems as though it could be a valuable software. Was probably a large step up from the DOS days.

Likes Least

You can't go back an look at transactions. They have an internal coding that you must first learn to get anywhere around the software.

Recommendations

Don't believe everything you hear. I would seriously doubt there staff has an accounting background.

  Response: Cougar Mountain Software, Cougar Mountain Software

Date: June 2016

June 2016

 

Thank you for taking the time to leave a review. It seems your experience was out of the ordinary, but none-the-less very valuable to our team. Over the last 34 years we’ve invested in qualified staff that understand accounting, some of whom hold master’s degrees in accounting, CPA certification, and a who all have well rounded exposure to best practices in accounting. Cougar Mountain Software customers consistently report 94.78 satisfaction with our solution and our ongoing commitment supporting our customers as business partners. We hope that we can earn the chance to help you serve your clients in the future.

Please reach out with any additional suggestions, or if we can help in anyway call a member of our leadership team at (208) 375-4455 Ext. 165. We would be happy to help.

 
 

Sandy from National Toxicology Labs., Inc.
Specialty: Healthcare / Social Services

March 2016

March 2016

We learn something new everyday, their customer service is exceptional

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The integration of all of the packages and the easy customization to your needs.
I like that you can get as much detail or as little detail as you require on your reports. The financial statements, trial balances, and audit trails work to assist you in finding any posting errors.

Likes Least

The payroll package. I do not like the payroll reports. I am used to easier payroll reports for my payroll taxes and I do not like that I have to use an outside Payroll company to be able to easily see what I owe. Yes I can figure it out but without the use of the outside Payroll company but with it, it is 1000 times faster. But for the extra cost of the outside company, I doubt my employer would even consider it. The customer service of Cougar Mountain is exceptional. No complaints here.

Recommendations

When you do purchase your software. Run your old system and your new system side by side until you get all of the kinks worked out. Believe me no matter how much you plan and think you are ready to go live, you will not be ready to go live.

 
 

Ernest from Ernie's Tool and Specialty Co.
Specialty: Retail

January 2016

January 2016

Being a user of this software for more than twenty years over all I it

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is a very stable platform and the service we get from computer team is first class

Likes Least

they use a genuis credit card capturing device and we feel that the device should capture the signature of our customers that have an open account. we have to have the customer sign twice or copy the A/R invoice!

Recommendations

Try it out and use computer team for service Cougar Mountain offers service but its, second rate to Dave at computer team and alot more expensive.

 
 

Anna from Scandvik, Inc.
Specialty: Distribution

November 2015

November 2015

Denali is a great product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Security (audit trails), customization abilities, training videos, knowledgeable and timely answers to questions/problems.

Likes Least

Time zones. They are in MST and we're in EST. Even though they do have CSR available by 9 am our time to solve most of our problems, they are not usually fully staffed until later in the morning.

Recommendations

You get a lot for your money. This is an inexpensive 'customizable' accounting software. MUCH more sophisticated than QuickBooks, yet not nearly as expensive as other products. Excellent!

 
 

David from Liberty Supply, Inc.
Specialty: Distribution

November 2015

November 2015

Best value in accounting software I have ever seen.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It can be tailored to fit nearly any need. With CMS I can get the Custom Modifications I need for some of my special needs. Right out of the box it has so many customizable options you can not imagine what all it can do. If you can not fid a way, just call CMS. They can and will find a way to fit everything you need.

Likes Least

It is not a pop-the-top and pour software. It can be a little complex for the beginner. But with time and use you can usually make it perform however you need.

Recommendations

Look at the price versus power. It is a super value when you see all that it can do. Plus it is not just for mom and pop. It can run a fairly complex company with ease.

 
 

Bill from Estacada First Baptist Church
Specialty: Churches

December 2014

December 2014

Wading through the frustrations of Cougar Mountain's Denali System

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is a very good fund accounting system. Keeping many funds in balance is the reason I bought the system, and it does that well once you learn the intricacies of the confusing account structure.

Likes Least

I was told that you could easily customize reports like P&L, Balance Sheet, etc., but that's not so. The standard reports are not customizable unless you buy Crystal Reports software and can figure out how to use that software. I could not, so I must pay a tech to produce any special reports. You can download to Excel, but that is what I used to do with QuickBooks at 1/10th of the price.

Recommendations

Compare the account numbering structure before you decide. In Denali, once you set up your accounts and start using the system, you are pretty much stuck with your original setup. I made the error of putting the fund number last and then had to start another company to rearrange the order.

 
 

Dan from Farmer's Trophies & Engraving
Specialty: Retail

December 2014

December 2014

Very Satisfied

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the integration of the modules (ie.e purchase order, to inventory, to accounts payable, to general ledger). This speeds up all data entry. We really like being able to archive reports rather than printing reams.

Likes Least

I would like for the updates to be easier to install.

Recommendations

Work with your rep to understand the system. Use the demo version.

 
 

Aaron from Truck Parts Sales Inc.
Specialty: Retail

December 2014

December 2014

Denali is the best!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the inventory control the best. I also like the fact that Cougar Mountain has regular updates and that they are always striving to improve their product.

Likes Least

I'd like to be able to better customize what and how a screen looks and acts. As far as the vendor, the thing I like the least about them is sometimes it's hard to get through to support.

Recommendations

If you're thinking of switching to Denali, make sure you get as many live demonstrations as you think you need to make sure the software can do what you need it to do. It's very customizable in a lot of ways though, so usually you can make it do what you need it to do.

 
 

Steve from G&T Engine Parts
Specialty: Distribution

October 2014

October 2014

It has been easy to learn to use. The modular structure is helpful.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product seems to be well-thought-out. The vendor has been great in providing support and training

Likes Least

My sales representative quit soon after we purchased the product. However, his replacement was helpful and we got through it well.

Recommendations

Keep in mind that the software scales well. What I mean is that there is a lot of information that you put into it when using it that you can pull out for other purposes. It seems to be reasonably priced, has great support and serves many purposes.

 
 

Annette from H G Wood
Specialty: Manufacturing

July 2014

July 2014

DENALI is a disappointing followup to CMS

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I've been with Cougar since 1990 and have always felt their product gives way more value and flexibility than any other out there on the market. They had a good product in CMS ACT. They also have US-based customer service.

Likes Least

DENALI is not ready for roll out. It seems like Cougar forgot all the lessons they learned through their DOS and CMS products. The reports are terrible and less informative than those in CMS. I'm having to do manual calculations to determine taxable wages. They don't include sick time, vacation time, or PTO in their history reports, and frankly I haven't figured out where I can get an accurate reporting of total gross wages or taxable wages. Their sort fields work only intermittently (page break on employee = page break on every check!). Denali feels like it was cobbled together and rolled out before it had even measured up to the standards of ACT; it's definitely not an "upgrade"! I'm so disappointed in Denali that I am considering evaluating other software moving forward, as Denali is not meeting my needs or providing the data I need for our reconciliation and internal accounting processes. In all fairness, I haven't updated to Denali 4.1 SP1 yet, and some of these issues may have been resolved.

Recommendations

Stick with what works. If they'd moved it over to a different platform and still provided the same reporting capability, DENALI would be a far better product.

 
 
 
Showing 1-20 of 31

Kelly from Josh Francisco and Dannys Upholstery

April 2017

April 2017

easy customization

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The integration of all of the packages and the easy customization to your needs.
I like that you can get as much detail or as little detail as you require on your reports. The financial statements, trial balances, and audit trails work to assist you in finding any posting errors. Security (audit trails), customization abilities, training videos, knowledgeable and timely answers to questions/problems. I like the integration of the modules (ie.e purchase order, to inventory, to accounts payable, to general ledger). This speeds up all data entry. We really like being able to archive reports rather than printing reams. Overall, this software is great!

Pros

I like the inventory control the best. I also like the fact that Cougar Mountain has regular updates and that they are always striving to improve their product.

Cons

I'd like to be able to better customize what and how a screen looks and acts.

Source: Capterra
 

Karen from Tarrant County's Credit Union

May 2016

May 2016

Single service user

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are using only the PO module of the software. Before purchasing the software, we shared specific requirements for our PO system, and we either did a poor job of communicating those requirements, or the sales team made promises that the installers couldn't match. Because we are charged for all support calls, we hesitate to continue to complain, so we're making it work as is. If I had it all to do over again, I would probably look elsewhere.

Source: Capterra
 

Nick from FRESNO BUSINESS SERVICES INC.

April 2016

April 2016

I have been using the Cougar Mountain for the last 30 years and I never change it till now

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

one of the best software ans software support
I am an Accountant and i use it for all my clients

Source: Capterra
 

Jean from Neale Marine Transportation

April 2016

April 2016

Long-term Customer

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I began using the software from Cougar Mountain in the early 1990's. I had previously used software from two other companies with the first being too skimpy on reports and the second developed a major glitch. The initial set-up of the information was easy, and once the system was up and running, I was thrilled with the results and the detailed reports. I have used and upgraded the software various times, and to this day I'm still extremely happy and quite content with Cougar Mountain. Due to the detailed reports which it is able to produce, we have been able to substantially keep our CPA fees to a minimum. We also use corresponding checks from Cougar Mountain for our Accounts Payable and Payroll transactions due to the ease of ordering, consistency, and fast shipping.

Source: Capterra
 

Lezah from Genesee JT. School District

April 2016

April 2016

Accurate, easy to use.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I used Cougar Mountain software for 15 years, changed briefly to a software that catered to our State reporting. I switched back to Cougar Mountain and I feel like I have a product I can rely on. LOVE-IT.

Source: Capterra
 

Darthie from Titus County Fresh Water Supply District

March 2016

March 2016

Great software and very user friendly.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Currently using Cougar Mountain Pro 2016. The Software Assurance program is a must have. The customer service department (online and over the phone) is exceptional! Please continue to offer support for us Pro users for a very long time.

Source: Capterra
 

Shannon from Allen's Transfer & Storage

March 2016

March 2016

We have been using Cougar Mtn for 15 years now, I prefer it over Quickbooks.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Customer service is great, software is easy to use, updates are pretty painless. Transaction codes can be a little tricky and some of the windows are small and harder to read for us older folks! Overall I would recommend Cougar Mountain.

Source: Capterra
 

Kim from Lawrence Township

March 2016

March 2016

Super user-friendly and great support staff

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very cost-effective yet plenty of features. Compares well to BS&A and other larger fund accounting systems and much better than QuickBooks.

Customer support always top-notch.

Highly recommend it for smaller municipalities who want all the features of a sophisticated fund accounting system at a reasonable cost.

Source: Capterra
 

Tom from The Collection

February 2016

February 2016

Very comprehensive accounting and POS solution

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very well thought out and flexible system allows us to track our inventory with custom reports.
All accounting modules are covered and fully integrated providing a comprehensive solution.
Customer support is sometimes slow and not all support personnel are helpful.

Source: Capterra
 

Margaret from Chesley Plbg Supply

February 2016

February 2016

Partial usage of software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We only use Cougar Mountain to post information from our hand written invoices. We post invoice #, total due and customer po# only. This gives us an ability to mail a statement with payments posted against it. It does give us a report to use for Sales Tax. We do not have inventory or A/P on this system.

Source: Capterra
 

Julie from Municipality

February 2016

February 2016

5 years experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have had Cougar Mountain software for a while and are very happy with the product and customer services.

Source: Capterra
 

Sharon from Adirondac Leather Inc.

February 2016

February 2016

I am currently using the Denali software, having transitioned over from Cougar Mt Pro

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I am 66 years old, and do not possess all the technical skills of todays youth. Having said that, I learned Cougar Mt Software 25+ years ago. (when DOS based was the norm)! Cougar Mt Pro was easy to learn and work with. The Program writers did a great job with the transitioning into Denali. The Software is easy to access, understand and maneuver though..The Modules were well thought out and set up. It gives me what I need for our Accountant and more so. I'm an extremely cautious person that doesn't go outside the box of what is comfortable for me. For that reason, I "always" purchase and rely on the Support Contract package offered. Its worth every penny! From the girls that take your Support Request, to the Installers of new Updates, the specialist dealing with customized report needs and I can not forget or say enough good about the Technical personnel! With 25 years of working with Cougar Mt., I can honestly say the Customer Service Representatives are outstanding! Everyone is courteous, knowledgeable and focused. In the fast pace world we are in and everyone needing help "now", the turn around time from call to help is minimal. Everyone at Cougar Mt is so dedicated to helping you solve your issue! I am ever so grateful for their support team!

Source: Capterra
 

Tammy from ESM, INC.

February 2016

February 2016

Cougar responds to my questions within the day.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It is user friendly.
I like the idea of being able to export to a excel or another type of software, BUT it does not put the file in workbook form, there for it looks just like the Denali printed copy.

Source: Capterra
 

Tammy from Talladega Electrical Service and Supply

February 2016

February 2016

I use the Denali Payroll and it is very easy to use and the software support people are great !

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Very easy to learn and easy to use

Source: Capterra
 

Brian from MTI

January 2016

January 2016

20+ years of solid performance

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pro's - Easy data entry, batch processing, data integrity.
Con's - Not easily customizable (lots of extra data fields to enter thru in data entry), sub-ledgers have to be balanced to control accounts manually (a/p and a/r ledgers versus balances in General ledger) - doesn't not flag when they are out of balance. Financial reports are very basic. No cash-flow reports.

Overall, I am very pleased with this accounting package.

Source: Capterra
 

Mary from Twin Peaks Charter Academy

January 2016

January 2016

I'm a new user and continue to discover great features

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Pros - ease of use, customer service, exports, choices of report output
Cons - can't view posted batches or journals

Source: Capterra
 

SANDRA from CULLENS SUPPLY

January 2016

January 2016

still learning, but so far it is good

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I still have a lot to learn

Source: Capterra
 

mark from bodylean

January 2016

January 2016

Generally good integrated package

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Good integrated product. Generally difficult to get a tech support person right away or during non-peak business hours. POS falls short with marketing tools to support retention / repeat business.

Source: Capterra
 

Regina from Topeka Independent Living Resource Center, Inc.

December 2015

December 2015

Used in a small non-profit, GL for about 4 years and Payroll for over 10 years

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The software is easy to learn and use. We don't use all of the available features but the ones we use work well. The reporting is substantial and easy to access and customize. We have always received very helpful and knowledgeable support when needed. The only "con" I would mention is that the "Help" screens within the software are sometimes a little hard to follow.

Source: Capterra
 

Melissa from Dothan Industrial Hardware

December 2015

December 2015

Easy to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Only downfall I have found is I can not search by any word in the description.
Example: 3/4" carbide drill bit - you have to put 3/4" in before it pulls up, you can not search carbide and it show up. Would prefer any word in the description allow the item to show up (If that makes any sense) :)
Other than that, great customer service and its an easy to use program.

Source: Capterra
 
 
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