EBizCharge Software


 

EBizCharge offers a full suite of payment processing, billing, and invoicing solutions including payment integrations to accounting/ERP/CRM/ and eCommerce platforms, mobile solutions, virtual terminal, POS solutions, and an online customer invoice portal.

The EBizCharge billing and invoicing product allows customers to view outstanding invoices, process payments online, and make full or partial payments on single or multiple invoices. Customers login to the businesses branded web portal, review their invoices, and submit payments securely and remotely from anywhere. EBizCharge is PCI-compliant and equipped with data encryption and tokenization technology for maximum transaction security. Users can enter payments, charge customers, store customers’ card information for recurring billing, and issue credits and refunds directly within the system.

Users can integrate EBizCharge with their existing software, including accounting and enterprise resource planning (ERP), as well as online shopping carts. Free 24/7 support is offered, along with setup and implementation. EBizCharge is offered only in United States and Canada.

 

EBizCharge - Invoices
 
  • EBizCharge - Invoices
    Invoices
  • EBizCharge - Track Payments
    Track Payments
  • EBizCharge - Email or Print Receipts
    Email or Print Receipts
  • EBizCharge - Reporting
    Reporting
Supported Operating System(s):
Windows XP, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

23 Reviews of EBizCharge

Showing 1-20 of 23

 

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Dodie from Got Mow Lawn Care, LLC

July 2017

July 2017

I LOVE IT!!! Support is always there and very quick to respond.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

SUPPORT when needed. I rarely need support, however as we all know.... when you need it, you need support team to be there.

Pros

It helps by having an extra "checks and balance" step with the batch reports. Since I am dealing with peoples money, I use this as hard-copy report to review for double checking. AS well as using it to help balance my Quick Books banking/deposit process.

Cons

you have to reenter the entire card number when only the expiration date has changed. but in the scheme of things, this is a minor issue.

Source: Capterra
 

Marian from EMS Safety Services, Inc.

March 2017

March 2017

EBizCharge solved our credit card processing problems

Ease-of-use

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Value for Money

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After years of frustration with mysterious fees, terrible service, and being told by the payment gateway to talk to the merchant processor and vice versa, I gave up on my current processor and decided to shop for a new solution. I evaluated several different credit card processing software solutions. I finally chose EBizCharge because it worked well with Dynamics CRM and GP, and looked like it would save me time and money. I couldn't be happier! Not only is the functionality incredibly easy, but it also saves our employees time spent on processing. Their customer service and follow through with everything they say has been amazing. I am a very satisfied customer.

Source: Capterra
 

Rick from Biocentric Health, inc.

February 2017

February 2017

Outsource Processng

Ease-of-use

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Value for Money

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I have not heard any complaints. Have to assume the software and service works well. Thank you for giving me this opportunity to comment.

Source: Capterra
 

Gladys from Quartet Technology, Inc

January 2017

January 2017

I keep waiting for the shoe to drop.....

Ease-of-use

Functionality

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It's been 6 months now and CBS continues to deliver as promised. Every month I get out my calculator and brace for an AHA! moment but month after month everything is exactly as it should be. It kind of messes with my head! Also, the customer service has been fantastic. My questions are always answered in a professional and timely matter.
Of course it's in my blood to continue looking for the broken promise but I'm feeling less and less confident that I will ever see it with Century Business and that's fine with me.

Source: Capterra
 

Jeannie from Best of the Best Network, Inc.
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Customer Support gets 10 Stars!!!

Ease-of-use

Functionality

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Value for Money

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Support

I am a new customer with Century Solutions and their eBizCharge system. I am in South Florida and Customer Service is in Irvine, CA; a time difference of 3 hours. It never fails, I will always have a call back about 11 AM EST to address what ever issues I may be having. They are very courteous, knowledgeable and respectful of your time. I'm sure no matter who you get in customer service to help you, you will be very satisfied. Enjoy the experience!

Pros

Its very easy to use. Love that it works inside Quickbooks. What use to take almost 4 hours to do now takes about 1 hour or less.

Cons

Whenever I close out of Quickbooks it closes down the program

Advice to Others

None

Source: Capterra
 

Chuck from AStoreroom Storages Texas

December 2016

December 2016

Quickbooks eBiz Card Processing Plug-In: Customer Support

Ease-of-use

Functionality

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Support

This review is primarily about the Customer Support I have had with during our tenure using the eBiz/ Century Business Solutions. The representative is by far one of the most knowledgeable & positive customer support representatives I have had with any company's Customer Support representative. When I start to ask a question he can almost finish the question and immediately begin to walk me thru a solution & a full explanation of the process. If he senses a bit of confusion on my part, he will promptly suggest an offer to remote access our system and walk me thru the process and point out other features that may be useful. Always pleasant & courteous, it has been my distinct pleasure working with him. Thank you Customer Support representative for keeping our card processing system in top shape!

Source: Capterra
 

Kerry from Faber Burner Company
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

Century Business Solutions Is The One Stop Shop For Companies Credit Card Processing Needs!

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Functionality

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My experience with Century Business Solutions has been nothing but wonderful! I started out by having a major problem with my current credit card processor who dropped one of our online stores because we sold pre-owned parts. I found your company online - because I wanted a new solution that would process walk-in orders, over the phone orders, and payments on both of our oscommerce stores. When I called in I was connected with Tristan Wynn who got an earful from me in the beginning of our conversation because I have had nothing but bad luck with credit card processors in the past. Tristan made himself available anytime I needed to talk, he answered questions for me and when he didn't have the answer he got the question answered for me. He was honest, he didn't feed me any line of crap. He just told me what your company could do and so far with the results and solutions we see - everything is spot on and you guys have a great solutions! You are in my opinion the one stop shop for credit card processing with your POS, mobile app, and ecommerce solutions!

After signing the paperwork to get setup with Century Business Solutions - our account was approved within 24-48 hours which was great as well because our one online store was down - the only thing we could accept was paypal. After getting approved Tristan got me in touch with Brian "Gio" Giovannone - Client Services Specialist who worked with me over the phone on getting both of our online stores setup, with special source identification so we can see what payments come from what store. We did some test transactions, and all seemed to be working good with the stores! Gio also helped me get POS software installed on my computer, and setup users for the others in the office that need access to it.

Tristan & Gio are top notch! Very Professional & very helpful!

This all took place last week - October 27th. This morning I come into the office and we got two orders online - I had some questions about them. I reached out to Tristan who pointed me to support team. I worked with an Alex - then processed a very large $96,000.00 transaction and then spoke with a Kristina Engen - to verify that payments went through, that everything on your end looked good. Alex and Kristina were also very helpful, made me feel good about some of our first transactions with your company. I look forward to our future dealings with Century Business Solutions and your whole team!!

Pros

I love how everything is integrated from the POS terminal to our online websites, etc. And I love the ease of use/straight forward approach to your software!

Cons

None so far!

Advice to Others

I just love that you guys are a one stop shop for walk-ins, over the phone, and online orders! So far we love it!

Source: Capterra
 

Brittany from McFarlane Aviation Products

September 2016

September 2016

Credit Card Error

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Support

I had an issue with a CC being declined but it still kept the auth Id and transaction ID in my sales order. I spoke with Justin and he helped me fix the problem and get the invoice out.

Source: Capterra
 

Cindy from Santee Lakes

September 2016

September 2016

New Software Experience

Ease-of-use

Functionality

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Value for Money

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Support

We are brand new customers. The conversion went very smoothly. End of day reports were customized to meet our needs. Customer service staff has been very skilled, informative, patient, and friendly. Great experience!!

Source: Capterra
 

Jole from East Coast Trailer & Equipment Co.,Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

eBizCharge review EXCELLENCE

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I have been using eBiz for several years, this is the Best Customer Service vendor for credit cards I have ever experienced. It is very user friendly, and the quality of the product is Great. I can not say anything bad about this product. If we have had a problem they have always been there to assist us in a timely manner, you don't get put on hold for long wait times and you always get a live person. When you speak to a person they are always friendly and happy to assist you. Excellent Product, Excellent Service, I would recommend this to anyone.

Pros

Being user friendly

Cons

There is nothing I don't like about this product.

Advice to Others

Don't change anything, I feel this product is great the way it is.

Source: Capterra
 

Linda from Cardiff Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

Cardiff Transportation

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My experience was great. Alex was very helpful and walked me through my issues and showed me how to do it easier.

Source: Capterra
 

Paula from Choice Wellness LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Review of E Biz Charge

Ease-of-use

Functionality

Product Quality

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Value for Money

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Support

This product is not as seamless as Intuit Payment Solutions, so there is a learning curve with it, but their customer service is very good and very willing to help with any problems or questions that come up. We are happy with our decision to use E Biz Charge.

Pros

it works and the virtual terminal is very easy to use

Cons

not as seamless as Intuit Payment Solutions but that's to be expected I know

Source: Capterra
 

Mark from SciFor Inc.

September 2016

September 2016

Gabriela was great!

Ease-of-use

Functionality

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Customer Support

Value for Money

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Your product is so so but your customer service, and especially Gabriela, are great. She walked me through my problem expertly.

Source: Capterra
 

David from Great Western Leasing & Sales, LLC
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

eBiz and Justin Giltner are awesome!!!

Ease-of-use

Functionality

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Yes, your company is great to expedite credit card processing for our national company.. Justin, is the very best and most knowledgeable..

Pros

speed

Cons

na

Advice to Others

na

Source: Capterra
 

Margie from McConnell Sales

September 2016

September 2016

Very pleased!

Ease-of-use

Functionality

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Customer Support

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Support

This has been very easy to use and very user friendly compared to the old system that we were using prior to eBiz.

Source: Capterra
 

Mandie from Elwood Safety Co
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Customer Service

Ease-of-use

Functionality

Product Quality

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For any mistake I make through the system the customer service always goes above and beyond to ensure everything is done correctly. I've started calling Rodney directly and he will take the time to find a solution to my problems. I highly recommend this service based on the service I receive from Rodney.

Pros

It integrates with my accounting program easily and is clear to understand

Cons

I'm happy with it.

Source: Capterra
 

Hal from ATEquip

September 2016

September 2016

Title: Pleased as Punch

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Rodney Johnson is most knowledgeable and supportive. He works with me on line to solve processing problems. He is prompt with accurate professional answers.

Pros

Prompt and accurate answers

Source: Capterra
 

Vickie from Security Truck Service
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2016

September 2016

Technical Help

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Value for Money
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Support

As always Rodney was helpful in getting my quick books back up and running. His technical help is spot on and quickly done.

Pros

Easy to use. Straight from quick books to the web to process.

Advice to Others

Just that it is fast - reliable for both us and the customers.

Source: Capterra
 

Mike from ePossible

June 2015

June 2015

Best service provider we've ever had!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
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Support

I have been their customer for a little over 2 years now. Their payment gateway beats every other solution in the market. Daily reports can be easily accessed on the portal and recurring payments can be easily managed via their gateway integration. Very agile and responsive staff, I love their support people.

Source: Capterra
 

Paula from Teraflex, Inc.

May 2015

May 2015

The Best Processor Around

Ease-of-use

Product Quality

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Product Quality
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Support

It is my extreme pleasure to offer a review for our friends at Century Business Solutions. We have been business with them for a few years and they have by far outshined all of the previous credit card processors that we have ever used. They excel in both customer service and ease of use! We have integrated their service with both our accounting software and our website, www.teraflex.com. Their web interface has made our job so much easier and has allowed us to increase our customer service to our customers. If you are looking for a processor that you can trust, look no further.

Source: Capterra
 
 
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