HARMONY Medical

RATING:

4.5

(25)

About HARMONY Medical

Harmony e/Notes is a hybrid integrated solution that offers functionalities for electronic medical records, practice management, billing and revenue cycle management. Specialities that the solution caters to include cardiology, general surgery, internal medicine, OB/GYN, pain management and more. The EMR application offers functionalities including customizable SOAP notes, anatomical image charting, e-prescribing, HL7 labs, flow-sheets, growth charts, graphing/trending, document management, vitals-device integration, referral letter generation and automatic CPT and ICD-10 coding. Harmony’s practice management application offers appointment scheduling (repeat and groups), patient history tracking, care-planning for treatments and medications, resource managemen...

HARMONY Medical Pricing

Cloud & Client hosted options base pricing $49 p/user & $149-$399 pprovider

Starting price: 

$1,500.00 per month

Free trial: 

Not Available

Free version: 

Not Available

Single Patient Group Resource Scheduling

HARMONY Medical Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for HARMONY Medical

1 - 5 of 25 Reviews

Rebecca

Mental Health Care, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2023

Great product, even better team

We were fortunate to have [sensitive content hidden] as our on-site trainers. They were both phenomenal at their jobs and we continue to get support from them on a regular basis. Overall we have enjoyed the system and look forward to continuing to learn more about the system and its many functions.

PROS

The best part of Harmony is the customer service that comes along with it. From the sales team, to the install and the continued support, everyone has been amazing. They are extremely responsive to questions, regardless of how many times I ask. They have been able to customize all of the features we have requested and have been able to walk us through the process to change from a third-party billing company to in-housing our own billing. They tailored each training to fit the individual needs of the trainee and have demonstrated extreme patience in dealing with our staff who are not computer savvy.

CONS

Because we were changing from a third-party billing company to utilizing the Harmony system for billing, we did have to make changes which slowed payments. This is something anyone who is changing services should be prepared for.

Reasons for switching to HARMONY Medical

We wanted a system we could customize and also wanted to be able to do our own billing.

Sarah

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed July 2021

Solid Choice Without Additional Headaches

I've worked with and along side of Harmony (as I consider them a partner in my daily practice) since 2009. They dive in and support whenever needed and requested, otherwise it's a seamless easy partnership allowing for optimal use of time/effort/energy for administrators, staff and providers to focus on the clients we are all honored to serve. The [SENSITIVE CONTENT] has a genuine strong business mind yet his heart and purpose in his leadership role (dedicated to helping the clinics and clients they serve) shows his golden irreplaceable heart that has a purpose that allows any business to have the possibility of high clinical quality of care with ethic and honor behind the scenes.

PROS

Harmony allows us to bill effectively and efficiently. Their support members are knowledgeable and longterm employees whom not only know the product like the back of their hand, they are dedicated to assist to use it in a customized manner to each practice. The practice management system is easy to use and understand, as well as a tool we use to keep us all organized and on top of it all without the cumbersome time wasting alternatives.

CONS

The Patient porthole is not appropriate for mental health, so the constant workarounds re: such has been frustrating but definitely manageable and the Harmony team has encouraged us and works with us with any augmented system/policy/practice we have decided up best for our specifications.

Reason for choosing HARMONY Medical

Robb Riley and the team of thoughtful and responsive professionals (whom are consistent and dedicated) that work along side of him. This world is shorted of businesses that have a heart, ethic and can be productive, efficient and have the positive timely outcomes needed for any business. I'm known as a "hard sell" or frankly a porcupine of a person (prickly and hard to please) and yet, I will not hesitate to recommend a company that not only has met my high expectations, I am proud to be among their partners offering excellence and the 1:1 service that makes it all work. A very well earned and deserved recommendation I am offering (which I am known for NOT doing). Choose anyone else and it'll be a risk, Harmony is the sure winner in the lottery ticket of health care system practice management and billing software with our question.

MARINA

Medical Practice

Used less than 2 years

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

4

Reviewed September 2016

Comprehensive Data Platform

PROS

helps me keep patient information in one place that I can rely on when counterparts are absent from the office.

CONS

interface design/function is antiquated. THe buttons and interface resemble a very old computer software platform making this feel less efficient in it's process

Megan

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

Reviewed July 2021

review from a community based mental health center

I feel that our clinic has grown with this EHR as they have grown, having worked with a variety of EHRs I find this system to be fairly easy to use with their access to leadership and willing to modify their product stellar and something I have not experienced with other EHR systems

PROS

editing templates as compliance standards change has been a critical issue and something that is quickly and well accommodated for with this system. We have always been able to trouble-shoot and connect with Harmony staff to remedy issues quickly. We are impressed with the provider type diversity Harmony offers as it is equipped for a wide variety of provider types for if/when we chose to diversify our practice

CONS

The software is lacking some of the features present in the larger EHR networks--in this we feel that Harmony is always available to improve their system and their leadership team is always available, something we would not have with a larger EHR, in addition the cost is manageable whereas a larger system would be more expensive

Reason for choosing HARMONY Medical

cost was an issue access to key leadership and the ability to edit the EHR to our needs was very important to us We are a smaller clinic and working with a smaller network was appealing as well

kathy

Mental Health Care, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2021

What Do You Value Long Term?

What do you value in the long term? Do you value a company that has mutual respect and want to partner with you for your success? Harmony Medical has become to Cedar Creek Integrated Health a partner. They know our client base and understand our business. We call them morning, night, and weekends--A PERSON who knows our names answers. Our company has chosen that what we value is not only the product but the PEOPLE who represent the company. You won't find better customer service anywhere.

PROS

Customization-- Whenever we needed a change to a template, a report, a modifier added, a location code added to identify a specific code from another location with the same code--no problem.

CONS

I truthfully can't identify one thing that I don't like. Whenever we have had a problem --Harmony has been more then willing to work with us to find a solution.

Reason for choosing HARMONY Medical

Please see above comments--ability to customize to fit our needs and to see our unique rural mental health clinics as separate yet belonging to a group.