Tebra

RATING:

4.0

(1244)

About Tebra

Looking to harness the full power of the Tebra platform? Our practice success platform includes a certified electronic health record solution built to empower today’s providers with robust clinical charting, streamlined documentation, telehealth, & more. Already have an EHR? That works too. Tebra integrates seamlessly with third-party products, meaning any practice can leverage our solutions. Tebra is the leading practice automation solution for independent practices.
Data insights

Tebra Reviews

Overall Rating

4.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

3.5

Functionality

4

Most Helpful Reviews for Tebra

1 - 5 of 1,241 Reviews

Laurie

Health, Wellness and Fitness, 1 employee

Used free trial

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed May 2021

Not the Best for a Small Clinic

User Profile

Sarah B.

Verified reviewer

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2019

Helpful to streamline your practice

PROS

I like that Stripe is automatically connected to the biller to easily transfer payments from patient to practice. I like the automatic texting and emailing to patients to confirm appointments.

CONS

This software contains codes for all insurance billing purposes; however, if you are cash-based practice and entering in supplements to sell, the manual process by which this is done is clunky and inefficient.

Reasons for switching to Tebra

Wanted something with more features and better integrated.

Doris

Health, Wellness and Fitness, 11-50 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

Reviewed February 2024

Doctor reviewing

PROS

I like the eforce, appt reminders, communication with patients and pt can email us through the portal. Love the broadcasting.

CONS

You can do better on the referral system. It needs to be improved stream line and intergrated. Also there are dx that I can't find and I have to google ICD10 because it doesn't come up.

Reasons for switching to Tebra

too expensive and having hard time getting reimbursed in a timely fashion.

Asma

Health, Wellness and Fitness, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

1

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed February 2024

Terrible, not worth the headaches it causes

Awful, it's clear the employees hate their jobs, do not care about the clients, they don't care if they actually affect your business, they don't care that you're waiting for your deposits to run your business

PROS

Nothing, they are apathetic about their customers needs or business growth

CONS

They refuse to take care of failures in credit card payments and the same problem keeps happening and each time they don't know how to fix it

Reason for choosing Tebra

Cost, low volume plan, but it was the biggest mistake of opening a practice to go with TEBRA

Stephen

Medical Practice, 2-10 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

The Perfect EHR/practice management solution for small/solo medical practices

Tebra (formely Kareo) have been very good at listening to the clients suggestions, critiques etc and quick to make the necessary changes, with frequent communications about product changes or improvements. This makes the user or client feel valued and respected, as we want to present the best to our patients. Great EHR integrated functions lead to improved patient and physician/provider relationship and overall medical practice health. Please, keep up the good work and continued improvements!

PROS

Affordable and easy to use EHR intergrated interface improves efficiency, makes practicing medicine easier, reduces time wasting leading to improved revenue. Easy patient portal set up and on-line scheduling helps bring more patients as well as easier feedback and retention. Intergrated telehealth gratly reduces the "no show" rates. Mobile app makes it easier to get work done anywhere, anytime. Efficient and easy billing system, easy to track payments, performance etc.

CONS

I have been using Tera for 3 and half years and still haven't found something I do not particularly like about Tebra!