PhoneBurner Software


 

PhoneBurner is Call Center software that allows users to log in from any computer and make calls from any phone using an imported list of contacts. Thy system offers functionalities that include an auto dialer and performance management and analytics.

With PhoneBurner’s system users can import leads into a contact management application, record voicemails and create emails, create targeted lists of contacts to call, and allow users to make up to 80 calls per hour.

Users can also create emails and have them sent to contacts automatically. The system is web-based so it can be accessed from anywhere at anytime and is compatible with Mac and Windows Operating Systems.

 

PhoneBurner - Manage & track agents
 
  • PhoneBurner - Manage & track agents
    Manage & track agents
  • PhoneBurner - Create & share content
    Create & share content
  • PhoneBurner - Distribute leads
    Distribute leads
  • PhoneBurner - CRM integration
    CRM integration
  • PhoneBurner - Dial sessions
    Dial sessions
  • PhoneBurner - Track engagement
    Track engagement
Supported Operating System(s):
Web browser (OS agnostic)

44 Reviews of PhoneBurner

 

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Software Advice Reviews (3)
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Showing 1-3 of 3

Alan from Skytop Business Loans
Specialty: Financial Services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

I've tried them all, believe me.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

As for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own. No hidden fees or charges, no miscellaneous feature upgrades that cost money, no paying per minute on top of the monthly fee. Phone Burner does what it says it does, and quite honestly, does it even better than it claims. Get the free trial if you don't believe me, you'll be sold - at least I was.

Pros

There is not a feature you need that Phone Burner doesn't provide. I have a team that varies in experience levels, and technical aptitude and they all enjoy Phone Burner far more than any of the others we have tried (We have tried them all, yes, even that one) - Everything is so intelligently designed that it's a plug and play application, and the customizations of dispositions couldn't be easier. The customer service is helpful, kind, and consistent. I've had systems prior where we were actually billed for trouble shooting - Phone burner's LEAD ENGINEER went as far as to help me with a CSV file I was admittedly getting jammed up with. It should also be mentioned that the price-point is lower than the competitors and if you are debating on a CRM the automation of the Phone Burner platform out of the box is deeper and more intuitive than many systems I've made the mistake of paying for prior. Phone Burner has it all - it's really that simple.

Cons

I wish they integrated with my ZOHO CRM but importing - updating files - exporting back isn't bad because of all the customization available. Most importantly word around the campfire is they're going to be integrating with the Zoho CRM sooner than later.. looking forward to that.

 
 

David from Us Health Advisiors
Specialty: Insurance
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

CRM - as your business partner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The experience has been positive.It does everything we need it to do.

Pros

Shotgunning out leads first come first serve, And the ability to auto email and voicemail a client along with tracking the experience. No contract

Cons

Up until a month ago, there was no individual billing but that has been rectified.

Advice to Others

Clearly, spell out your needs and my rep from phone burner will work with you.

 
 

Douglas from Umbo CV
Specialty: Software / IT
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Phone Burning for about 1 year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process. Staff is limited so we have to make the most of our time and Phone Burner is great at helping us go through lists of cold leads. If you want to transform your cold calling into a day killer into an hour killer give phone burner a shot.

Pros

Ease of set up. Ease of use. Ease of exporting result data.

Cons

All software has flaws, but phone burner is just easy to use nothing stands out as a con.

Advice to Others

Set up is light, so it is easy to pop up a list and get going.

 
 
 
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