The management of EPAC has more than 75 years of experience in the maintenance profession, which provides a first-hand understanding of the needs of users in the halls and plants. EPAC has won several product awards including the National Product of the Year by Plant Engineering Magazine.
ePAC is a comprehensive EAM/CMMS with core applications that include work order management, preventive maintenance, asset management, scheduling and materials management. The software is designed with ease-of-use in mind to assist users navigate between the modules.
ePAC can be scaled to support both single and multi-site operations. The solution is configurable, with user-defined fields, customizable screens, and layouts that can be designed by user or by group. Data can be exported and the ability to link documents or add hyperlinks is included in the core solution. Technicians can be tracked and organized by craft or trade as well as tracking their certifications.
Eric from Ameristar
Employees number: 501-1,000 employees
This is an excellent product for managing many of our maintenance functions. We have had zero issues all along the way.
Their customer support is phenomenal. I can't praise their support teams enough - the phone rings twice and someone is on the line ready to help. I've several instances where I needed to upgrade the system over the weekend and they just told me they would make themselves available whenever needed them.
Elizabeth Sarles from Kubota Manufacturing Of America
It is easy to use, you can upload pictures for easier identification. It uses a simple format that is easy to use.
We have an older version and from my understanding the reason for this is because previously when we tried to update the software it was difficult. There experienced a lot of error messages and gave up on future updates.
Consult with your IT department, know what you expect and what you need from the software.
Jim from McFarland Clinic, P.C.
Ease of use in our day to day facilities operations make ePAC a smart choice of us. If I'm not here to oversee things the other techs all have enough training on ePAC to make sure service request are dealt with and PM's are not missed. ePAC and training made this possible.
Also like that I can track major assets such as Chillers, Boilers, Air-Handlers, etc. and see where we have had problems in the past to help predict when we may have trouble in the future. Along with that we are able to track warranty dates which is helpful when you are dealing with all the mechanical and other things we track here.
There really isn't much not to like about this software. It's very user friendly.
Get demo's from several companies and see how they can benefit you and your needs before deciding on a CMMS software package.