Buildertrend Web-Based Construction Software


 

Buildertrend is a construction management system for home builders, remodelers, specialty contractors and general contractors. It combines project scheduling, project management, financial management, customer management and service management in a single suite. As a cloud-based platform, this system can be accessed online with a computer or mobile device.

Buildertrend provides pre-sale tools including a built-in customer relationship management (CRM) system, quick bids and proposals. Project management tools include scheduling, budgeting, time sheets and more. Customer management tools include change order and selection management, warranty requests and payment processing.

This system also integrates with other solutions such as QuickBooks, Xero and various dedicated estimating and takeoff tools.

Buildertrend provides each company with an account manager to provide training and support. Also included are customized branding, daily webinars, support chat, the Buildertrend Learning Community, a 24/7 help section and Buildertrend University.

 

Buildertrend - Dashboard
 
  • Buildertrend - Dashboard
    Dashboard
  • Buildertrend - Gantt chart
    Gantt chart
  • Buildertrend - Markup
    Markup
  • Buildertrend - Mobile view
    Mobile view
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

865 Reviews of Buildertrend

 

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Software Advice Reviews (855)
More Reviews (10)

Showing 1-20 of 855

zach from Heirloom INC
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Smooth client and internal use!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very easy to have everyone on our team on the same page, including our clients!
Invoicing, selections and Change Orders are amazing!

Cons

I wish expenses and POs and accounting codes would transfer over to QuickBooks. Only does it if you are making payment through BuilderTrend.

 
 

Benjamin from Turnkey Developers
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

My client service manager has made this a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

My client service manager is incredible. This guy truly cares about servicing his client the right way. Thanks again

Pros

Love it. They've nailed this software perfectly. This has helped me differentiate right from the jump (being new to business)

 
 

Joe from Essence properties
Specialty: Home builder - production
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Easy to use and very efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

I like how everything is in one place and it is easy to search and find whatever I'm looking for quickly

Cons

The thing I like least about this product is not being able to arrange the icons to where I want to put them, certain areas of the product I use more then others so it would be nice to have that ability to move things around or even hide certain things.

 
 

Jason from True Light Building and Development
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

3 months of builder trend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I think that this software could be amazing but is executed very poorly.

Pros

-A product that was specifically designed for the building industry
-A lot of features that cater to a builders needs.
-cloud based

Cons

In almost every area and feature of this software there are flaws, in some areas the software is almost completely broken. It runs slow and is incredibly cumbersome.

 
 

Bonne from Legal Eagle Contractors
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

So far, we love it. Still learning things it can do everyday.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Not sure if you offer this or not, but love to see "Client Reviews or Follow-ups after job is done.

Pros

It keeps us in contact with our clients everyday. So far, all of our clients are using it and really like it.

Cons

The fact that sometimes (2 or 3 times a week) it "times out" and closes down, then whatever you were doing is lost and you have to start all over.

 
 

Tommy from Evolution
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

One stop shop

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Good app

Pros

Everything i need in one area. I am able to do daily tasks and check on previous tasks and compare the productivity instantly.

Cons

The budget feature is only recorded as dollar amounts. It would help if Unit amounts would be included also.

 
 

Richard from Alpental Construction
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

BuilderTrend Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The support from the coaches has been incredible and the videos are easy to understand.

Pros

Simple to learn and great support. The schedule features, CRM features and homeowner portal are the most attractive features.

Cons

The estimating has been a little tough to pick up but that may be due to my lack of playing with it enough...

 
 

David from Mantas Group Ltd
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Designed for the Prepared Contractor

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They should review their pricing structure to encourage new clients

Pros

Very comprehensive and has a great client portal. They have brought necessary organizing and planning components under one umbrella.

Cons

Expensive for the small contractor as it bills by the month for one or more projects per year. Once the project is completed, you are still billed for it until the end of the year. Fine if you have one or two large projects, but for a renovation specialist it is not cost effective.

 
 

Jari from BWD Construction LLC
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Gives us the Edge in the market place

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Love the selections area and the ability to communicate with our customers this way. We are the only builder in Pagosa Springs using this. I think this gives us a real edge in the market place as we have a large 2nd home market here, a lot of our buyers do not currently live here.
Great Customer support

Cons

Would like to be able to show when something in Selections has been ordered by us and expected del date. This would be very helpful for our subs and customers, (not to mention us)
The Survey area still needs to be able to be customized by us.
I wish changes in the software happened a little faster.

 
 

James from Westring Construction LLC
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Pretty nice tool to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The fact that it thinks just about everything. The fact that all parties are involved.

Cons

There are a few things that could be improved. I'd like to talk to a rep about that rather than try to scribble something down here.

 
 

Melayna from National Gallery of Canada
Specialty: Government - federal
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Work order management system for part-time commercial handyperson

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to communicate with all trades on site remotely, ability to prioritize tasks and set deadlines, easy to take photos on site and embed in work orders

Cons

Would like a better way to manage and view the schedules of trades (perhaps this is available as an admin, we are set up as a user)

 
 

Lisa from Michaelson Homes
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

streamlining selections process

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

It makes it easier to track selections with clients and creates a centralized source to access all project information

Cons

keeping track of budget through buildertrend is still a bit challenging but hopefully will get easier as we implement this approach to track more projects

 
 

Dave from Michelson homes
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

My buildertrend experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love it, still learning everyday on it.

Pros

I can look up any job and receive a ton of info on it like, selections, progress, add ons, customer info.

Cons

Sometimes it's hard to find the info I'm looking for. If people don't up date it doesn't work to good but that's not your problem

 
 

Tom from McNolty Mechanical
Specialty: Mechanical/HVAC
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

This product is very useful and user friendly

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like the fact that I can have several proposals under one project although it would be nice to approve more than one as the product only seems to allow one per lead.

Cons

For some reason when working on proposals you do not see the whole thing. You need to slide left and right or tab left/right to access all the features and to make adjustments. Is there anyway you can rectify this?

 
 

Flavio from ICH Builders
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

So far, so good

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

A good software for Project Management. Still learning and implementing so cant provide deeper comments.

Pros

Good support, easy to use. Tech support and implementation coach really following up in implementation.

Cons

Integration and sync with outside applications like outlook and MS Project would be a great improvement to be able to manage all communications in one site.

 
 

clark from Innovative construction
Specialty: Residential remodeling
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very good product. If it does 20 things, it does 7 very well, some average and some not so good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I like your company, I think like anything that tries to do everything it will not do them all perfectly
All in all happy with it
I liked my old trainer a lot, he helped me get started

Pros

Calendar
Job logs!
Lead intake
Change orders
to dos
well organized jobs
I like the product a lot
Mobile works well

Cons

Client side is not very good in my opinion we don't even use it - we have to pay to use another system (Basecamp) - this is a big bummer, if this worked better I would really give it a 10
messaging and email clunky
Don't use financial stuff much
CRM is very limited in reports

 
 

Kristin from Michaelson Homes
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very pleased with customer service!

Pros

Ease of use and customer service. Like how predictable the software is. Has been reliable with very few service interuptions.

Cons

Only one proposal per bid, would like to issue bid packages on leads to price leads before they become a job

 
 

Olivia from Transitions Remodeling
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Interior Design Assistant

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Great for communication between the crew and the clients. Our clients love to see the progress on the daily logs.

Cons

The lead opportunities costumer information is odd how it is formatted. The title is odd because you would think it would be listed by name not title.

 
 

Rick from Daxko
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Makes organizing easier

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

The way everything is in an organized place
The way we can let subs see schedules and documents
The way everything is available from smart devices

Cons

I don't like the way the emails have such a long email when i send emails
Not really happy with the way the projects set up with the double addresses i would like the option to set up single jobs like it used to be.

 
 

Jeff from JM Construction Inc.
Specialty: Residential remodeling
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Almost Everything is in one location and accessible by everyone.

Cons

It takes a tremendous amount of time to enter data and the QuickBooks is horrible.

 
 
 
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Showing 1-10 of 10

Nicky from Moose Roofing
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Well-Rounded Production Management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Almost all of the features we need in one system.

Pros

This program has a ton of features built in, from tracking leads to converting to jobs, to invoicing. Makes it convenient to not have to jump around to different programs at the various stages of a job.

Cons

It can get glitchy at times and run slow. This doesn't happen often, but when it does, it's annoying. There is a little bit of a learning curve, but because it has so many features, it's well worth it.

Source: Capterra
 

keith from k&e flatwork
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

subcontractor perspective

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality

I use Buildertrend from a subcontractor perspective. I've used several similar applications. BT is the fastest and most versatile.

Pros

speed and versatility

Cons

takes a little bit to learn to navigate...but worth it

Advice to Others

subcontractor experience depends largely on how the general contractor uses the software. this is unavoidable.

Source: Capterra
 

Tim from Trinitas Project Management

March 2017

March 2017

Would not recommend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After getting the full-fledged sale on how fantastic this is, I signed up for the minimum monthly plan. On the first "online demo", the internet went down for the coach, so he asked me to reschedule for the next day. He missed the next day's appointment. I called to reschedule with someone else, and when they didn't call, I was told they were no longer with the company. On the third attempt, I ended up finding out that it was not nearly as customizable as I was lead to believe, but I was told that they were going to work with their IT Dept to see what could be done.

Coincidentally, my coach reached out to me a few weeks, later, literally one day outside the 30-day guarantee window, so I was charged for an additional month. When I tried to cancel, I was told it was too late, so I was charged for two full months, and got nothing from it but several wasted phone calls and confirmation that the software will not work for me.

Source: Capterra
 

Drew from EBSCO Industries, Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Great product for the small-midsize builder

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am a technology solutions consultant to the company that selected Buildertrend. We reviewed several other products, but Buildertrend won out due to completeness of solution for a home builder, ease of use, an available mobile app, and pricing model.

Pros

Overall ease of use and completeness of solution, pricing model, mobile application.

I also liked the ability to include subcontractors and home owners in the project communications - where desired - this can be controlled.

Training materials are excellent (videos, live trainings), the Buildertrend support staff were knowledgeable of the building industry, the home building process and very helpful.

Cons

Integration with major accounting/finance/ERP applications is limited.

Advice to Others

While overall ease of use is excellent, it is a comprehensive application and requires dedicated training effort for a successful implementation.

Source: GetApp
 

Travis from G Family Construction

February 2017

February 2017

Functional Construction Management Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

While researching the options available for Construction Management software, I gravitated heavily towards Builder Trend. We were very serious about implementation, but ran into a particular product quirk that we did not want to sacrifice. However, this does not speak to the functionality of the product and would be a very good solution for many companies.

Source: Capterra
 

Danielle from Associated Contracting, Inc.

January 2017

January 2017

Great all in one product

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We use builder trend as a subcontractor, and it's a great way for the General contractor to keep us updated from estimating a new projects to changes throughout an existing project.

Source: Capterra
 

Thang from SWP co.

January 2017

January 2017

Great app review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great application Easy to navigate, faster than the online version. Full access to all the information that you need at the top of your finger. Love it!

Source: Capterra
 

Curtis from GlossWorks

November 2016

November 2016

Excellent software for construction management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a sub-trade, we used BuilderTrend with one of our general contractors who was a medium sized home builder. After implementing BuilderTrend, it was amazing how much waste was eliminated from the way we used to do things. The software really simplified coordination with other trades working at the same property and streamlined everything.

Source: Capterra
 

Eric

April 2016

April 2016

Builder trend

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We use builder trend in our company for numerous reasons. Communication, document sharing, contact management, scheduling, product selections, change order management. This software has greatly improved our existing systems substantially.

Pros

The customer support has been excellent to work with. If ever I have a problem they are always there to offer guidance. If ever I have an idea to extend builder trend already phenomenal system they actually listen. Numerous advancements have been made that have always exceeded my expectations.

Cons

I am still hoping one day builder trend may offer a way to redevelop a system that allows it to be fully customizable. I know that's asking a lot but I think this would make it a lot more attractive.

Source: GetApp
 

Juliet B.

July 2017

July 2017

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp