BuilderTREND Web-Based Construction Software


 

BuilderTREND is an award winning construction management system for home builders and remodelers. It combines project scheduling, project management, customer management, and service management in a single suite. It can be used by both production and custom home builders, and is also suitable for construction managers, residential remodelers, and design/build firms that work on residential projects/light commercial projects. With the exception of large companies doing over $1 billion in revenue annually, BuilderTREND can be used by any size of contractor.

Key features in the system include crm, budgeting, bid management, purchase order management, daily logs, to do's, photo and document management, selections and change order management, scheduling, and warranty administration. BuilderTREND also includes customer and trade partner web portal access. Because it's web-based, BuilderTREND can be used on both Mac and Windows computers. No software or servers have to be installed and maintained on location. Additionally, the program can be accessed from any location, with any type of mobile device, including iPhones, iPads, and Android phones. There are no contracts, no setup fee, and unlimited users with all accounts. Plus, training and support is free, and unlimited, which is a unique offering in the industry.

BuilderTREND has won several awards in the last few years including the Constructech 2009, 2010, 2011, 2012, 2013, and 2014 Top Product award from Constructech Magazine.

 

Supported Operating System(s):
Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS

410 Reviews of BuilderTREND

 

from Priority One Project Management
Specialty: Construction manager
Size of portfolio: Single user Portfolio size: Single user

Best program on the market for custom home builders

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Likes Best

I evaluated 4 different cloud-based project management programs before I chose BuilderTREND. I ultimately chose BuilderTREND based on their dominant position in the market, the size of their development staff and the recommendations that I received from other users. BuilderTREND had all of the features I was looking for, and I was confident they had the staff to continue to make improvements and upgrades to the features going forward.

Likes Least

Like any program, it takes some getting used to and adjusting to current systems. Some of the calendars and budgets display better on the screen than they do when they are printed.

Recommendations

For the small to medium sized custom home builder, I think BuilderTREND is the best program on the market right now.

 

from Casman Developments Ltd
Specialty: Home builder - custom
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Great software! Great company!

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Likes Best

The support has been great. There are no long wait times on the phone. Emails are answered very quickly.

Likes Least

I have not had a negative experience, so there's nothing to mention here.

Recommendations

Do your research and take advantage of the information the sales team provides. I spent a month determining which system would work best for our company, and BuilderTREND has been a great fit for us.

 

from Woodpark Construction Ltd
Specialty: General contractor
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

The best tool I could possibly have to help me stay in control

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Likes Best

It's so simple to use and covers just about everything I could need and more. It's easily affordable for any size of business.

Likes Least

I don't like that it was not very easy to find. I only stumbled on BuilderTrend by chance. I would have signed up for it a long time ago if I had known of its existence.

Recommendations

Don't ponder as I did thinking this is going to be very difficult to learn and way out of reach financially. I couldn't have been more wrong on both counts. It will allow you to sleep again at night, without worry about what you may have forgotten to do or what needs to be done next.

 

from Eagle HomeCrafters, LLC
Specialty: Home builder - production
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great software that allows us to run our company smoothly!

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Likes Best

I like its capability to contact vendors so easily and remotely. We also love the ease of the budgeting software. The best things about the software are its ease of use and its ability to keep track of invoices and payments. These help everyone know what has been paid and what is outstanding in a user-friendly way. The product allows us to communicate as a team and see what everyone is doing without having to be in the same place or have constant meetings. It's great software that we would recommend to anyone starting a production home building company!

Likes Least

It's not able to create a workflow or signing capability for documents and contracts. If this software had the ability to have a sales interaction it would be perfect!

Recommendations

Use this for building, but make sure you have a software for signing contracts remotely.

 

from Richardson Construction, LLC
Specialty: General contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Good Value and sales tool

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Likes Best

They offer American based support. It really helps us track photos and daily activity.

Likes Least

I would like it to do more or be more customizable. I could see this being almost the only project management tool we use with a little more flexibility and better scheduling software.

Recommendations

It is nice to have the app on your phone to see daily reports and photos from your team.

 

from Cook Remodeling & Custom Construction, Inc.
Specialty: Construction manager
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Outstanding CRM!

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Likes Best

I like the integration with all the pieces there. We needed something with production and sales fully integrated, as well as having the customer and subcontractors able to communicate easily with us. It is the perfect fit! BT works for us and we love this application. We also love the mobile app as well. We use iPads in the field, and this works beautifully to keep everyone up to date and active.

Likes Least

I would like to see a contract/estimating module that creates the actual contract with boilerplate text we provide. I would also like a report editor that allows us to create reports from queries in leads and jobs. This feature would allow us to create forms that we can send to customers or subcontractors regarding project specifics.

Recommendations

Do your homework and figure out what features you are specifically wanting in a CRM. I looked at our entire operations (production, sales, and staff needs) and then compared features on five different CRMs. I reviewed screenshots and videos and talked with CRM sales representatives to let them know exactly what we were looking for. Once I narrowed it down to two, I then started looking at cost and what was included (how many users were allowed, how many projects are allowed, etc.).

 

from Richard Wallace Builder
Specialty: Home builder - custom
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Service Beyond the Expected!

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Likes Best

Reliability - You can depend on it be up and running 24/7. We sleep well at night knowing all of our information is continually stored in the cloud.

Customer Care - You get to speak to real person who takes the time to listen and help assist us with every question or personal training we may need. There is not voicemail hell! They answer their phones. Rarely do we need to leave a message. If a message is left, we get a return call.

Trust - We value the level of confidentiality and trust that all our information and is respected by all employees of BuilderTrend.

Keep up the good work!

Likes Least

Honestly, our experience has always been good. BuilderTrend was recommended to us by another builder and we were told that we would not be disappointed. We are extremely pleased with the product and the vendor. The personal recommendation was important to us. The only suggestion I would have is that they extend the number of spaces for titles to file folders.

Recommendations

I would suggest that they take the initial one on one telephone training. If you have never worked with a construction management software package, the amount of information can be overwhelming. Most of all our eyes were immediately opened to the added value this product brings to our company. It cover every aspect of the managing the building business. We consider BT as one of our most valued Trades Partners!

 

from Winfield Developers
Specialty: Home builder - custom
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

User-friendly with great customer support

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Likes Best

Customer service is excellent. They respond to questions quickly, and the page is easy to navigate between areas.

Likes Least

There are areas that are not as easy to navigate, instead of having places where you could have a button for "Next", you have to save, X out, and then click on the following item (such as entering options, POs). Some areas are redundant; you have to enter the same info in several areas instead of them just autofilling.

Recommendations

Pay attention what your users are saying in the forums, lots of great ideas to improve on there. Your users are the ones that will help perfect the system to work for all of our needs.

 

from Design build
Specialty: Design/build firm
Size of portfolio: Single user Portfolio size: Single user

Great guys to work with

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Likes Best

It's simple to use. It helps you stay organized and to track many projects at one.

Likes Least

I can't think of anything. It's so good that I hope it will stay that way. I really enjoy working with the software

Recommendations

Try it out; you will like it. They have great product demonstrations on YouTube.

 

from Grand Estate Management
Specialty: Other specialty contractor
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Flexible, supportive and reasonable!

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Likes Best

The have great customer service! I love the ability to be able to customize the software.

Likes Least

The product could use more report capabilities and the ability to print or export more of the templates/lists.

Recommendations

Be patient and play around with it. Ask lots of questions before you commit.

 

from Aven Construction
Specialty: Home builder - custom
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

The product has simplified the way we interact with clients and subs

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Likes Best

Besides the user-friendly intuitive design, the training and support are second to none. It's truly as painless an experience as possible. This product allows us to have unmatched interaction in scheduling and coordination.

Likes Least

It needs a timecard interface. All the tools are there for managing a project except timecards. It would completely round out it's usefulness.

Recommendations

Consider the amount of time you could recover in client and sub interaction if you were to implement software like this.

 

from Ferrarini LLC
Specialty: Design/build firm
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

So far so good. This Product has signficantly improved our business

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Likes Best

There are multiple ways to manage projects, it's user-friendly, and they have excellent customer service. I also like being able to access all of the information on the cloud from anywhere and how well you can protect information from certain parties.

Likes Least

I wish they had a Sales Order and Invoicing Tab. That would complete my sales process.

Recommendations

Customer support is key! Make sure the company has good support. Be sure to check out the demo and see the potential growth for the product as well.

 

from Walnut Construction Corporation
Specialty: Construction manager
Size of portfolio: 21 to 50 users Portfolio size: 21 to 50 users

Great way to organize

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Likes Best

I like its ability to host a large number of ongoing and completed jobs as well as clients, contractors and administrative employees alike.

Likes Least

It can be a little confusing at first, but with time, it becomes very handy.

Recommendations

Take time to learn the system. It will be well worth it.

 

from HADEMAN LANDSCAPE
Specialty: Landscaping
Size of portfolio: 11 to 20 users Portfolio size: 11 to 20 users

Builder trend for landscape/construction

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Likes Best

They have great support members who are always available to answer all my question and requests.

Likes Least

There are a few features that are not available at this time that would facilitate viewing documents in the field and from the field. But I have been informed that some of them might be in the pipe line.

Recommendations

I would say try it. You will like the flexibility, and the team of knowledgeable support members is like no other. If you have OCD like I do when it comes to reports and data and budgets, this system is completely customizable to your individual needs.

 

from Urban Refurbishment, LLC
Specialty: Residential remodeling
Size of portfolio: Single user Portfolio size: Single user

High-end custom remodeler, new to the product and love it so far.

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Likes Best

The mobile app is so easy to use. It takes about one minute to record a daily log from your phone. My Tech Rep is awesome and so helpful! It's going to be very helpful and professional to have my clients involved in the software and seeing what's going on, even from a remote location.

Likes Least

The budget (estimating) and calendar (schedule) modules are slightly lacking. I heard that soon there will be updated budget software that will allow me to build an estimate that could be shown to the client, that will be nice. Also, the calendar is pretty good but could be easier. I've used many different schedule softwares but find that SmartSheet is the best/easiest out there. Check it out and you will see what I mean. I need to be able to modify the schedule in gannt view without opening an activity and edit more like a spreadsheet. It's much faster for those who know how to run a schedule.

Recommendations

Give it a try. It's low risk considering that there is no contract.

 

from Odyssey Construction
Specialty: Home builder - custom
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Getting started with BuilderTrend

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Likes Best

Honestly, their service is top notch. They had a dedicated team member available to answer my questions at any time. That same team member also spent two hours walking me through every single feature of BuilderTrend, step by step.

Likes Least

I can't think of anything that is hugely important. The interface that clients can log in to see their home progress is pretty minimal and not extremely user-friendly. I say this is not hugely important because we really don't use it much anyway. That said maybe we would if they added more features and a more attractive layout for the customer.

Recommendations

Ask for a trial and try several out. BuulderTrend is what worked best for us.

 

from Niemela Design and Construction
Specialty: Design/build firm
Size of portfolio: Single user Portfolio size: Single user

Great for residential remodeling or new home management

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BuilderTREND was very easy to learn how to use. I like the scheduling and the paper trail it provided among all parties involved.

Likes Least

There wasn't much I didn't like. It was well put together.

Recommendations

If I chose again, I would choose this software. I reviewed a lot of software and landed on this one.

 

from Showcase Construction Company
Specialty: Design/build firm
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Occasional User

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Likes Best

The software is easy to use and navigate. I also like the ability to export to Excel.

Likes Least

The interface with other software is unclear or unavailable.

Recommendations

Take into account all the functions you want the software to do and what other software you want it to give or take information from.

 

from Odyssey Construction, LLC
Specialty: Home builder - custom
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

BuilderTrend is a great solution for my construction management needs.

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BuilderTrend is a great central location for project info and tracking. The apps and online access make it easy for all parties to access what they need. I also am very impressed with the customer support and training team that BuilderTrend has to support new clients.

Likes Least

There is quite a bit of time invested on the front end for data entry with vendors, project info, etc. I don't believe that is any fault of the software, but it just comes with the territory.

Recommendations

Give this one a try. Talk to the training folks at BuilderTrend. They will walk you through a demo, and then you can see if it's a good fit. For me, it is.

 

from Dominion Properties
Specialty: Construction manager
Size of portfolio: 6 to 10 users Portfolio size: 6 to 10 users

Great experience, but does not fit my company that well

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Likes Best

I really like how the product connects the contractors and project managers on each property. It forces you to make a schedule and stick to it.

Likes Least

This product really did not lend itself to my company. I don't think we are organized enough and do not have the proper amount of people in place to update the system.

Recommendations

I would only recommend that you have someone available to update the information.

 
 
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