Buildertrend Web-Based Construction Software


 

Buildertrend is a construction management system for home builders and remodelers. It combines project scheduling, project management, customer management, and service management in a single suite. As a Web-based platform, this system can be accessed anywhere with a computer or mobile device. 

Buildertrend provides pre-sale tools, including a built-in CRM system and quick bids and proposals. Project management tools include scheduling, budgeting and time sheets. Customer management tools include change order and selection management, warranty requests and payment processing.

This system also integrates with other valuable solutions, such as QuickBooks and Xero.

Buildertrend provides each company with an account manager to provide unlimited training and support. Also included are daily webinars, the Buildertrend Learning Community, a 24/7 help section and Buildertrend University.

 

Buildertrend - Dashboard
 
  • Buildertrend - Dashboard
    Dashboard
  • Buildertrend - iPad view
    iPad view
  • Buildertrend - Markup plans
    Markup plans
  • Buildertrend - Mobile app
    Mobile app
  • Buildertrend - Gantt chart
    Gantt chart
  • Buildertrend - Compatibility
    Compatibility
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

730 Reviews of Buildertrend

 
Software Advice Reviews (727)
More Reviews (3)

Showing 1-20 of 727

from rincon real estate group
Number of employees: 11-50 employees Employees number: 11-50 employees

Great program to use among coworkers

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Great program to use to leave notes and work on the same file with many people working on the same file. Easy to save and update files.

 
 

from Benchmark Painting & Carpentry Inc
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

So Glad I used Software Advice

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Thanks to Software Advice, I was able to compare products side by side with reference to pricing, features, before speaking to any of the representatives of the potential software.

This gave me the ability to choose what was best without high-pressure sales tactics and I choose Buildertrend out of 4 different companies. Now that we are implementing the new program, I am excited to see how our business becomes more productive.

After 4 software programs in as many years, I am happy to say I think I have found the final tool our business was lacking.

Thanks, guys!

 
 

from Rincon Real Estate group
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

BuilderTrend - Put the work in and it will work.

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Experienced only a short trial period of use with this product. It ended up being a bit too much software for my firm's needs, but could easily have been our go-to choice. The software is definitely tailored towards builders and works well for that application. We intended to use it for a repair service, a task is driven environment, and it proved to be too much of a machine to handle or faster paced, less detailed product.

Pros

Great features. Does just about anything needed in the construction management process. AP/AR, bid creation, vendor management, file storage, et cetera.

Cons

The layout is a bit sprawled out for our function. You must navigate through a few main "Feature' tabs, and the big blocky transition between. tabs/windows limit the flow.

Advice to Others

Spend the time upfront if you need a builder specific software. This will work, just needs the time to be refined to your specific uses.

 
 

from Beacon Project Management
Specialty: Construction manager
Number of employees: 2-10 employees Employees number: 2-10 employees

Disgraceful scam for an average product !

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I scheduled a trial for this software and unfortunately couldn't use it due to serious family problems. Here's the problem - if you do the demo and don't wish to purchase the license agreement, you must cancel immediately. Builder Trend will keep taking your money month after month, completely under false pretenses, even though they know that you haven't used their program. Read the small print carefully (there's plenty of it!) and don't trust a word they say.
My representative, Ryan, refused to refund me so I really don't want anybody else out there to fall into the same scam as I did. Please be careful.

As a professional project manager, I consult to a number of contractors and I would never recommend this product to any of them. One of the GC's I consults to has this program and will be canceling out of principle. I believe that a relationship should be based on honesty and integrity, not underhanded means of obtaining income.

I have since had experience with the product (through a client) and it is fairly decent. If you are a very basic builder looking for an improvement in your systems it is worth a look. The scheduling is good but can be quite clunky. The change orders are basic but functional - not conducive to anything remotely complex. The budget feature is better, although entering bills are extremely slow & outdated. The single line estimating is OK but only for very, very basic projects - but this really isn't what BT is about. For more complex, custom projects, a stand-alone estimating system should be used.
BT really shines on the customer portal - it's all very shiny. If this is what you need, it's worth considering.

Pros

Customer portal
Scheduling OK - 6/10
Budget decent - 7/10

Cons

Disgraceful, deceitful company
Estimating is weak
Change orders weak
No real professional functions - Transmittals, Submittals, RFI
Daily logs are weak with almost no structure
No application for payment feature (based on Schedule Of Values)

Advice to Others

Buy if you like the shiny, shiny - the client portal, but do not trust this company.

I have since trailed and used Co-construct (better estimating, scheduling, integration, cost control); Red Team (more professional); Construction Online (better scheduling by far, better daily logs, change orders, RFIs....). Basically there are many other options out there, some of them don't rip you off.

  Response: Scott, Buildertrend Solutions

Date: January 2017

January 2017

 

Dorian, thanks for taking the time to review Buildertrend! We love working with our customers and sincerely regret that your experience with us was anything less than exceptional. I would like to personally apologize for any miscommunication regarding our billing practices and refund policy. Our team does it’s absolute best to be very transparent when providing detail on our 30 day money back guarantee on our website https://www.buildertrend.com/pricing.aspx and when communicating with prospects/customers, and we clearly could have done a better job explaining this to you. A credit for the months’ you paid has been issued on your account, and we would love the opportunity to show you what has made us the #1 most widely used construction software over the past 11 years, free of charge. Thanks again for letting us know where we can improve, and we’ll reach out to you to get the process started!

Scott Siegert
Buildertrend Solutions
Director of Client Services
402-596-6409

 
 

from Designer Homes of Fargo/Moorhead
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

Warranty for Designer Homes of Fargo Moorhead

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The ease of use, on the warranty side of the website, is great. There is one thing that I would love to see moving forward. If I would send you our closing checklist, is there any way to input that onto the website/app, that would allow me to populate via a tablet or phone the information from the walkthrough. When done, give the homeowner and Designer Homes agent the ability to sign the form, and then save it directly to the documents section. Please give me a call if you would like to talk more about this, it would make the final walkthrough process seamless and easy for the homeowners and builder.

 
 

from S+H Construction
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

Has everything we want so far

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We just started using BuilderTrend a few months ago after talking about it for some time. We needed it specifically because one of our jobs required that we complete daily logs, and those logs needed to include pictures that we could draw on. That was the key - drawing on the picture at the time it was added to the log. I wanted to be able to do this in one place as opposed to taking the picture, marking it up somewhere else, then importing it into BuilderTrend. So we have been using it for a few weeks now, for just that one job. So far so good. Our job super has successfully created his daily logs and has not had to ask for any assistance from me (the application manager.)

Pros

Though the setup is not super-intuitive, it was relatively easy. I haven't yet completed it. I especially like that users can very quickly and easily look up a subcontractor's phone number on the app, which should eliminate a lot of calls to the office.

Cons

We just reviewed the financials and found that it will not accommodate our current system of reconciling between our construction software and QuickBooks. We will not be billing from BuilderTrend; rather we will be inputting our bills into BuilderTrend and there is no real way to do this without manually entering each line item. I am hoping to talk to a more experienced rep who may be able to offer a workaround.

 
 

from Dalton Built
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

Builder trend review

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Builder trend is a great software to help streamline the construction process. However, it is also only as good as your least responsive sub-contractor. We struggled to get many subs using the software regularly enough to make it useful.

Pros

It's well designed and fully functional. You could almost use this software and be in another state or country if your subs were trustworthy enough to do what they say.

Cons

This involves the use of a computer, which for some sub-contractors do not have. Having sub-contractors who are connected and fully utilize the service is key.

Advice to Others

Have and get subs that can learn, understand and use this software and your construction company will be better for it.

 
 

from North Cove Homes
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

Great addition to our tools to effectively build new homes.

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This has been a great investment. We have doubled our business from 10 to 20 homes per year and this system has helped us keep all the details together so we can still serve our customers.

 
 

from Carbon Custom Homes
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

Small custom home builder commits to construction software, BuilderTrend

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As a licensed general contractor specializing in custom homes, we know the importance of project management. Constant communication with our clients, our trades, our suppliers as well as county inspectors and engineers is paramount.
After all, building a custom home is one of the biggest investments for our clients, so we need to monitor every project and all activity.
We can not rely on a verbal commitment or a paper trail sitting in a folder here in the office.
BuilderTrend is perfect for our field managers, our owners, our clients and our marketing efforts.
Love this product!
Real time updates

Pros

Real-time
Easy access
Multiple users achieving individual goals through software for each custom home
The online portal gives customer sense of comfort as they can monitor their custom home throughout the entire building process.

Cons

If not used by entire team, this software can be considered useless
Everyone must commit to this software

Advice to Others

Great program

 
 

from Element Modern Dwellings
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

BuilderTrend

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N/A

We have been using this program for just under one year. We are slowly using more of the features that are available, but still, have to use more on a daily basis

Pros

Budget, Estimates, Bids and payments tracking. Still need to fully integrate some of the other features, such as time tracking, photo upload and document uploads on a more consistent basis

Cons

No major dislikes. Software is constantly being updated with new features

Advice to Others

Support has been great when needed. New features are constantly being added to the software making it more useful and practical for our purposes

 
 

from North Shore Window and Door
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

The product is good but didnt fit our company

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As a company with multiple entities and multiple QuickBooks files, we looked to Buildertrend to help separate our CRM and Project Management from our Accounting software. We, unfortunately, ran into roadblocks when bringing information over from BuilderTrend to multiple QuickBooks files since the integration is 1-1. We were unwilling to purchase multiple BuilderTrend accounts because we really wanted a centralized database for our company.

Pros

Ease of use
Organization
Great CRM
Great project flow

Cons

Only 1-1 integration with QuickBooks
Information that spits to Excel is limited

Advice to Others

If you have a 1-1 integration with QuickBooks and you can make it seamless than this product is great for your company.

 
 

from T and M Solar, Inc
Specialty: Other specialty contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

A true success story for a small business

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We've been using BuilderTrend at our company for over two years. It has proven to be a critical part of our business management. We are a subcontractor, and BuilderTrend allows us unmatched functionality in keeping our primary contractors updated on their projects. Prior to BuilderTrend, we were using spreadsheets to organize our jobs, and were fielding multiple calls per day from a dozen different primary contractors on basic information. All that is now at everyone's fingertips, any time, anywhere.

BuilderTrend was relatively new when we started using it at Software Advice's recommendation - and we have seen a lot of added features and improvements since then, some specifically at our request! They are always very responsive to concerns and all their customer service interactions have been excellent. I highly recommend anyone in project management taking a look at BuilderTrend!

Pros

The accessibility of BuilderTrend on mobile, ease of use for new clients, and now the ability to invoice and take payments in the field are only SOME of my favorite features!

Cons

At one point, we were thinking of finding a new system because we really needed a specific function for handing off tasks. It turns out, BuilderTrend had this functionality already and I didn't even know it!

Advice to Others

Definitely take the time to have someone show you the system. While being easy to use, it can also be complex to take full advantage of the features. Their training and support staff are great, take advantage of them!

 
 

from Behr Construction
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

Assisting & Organizing

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Our company only utilizes about 25% of the features available through BuilderTrend, but it has been a tremendous help with keeping our work process and paperwork organized.

Pros

Our assigned customer service representative is phenomenal. Overall, the customer support is terrific, but our personal rep has got to be one of the best. The features that are most helpful for our company are the calendar, templates, selections, and document storage

Cons

It's overwhelming to implement all that BuilderTrend has to offer. It would be great to have a transition plan to make sure nothing falls through the cracks when moving from our "old school" processes to the new processes.

Advice to Others

Take full advantage of the awesome customer care they offer with live reps as well as on-line classes.

 
 

from Ancob Construction
Specialty: Home builder - production
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildertrend review

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I like the ease of the software and robust cloud based service makes it easy to access information anywhere!

Pros

The assistance, ease of use and integration with QuickBooks.

Cons

The CRM could be more balanced between customer focused vs sales/lead focus, Hard to support multiple construction projects in multiple states. unable to set time zone based on project and contractor/employee.

Advice to Others

when looking at other software's out there buildertrend seems to be the most update, user friendly software

 
 

from Fresh Start Contracting
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

BuilderTrend for T+M Company

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BuilderTrend is a great program for most of your daily needs. The calendar works great, and the customer interface is really good. The proposals take some time to master, but we are working on getting templates to speed line this in the future.

Pros

Calendar, customer interface, app.

Cons

Proposal building, allowances not on proposal

Advice to Others

They offer a 30 day money back guarantee. Before you sign up for this, figure out your standard cost codes and cost items and send a list to them to have BuilderTrend input these items for you. This will limit lost time during the trial period.

 
 

from Westman Premier Homes
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

Builderstrend

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We use this product every day and find it an invaluable tool for our company, Just the job logs alone make this software worth having.

 
 

from Infinite Property Solutions
Specialty: Real estate developer
Number of employees: 2-10 employees Employees number: 2-10 employees

Powerful and professional

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Powerful and professional software that has the potential to take your business to the next level. Covers leads, project management, and client payments, requests and much more! If you need software for your construction, renovation, house flipping business this is by far the one I would recommend . Integrates with quick books and provides a client back end to log In to see current status of their project and make payments. Look no further builder trend has it all.

Pros

Ease of use
Functionality
Integration
Diversity
Customer support
Power

Cons

None

Advice to Others

If you're considering it, just do it. You will not be sorry using BuilderTREND.

 
 

from Winstead & Sons Custom Builders, inc.
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

Bringing the business into the 21st century

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We've had a family run business for decades. Prior to BuilderTrend, our systems were divided and scattered. Now, we've got the entire client cycle streamlined, all operating in unison. Our clients love being able to view their project from the comfort of their home. It feeds into our marketing and allows our company to have more advantage over competitors slower to adopt technology. It's fantastic and we are excited for more updates to the system.

Pros

Productivity increase
Streamline leads & fulfillment
Interactivity for job leads, subs, owners
Having a living budget that gets updated in real time
Calendars to coordinate with owners and subs
Makes bidding easier since it documents timecards from crew

Cons

Designed for fixed priced contractors.

Advice to Others

Take the free trial. It's worth seeing if it will work for your business

 
 

from Menditch Homes, LLC
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

Buildertrend is friendly and easy to use.

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I just started with Buildertrend a couple of weeks ago after attempting to use another product.
what i like is that so far it has been very ease to set up the building schedules, and having the apps for my devices contributes to the ease of use.
the customer support is excellent. they call every other day to offer their services, and accomodate you right away to provide support.

Pros

Ease of use, and Apps.

Cons

so far none.

Advice to Others

try it, since you have a 30 day period to get your money back.

 
 

from Kimberlite Homes, LLC
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

Neat Program. Takes some learning.

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It can do so much but it does take a lot to get it all figured out.

 
 
 
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