BuilderTREND Web-Based Construction Software


 

BuilderTREND is an award winning construction management system for home builders and remodelers. It combines project scheduling, project management, customer management, and service management in a single suite. It can be used by both production and custom home builders, and is also suitable for construction managers, residential remodelers, and design/build firms that work on residential projects/light commercial projects. With the exception of large companies doing over $1 billion in revenue annually, BuilderTREND can be used by any size of contractor.

Key features in the system include crm, budgeting, bid management, purchase order management, daily logs, to do's, photo and document management, selections and change order management, scheduling, and warranty administration. BuilderTREND also includes customer and trade partner web portal access. Because it's web-based, BuilderTREND can be used on both Mac and Windows computers. No software or servers have to be installed and maintained on location. Additionally, the program can be accessed from any location, with any type of mobile device, including iPhones, iPads, and Android phones. There are no contracts, no setup fee, and unlimited users with all accounts. Plus, training and support is free, and unlimited, which is a unique offering in the industry.

BuilderTREND has won several awards in the last few years including the Constructech 2009, 2010, 2011, 2012, 2013, and 2014 Top Product award from Constructech Magazine.

 

Supported Operating System(s):
Windows XP, Windows Vista, Windows 7, Windows 2000, Web browser (OS agnostic), Mac OS

325 Reviews of BuilderTREND

 

from Patterson Homes
Specialty: Building owner
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

A very satisfied builder down under!

Ease-of-use

We have found we can teach a new employee the system in under a day. Most of our trades and suppliers pick it up within a five-minute phone conversation.

Functionality

In most areas, it meets our needs very well. There could be more features, such as an occupational health and safety feature in which you could have trades sign off on site inductions after reading an O, H, & S coordination plan. Also, having a comments section within the todos. Currently, if a person doesn't follow through by the due date/time, you have to email them outside the todo.

Product Quality

Excellent. There are a few bugs around the system, but if you are aware of them, you can work around them

Customer Support

Excellent. The team always gets back to you within a couple of hours.

Likes Best

It has saved us time and money in so many areas. I am so impressed with the system, as are our clients. I am using this advantage in a lot of our marketing. It took a bit of education with our trades and suppliers, but now they are starting to depend on it for the way we operate. It has streamlined so many areas of our business into one system.

Likes Least

Possibly adopting local terminology for the Australian market.

Recommendations

My best suggestions it to just try the software for a month, see what each of the features has to offer, and see how effective each feature will be within a business.

 

from The Green Company
Specialty: Design/build firm
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Builder Trend Software

Ease-of-use

Due to the amount of information that it can access, learning all the drop down features just take some time.

Functionality

Very well. It allows us to clearly communicate with all our vendors / suppliers in a very simple format.

Product Quality

It's very well thought out, and although it has lots of flexibility, it is somewhat straightforward for those who have been in this industry for a while.

Customer Support

To date, it has been excellent. Someone has always been available to answer our calls.

Likes Best

It has great presentation and support, and it is fully integrated for our needs.

Likes Least

Nothing that can't be overcome with a little more effort in the setup of the software.

Recommendations

Ask to see examples of specific questions that you have.

 

from DeBord Custom Homes, Inc
Specialty: Building owner
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

BuilderTREND Builder Software

Ease-of-use

For me, the problem is not the software. It seems intuitive. The issue is the user (me) who is not intuitive. But that is why they offer so many different ways of getting help, from a phone call to their service center, on-line tutorials, and email support.

Functionality

It totally is set up to serve the many needs of a building company. The only drawback is my ability to learn to use it.

Product Quality

It is well-designed and attractive to look at. I think my clients will be very impressed.

Customer Support

So far, it is excellent. I anticipate it will continue to be so.

Likes Best

I have been looking for a customer friendly program to help me keep my middle-sized custom home and renovation business organized. After reviewing several products online I chose BuilderTREND. I am just starting the program with my first home, and the setup training I received was helpful, and they seem to be organized to help a semi-literate software user like me. They appear to be constantly seeking to improve their product and develop services that people like me in the "trenches" need.

Likes Least

What I like least about BuilderTrend is really why I chose it. It has so many different services in their program that it is overwhelming. But I can only use what I want to use now. As I get comfortable with some of the basic files that are really important to me and get them up and running then I can add the others.

Recommendations

Try to find someone near you that is using it and talk to them. Only one other Builder that I know is using this program in my area. I feel like having it becomes a huge marketing tool as I meet with new Homeowners and show them how we will have them involved on-line in watching their project be built and, most importantly, watching the production schedule so they understand why we lost time and when we gain time in the run to their completion date.

 

from ARIA HOMES, INC.
Specialty: Design/build firm
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Excellence

Ease-of-use

From installation to usage, it's been very easy. I have worked with every large construction software package out there, and this offers everything.

Functionality

It's perfect for us. We are a small company, and this allows me to be at the job site and have all my information handy, eliminating costly mistakes.

Product Quality

Excellent. It delivers as promised and works like a dream. We have had no interruptions in service, and the only issues we have had so far can best be described as "operator" problems (i.e. - me).

Customer Support

Beyond excellent. They are patient, friendly, extremely knowledgeable, and did I mention patient? Because it's worth mentioning again.

Likes Best

I like the ease of use, the prompt, friendly, and competent technical support, the performance of the software, and how much my clients are impressed when they see what we can do by using BuilderTrend.

Likes Least

Nothing. I love it all. They are friendly, knowledgeable, and go above and beyond to help. The product is impressive, and it makes me infinitely more productive.

Recommendations

Please consider doing a demo with BuilderTrend; it will change the way you do business and allow you to run it more efficiently.

 

from Summit Pacific Properties
Specialty: Real estate developer
Size of portfolio: 2 to 5 users Portfolio size: 2 to 5 users

Great product, support to back up learning how to use it

Ease-of-use

It is intuitive and reasonably easy to pick up. Of course, all software has unique things/processes you need to learn. The support has been absolutely great for those things. I couldn't realistically imagine it to be any easier to use. It gets a 4/5 because it is a software that is as easy to use as you could imagine; just don't expect a software that oversees so much that you don't need some of your brain power while you are learning to use it.

Functionality

From scheduling to budgeting to including the people we are building homes for, BuilderTREND really does everything we need in one place.

Product Quality

The software is designed well and is reasonably easy to use. The reality is that it is a software package to manage your entire project; there are lots of things to manage for a project. BuilderTREND helps you do that with software that is pretty easy to use considering the entire scope of work you are undertaking.

Customer Support

It has been very, very good. From the two initial sessions we had to get a general idea of how to use the software to the follow up when we are actually using it for ourselves (and can't figure something small out), the support has been top notch.

Likes Best

The software is really functional and will serve our company both now and as we expand in the future. Learning how to use anything new comes with a learning curve. We've found the software to be reasonably intuitive, but for those moments that we just can't figure it out the support has been awesome.

Likes Least

Nothing so far. We're just one month in. From what we have seen so far there is nothing that we expect to come up.

Recommendations

Look for software that will fit your needs today and will also serve you and your future goals. Also, software is good, but if you or your staff spend too much time trying to figure it out, it won't get used. Great support is a must to help you quickly figure out those little things that make the product work. BuilderTREND definitely has that great support to help you and your staff.

 

from Kabiyaz Lands,Homes & property ltd

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Kabiyaz Lands Homes and Property management Ltd. is a company involved in Building construction and estate development in Nigeria West Africa.

BuilderTREND has been awesome since we started using it about a month ago. My team learned to use it so fast and its very easy (user-friendly). There's just some little hitches which are usually sorted out.

We are now able to capture every single expenditure, but still not too clear about the link between BuilderTREND and Quickbook. Another awesome feature is the scheduling (setting timelines).

 

from Square One Contracting

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BuilderTREND has revitalized my business! Since using BuilderTREND, it has not only made my scheduling much easier, but am able to track my jobs so much more efficiently. I have saved so much time by eliminating old cumbersome ways of monitoring jobs, that I can now focus my time into procuring jobs and building my business. My entire building process is very transparent for my clients. My clients are also blown away by how much is at their fingertips. I have seen more growth in the last year since using BuilderTREND than I have ever seen in my business! Thank you for helping me build a better, more profitable and efficient company.

 

from Landmark Builders

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We are a Custom Home builder and Remodeler in the Sacramento, CA area. We manage 4-5 homes + 4-5 remodel projects with three people. BuilderTrend is very valuable for organizing and communicating within our team and with the clients.

Clients find value in participating in the process, or just following along at their leisure, whenever they have time. It is difficult to quantify the value of this program, but it is evident that by putting a small amount of time entering data, a lot of information is shared and recorded for history.

 

from Kurtis Kitchen & Bath Centers

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Using BuilderTREND has helped us in many ways as a kitchen and bath remodeler. We have used this as a sales tool showing our customers how they can have an interactive calendar customized to their project. This option gives them the added assurance that the project will be done on time. BuilderTREND has many other great benefits including a place for photos - keeping them safe in the “cloud”, which is a great way to keep documents safe but easily accessible for all involved with the project. Now, there's an even newer feature of tying into Quickbooks and allowing you to sync accounts. I cannot say enough about the software, tech support, or the ongoing online classes to keep you up to date and in the loop with this constantly evolving product that will save your company those two best things - time and money.

 

from reVISION Custom Home Renovations Inc.

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We are a mid-sized renovation firm. We were seeking a software system to make our project coordinators (PC) more efficient, and keep our clients more informed on schedule and budget. We saw BuilderTREND as a way to minimize the amount of time a PC takes to make numerous calls to schedule trades and suppliers. With the calendar system, the PC is able to take a longer term look at the project and find ways to be more efficient in scheduling. Trades and suppliers are able to look at the schedule anytime to plan their projects better.

Our clients enjoy the on-line access to their project, especially the schedule and budget. Our PC's have experienced far less calls on the weekends from clients, since most of the clients questions can be answered on-line.

So far we have enjoyed working with the system and have plans for making requests for improvements to meet our unique needs.

 

from Simplex Studios

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BuilderTREND is 'the' software to use when managing your clients! It is so easy to use that our clients can jump right in and understand it without having us walk them through it. It works on our tablets and is fast. Thanks for a great product we love you guys!

 

from The Home Company

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I love BuilderTREND. It makes my job easy and enjoyable. We are taking advantage of every capability we can to make our company's production more efficient and successful.

I cannot say enough about their customer service department. They are there for you every step of the way. I like that they will get online with you if you have questions or to show you new features.

I don't know why all builders are not using this program. I guess they don't know what they are missing.

Thanks BuilderTREND!

 

from Allied Kitchen & Bath

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Allied Kitchen & Bath has provided luxury kitchen and bath products, design and remodeling services in South Florida since 1984. Our goal was to find software that would allow us to better manage our business. Prior to using BuilderTrend, we relied upon emails and spreadsheets to track scheduling, production and costs.

We selected BuilderTrend in June 2013 after reviewing other programs. While we are still in the infancy stages of fully utilizing its options, BuilderTrend has already made a positive impact on our operation. Our internal users as well as sub-contractors have found the software to be user friendly and effective. Having the ability to instantly know what is going on in the field, and being able to react accordingly, has proven to be invaluable to us.

The staff at BuilderTrend is incredible! No matter what the question, they respond immediately, professionally and clearly.

I would recommend BuilderTrend, without hesitation, to any firm wishing to control their operations and move to the next level of performance and customer service.

 

from PlanetWorks

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We have been using BuilderTrend for 1 month already. It is a useful program but there are some things that I would like to stress that don't work very well.

First, there's the mobile version. It doesn't have a lot of key items that the computer version does.

Also, in the PO, you can put only a round number. So if our technician buys something and he pays $25.14, he can enter only $25.00.

Finally, we also didn't know that we need to pay every time we set up a new project.

If those could be fixed, that would be wonderful.

 

from Gander Builders

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Just wanted to give you the heads up that I recently signed up another customer on BuilderTrend. The first night the system was up, the client was on it and sending me emails about how delighted he was with the program. I am talking the first night!

I also want to shout out to your customer service department and give them an exceptional rating on answering all my questions and always making it a fun expierence. Keep up the good work and know Gander Builders loves your software.

 

from Charles Thomas Homes

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We at Charles Thomas Homes, build High Performance New Homes(tm). We lead the industry in our area because we build all of our homes Green and Healthy. Our homes are triple certified, Energy Star, NGBS-National Green Building Standard and IndoorAir Plus Certified.

We have been using BuilderTrend for a couple of years and we will never go back to the paper trail way of doing things. We have 20 projects going and because of Builder Trend we can all stay on the "same page" literally! It allows our team to communicate with each other, our vendors and with our clients. It is also great to be able to access all communication history within seconds.

BuilderTrend walks you through the set up and it is very easy to use. Clients use it easily and also enjoy the convenience of being able to track the progress of their project by looking at the calendar and seeing pictures of their home throughout the building process.

As the Sustainable Design Coordinator, I work on the Selection and Change Order categories daily, and I call BuilderTrend tech support whenever I have any questions; I appreciate that they don't mind at all! The support staff is outstanding and have walked me through many issues, which usually end up being issues with my phone, iPad or computer. The staff is very knowledgable about different computers (Mac/Hp), phones, software, search engines etc... and have helped me trouble shoot through the issues many times.

Because of Builder Trend we can manage our projects so much more efficiently!

 

from Cunningham Development LLC

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A quick review from a new user - our company has been using BuilderTREND for several years now. I have been using it for less than a year now and I can tell you nothing compares to it. We use BT for all written communication with our clients and eveything is documented and approved before orders are placed. It eliminates virtually all mistakes/misundersatndings between us and the customer. Meetings are recapped and agreed to afterwards. We do all CO's, selections, schedule plans, and docs on BT. Makes being out of the office much easier to handle; as long as you have a hotspot, you no longer have to rely on others at the office because it's all on BT. We also do weekly updates with photos, that are very easy to upload and have gotten easier in last few weeks from my iPhone. Currently we are not using with all our trades, but that is coming this year. We're signing up for weinar next. Thanks!

 

from Conner Bros. Construction Co., Inc.

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BuilderTREND has made my work life easier. I use it to remind myself when to request insurance certificate renewals. I get real time updates on our purchase orders and change orders; it saves on copy paper and postage because everyone - from accounting to the jobsite to the project manager to the owners to the subcontractors and suppliers - can just look at them on the screen. Time is saved since I don't have to distribute them as well. The people who use the scheduling portion seem to really like it and make it applicable for all involved.

 

from Sandy Spring Builders

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Our company is slowly "easing in" to BuilderTREND, but so far the results have been great. Our clients have really enjoyed being able to log in from anywhere they have internet access. Customer support is top-notch.

 

from Encore Construction

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I love to upload photos on BuilderTREND. I don't have to manipulate the sizes of the photos. It's quick and easy. I just pick the file, name it and upload! Clients love seeing the photos and BuilderTREND makes it easy for us to give them what they want!

 
 
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