Buildertrend Web-Based Construction Software


 

Buildertrend is a construction management system for home builders and remodelers. It combines project scheduling, project management, customer management, and service management in a single suite. As a Web-based platform, this system can be accessed anywhere with a computer or mobile device. 

Buildertrend provides pre-sale tools, including a built-in CRM system and quick bids and proposals. Project management tools include scheduling, budgeting and time sheets. Customer management tools include change order and selection management, warranty requests and payment processing.

This system also integrates with other valuable solutions, such as QuickBooks and Xero.

Buildertrend provides each company with an account manager to provide unlimited training and support. Also included are daily webinars, the Buildertrend Learning Community, a 24/7 help section and Buildertrend University.

 

Buildertrend - Dashboard
 
  • Buildertrend - Dashboard
    Dashboard
  • Buildertrend - iPad view
    iPad view
  • Buildertrend - Markup plans
    Markup plans
  • Buildertrend - Mobile app
    Mobile app
  • Buildertrend - Gantt chart
    Gantt chart
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000

796 Reviews of Buildertrend

 

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Software Advice Reviews (785)
More Reviews (6)

Showing 1-20 of 785

Tony from Concentric
Specialty: General contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great product for the small-midsize builder!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
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The construction company I'm involved with uses the sub-contractor management piece a lot! It allows us to easily communicate with our sub-contractors and put projects out to bid easily and collect and compare bids seamlessly. We are trying to dive deeper into the customer communication piece, especially for change orders, it will save us/ make us more money. I Love the selections aspect. It takes a lot of upfront work and staying on top of selections. Once we got it all figured out it has been great. Lastly, we rely on the calendar aspect and how it works/ties into the other sections we use the software.

Pros

Overall ease of use and completeness of solution, pricing model, mobile application. I also liked the ability to include subcontractors and homeowners in the project communications - where desired - this can be controlled. Training materials are excellent (videos, live training), the Buildertrend support staff were knowledgeable of the building industry, the home building process and very helpful.

Cons

The estimating component changed and it is more difficult for us to build out budgets than it used to be. Maybe we are making it harder on ourselves but the changes were not well received from the estimating side of the house.

 
 

Megan from Shelter Associates
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Excellent Customer Support & Continued Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Buildertrend offers a very thorough project management software for home builders. We primarily use the budgeting, sub-contractor, and scheduling portion of the software in our daily business. The budgeting portion allows for the ability to schedule and submit PO's to sub-contractors as well as submit invoice payments directly into our QuickBooks Online account. The platform for communicating with our homeowners throughout the project is great and allows them to feel like they're part of the construction and allows us to get change orders approved quickly.

Pros

Their customer support is very responsive, detailed and nice.
If there is something you need that the program does not offer, they put it on their development list.

Cons

In some aspects such as billing the Change Orders, the learning curve can be a bit steep. But again, the support is great and they will take you through any aspect of the software and help you out.

 
 

Dianne from Case Design/Remodeling, San Jose
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Streamlining

Ease-of-use

Functionality

Product Quality

Customer Support

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Thanks for reaching out to us for feedback! I think you have a great product that allows us to capture much of the data we need to share with subcontractors and clients. However, I would love to see some features become more streamlined to reduce the number of clicks needed for certain tasks. For example, we must attach files, add photos, then enter data in the description field in that specific order to avoid losing data. Also, I'm unable to view different projects across multiple web browser tabs because the screens reload to whichever project I was in previously. Finally, upon saving selections and choices, my viewing filters readjust to show all categories, requiring me to reinstate my filters. Any assistance with streamlining these filters would help save us valuable time.

 
 

Crystal from Greystone Homes
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Greystone - Crystal

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We began using Builder Trend a little over 2 years ago as a move away from Build Tools. I have been very happy with the response time on customer support, and it is nice to always be able to reach someone when you have a question. We as a company are not currently using some of the features including scheduling and none of our subs or homeowners are going into the system, but we are trying to change this. We are actively using documents, selections, budgets, etc.

Pros

I like the ability to get notifications for a variety of transactions, the ability to log in & see things from a variety of devices, the tracking features for every transaction, and I love the amount of storage space for documents & photos that it has.

Cons

I wish it was more affordable to purchase more jobs so that we could use the system for our remodel projects, currently, we do not enter them in as many of them are small projects and do not warrant the expense it would cost us to have that many jobs. It is unfortunate because it puts us with two different processes for selections, budgets, docs, etc. depending on what type of project it is. I wish it was also possible to mark a selection as "Ordered," much like you can mark it as "Approved" it would help the designer & client know when it is absolutely too late to make changes. Lastly, I wish the transition to QB was more efficient. If you are using a desktop version of QB, which is the only way to have the contractor version, when PO's are pushed to QB, they do not populate the customer's job to the items on that PO even though it is tied to that job. I am not even sure what the point of tying the jobs together is as it does not seem to connect them at all in the transfer process.

 
 

Casey from Let's Remodel
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

lead vs. job

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
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N/A

My review is for the software. When working on an employees schedule, it is very difficult to determine when a meeting conflicts between a lead and a job. The schedules need to work together so it is apparent when there is a lead activity that conflicts with a job activity. It acts as if there are 2 different systems when in reality, it is the same person who works the leads and the jobs and their schedules and activities need to reflect that.

 
 

Hank from Millennium Pool
Specialty: Other specialty contractor
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Pool Service and construction Company,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

System works great for us. We have 4 crews out daily that use the app on the phone and our estimator works from home doing proposals. We use it in the office as our management system. We are in it daily and are very happy with it.

Pros

Easy to use, love on line access

Cons

Not great for commercial jobs

 
 

Tarek from CedarLand Homes LLC
Specialty: Construction manager
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Good easy package

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Pros

I tried it out and liked it. We just were not doing the volume to justify paying the monthly service for it.

Cons

I tried it out and liked it. We just were not doing the volume to justify paying the monthly service for it.

 
 

Rob from Windsor Homes
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

The team is listening and consistantly improving the platform.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Pros

The client portal

Cons

The leads area could be more usable to sales as a crm tool ...or maybe I just don't know how to properly use it :)

 
 

Josh from Lewin Construction
Specialty: Home builder - production
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Buildertrend review

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I inform my company about my progress through daily logs, and clock in and out using the timeclock.

Pros

I appreciate that I can keep track of my hours accurately.

Cons

The app does not always load quickly. It takes several minutes occasionally.

 
 

Theresa from Trevor McIvor Architect Inc.
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Builder Trend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Builder Trend is the perfect Construction Management software. The features allow for a consistent/ accurate tracking of progress, budget and correspondence.
The construction manager can keep the client updated on work as it progresses, request sign-offs for change orders/ increase of scope and allow for trades to submit bids for specific portions of work with their detailed scope of work attached. Once the accountants have the budget template set up/ ( does involve quite a bit of work/ coordination ) then the client is able to clearly see where their project is at.

Pros

Easy to use/ practical for all parties to use daily.

Cons

Budget template/ set up is alot of work.

Advice to Others

If you have the time to set up the budget templates, it can work perfectly for you.

 
 

Matt from Redeux Developments
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Redeux Developments Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using BT for approx 3 years and, overall, the experience has been fantastic. Training and customer service has been outstanding and the product has been a great tool for us both in project and client management. It has raised our game to a higher level in terms of performance and professionalism.

Pros

All of it. It touches all aspects of our business so it is truly a one-stop shop for us. Customer interface is also great. Shows clients what we see so they feel informed and involved throughout their project.

Cons

The estimating component changed about a year ago and it is much more difficult for us to build out budgets than it used to be. Maybe we are missing something and making it harder on ourselves but the changes were not well received from the estimating side of the house.

Advice to Others

It's great and I would recommend to others but I don't want to lose a competitive advantage.

 
 

Gary from Star Homes by Delagrange & Richhart, Inc.
Specialty: Home builder - custom
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

BuilderTrend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

We have been using BuilderTrend for a couple years and for the most part, have really liked the entire system. We do not use everything the system contains but utilize everything we can at this point in time. Most of our clients and subcontractors like having a place that helps them stay organized as well.
The only things I would like to see is to add an ability to alter how reports are presented and change how selections work.

 
 

Kristy from Design Build Remodeling Group of Maryland
Specialty: Design/build firm
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

5 Stars Across the Board from DBRG

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

The Builder Trend program has been so helpful for our remodeling company. It tracks everything for each one of our jobs from beginning to end. It starts with our sales information and then moves to the actual job information. The Project Managers can schedule all activity on the calendars, create daily logs, selections and change orders, upload pictures of the progress of the job. The customer can view the progress of their project from anywhere because they get their very own portal to see the progress, the schedule and make payments online. On the accounting end, it keeps track of our estimates vs. actual cost and owner payments. It keeps all parties involved throughout the job. This is a great tool for our business.

Pros

I like the fact that everyone involved with each job is connected by the Builder Trend Program. The personal portal for the customer is one of my favorite features as well as the Financial features. Also, Builder Trends customer support is awesome! Always available and always helpful!

Cons

The only thing that interferes with my working on Builder Trend is when Builder Trend is working on the actual site. Sometimes it runs slow or the site drops. This does not happen for long periods of time but would be nice if Builder Trend could do this after most business hours.

Advice to Others

Any business interested in the Builder Trend program would love it! Capable of so many more features then I even mentioned.

 
 

Christopher from PRS
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Scheduling made easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Takes care of all your everyday building needs and lets the guys have the tools they need to document their daily activity

 
 

Randy from Classic homes
Specialty: General contractor
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Too complicated for sub contractors to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

They can't remember their passwords to log in so they don't use the software. Need to be able to send them a link to view a folder etc (like Dropbox) for subcontractors that refuse to log in. It would also be nice to have a general mailbox to forward emails too (people not using BT messaging ex. Sent to company email account). The emails could then be moved to specific jobs. This would help with organization of emails to avoid looking in multiple accounts for them.

Pros

Like the ability to attach documents in messaging and selection section is great.

Cons

Too expensive. Probably will switch to Dropbox business which is only $ a month. $ a month for my plan would be more reasonable

 
 

John from Judd Builders
Specialty: Construction manager
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

It's a outstanding tool for any bulider

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Builder Trend eliminates the use of bulky paper files. It's a great app to have right at your fingertips. You can walk into any home your company is building and know instantly all the options in the house and more.

Pros

Scheduling
Selections
Communication

Cons

It's takes awhile for some sub contractors to buy in

Advice to Others

Buy it. It's a great tool and easy to use. It will make your job easier and more convenient.

 
 

Augustine from Raymond Building Supply LLC
Specialty: Other specialty contractor
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

I would recommend this to other builders.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

the software is really cool that it has all sorts of different features. Also the calendar is a great toll when checking scheduled jobs when customers call in.

Pros

This software is a good tool for the building market. Now all we need as for everyone to use it so it's easier to communicate with the builders through Builder Trend.

Cons

The only con for me is it slows up in the afternoon and it takes a little while to save new PO'S and check on Jobs.

Advice to Others

I would recommend this to all builders.

 
 

Bradley from Hall Design Build
Specialty: Home builder - custom
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

It's 2017 & About Time You Get On Board

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
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Product Quality
Quality
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You can search for and easily find most anything online so why not build on that trend. Bam!! BuilderTrend allows us to manage our clients from the moment they enter their info on our website, through the sales process, design, construction and warranty stages. It is after all 2017 and about time we got on board with BuilderTrend and so thankful we did. One place to manage every aspect of our client experience!!

Advice to Others

Do it! You can thank me later.

 
 

Charielle from Owen Homes LLC
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Buildertrend is a Game Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Our team has been using Buildertrend for just over 2 years now and we would be lost without it. It's a no-brainer! The program has given our team a competitive advantage by providing our customers with their own project website, has improved the efficiency in our processes dramatically and has made project management on site incredibly easy. Even after 2 years, I'm still learning about new features that will help our team. The program's unmatched support team, detailed and highly-developed features and complete integration has helped us increase our volume, revenue and profits... It's completely changed the game for Owen Homes.

Pros

The included customer service team and support are unmatched. When you're running your business through this program, sometimes you need an immediate answer or need to learn a new feature on the fly and having instant access to those webinars and forums is invaluable.

I also love how detailed and thought through each feature is - it's what made the switch from our old process so easy because they literally thought of everything!

I could go on forever... the custom fields, different types of users and permissions, project templates, sync to Quickbooks... Buildertrend is doing it and doing it well.

Cons

Some of the features like selections, financials, and the gantt chart portion of the calendar are definitely more challenging when trying to switch from our current process over to Buildertrend. However, I'm not sure if there is a better way for any of those; I know those will have a learning curve because those are the more difficult parts of the project.

It's hard to come up with cons for the program because I feel a lot of my issues could be resolved by learning more about the feature. I guess I'll leave with a suggestion: maybe emailing or notifying users of the next month's available webinars or reminders to use the resources -- I forgot these existed for about a year, I was just watching the videos available. I would like to see more videos uploaded -- long and short on specific features.

Advice to Others

Do it! Even if your process is completely developed or you're just starting out, Buildertrend makes the entire process easy and manageable, from the leads to the job site organization, to saving you time on almost every step of the project... it is absolutely worth it. But don't dive into the entire program at once, pick a few features first, master them and move on to the next few. Be sure to take advantage of everything the BT support team has to offer - they will make the transition so much easier, will hold your hand throughout the process and help you make sure the program works best for you and your company.

 
 

Adrian from Clancy Constructions
Specialty: Design/build firm
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Adrian Artico

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have found BT to be a great tool in providing critical information to our project teams & subcontractors in a controlled fashion - Information is stored in a project folder making it easier for the guys on site to access what they need rather than having to troll through a myriad of emails.

We have had nothing but positive feedback from clients & subcontractors alike

Pros

The client interaction

Cons

The capacity to email out photos & have a record of the email having been sent

 
 
 
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