# Bloomfire Software Reviews, Demo & Pricing - 2026

> Review of Bloomfire Software: system overview, features, price and cost information. Get free demos and compare to similar programs.

Source: https://www.softwareadvice.com/crm/bloomfire-profile

---

[Home](https://www.softwareadvice.com/)

/

[Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/)

/

Bloomfire

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

Overview

[Reviews](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-work/bloomfire-profile/alternatives/)

# Bloomfire 2026: Benefits, Features & Pricing

Wondering if Bloomfire is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

On this page

-   Overview
    
-   User Interface
    
-   Popular Alternatives
    
-   Pricing and Plans
    
-   Features
    
-   Integrations
    
-   User Reviews
    
-   Popular Comparisons
    

## Overview

Bloomfire

4.4

[(254)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/)

Pricing

Pricing available upon request

### About Bloomfire

Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable.

Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail.

With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility.

Wondering if Bloomfire is right for your organization?

Our Knowledge Management Software selection experts can help you in 15 minutes or less.

## Bloomfire User Interface

## Popular Bloomfire Alternatives

Main Product

Bloomfire

4.4

[(254)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/)

Ratings Breakdown

-   4.32Ease of use
-   4.25Value for money
-   4.40Customer support
-   4.17Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)

4.2

[(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/)

Ratings Breakdown

-   3.98Ease of use
-   4.16Value for money
-   3.96Customer support
-   4.28Functionality

Pricing

Starting at $69.00 per month

Get Price

Alternative Product

[MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)

4.4

[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/)

Ratings Breakdown

-   4.31Ease of use
-   4.45Value for money
-   4.43Customer support
-   4.20Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Seismic](https://www.softwareadvice.com/crm/seismic-profile/)

4.6

[(218)](https://www.softwareadvice.com/crm/seismic-profile/reviews/)

Ratings Breakdown

-   4.50Ease of use
-   4.58Value for money
-   4.65Customer support
-   4.53Functionality

Pricing

Available upon request

Get Price

Alternative Product

[Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/)

4.6

[(9)](https://www.softwareadvice.com/crm/centralpoint-profile/#reviews)

Ratings Breakdown

-   4.22Ease of use
-   4.50Value for money
-   4.71Customer support
-   4.89Functionality

Pricing

Starting at $500.00 per month

Get Price

Alternative Product

[monday.com](https://www.softwareadvice.com/marketing/monday-com-profile/)

4.6

[(6048)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/)

Ratings Breakdown

-   4.49Ease of use
-   4.28Value for money
-   4.43Customer support
-   4.46Functionality

Pricing

Starting at $9.00 per month

Get Price

## Bloomfire Pricing and Plans

Starting price: Connect with an advisor for pricing

Free Trial

Free Version

Growth

Pricing available upon request

Plan includes:

-   Unlimited Storage
-   AI-Powered Search
-   Authoring
-   Enterprise search integration with SharePoint
-   Implementation Support

Business

Pricing available upon request

Plan includes:

-   MS Teams, Slack Integrations
-   Data Migration Support

Enterprise

Pricing available upon request

Plan includes:

-   Unlimited Bloomfire Communities
-   AI-Powered search and discovery tools
-   Vanity URLs
-   Third-party Integrations
-   Dedicated Implementation

Confused about pricing? We've got you covered.

Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates.

## Bloomfire Features

-   Popular features found in Knowledge Management
    
    Access Controls/Permissions
    
    Catalog Management
    
    Collaboration Tools
    
    Commenting/Notes
    
    Content Management
    
    Data Import/Export
    
    Discussions/Forums
    
    Document Management
    
    Self Service Portal
    
    Text Editing
    
-   More features of Bloomfire
    
    Active Directory Integration
    
    Activity Dashboard
    
    Activity/News Feed
    
    Activity Tracking
    
    Alerts/Notifications
    
    API
    
    Asset Categorization
    
    Asset Library
    
    Asset Sharing
    
    Audio File Management
    
    Brainstorming
    
    Communication Management
    
    Configurable Workflow
    
    Content Creation
    
    Content Library
    
    Content Publishing Options
    
    Customizable Branding
    
    Customizable Fields
    
    Customizable Reports
    
    Data Security
    
    Data Visualization
    
    Document Capture
    
    Document Classification
    
    Document Storage
    
    Drag & Drop
    
    Email Alerts
    
    Email Reminders
    
    Employee Communities
    
    Engagement Tracking
    
    Feedback Management
    
    File Management
    
    File Sharing
    
    Filtering
    
    Full Text Search
    
    Gamification
    
    Group Management
    
    Knowledge Base Management
    
    Knowledge Management
    
    @mentions
    
    Mobile Access
    
    Mobile App
    
    Mobile Interface
    
    Online Forums
    
    Private Network
    
    Projections
    
    Question Library
    
    Real-Time Analytics
    
    Real-Time Data
    
    Real Time Editing
    
    Real-Time Notifications
    
    Real-Time Reporting
    
    Remote Access/Control
    
    Remote Support
    
    Reporting/Analytics
    
    Reporting & Statistics
    
    Rich Text Editor
    
    Role-Based Permissions
    
    Search/Filter
    
    Self-paced Learning
    
    Self Service Tools
    
    Single Sign On
    
    SSL Security
    
    Surveys & Feedback
    
    Tagging
    
    Third-Party Integrations
    
    Trend Analysis
    
    User Management
    
    User Onboarding
    
    Version Control
    
    Video Support
    
    Visual Analytics
    
    Web Notifications
    
    Widgets
    
    Wiki
    
    Workflow Management
    
    WYSIWYG Editor
    

## Bloomfire Integrations

Salesforce Platform

Integration rated undefined from -1 review

Microsoft Teams

Integration rated undefined from -1 review

Box

Integration rated undefined from -1 review

Dropbox Business

Integration rated undefined from -1 review

Dynamics 365

Integration rated undefined from -1 review

Google Drive

Integration rated undefined from -1 review

See all 12 integrations

## Bloomfire User Reviews

Overall Rating

4.4

Ratings Breakdown

5

53%

4

37%

3

8%

2

2%

1

0%

Secondary Ratings

Ease of Use

4.3

Value for money

4.2

Customer support

4.4

Functionality

4.2

Carlos A.

Verified reviewer

Telecommunications

1001-5000 employees

Used daily for more than 2 years

Review source

Reviewed December 2017

Great way to socialized sales content and news

5

It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research.

Ratings Breakdown

5

Ease of use

4

Value for money

4

Customer support

4

Functionality

Pros:

The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business.

Cons:

The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool

Read More

Verna A.

Verified reviewer

Individual & Family Services

51-200 employees

Used weekly for free trial

Review source

Reviewed October 2022

Information collaboration super highway

5

I think this software has given us a new outlook on our job. We have the ability to ask for help when we need it. And sometimes we're in our an entity that's unknown to us and collaborating with your fellow employees helps a lot. Because there's always someone that's older and wiser and knows a lot more than I do. Those are the people I love to learn from.

Ratings Breakdown

5

Ease of use

4

Value for money

3

Customer support

5

Functionality

Pros:

I love the fact that you can share your documentary research with people inside the organization. You can collaborate together working on new goals and outcomes for your clients or you can take away something that was unnecessary and we can all share information in case you know someone wasn't aware. I mean it's kind of like a support system in a way.

Cons:

Honestly I don't think there are any cons about this software. You know it's not like anybody's criticizing you everything is constructive everything's more positive we're working together more. It's made problem solving a lot easier.

Read More

TC

Tyler C.

Verified reviewer

Computer Software

51-200 employees

Used daily for less than 12 months

Review source

Reviewed June 2019

Recent Updates Diminish Value of Product Usability

2

The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned.

Ratings Breakdown

3

Ease of use

2

Functionality

Pros:

We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy.

Cons:

The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings. Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles. Prior to this change, the product met our needs and was highly functional. That is no longer the case.

Vendor Response

We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it.

Replied June 2019

Read More

VR

Verified

Reviewer

201-500 employees

Used daily for less than 6 months

Review source

Reviewed April 2018

Great tool to company-wide information!

5

Our company shares lots of information across several platforms. Bloomfire has helped my company centralize important documents in one place so that it's easy for all employees to look for what they need.

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is user friendly, very simple to use and makes looking for information so fun and easy! I really like the Q&A section as well as the fact that you can follow specific teams / posts for future reference. My company uses both Dropbox and Bloomfire. Bloomfire is definitely the way to go!

Cons:

I'd like to be able to share certain documents with specific teams and I'm not sure it is a feature at the moment.

Read More

Dino P.

Verified reviewer

Research

51-200 employees

Used weekly for less than 2 years

Review source

Reviewed November 2018

A decent knowledge management platform

4

Ratings Breakdown

3

Ease of use

3

Value for money

4

Functionality

Pros:

The engagement part of it, with tracking/following separate contributors/topics/series. I also like the overall layout of the lessons you can customize.

Cons:

Organizing the lessons doesn\`t always go as planned - lots of times tags that are supposed to be in a series or topic end up somewhere else...

Read More

VR

Verified

Reviewer

11-50 employees

Used daily for less than 2 years

Review source

Reviewed March 2018

We use Bloomfire as a company intranet, it is easy to use and has great search functionality.

3

This software helped us get company info in one place and easily searchable.

Ratings Breakdown

4

Ease of use

4

Value for money

4

Customer support

3

Functionality

Pros:

The search functionality is what makes this software most valuable. While it gives you the ability to organize material in many different ways, the ability to do a keyword search and find what you are looking for quickly is key.

Cons:

My least favorite thing about this software is the text editing capabilities. You are really limited format-wise when you are trying to create posts.

Read More

VR

Verified

Reviewer

Computer Software

501-1000 employees

Used weekly for more than 2 years

Review source

Reviewed November 2020

A decent tool for Knowledge base

3

Overall the experience with Bloomfire has been a positive one. The centralized knowledge base has proven useful and the benefits exceed any of the drawbacks we have seen by a wide margin.

Ratings Breakdown

3

Ease of use

3

Functionality

Pros:

We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit. Community features such as likes and comments are a nice touch and give folks the ability to engage.

Cons:

For the most part, it does what any tool of this kind should. One of the biggest complaints we have is about indexing and navigation that can seem a bit cluncky at times.

Read More

Alexis R.

Verified reviewer

Telecommunications

501-1000 employees

Used weekly for less than 12 months

Review source

Reviewed December 2019

Bloomfire is the answer!!!

5

Bloomfire is so amazing because its such a great product to have! Its literally the main source of knowledge for just about any question you could come up with for my company!

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

Bloomfire is great for obtaining all the knowledge your company needs to know! It is such a huge help to keep everyone informed and up to date on all product information!!

Cons:

I wish bloomfire had a better filtering process. Sometimes the way you ask it a question, hinders you from finding the answer.

Read More

VR

Verified

Reviewer

Financial Services

1001-5000 employees

Used weekly for less than 12 months

Review source

Reviewed July 2020

Information Sharing

5

Ratings Breakdown

5

Ease of use

5

Functionality

Pros:

It is a great repository for company information. It saves time from trying to track down the person who would know the answer to your question.

Cons:

The icons used for liking a post are too familiar and somewhat inappropriate for a business setting. Instead of a heart maybe use a checkmark to like or hands clapping to congratulate.

Read More

Becca T.

Verified reviewer

Marketing and Advertising

11-50 employees

Used daily for less than 6 months

Review source

Reviewed July 2019

Bloomfire is great and interactive

5

Ratings Breakdown

5

Ease of use

5

Value for money

5

Customer support

5

Functionality

Pros:

It is very simple to use and react to colleagues posts.

Cons:

We did have an issue with our community login which was unfortunate and took a few days to get back up.

Vendor Response

Thank you for your review, Becca! We're glad that you've found Bloomfire easy to use and that it's helping you engage with colleague's content.

Replied July 2019

Read More

Showing 1 - 10 of 254 Reviews

[See All Reviews](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/)

## Bloomfire Popular Comparisons

[Confluence vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/confluence/)

[Compare All Alternatives](https://www.softwareadvice.com/remote-work/bloomfire-profile/alternatives/)

## Other Top Recommended Knowledge Management Software

[Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/)

**4.5** (727)

Recently recommended **11** times

[SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/)

**4.5** (519)

Recently recommended **8** times

[Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/)

**4.4** (4080)

Recently recommended **6** times

[Document360](https://www.softwareadvice.com/crm/document360-profile/)

**4.7** (292)

Recently recommended **5** times

Stuck Between Options?

Our experts can help you compare Bloomfire with other top options, so you can find the best fit for your needs.

## See what companies are saying about Software Advice