--- title: "Bloomfire Software Reviews, Demo & Pricing - 2026" description: "Review of Bloomfire Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/bloomfire-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / Bloomfire Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/)[Alternatives](https://www.softwareadvice.com/remote-work/bloomfire-profile/alternatives/) # Bloomfire Review Custom quote 3 plans Wondering if Bloomfire is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Bloomfire 4.4 [(267)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/) Pricing Pricing available upon request ### About Bloomfire Bloomfire is the leading AI-driven Enterprise Intelligence and Knowledge Management solution. The platform connects employees with the right information, exactly when, and where it's needed, empowering users to access, manage, and collaborate on knowledge efficiently and effectively. Bloomfire’s AI-powered search and content authoring transform how teams interact with data and ensure that organizational assets and critical information are easily accessible and actionable. Bloomfire supports enterprise companies in scaling their knowledge management programs across teams, departments, and org-wide deployments and serves businesses across all industries – including healthcare, finance, government, manufacturing, and retail. With a focus on operational excellence, Bloomfire is an established, trusted partner to Fortune 500 companies and other industry leaders. The AI-driven platform delivers nearly 2 million answers each month, emphasizing its value and credibility. Do you work for Bloomfire? [Manage this product listing](https://www.g2.com/products/bloomfire/claim_requests/new?auto=true) Wondering if Bloomfire is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## Bloomfire User Interface ## Popular Bloomfire Alternatives Main Product Bloomfire 4.4 [(266)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.27Value for money - 4.41Customer support - 4.17Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.99Ease of use - 4.17Value for money - 3.97Customer support - 4.29Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/) 4.4 [(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) Ratings Breakdown - 4.31Ease of use - 4.45Value for money - 4.43Customer support - 4.20Functionality Pricing Available upon request Get Price Alternative Product [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/) 4.6 [(6134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) Ratings Breakdown - 4.49Ease of use - 4.28Value for money - 4.43Customer support - 4.46Functionality Pricing Starting at $9.00 per month Get Price Alternative Product [Seismic](https://www.softwareadvice.com/crm/seismic-profile/) 4.6 [(220)](https://www.softwareadvice.com/crm/seismic-profile/reviews/) Ratings Breakdown - 4.50Ease of use - 4.57Value for money - 4.65Customer support - 4.53Functionality Pricing Available upon request Get Price Alternative Product [Centralpoint](https://www.softwareadvice.com/crm/centralpoint-profile/) 4.6 [(9)](https://www.softwareadvice.com/crm/centralpoint-profile/#reviews) Ratings Breakdown - 4.22Ease of use - 4.50Value for money - 4.71Customer support - 4.89Functionality Pricing Starting at $500.00 per month Get Price ## Bloomfire Pricing and Plans Bloomfire has three plans. Growth, Business, and Enterprise are custom-priced. Growth Custom Quote Available Up to 100 users Growth plan includes: - Unlimited Storage - AI-Powered Search - Authoring - Enterprise search integration with SharePoint - Implementation Support Business Custom Quote Available Up to 500 users Business plan includes: - MS Teams, Slack Integrations - Data Migration Support Enterprise Contact Vendor for Pricing Enterprise plan includes: - Unlimited Bloomfire Communities - AI-Powered search and discovery tools - Vanity URLs - Third-party Integrations - Dedicated Implementation Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Bloomfire pricing compare to alternatives? Explore how Bloomfire's pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Bloomfire4.4[(267)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.3 | | [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) | $69.00 /mo | Available | Available | 4.2 | | [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)4.4[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) | Pricing available upon request | Available | Not available | 4.5 | | [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) | $9.00 /user/mo | Available | Available | 4.3 | | [Seismic](https://www.softwareadvice.com/crm/seismic-profile/)4.6[(220)](https://www.softwareadvice.com/crm/seismic-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.6 | Bloomfire4.4[(267)](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.3 - [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/)4.2[(1,009)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) * * * Starting price $69.00 /mo Free trial Available Free version Available Value For Money 4.2 - [MangoApps](https://www.softwareadvice.com/idea-management/mangoapps-profile/)4.4[(150)](https://www.softwareadvice.com/idea-management/mangoapps-profile/reviews/) * * * Starting price Pricing available upon request Free trial Available Free version Not available Value For Money 4.5 - [monday AI Work Platform](https://www.softwareadvice.com/marketing/monday-com-profile/)4.6[(6,134)](https://www.softwareadvice.com/marketing/monday-com-profile/reviews/) * * * Starting price $9.00 /user/mo Free trial Available Free version Available Value For Money 4.3 - [Seismic](https://www.softwareadvice.com/crm/seismic-profile/)4.6[(220)](https://www.softwareadvice.com/crm/seismic-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.6 ## Bloomfire Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of Bloomfire Active Directory Integration Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Asset Categorization Asset Library Asset Sharing Audio File Management Brainstorming Communication Management Configurable Workflow Content Creation Content Generation Content Library Content Publishing Options Customizable Branding Customizable Fields Customizable Reports Data Security Data Visualization Document Capture Document Classification Document Storage Drag & Drop Email Alerts Email Reminders Employee Communities Employee Directory Engagement Tracking Feedback Management File Management File Sharing Filtering Full Text Search Gamification Group Management Knowledge Base Management Knowledge Management @mentions Mobile Access Mobile App Mobile Interface Natural Language Processing Online Forums Personalization and Recommendation Private Network Productivity Tools Projections Question Library Real-Time Analytics Real-Time Data Real Time Editing Real-Time Notifications Real-Time Reporting Remote Access/Control Remote Support Reporting/Analytics Reporting & Statistics Rich Text Editor Role-Based Permissions Search/Filter Self-paced Learning Self Service Tools Single Sign On SSL Security Surveys & Feedback Tagging Third-Party Integrations Trend Analysis User Management User Onboarding Version Control Video Support Visual Analytics Web Notifications Widgets Wiki Workflow Management WYSIWYG Editor ## Bloomfire Integrations Salesforce Platform Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review Box Integration rated undefined from -1 review Dropbox Integration rated undefined from -1 review Dynamics 365 Integration rated undefined from -1 review Google Workspace Integration rated undefined from -1 review See all 10 integrations ## Bloomfire User Reviews ## Bloomfire customer ratings - Overall rating: 4.4/5 - Total reviews: 267 ### Rating distribution - 5 stars: 145 reviews (54%) - 4 stars: 96 reviews (36%) - 3 stars: 22 reviews (8%) - 2 stars: 4 reviews (1%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.3/5 - Customer support: 4.4/5 - Functionality: 4.2/5 --- ### ceo - Overall rating: 5/5 - Reviewed: November 2026 - Industry: Computer Software - Company size: 201-500 employees The customer success team is responsive and supportive, particularly during onboarding and content structuring. While the setup is generally straightforward, achieving optimal organization and permissions requires thoughtful planning. Full review available after login on Software Advice --- ### Talla: The best online chat tool - Overall rating: 5/5 - Reviewer: Rachel Helm B. - Industry: Hospitality - Company size: 501-1000 employees - Product usage: 1-3 years · daily - Reviewed: September 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall, the experience with this software is very good. It is too handy for the first connection despite the adversities with other users running different versions of the software. All our problems with connection and approaching our customers have been solved. Recommended product. Meetings are faster since we do it remotely. We can share the same ID and be many users in the same room and we have saved a lot of time when contacting each one. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros This software is very applicative and very easy to use, its control panel is one of the most complete there is right now arguing that it has fast and complete synchronization and a great compatibility with many devices including computer and cell phones. The installation is totally fast and reliable and its security system is complete. #### Cons If you do not have the basic knowledge of this software its use tends to become a bit confusing. When recovering passwords in case of forgetting them, you may experience many problems since the platform needs to fix that part. Finally, in order to have compatibility with several users at the same time, it is necessary to have the most updated version of the software. --- ### Great way to socialized sales content and news - Overall rating: 5/5 - Reviewer: Carlos A. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 1001-5000 employees - Product usage: 3-5 years · daily - Reviewed: December 2017 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It allowed us to have a searchable content repository of sales collateral and training as well as an announcement board for news and market research. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros The "timeline view" for latest content and news. It allows sales to have a quick refresh of the latest developments in the business. #### Cons The search engine could use some optimization and has no easy tools to build product taxonomies which limits a bit its adoption as a sales enablement tool --- ### Information collaboration super highway - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Individual & Family Services - Company size: 51-200 employees - Product usage: a free trial · weekly - Reviewed: October 2022 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I think this software has given us a new outlook on our job. We have the ability to ask for help when we need it. And sometimes we're in our an entity that's unknown to us and collaborating with your fellow employees helps a lot. Because there's always someone that's older and wiser and knows a lot more than I do. Those are the people I love to learn from. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros I love the fact that you can share your documentary research with people inside the organization. You can collaborate together working on new goals and outcomes for your clients or you can take away something that was unnecessary and we can all share information in case you know someone wasn't aware. I mean it's kind of like a support system in a way. #### Cons Honestly I don't think there are any cons about this software. You know it's not like anybody's criticizing you everything is constructive everything's more positive we're working together more. It's made problem solving a lot easier. --- ### Talla Review - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 5001-10000 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Talla has saved us money. It's allowed our support specialists to get out of the business of copy/paste the same answers to agents day in and day out. It also has enabled my agents to get immediate help instead of waiting. The amount this product has saved us is immense. #### Ratings breakdown - Ease of use: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I personally don't care about the software. Software comes, software goes, and software gets upgraded. Most companies do this. Talla is special because the level of involvement of [SENSITIVE CONTENT], our go-to guy with any issues and improvements. Without [SENSITIVE CONTENT], we may have never made this out of trial. #### Cons Bugs. All software has them. I don't even think this is a "con" but reality is that stuff has broken or not worked. It's always resolved quickly though. --- ### Talla review - Overall rating: 3/5 - Reviewer: Verified Reviewer - Industry: Insurance - Company size: 1001-5000 employees - Product usage: 1-3 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. It has been good so far for the most part however being able to track work flows, more line of site and more tutorials or "How to " videos/documentation on pulling reports, regular cadence for reports would be nice. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Functionality: 2/5 #### Pros Agents and Supervisors can quickly retrieve answers if they're built in. #### Cons The inability to copy paste from outside documents and formatting issues that exists, copy pasting images, basic computer functions do not work (Ctrl C , Ctrl V, Ctrl X ) etc. Versioning did not exists for audits - recently fixed i believe --- ### Recent Updates Diminish Value of Product Usability - Overall rating: 2/5 - Reviewer: Verified Reviewer - Industry: Computer Software - Company size: 51-200 employees - Product usage: less than 1 year · daily - Reviewed: June 2019 - Review source details: This review was submitted organically. No incentive was offered The initial experience was extremely positive, the recent updates significantly reduce the usefulness of the product specifically where tables and embedded documents are concerned. #### Ratings breakdown - Ease of use: 3/5 - Functionality: 2/5 #### Pros We use the system as a knowledge base to inform our ongoing software implementations and keep our Support team up to speed on current functionality. I love that articles/posts are really easy to create and categorize. The search functionality works well which makes finding information very easy. #### Cons The product allows you to embed documents and create tables into posts. Unfortunately, a recent update to the user interface reduces the size of the article to about 1/3 the width of a monitor. As a result, tables and embedded documents are extremely difficult to read as the formatting is severely impacted. I am not sure how to post screenshots. I have escalated to our site administrator who was informed by Bloomfire support that there is no way to revert the settings. Given that we use the system as a knowledge base, we use tables extensively to summarize information for quick and simple digestion. We also regularly embed word documents, PDFs, and Excel files. The new layout/format makes those embedded documents unreadable without extensive zooming or direct downloading of the articles. Prior to this change, the product met our needs and was highly functional. That is no longer the case. #### Vendor response We're sorry to hear that the new format and layout changes have impacted your ability to read tables and embedded documents. Our Client Success team has reached out and would love to work with you to find a solution to this readability issue. We want Bloomfire to continue being as useful to your company as it was when you first started using it. Replied June 2019 --- ### Elegant tool with the exact features for knowledge management - Overall rating: 4/5 - Reviewer: Verified Reviewer - Industry: Information Technology and Services - Company size: 10000+ employees - Product usage: less than 1 year · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall I'm very satisfied with Talla. It does exactly what it's supposed to do. Also, the customer service has been phenomenal: they listen to you and really care about your success, and often will go extra miles to get resolutions. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Talla is lean and elegant - its features for knowledge management are exactly what we need without all the extra things that may be included in other similar tools and you may never need. It keeps knowledge available for our teams at fingertips that's searchable via various means - browser plugin, Chatbot, Slack, etc. And it helps share knowledge with external teams such as augmented workforce that does not have access to documentation inside the company firewall. #### Cons The text authoring tool is not robust enough - text formatting, table handling, and other rich text support are limited. --- ### Great tool to company-wide information! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Company size: 201-500 employees - Product usage: less than 1 year · daily - Reviewed: April 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our company shares lots of information across several platforms. Bloomfire has helped my company centralize important documents in one place so that it's easy for all employees to look for what they need. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It is user friendly, very simple to use and makes looking for information so fun and easy! I really like the Q&A section as well as the fact that you can follow specific teams / posts for future reference. My company uses both Dropbox and Bloomfire. Bloomfire is definitely the way to go! #### Cons I'd like to be able to share certain documents with specific teams and I'm not sure it is a feature at the moment. --- ### A clean, easy-to-use knowledge management system with strong AI - Overall rating: 5/5 - Reviewer: Rina K. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: 3-5 years · daily - Reviewed: August 2021 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Previous to Talla, we were using our CRM's built-in knowledge management system. It was difficult to administer and even more difficult for our agents to navigate. This led our contact centers to develop and circulate their own knowledge documents, which certainly caused a lot of issues stemming from general misinformation. Having Talla has helped us to bring our globally dispersed contact centers together with more information (and more accurate information) regardless of their location or function, which in turn has helped us get necessary info to our customers faster and with more accuracy. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros One of the features that our agents get the most value out of (and is a huge time-saver) is the plug-in. As we are always looking to cut down on the number of tabs, windows, and platforms that agents must toggle between when speaking with a customer, the plugin overlay has made a huge difference in agent KB use and sentiment. On the admin end, I like the simplicity of it. I was purposefully looking for a software that wasn't trying to do too many things, especially things that I didn't need or would distract our agents - I wanted was a knowledge mangement system that focused on being a knowledge management system. And as a lean team, it was crucial that I was able to leverage technology to my advantage, so the AI component has been really helpful in maximizing the limited time I'm able to put into the platform. #### Cons The text editor can sometimes be a bit finicky, and the table creation and image insertion tools could be improved. --- Showing 1 - 10 of 267 Reviews [See All Reviews](https://www.softwareadvice.com/remote-work/bloomfire-profile/reviews/) ## Bloomfire Popular Comparisons [Bitrix24 vs Bloomfire](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/bloomfire/)[monday AI Work Platform vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/monday-com/)[eXo Platform vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/exo-platform/)[Confluence vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/confluence/)[Connecteam vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/connecteam/)[Wrike vs Bloomfire](https://www.softwareadvice.com/remote-work/bloomfire-profile/vs/wrike/) [Compare All Alternatives](https://www.softwareadvice.com/remote-work/bloomfire-profile/alternatives/) ## Other Top Recommended Knowledge Management Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4116) Recently recommended **3** times [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (805) Recently recommended **3** times [Vivantio](https://www.softwareadvice.com/help-desk/vivantio-pro-profile/) **4.3** (178) Recently recommended **3** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (833) Recently recommended **2** times Stuck Between Options? 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