Bloomfire is a cloud-based collaboration platform that aims to reduce the amount of time enterprise employees spend searching for information to do their jobs by connecting people with information and knowledge. Bloomfire delivers content management and social collaboration features in a web application.
Customer organizations use Bloomfire to find and follow internal experts, create and post content, search and browse interesting topics and ask and answer questions.
This solution supports almost any type of content, including video, PDF files, PowerPoint presentations, screen captures and more. It offers unlimited data storage and is smartphone-ready. It can be utilized by companies small and large in just about any industry, such as IT, hospitality, real estate, health care and education.
Users can customize Bloomfire to align with their company brands, and they can create unlimited sub-communities, for example one for sales, one for HR on-boarding, one for safety personnel and more.
Bloomfire clients are paired with ambassadors to help set up, optimize and maintain their communities.
Paul-David from Aite Group
The ability to create posts so varied and to add them to different series made it a lot easier for our company to spread the word to the employees regarding the processes we use. As a Salesforce administrator, it proves great value when you need to communicate a specific set of steps or to ask the users to follow a series of instructions. Rather than having to repeat myself everytime, I can point out to a post that we created and we are all set!
The content sometimes seems a bit cramped, especially on the homepage. It can, at times, feel like there is too many information there..
If you need to communicate efficiently different processes, photos, instructions to your employees, use this community enhancer! It will streamline a lot of communications and you won't feel the need to explain again the same thing to everyone.
Danica from Lionbridge
The product is very easy to customize and can be used in a wide variety of use cases. Bloomfire can be used to fill many content and engagement gaps. The company is very customer oriented and readily welcome feedback and acts upon it.
Sometimes the versatility of the product makes it hard to make it work for a very specific need/use case.
Check Bloomfire out! They have a great team, and are committed to helping their customers find success. We've gotten great feedback from our users.
Juan from CHASE Bank
Advanced Reporting & Analytics application really allows company to better communicate with our consumers. We can also crowdsource information and recognize our own employees.
Not too many curation tools. Playlists are not always in sync. Filtering ability can use upgrades. The interface is a bit complicated for first-time users.
Better content and creation tools. Make personal feeds and customary email stream a little better and user-friendly.