BlueCamroo is an all-in-one online business management platform that integrates lead and customer management, team collaboration, task and project management, customer support, time tracking, expenses management, billing and invoicing, social media monitoring, and email marketing – all supported by a configurable workflow engine that automates end-to-end business processes.
BlueCamroo captures and nurtures leads from your website, lists, email, and social networks. Project Management and collaboration tools help ensure consistent project delivery, allowing users to share calendars, timesheets, documents, notes, and contacts, all within the system. Email integration also saves time and helps keep information centralized in the system. BlueCamroo’s analytic dashboards track important metrics, and users can create their own reports.
BlueCamroo also integrates with popular third party software like Google Apps for Business, Box, HubSpot, Xero, Quickbooks and leading online payment gateways, and offers a comprehensive API. The fully integrated solution is a fit for small or mid-sized knowledge/service businesses.
Jennifer from Contractor Business Solutions NW
BlueCamroo is a great product. It is extremely fast and reliable, fun to use, very customizable, and it does way more than we were looking for. We find that we really love the features we didn't even realize we needed. I love the automatic workflow rules, and the task and project management especially. All I was originally looking for was reliable CRM software that would track both companies and contacts and group them together the way we wanted (easier said than done), and this fit the bill perfectly. We had tried to implement other systems in the past, and they couldn't even handle this much. I love the fact that we just log in on a browser, and there is nothing to ever go wrong with the software. Oh, and I like the social-media style interface that makes working in some of the sections seem like checking your FaceBook feed.
Hmmm. That's hard because I like everything. The ONLY halfway annoying thing I've found is that a few of the date fields seem to be in non-american order, and I misread the dates. That being said, I'm sure they would fix it if I complained.
First off, ask other users how fast their system is. Even a perfect system is useless if it is slow and annoys your employees so that they don't want to use it. Also, make sure it handles contacts the way you want it to. We wasted a very long time setting up a competing system only to find out that it did not group contacts by company the way we expected. Also, test it out and see if you just like the way it "feels".
BlueCamroo is an incredibly flexible and versatile system, with loads of features. We started out using just the basic CRM, then the tasking and to-dos, then simple projects. Then we spotted that BlueCamroo can generate and send sales quotations for us, which means our Sales Pipeline reports are always up to date. And invoicing. Oh, and time tracking too; and automatically working out chargeable time for all our staff with the correct billling grades and rounding rules, which used to take me personally a day every month. We're also using the Social Network Scout feature to find sales opportunities out of Twitter and Facebook, and I think our next step will be migrating our email newsletter onto BlueCamroo's built-in Campaign Manager so that Campaign history is in the contact records as well. All in all, we're seeing huge value from having so much of our business running in one system. Highly recommended!
Flexible. Powerful. Covers most areas of our business, and we can set it up to work the way our business works.
Invoicing only integrates to Quickbooks, which we don't use. I understand other systems are being integrated shortly, which will be great as getting invoices into our accounting system is the last thing to automate for us now.