Bullhorn CRM Software


 

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged.

Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships.

Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness.

Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.

 

Bullhorn CRM - Dashboard
 
  • Bullhorn CRM - Dashboard
    Dashboard
  • Bullhorn CRM - Opportunity list
    Opportunity list
  • Bullhorn CRM - Company list
    Company list
  • Bullhorn CRM - Contacts
    Contacts
  • Bullhorn CRM - Pulse Digest
    Pulse Digest
  • Bullhorn CRM - Mobile view
    Mobile view
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

59 Reviews of Bullhorn CRM

 

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Software Advice Reviews (42)
More Reviews (17)

Showing 1-20 of 42

Julian from Procom
Specialty: Software / IT
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Great Web CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

It's available on the web so you can access it from anywhere. Great UI and the Fast Find feature in the search bar is a timesaver.

Cons

Too many fields to filter in the candidate search criteria. It's a bit overwhelming and it can be easy to miss candidates if you have a tight search.

 
 

Christa from Procom Consultants Group LTD
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

User Friendly & Efficient

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Nice UI

Pros

Bullhorn CRM is easy to use & efficient, it has multiple functions for searching & storing information as well as reporting data.

Cons

It has so many different functions that it's often easy to forget to utilize all of them, occasional glitches & outages - web based product so at times can time out/ slow.

 
 

Alisha from Procom Services
Specialty: Other
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Bullhorn CRM

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that Bullhorn CRM is relatively easy to use and to get up and running. There is training offered.

Cons

I don't like that there is not more functionality with Bullhorn CRM. If there were more functionality it would be nice.

 
 

Kristyn from Procom
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Bullhorn for the Win !

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

What I like most about the product is the functionality and ease of use. You don't have to be a technology pro to navigate through the system and the features are great. If I can name my top three features it would be having the ability to create and manage tasks, an easy and streamlined process of pulling reports to track my metrics, and the integration between several other tools I use for recruiting such as LinkedIn, CareebBuilder, etc.

Cons

Overall the prodcut is great, howevevr greater functionality on a mobile device would make it even better !

 
 

Milind from Procom Services
Specialty: Software / IT
Number of employees: 10,000+ employees Employees number: 10,000+ employees

May 2017

May 2017

Overall an exceptional Staffing tool to use. More then just an ATS

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to use. Like the lead feature and how easy it is to put leads in the system
The new candidate search feature is much better then before

Cons

On ocassion the product is not responsive and slows down in the middle of something
Also notice some issues with the edit feature

 
 

Sam from Procom Consulting Group
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Bullhorn is the best CRM I have used!

Ease-of-use

Functionality

Product Quality

Customer Support

Pros

Tracks email/calls to client contacts and candidates.
Able to create career link that integrates with our company website.
Dexter allows you to search in different online job boards etc.
Allows us to stay organized.

Cons

Price wise it's more on the expensive side, sometimes it gets a little sluggish and sometimes the ranking doesn't make sense.

 
 

Gregory from Procom Services
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I like that everything is organized. Easy to add notes, and files to candidates. Also easy to create job reqs

Cons

Add people can sometimes be a pain. When we people that apply through bullhorn they still dont show up in bullhorn and you have manually add them which takes time. Also if you dont use bullhorn for like 30min it logs you out.

 
 

Vince from Procom
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Best CRM for your money!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Easy of use and customization. Lots of options to customize your own experience to to your own liking.

Cons

Sometimes the interface lags and the mobile experience is not very good. It doesn't remember your settings from your desktop log in and searching is not as good.

 
 

Wendy from Procom Consultants Group
Specialty: Software / IT
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Bullhorn CRM- Quick and Easy to Configure and Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to get your teams up to date and configure.

Pros

If you are already using Bullhorn as the ATS, it is easy to get your users up to speed on the CRM as it is the same look and feel. The users are familiar with the features and easily able to navigate through the Leads and Opportunity process. The email tracking is great as it allows others to have the same information on the lead without having to speak to the lead owner.

The opportunities component allows to track longer term prospects and projects that could come to fruition in the future. It is an easy way to track and keep up to date on task and activities that need to be done a future date and time.

Cons

It would be great if you could take a lead and convert into a Job instead of creating an opportunity and converting to a job. This is if you use within the staffing industry.

 
 

Valerie from Procom
Specialty: Other services
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

User Friendly Bullhorn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

best I have used in 15 years in the business

 
 

Matt from Instant Alliance
Specialty: Other services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

A Steep Learning Curve with a High Reward

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The versatility of Bullhorn as an ATS is unmatched. Given the time and skills of the your administrator this system can become nearly anything you need it to be.

Cons

The learning curve is steep. This isn't an out-of-the-box solution. There is onboarding training that's provided, but you will need to invest hours more of your time to learn the intricacies of setting up this platform optimally.

 
 

Kirsten from Corps Team
Specialty: Other services
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Bullhorn ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Over Bullhorn is the best ATS I have used

Pros

The ATS is easy to use, has great tracking of candidates, and so helpful in following the candidate through the process.

Cons

Sometime the ATS is hard to search and pull back the best folks. We use tearsheets to keep things tracked

 
 

Chris from ALTA IT Services
Specialty: Other services
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Bullhorn Tracking system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Easy to post on different platforms, easy to track email conversations, lots of information can be uploaded and tracked

Cons

interface is very basic, lots of updates are needed when trying to do bulk updates, not a lot of special features available. very basic.

 
 

Dan from Talenza
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Not a bad product but far too expensive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Good overall product, does everything you would want in a recruitment ATS - useful features and good integrations with third party software and websites like broadbean and SEEK.

Cons

Far too expensive compared to competitor products with not much if any benefits over the completion. For example Bullhorn charges between per user depending on which package you select, Jobadder and Vincere from a usability perspective appear to be a superior product...unfortunately Bullhorn is just not worth the money.

 
 

Aaron from CVC
Specialty: Real Estate
Number of employees: 1 employee Employees number: 1 employee

February 2017

February 2017

Over-promise and Under-deliver

Ease-of-use

Functionality

Product Quality

Customer Support

If you are in any other business besides recruiting...run. The overall design does not adapt well to other industries, more specially it IS NOT adequate for financial services.

Pros

The support staff are nice people who do what they can. Response times are quick, but they are generally just relaying info. Product has some cool features, if you can get them to work consistently and the user interface is neat and clean.

Cons

They do not have adequate resources. Responses are quick, but any new deployments, fixes, etc. take entirely too long!

 
 

Mark from Provident
Specialty: Other services
Number of employees: 1 employee Employees number: 1 employee

December 2016

December 2016

Bullhorn User Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I felt like the product served its purpose as a CRM and Applicant Tracking System. In saying that, I feel that the tool was extremely expensive compared to what you get. As I shop around for other tools, I am finding that there are tools at nearly half the cost and are much more flexible and customizable. They require one year contracts which is not standard practice in this space. They also said they would only provide one full backup of my information and if I needed another one at a later time they would charge. That seems extreme!

Advice to Others

There are better and cheaper products on the market.

 
 

Sarah from Procom
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Reliable, and efficient software

Ease-of-use

Functionality

Product Quality

Customer Support

This product completely changed my recruiting experience. Ever since I've had S Release, I've become more productive, in a way that's measurable by an increase in placements.

Pros

Ease of use, UI, customer support.

Cons

I can't think of anything.

Advice to Others

Use the #function from candidate search to quickly make calls.

 
 

Richard from Alluvion
Specialty: Other services
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Comprehensive Design

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Bullhorn provides a complete servicing platform for all stages of candidate recruiting. We are able to manage our client and candidate contact lists, our jobs, payroll, onboarding, and more.

Aside from minor window control and UI quirks, Bullhorn has few flaws.

With recent mergers, our company has experienced exponential growth during 2016. With that growth comes the challenge of integrating client and sales data, as well as candidate data. With Bullhorn, the integration was seamless. All of the data was easily uploaded into our established Bullhorn database and we experienced no downtime.

As a Staffing Agency, our entire organization uses Bullhorn CRM. Bullhorn is our main recruiting tool allowing us to easily manage sales leads, candidate leads, and all levels of the staffing process. It effectively addresses the time issue; this tool saves us a great deal of time by organizing each of our processes in a general tab format.

Pros

Organization - The layout of the Bullhorn interface is simple. This makes training new users easy and makes working in bullhorn stress-free.

Detail - Bullhorn allows us to enter and retrieve a great amount of detail within records. This allows for accurate reporting and follow-up.

Customization - Bullhorn is very customizable. We can easily add components and fields to the interface within each function of the CRM.

Cons

User Interface - Though highly customizable, the windows and popups can be quirky. The sizes of windows for example can sometimes be to small for the data contained and require a great deal of scrolling to navigate through.

Email Capability - Bullhorn would be better with a full service email suite which included all of the functions of MS Outlook for example.

Data speed - We all want to work faster. Bullhorn can sometimes be a bit sluggish with the transmission of data.

Advice to Others

I would suggest making sure that the CRM software you select is highly customizable. We have realized a clear, positive benefit from Bullhorn's ability to integrate with other software. We have our background check vendor integrated within our CRM platform and by doing so have saved a great deal of time and money as a result.

 
 

Justin from Procom Services
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Bullhorn CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using BUllhorn CRM for a little over two years and really do not have negative things to say. It has helped me to improve my workflow and revenue in a timely and effective manner.

Pros

Tearsheets
Pulse
Reporting

Cons

Technical errors quite often

 
 

Zoe from Procom
Specialty: Software / IT
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

Admin Support Using Bullhorn

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use this softwear everyday to track dates and pay for consultants while I extend their contracts. Bullhorn is very straight forward and easy to use with a lot of options and customization.

Pros

I like that it keeps files secure and safe away from our internal database like a backup drive.

Cons

Not very integrative.

Advice to Others

It's a great softwear for any business that anyone can be taught to use.

 
 
 
Write a Review
Showing 1-17 of 17


May 2017

May 2017

Would recommend to all agencies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Covers all features necessary to run a recruitment business and rarely plays up, if at all. I would not look elsewhere at another platform.

Cons

I would like it to add a text message feature. And possibly bulk texting. Also the duplicate feature seems to miss quite a few applicants. And if an applicant applies for the same job more than one it doesn't pick up on that and merge the submission.

Source: GetApp
 

Adam from Procom

December 2016

December 2016

Bullhorn Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

bullhorn is an enterprise tool best suited for large organizations
overall it is a good recruitment tool that has excellent analytical tools
I find the actual search tools to be limiting and the customization and new features and very far and few between
I would definitely not recommend Bullhorn to a small or medium sized company as they need will be better served to go to a less expensive and more customization application
I would like to see more features added to the system to keep up with the times as many requests my organization makes do not get accommodated
look and feel is pretty solid on BH I just wish they improve it's guts and core recruitment functions
color coding would be a nice addition
too many problems exist with their parsing technology compared to others I have worked with
not being able to save your login info or not being able to access the site through certain browsers remains an issue even after knowing about these issues for years now
hoping to see more improvements in 2017

Source: Capterra
 

Tori from Procom Services
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Tori Procom Bullhorn Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like using Bullhorn CRM in my day to day recruiting efforts. It makes communicating across the sales and recruiting departments easier.

Pros

Ease of communication
Reporting Tools

Cons

The search bar could be more intuitive

Advice to Others

N

Source: Capterra
 


November 2016

November 2016

Great web based ATS

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great ATS that allows you to match candidates and job IDs. A lot of transparency with submission and interview progress which allows open forms of communication. Everyone is on thee same page and its a great tracking tool.

Pros

Its web-based so you can access the software from anywhere (not just in the office).

Cons

Might be difficult to sift through all the filters to find candidates.

Advice to Others

Use Bullhorn if you need an ATS

Source: GetApp
 

Derek from Strategic Contract Resources
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Bullhorn has set the bar high for CRM - GREAT!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Bullhorn has been great to work with. The CRM is a CRM for people who want to develop, maintain, and manage relationships with clients and candidates. The Bullhorn staff is always coming up with new and innovative ideas. The company does not sit still. They are attempting to do more, integrate more, and combine the interesting reality of automation and personal relationships.

Pros

The features of Bullhorn are excellent. The fields that can be customized and arranged per the user, the way work flow is presented and managed. The search tools are great. The task list and tearsheets are helpful.

Cons

The only con I can think of is the mass email function. When recipients get an email from a mass email, it might have "bullhorn" in the "from" portion of the email. Not too big of a deal, especially if you don't send mass messages

Advice to Others

Evaluate it. Check it out. I believe you will find it exciting and find the company great to work with.

Source: GetApp
 

Dejan from Procom

November 2016

November 2016

Dejos review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Amazing system, it has helped me make more money and be more efficient that ever before. I believe organization is the key to recruitment and an organized, clear headed approach is what bullhorn allows

Source: Capterra
 

Gary from ACG Resources
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Bullhorn CRM- Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Bullhorn as our daily ATS to record all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same not, can often be lagging in many areas.

Pros

We use Bullhorn as our daily ATS to record all contact with both candidates and clients. The software has a lot of useful tools that helps eliminate a lot of time-consuming events, but on the same not, can often be lagging in many areas.

Cons

The software is a little clunkly, and although it's a newer version, it seems a bit outdated. While the platform is web-based, it fails to run smoothly through a mobile platform, and often times, the loading times are a little sluggish.

Advice to Others

I would test out multiple ATS and see which work best for you. If you are comfortable using GMAIL as your email platform, than Bullhorn is most likely your best option. Bullhorn makes it really easy to parse in new candidates and client information, all without tedious external options.

Source: Capterra
 

Adam from Procom

November 2016

November 2016

Bullhorn Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall functionality is good and BH is easy to use and navigate but many small details which makes a recruitment professional life easier have been over looked and or not addressed

Great reporting tracking features but would like to see more emphasis placed on recruitment functions and automation both on the Manager and Recruiting sides I.E When you make client submission in BH it will check off all resumes in the persons file which in some instances can leave you unchecking dozens and sometimes 100's of box unnecessarily and taking up lots of valuable time.

Pros

Logo

Cons

Seems like there are always bugs logging you out closing out the URL or doing mysterious weird things which end up costing you time

Advice to Others

If you want extensive reporting and use a candidate ownership model BH is probably for you and if not I would go with another product for customization and cost reasons more than anything

Source: Capterra
 

Sam from Procom
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Pretty good experience so far!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use Bullhorn daily and find that its one of the better ATS out there. I find it an effective and efficient ATS which helps me effectively do my job and saves time.

Pros

Easy to use

Cons

Need more customization

Advice to Others

Only way to know if it works for you is try it!

Source: Capterra
 


August 2016

August 2016

Great Organizer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have used BH and its different modules for a number of different applications and project sizes. There are always different legacy ways which companies use CRM's, but BH makes them more efficient.

Source: GetApp
 

Deanna from Pinnacle Accounting & Finance

February 2015

February 2015

Good product

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

It is a great CRM product. The cons I have with it though are:
1) Limitations on 'report' structures - To get specific detail, we are unable to tailor ourselves and found that it costs extra to have one created for us
2) The new version only allows review of one tearsheet at a time. In previous versions, I have been able to review multiple tearsheets.
3) The refresh function closes a session and puts you back to the very beginning of a process. For example, while removing candidates from a tearsheet and refresh is hit, you are no longer where you let off. You have to find the tearsheet and sort again to specific criteria to be able to review.
4) It would be GREAT if the LinkedIn messages could sync with the candidate record. This function, to my knowledge, does not exists.

Source: Capterra
 

Kaitlin from ProNexus, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Product Quality
Quality
Source: GetApp
 

Charles from Procom
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Justin from Procom
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Product Quality
Quality
Value for Money
Value
Source: GetApp
 

Isaac from Procom
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

October 2016

October 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Alex from Cru
Number of employees: 10,000+ employees Employees number: 10,000+ employees

September 2016

September 2016

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp
 

Frank from DevWrx Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2016

April 2016

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support
Support
Source: GetApp