--- title: "CallProof Software Reviews, Demo & Pricing - 2026" description: "Review of CallProof Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/callproof-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / CallProof Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # CallProof Review From $50/month Free trial 1 plan Wondering if CallProof is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview CallProof 4.1 [(28)](https://www.softwareadvice.com/crm/callproof-profile/#reviews) Pricing Starting at $50.00 per user per month ### About CallProof CallProof is built for leaders who manage outside and field sales teams and want a simple way to know what’s really happening in the field—without nagging reps for updates or living in spreadsheets. Ideal users If you lead a team that sells in person (door-to-door, route sales, territory reps, service-based sales, or field producers), CallProof helps you create consistent selling habits and a clear view of pipeline health. It’s especially useful when your team is mobile, spread across territories, or hard to manage through traditional “desk CRM” tools. What CallProof helps you do CallProof brings sales tracking and pipeline management into one mobile-first workflow: Reps can log calls, visits, meetings, and appointments quickly from the field Notes, outcomes, and follow-up tasks keep next steps organized Opportunities move through a clear pipeline so deals don’t disappear Managers get real-time dashboards and reports to coach with facts, spot gaps early, and forecast more confidently Unique benefits Accountability without micromanagement: Know the activity level and follow-through across the team in real time More consistent follow-up: Tasks and reminders reduce dropped ba... lls and stalled deals Better coaching conversations: Move from “How’s it going?” to targeted coaching based on actual activity and pipeline movement Faster adoption for field teams: Mobile-first design reduces end-of-day admin and protects selling time Improved visibility for owners: Connect daily execution to pipeline performance so you can intervene early and scale what works Common use cases Standardizing field activity (calls/visits) across territories Running weekly sales meetings with clean reporting Increasing touchpoint consistency for prospecting and account management Improving pipeline hygiene and stage discipline Coaching reps based on real behaviors, not opinions Support & onboarding Teams typically start by importing contacts/leads, defining pipeline stages, and setting expectations for what reps should track daily. CallProof supports quick setup and ongoing coaching workflows so leaders can build habits and reporting that match how their team sells. Wondering if CallProof is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## CallProof User Interface ## Popular CallProof Alternatives Main Product CallProof 4.1 [(28)](https://www.softwareadvice.com/crm/callproof-profile/#reviews) Ratings Breakdown - 4.25Ease of use - 4.35Value for money - 4.75Customer support - 3.93Functionality Pricing Starting at $50.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(1002)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Odoo](https://www.softwareadvice.com/crm/odoo-profile/) 4.2 [(1325)](https://www.softwareadvice.com/crm/odoo-profile/reviews/) Ratings Breakdown - 4.04Ease of use - 4.08Value for money - 3.87Customer support - 4.17Functionality Pricing Starting at $31.10 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6994)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18806)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4482)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price ## CallProof Pricing and Plans Starting price: $50.00 per month Free Trial Free Version CallProof Plus - Our Most Popular Plan $50.00 per user, per month Plan includes: - Territory / route planning (mapping) - Activity tracking (calls, visits, meetings) - Opportunity / pipeline management - Appointment scheduling / calendar - Lead & account management - Mobile CRM - Team management & permissions - Data export (CSV) Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## CallProof Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of CallProof Access Controls/Permissions Activity Dashboard Activity/News Feed Activity Tracking Alerts/Notifications API Appointment Scheduling Calendar/Reminder System Calendar Sync Call Logging Contact Database Contact Management CRM Customer Database Customer Segmentation Customizable Branding Customizable Fields Customizable Reports Dashboard Data Import/Export Document Storage Email Tracking Field Sales Management File Sharing Forecasting For Insurance Industry Goal Setting/Tracking Interaction Tracking Internal Chat Integration Lead Capture Leaderboards Lead Generation Lead Management Lead Qualification Lead Scoring Mobile Access Mobile App Opportunity Management Performance Metrics Pipeline Management Pipeline Reports Prospecting Tools Real-Time Data Real-Time Reporting Reminders Reporting & Statistics Sales Activity Management Sales Forecasting Sales Reports Sales Trend Analysis Search/Filter Third-Party Integrations Transfers/Routing ## CallProof Integrations Microsoft Outlook Integration rated undefined from -1 review Gmail Integration rated undefined from -1 review Google Calendar Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ## CallProof User Reviews ## CallProof customer ratings - Overall rating: 4.1/5 - Total reviews: 28 ### Rating distribution - 5 stars: 14 reviews (50%) - 4 stars: 9 reviews (32%) - 3 stars: 3 reviews (11%) - 2 stars: 2 reviews (7%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.3/5 - Value for money: 4.4/5 - Customer support: 4.8/5 - Functionality: 3.9/5 --- Have you used CallProof and would like to share your experience with others? ### CallProof has been a great success for our company! - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Retail - Company size: 501-1000 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. This application has allowed for our upper management and managers to be able to observe and track what their outside sales reps are doing on a daily basis. Not in a black helicopter/spying kind of way, but more so being able to interact and see how we can increase our sales and win more business. Our outside sales reps are now held a lot more accountable to who they see and how well they utilize their time. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It's very user friendly, even for those individuals that consider themselves not phone/website savvy. The customer service is what we really love and enjoy. They are very quick to our needs and get things fixed/solved as soon as possible. #### Cons At the beginning, and even occasionally here and there, there are some app bugs that can be a bit frustrating for our outside reps however they do quickly fix the situation. And of course what app doesn't have these bugs once in awhile. --- ### Thompson Tile and Stone - Overall rating: 5/5 - Reviewer: Chris C. - Verified reviewer: Yes - Industry: Building Materials - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered It is great #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Mobile is very easy to use when out in the field. Keeping track of where you visited is streamlined. Note taking you are able to plan for your upcoming week easily. #### Cons When employees leave a company they stay forever in the contacts #### Reasons for switching to CallProof Cost --- ### Call Proof Yes or No? - Overall rating: 3/5 - Reviewer: Rod M. - Verified reviewer: Yes - Industry: Industrial Automation - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2023 - Review source details: This review was submitted organically. No incentive was offered Good customer service. Fast responses. Knowledgeable support. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Product is simplistic in nature and the cell app is easy. It can be problematic in bad reception areas. #### Cons The system tends to be slow and the ability to manipulate and change reports is cumbersome if not able to be done at all. #### Reasons for choosing CallProof Price and Ease of use for the team. #### Reasons for switching to CallProof Very expensive and spent more time enforcing people to use it than on sales. --- ### Ease of use - Overall rating: 4/5 - Reviewer: Traci D. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: January 2023 - Review source details: This review was submitted organically. No incentive was offered Overall experience has been great. Love how easy the software is to use, the ability to customize, good customer service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Integration was pretty seamless. Love that we can customize and add/change fields ourselves, super user friendly and not complicated like some CRM's. #### Cons We have some hiccups with email syncing, but the Call Proof customer service team is responsive and always is available for questions and help when we need it. #### Reasons for choosing CallProof We were referred to CallProof by a colleague who thought it would be a good fit for us. --- ### Great and Simple CRM - Overall rating: 5/5 - Reviewer: Michael A. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2023 - Review source details: This review was submitted organically. No incentive was offered For years, my field sales team has been using CallProof and they love it. Logging visits is easy and finding leads and creating routes is a breeze. Leadership can easily track calls, emails, face-to-face meetings and custom forms filled out by my sales people. The support team has always been of great help when it comes to data imports and customization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Easy to use, mobile and great at maximizing sales visits and tracking. #### Cons I really have nothing negatice to say. They have been easy to deal with and we love the product. --- ### Rare Features, Poor Support and Buggy Software - Overall rating: 2/5 - Reviewer: Richard H. - Industry: Logistics and Supply Chain - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2017 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 1/5 - Value for money: 2/5 - Customer support: 1/5 - Functionality: 5/5 #### Pros The main reason I use a CRM is to know which calls I should make today. Regular check-ins and follow ups have been the key to my success. Callproof tracks days since last called, and you can report by different customer types. That gives me the basic "to do" list for the day. You can add the contacts to a route, and Callproof will optimize the route. When you're into your day, and have extra time, Callproof will tell you which contacts are close by and when you contacted them last. All very good stuff. I don't use it for pipeline and opportunity tracking. #### Cons If Callproof did everything it claims to do, I think it would be perfect. But unfortunately, it doesn't. The biggest problem I have is that the Google Sync doesn't work. When I come back from a trade show with 15 new prospects, I have to load them manually into Callproof. When I get an email from someone new, same thing. Tech support has known about this issue for me for several months. I think they have given up. Also, the follow-up reporting doesn't seem to sort right. I get a daily email with a prioritized list of calls, but it puts yesterday's contacts at the top of the list instead of the bottom. --- ### CallProof has Improved My Sales Team and Management - Overall rating: 5/5 - Reviewer: Jeffrey E. - Industry: Consumer Electronics - Company size: 51-200 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. We've had great success getting our inside and outside teams coordinated. Being able to see where reps are without slowing them down is great. Having the CallProof team on hand for customer support at any time is excellent. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love that we have great customer service that is always available. Love being able to see where my outside reps have been and know they are on location. Initial training for my staff was included. Route planning and optimization helps my reps spend time wisely. Reps can easily add new contacts and find leads while in the field. All of it is easy to use. Speech to text makes it perfect for our guys. #### Cons All my recommendations and improvement ideas have been addressed by the awesome team at CallProof. --- ### Game changing life changing software, fun to use - Overall rating: 5/5 - Reviewer: Sharon B. - Industry: Building Materials - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Wonderful,All my calls were answered promptly and the staff would walk me through my issue with great patience....repeatedly. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The Ease of working with it. It’s totally idiot proof, that’s very important. Nothing falls through the cracks. I have a very long sales cycle and a very big pipeline . I can’t imagine life without callproof . #### Cons There is nothing I don’t like. Maybe some stuff I don’t use,. --- ### Rob Robbins on Call Proof - Overall rating: 3/5 - Reviewer: Dawson R. - Industry: Automotive - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Call Proof suites our needs...Salesforce is too expensive and over the top with it's capabilities... #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros GPS capability helps me measure effort... Voice to print makes it simple to enter call notes... #### Cons It doesn't interface with our management system... Searching contact visits can be awkward... Client notes on the spreadsheet are really difficult to read in the spreadsheet... --- ### Callproof Review - Overall rating: 4/5 - Reviewer: Ron B. - Industry: Consumer Goods - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: September 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Sales Reps are using this to locate our current customers while traveling and it works great. We also use it to record contacts and make notes, so everyone on the team knows what is going on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Easy to use. Customer Support is over the top. Very easy to export data. #### Cons Had some issues with updates messing up our data, it was corrected but it interrupted business for a few days. --- Showing 1 - 10 of 28 Reviews Load More Reviews ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **99** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **66** times [BNTouch Mortgage CRM](https://www.softwareadvice.com/crm/bntouch-profile/) **4.5** (98) Recently recommended **62** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18806) Recently recommended **59** times Stuck Between Options? Our experts can help you compare CallProof with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice