FollowUp Power Software


 

FollowUp Power offers robust Sales Tracking software for the Construction industry. This system is a great fit for companies of all sizes, from small single employee startups to multi-million dollar enterprise-level organizations. FollowUp Power offers a wide range of versatile features such as the ability to track pipeline, set goals for team members, view in-depth reports, and coordinate workflow within the organization.

The system keeps comprehensive and personalized records on top of keeping track of what projects are in the pipeline. It also houses a historical database and keeps a full suite of analytical reports. All of this is instrumental to not only Sales Management, but also for Marketing and Business Development teams. FollowUp Power also helps deliver critical priorities through automation.

FollowUp Power also provides an online training portal, ensuring training and setup is a success.

 

FollowUp Power - Home
 
  • FollowUp Power - Home
    Home
  • FollowUp Power - Dashboard
    Dashboard
  • FollowUp Power - Report card
    Report card
  • FollowUp Power - Base bid
    Base bid
  • FollowUp Power - File data
    File data
  • FollowUp Power - Reports/charts
    Reports/charts
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

108 Reviews of FollowUp Power

 

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Software Advice Reviews (9)
More Reviews (99)

Showing 1-9 of 9

Chris from Sothebys
Specialty: Real Estate
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Follow Up Was Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I loved using this CRM. It was functional and clean to use. The interface was on point and the Help support was always available. I would highly recommend this product!!

Pros

Great Help and customer support response time.

Cons

Not quite the right CRM for my business model. Not a ton of flexibility in the setup.

 
 

Peter from www.hypowerinc.com
Specialty: Construction

July 2015

July 2015

Great cloud-based tool to keep track of our lead conversion process

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

FollowUp Power is a very simple but powerful solution to take control of your leads. The user-friendly interface is easy to understand and utilize. It is cloud-based software accessible from anywhere and we can look up the status of a lead or proposal due at any time. Great training is provided, and tools are simple to explain.

Likes Least

More options to customize the dashboard and import/export solutions.

Recommendations

They are doing a fantastic job in training users to achieve best results using the software. Make sure you have him on board to assist you with any questions you might want to ask.

 
 

Bernard from Hypower, Inc.
Specialty: Construction

July 2015

July 2015

Electrical and Utility Contractor

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Intuitive in that I am a construction professional using software that follows the same process I am used to in pursuing work. The support is tremendous, thorough and always easy to access.

Likes Least

The vendor is great. As for the product, we have asked for certain "tweaks", which the vendor has happily made. There are still three check boxes that are more appropriate for a roofer than an electrical.

Recommendations

Like any software, it has to be implemented "top-down" to be most effective.

 
 

Jim from ALL FLORIDA PEST CONTROL
Specialty: Other services

July 2015

July 2015

ACCOUNTABILITY

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Follow Up Power has enabled my Company to easily track the valuable leads that come in and the different ways in which we recieve them. This program has helped make my Sales Team "ACCOUNTABLE" for their time and efforts in the lead process from the beginning to end. This Follow Up Power Program also allows me to have a complete daily, weekly, monthly or yearly snapshot of Leads, Completed Sales and Lead Closure % which in turn helps me forcast Future Sales. This program is very simple to learn and use and the trainings are very thorough. I have no doubt that the Follow Up Power Program has brought my Company to the "next level" in tracking and forcasting Completed Sales.

Likes Least

I have not found anything to dislike about the Follow Up Power System.

Recommendations

I HIGHLY recommend it.
It is very simple to learn and use and the trainings are very thorough.
The results definately speak for themselves.

 
 

Mike from Best Roofing
Specialty: Construction

July 2015

July 2015

Best follow up system I have ever used

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Likes Best

The vendor did a two person training when i first started a Best Roofing, which was very informative. Later I had a one on one with another gentlemen from follow up and that set a couple of things I was doing wrong, right. The product itself is ingenious and wish I would have had it in the past.

Likes Least

I really cant think of anything that would make this better.

Recommendations

Take your time learning and use it to its full potential.

 
 

jacob from vintage cellars
Specialty: Construction

June 2015

June 2015

Followup Power has changed the way I do business.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's changed the way I do business personally. From folders and file cabinets full of folders to everything just a click away.

Likes Least

The home page could be a little more customizable. There are several fields I don't need.

Recommendations

Make sure you know if you ever stop using the product, how easy is it to get your data sent to you. How much does it cost?

 
 

Betsy from DreamMaker Bath & Kitchen
Specialty: Other

April 2015

April 2015

Great for keeping track of client contact.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is easy to use, and the training is worthwhile. It's a good tool for helping your salesforce keep track of their conversation content with clients (or potential clients), and their follow-up schedules. But the key is to USE it! Every time you have contact with the client, you need to go to their record and update it, then mark it for the appropriate follow-up. If used properly, your clients will not fall through the cracks and get forgotten.

Likes Least

Without training, it's easy to forget what dropdown choices you should choose to categorize various aspects of the sales process and its progress. If you could hover over some of them for definitions of when that choice would be the appropriate choice, that might help.

Recommendations

If you are not going to insist that your sales force use it for every contact with every client (or potential client), then you will not get effective results. It has to be used to be valuable. It's a great way to see the strengths and weaknesses of your sales people, which will make it easier for you to help them with training that you may not have realized they need.

 
 

David from Robinson Electric Co., Inc.
Specialty: Construction

April 2015

April 2015

Follow Up Power Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Follow Up Power is easy to use and their support team is responsive to our needs.

Likes Least

There is nothing that we do not like about Follow Up Power!

Recommendations

I recommend that anyone evaluating this software to have Ryan come to your office and spend a day with you like he did with our company, then jump in and feed the system. From this point it is simply a learning process that you will enjoy.

 
 

Gregg from Best Roofing
Specialty: Construction

January 2015

January 2015

Observation and experience with Cloud Power & Follow Up

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy to use. Easy to train. My sales team likes it. It has organized our company and made everyone more accountable. The best feature is the Dashboard. We never miss a proposal date or lose a lead anymore since we purchased the program.

Likes Least

Nothing. They keep making improvements. The system just works. We have used their coaches to train our account managers on how to do a better job qualifying every opportunity and improved our closing ratio.

Recommendations

Keep it simple. We tried other CRM/Sales Automation tools, and they were too complicated. Salespeople need a daily dashboard with due dates on the next step in the selling process.

 
 
 
Showing 1-20 of 99

Jeremy from Showalter Roofing Services

May 2017

May 2017

FUP has help s me track and follow up, which had led to increased sales.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Helps systematically track an otherwise very hard to track client base. Since there are so many steps on the process FUP keeps me from falling behind.

Cons

Some of the details are tedious and unnecessary. It can lead to extra work in an attempt to track behaviors. This can add work that is not necessary.

Source: Capterra
 

Jenny from Showalter Roofing

May 2017

May 2017

Easy to use so far

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Helps keep track of the stages.
Gives a great dashboard for the opportunity as well as your pipeline.

Cons

Not user friendly on the phone.
Doesn't alert when you have a new lead.
Doesn't alert when you need to contact someone unless you add the calendar reminder.

Source: Capterra
 

David from A&H Forensic Roofing
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Incredible Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FollowUp Power is the greatest tool our company has come across! Since getting on board with FollowUp, we eliminated the "forgetting to follow-up" statement and have increased our sales dramatically. Not to mention the easy-to-use platform with extreme functionality. Thank You support team, for providing such a great product and excellent service!

Pros

Incredible Product!

Cons

I'm unable to think of any.

Source: Capterra
 

Becky from Code Red Roofers

March 2017

March 2017

Somewhat limited for my function, but for our sales department, it has been great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our sales department loves it. It has helped them tremendously with their sales function and has improved communication for them all.

Source: Capterra
 

Monica from Cayman National MFG
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Never Let A Project Slip Through The Cracks

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FollowUp Power is a fantastic program that has helped our business in many ways. It allows us to track ALL completed proposals....no proposal will "fall through the cracks."
FollowUp Power also gives us the tools to aid in our decision process when selecting the GC's we wish to bid for. The Charts/Reports is where we find the stats on GC's "win or lost" status....Closing Ratio.

Pros

Charts/Reports
Dashboard

Cons

Can't delete doubles or voids.
Dashboard doesn't show the which GC is bidding the project.

Source: Capterra
 

David M. from A&H Forensic Roofing

March 2017

March 2017

Incredible Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FollowUp Power is the greatest tool our company has come across! Since getting on board with FollowUp, we eliminated the "forgetting to follow-up" statement and have increased our sales dramatically. Thank You customer rep, and your team, for providing such excellent service!

Source: Capterra
 

Jamie from Core Contractors

February 2017

February 2017

Great system!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using follow-up power for almost 3 months now. Our sales team has seen a dramatic increase in the ability to track our progress and close more deals. What a great help!

Source: Capterra
 

Steve from Core Contractors
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Brain damage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The program I'm sure is fine, it's hard to put much value to it all since we are still in training and we are fine tuning how the program adjusts to what we do so it's still a bit cloudy right now. You have to understand I'm before computers so the simpler the better. I'm sure those that were brought up with computers think this is easy but it's involved and and has many moving parts. Since our company is putting their twist on the details like how to categorize the the leads it's still an issue as far as I'm concerned. In a couple of months when we get most of the training done we'll see what it's all about. Thanks, Steve

Pros

It covers many details about a file which is good.

Cons

I think because there are many dialogue boxes to acknowledge different details I wonder if the right info is being seen by the right people that are also involved in the job.

Advice to Others

I see any job should fall into pre-signed, signed through Production and Post Production and there should be a big box for each but this program only serves us as pre-signed only so we have to use other programs to do the rest. The more areas (programs) that are used with so much information some details can get lost and that happens. The other thing is we have to use other categories for contact and follow up. Involved in any given job there are more players than just one homeowner, You may have a spouse/partner, insurance agent, HOA contact, Realtor or a number of other sources that would be nice if they were also contacted before, during and after the completion of a job. Coupled with that can any of that info be queried from any particular job and can the same info from other jobs put in a spreadsheet format for other uses.

Source: Capterra
 

Leopoldo from Best Roofing
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

10 out of 10 Best Software ever

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Follow Power is the best automation sales tool in the market. The tracking capabilities and the way that is setup give ability to the user to keep track all the clients and bids out and touch them multiple times until is time to close them. Also bring a uniform way to keep people engage to use the sales tools to qualified hard the leads and close them easy.

Pros

Tracking System

Cons

Sales tool
Tracking system
Processes in place

Source: Capterra
 

Kyle from Altec Roofing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Director of Business Development

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Good tool for what we use it for, but having to use others for what it does not do creates some redundancy in my organization.

Pros

Simplicity

Cons

Redundancy

Source: Capterra
 

Jonathan from Code Red Roofers
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

My experience after 24 years in my industry and my own company for 18.5 years

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been in business for over 18 years and recently merged with Code Red Roofers, and with my having an average of 43 employees full time for so many years, I felt I knew just about every item in the productivity fields until I was truly amazed at the Follow Up Power system here.

It not only shows management who is producing and tracks how much time they are entering data but shows the closing ratio of each salesman as well as tracks profit margins on jobs sold. Additionally, each salesman can see his own progress and that when he puts in more time on the system he is getting credit company-wide for time put in.

It is impossible to interact face to face on a daily basis, in my industry, with eight to ten new clients a day and remember each of their concerns, questions and what is needed on my part to clarify their questions. FollowUp Power also appears on our dashboards in the system so that each time we speak or leave a voicemail or meet a client we set a date to touch base with them again and when that date arrives the dashboard system shows their name in red to remind us to FollowUp with that client. That is a vital part of closing a deal. It is too easy to forget to do so otherwise.

Having an online access point that I can go to at any moment without trying to find a piece of paper with my notes has excelled our company in our industry greatly. Not only can I see my notes, but other associates as well as the owner can look at this data as well and quickly gauge if the client is a fit or a high maintenance client that never returns calls etc.

By being in this industry for over twenty four years and having my own multi-million dollar per year business, it takes a lot for me to be incredibly impressed and in awe of any system, and FollowUp Power has done just that.

This system is not only impressive but being asked by FollowUp Power for areas that can be tweaked and our input as a user causes FollowUp power to continue to become even more productive and help us to be more on the edge in our industry. Great job, and keep moving forward.


Jon Duren
Sales Associate
Code Red Roofers Inc.

Pros

It keeps an easily visible progress report for the employee and his employer.

Cons

When I reached out to customer service one time the person I ended up messaging was unable to answer the basic question of how I would download it to my Ipad. the person kept asking me for my telephone number and could not answer my basic question. I told him I am already a current user and that I just wanted to know how to re-download it on my new ipad, and he finally admitted that he was not sure how to do so. He promised to pass this on to a support team for them to call me and I also asked him to pass on the transcript of our notes as well and he said he would and I never got a call from FollowUp. I feel that he saw that he looked poorly so never passed on my message. It is important for customer service online support to have the basic knowledge of the system them are promoting. I even took screen shots of the conversation so that there is proof of it, as my gut feeling was that it would never get passed on etc...

Advice to Others

The above states my main advice... Have a better online support team...

Source: Capterra
 

Briana from Core Contractors
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great training and software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We had a two day training at our roofing company in Denver. I learned so much about qualifying leads and how important it is for all leads. This skill will save me time in the field and raise my closing percentages. Very excited to see how this pans out throught our busy season.

Pros

easily visible and user friendly

Cons

doesn't connect to my g-mail calendar

Source: Capterra
 

Ryan from Tip Top Roofers, Inc.

February 2017

February 2017

Great Sales Tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

FollowUp Power has certainly organized my sales efforts and made it easier to keep track of the sales habits that get results and those that do not.

Source: Capterra
 

FRED from Evans Roofing
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Evans Roofing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Definitely great tool to increase sales, wish it was a little more customizable... Not a big fan on how dates are showing on new updated version. Wish it can be linked to other email than just outlook.

Pros

Constant knowledge of sales, status and stats on progress or when lagging

Cons

Would more ways to customize settings to each individual

Advice to Others

please change view on date selection

Source: Capterra
 

Dennis from Showalter Roofing Services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

FUP is a great tool to keep you organized.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are trying to track multiple projects in various states in the process FUP is a great tool to keep you organized, on track, and more efficient.

Pros

It is easy to use. Everything you need is located on your dashboard.

Cons

The software is great. The mobile app does need some work. Particularly in the search area.

Advice to Others

No.

Source: Capterra
 

Jeff from Maxim Roofing Company

February 2017

February 2017

Becoming a True Sales Team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Obviously everything takes work. The more you work it, the better it works for you. The program has forced us to do a better job at following up on opportunities.

Source: Capterra
 

Alex from TRC
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great overall experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ryan is always keeping us in the loop and making sure everything is always up to date. The program is spectacular with a spectacular staff behind it

Pros

ease of use and customer care

Cons

nope

Advice to Others

nope

Source: Capterra
 

Daniela from Best Roofing
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

FUP Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a receptionist FollowUp Power is an amazing tool. When a current customer calls regarding his or her property the only thing I needed to do was ask for the property address or any other contact information and all the property information will show up including what department it belongs, who is in charge, and comments wrote by whoever was in charge.
As a marketing assistant is great to follow up leads and prospects

Source: Capterra
 

Amber from Sentry Roof Services LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Sales Tool!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Best sales tool I've ever worked with. Makes it very easy to see when you have to follow up with a customer. I use it even as a meeting reminder. Easy to get reports, customer service goes above and beyond to help! Thanks to Customer representative!!!

Source: Capterra
 

Paula from Sentry Roof Services
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Thank you FollowUp Power!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I had an overall positive experience with FollowUp Power and have recommended it to friends of my networking circle!

Source: Capterra
 
 
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