Gold-Vision is a fully integrated customer relationship management (CRM) solution that includes modules for sales, marketing, support, projects and events. Suitable for organizations of all sizes, it can be installed both on-premise and in the cloud.
The core CRM features include automatic tracking and synchronization of emails with Microsoft Exchange. There is also a facility for centralized storage of all prospects and customer information, which can be accessed from any device. The software also provides the ability to look up the social profiles of prospects and customers.
Gold-Vision’s sales functionality features lead management and lead scoring, which automatically scores leads based on their interest on business and can set pre-defined score as per previous communications with customers. It can also generate B2B leads with its integrated website analytics function.
The software’s Marketing feature includes email marketing, campaign management and marketing automation. Users can also integrate a Web tracking account feature, which allows them to track B2B websites.
Gold-Vision also comes with dashboard and reporting features that provide a dynamic view of customer information, and features analysis of sales activities efforts and complete visibility for sales and customer service management functions.