Less Annoying CRM


 

Less Annoying CRM is a customer relationship management solution that caters to the needs of small businesses. It offers cloud-based deployment, various configuration options and a dashboard that provides an overview of contact information, projects, files and other information.

Offering applications for contact management and sales force automation (SFA), Less Annoying CRM allows businesses to consolidate their customer information in a single place, accessible to the entire team. The dashboard allows users to view any notes, files, tasks, events and pipeline information related to a contact. Modules include lead tracking, note taking, calendars and task management.

Configuration options allow users to customize sales processes and lead definitions to best align with their own business processes and industry needs. Less Annoying CRM offers 256-bit encryption security. Its servers are hosted on Amazon.com’s infrastructure with multiple data backups kept off site, allowing data to be restored if necessary.

 

Less Annoying CRM - Calendar
 
  • Less Annoying CRM - Calendar
    Calendar
  • Less Annoying CRM - Lead report
    Lead report
  • Less Annoying CRM - Mobile site
    Mobile site
  • Less Annoying CRM - Mobile view contact
    Mobile view contact
  • Less Annoying CRM - View contact
    View contact
  • Less Annoying CRM - Workspace
    Workspace
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

201 Reviews of Less Annoying CRM

 

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Software Advice Reviews (55)
More Reviews (146)

Showing 1-20 of 55

Nathan from Strickland Risk Advisors
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Less Annoying CRM is well Less Annoying and Easy to Use!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've used 2 CRMs before and this is by far the best. I can customize work flow but not over burden myself with very detailed but non relevant CRM software

Pros

Easy to Use
Customized Pipelines
Easy Data Entry
Easy to Add Follow Up Reminders
Daily Email With Tasks

Cons

Can't add a "group" to new contact when in putting information.
The search feature does not auto fill in contacts as your search. Very minor but I did notice that.

 
 

Doug from Legal Services
Specialty: Other services
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Only Slightly Less Annoying

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The staff doesn't really know the product very well. It took me a month to learn how to configure it to do exactly what I ask them for on the day that I bought it. So I have it working now the way I like it but I wasted an entire month learning how to use it because the staff didn't know what it did.

Pros

Has most of what I need to organize my contacts and track my activity. Some of the features are more powerful then they seem at first glance.

Cons

You can attach an image to a contact but you can't see the image until you click on it to open it specifically. I would prefer of at least a preview of the image while you're looking at the contact.

 
 

Terrie from Senior Housing Placement
Specialty: Healthcare / Medicine
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Simple to use, solid value, good functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Solid product for the cost

Pros

Flexible, easy to maneuver, solid mobile functionality, logical, copy functionality would be useful

Cons

Could improve on activities functionality, would be nice to link calendar to outlook, ability to input more data from mobile version

 
 

Brian from Life Science Consulting
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Solid easy to use product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Good User Interface
Library of "how to" videos covers everything needed
Responsive customer service (via email); they use a team approach so not dependent on 1 person

Cons

Glitches working w Safari; works with Chrome
Files not maintained with emails that are b'ccd to LACRM

 
 

Jeff from JDS Financial Planning Inc.
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Very easy and simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very simple, not over the top with complicated syncing and linking with other programs. Does exactly what I want, to remove the need to have post it notes in files and on my desk as a data base for clients.

Cons

The reminder system doesn't allow for a snooze or postpone. You have to manually​ change the reminder. Sometimes it builds up and is less effective at getting action taken.

 
 

Kelsey from Life Spark CPR
Specialty: Education
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Simple & Efficient

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great software. The customer service was excellent from beginning to end. They were never pushy, and are always ready and willing to help. I am very happy with the functionality of this program and am looking forward to continuing to use Less Annoying CRM.

Pros

Everything about the program is simple to use and navigate even for CRM newbies. Just a few clicks allow you to customize everything and input new clients. No more wasted time!

Cons

It looks a little generic but you get what you pay for! I haven't found any major flaws in the program yet.

 
 

Sam from Campaign Depot, LLC d.b.a. Anna & Sam Love the Mouse Travel
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Good at the Basics. Not so good at anything really advanced.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

If you just need basic customer contact management with limited calendar integration, and you don't need automated integration with emails and calendars, this is a very good value. If you need a more robust system or have some coding or basic database skills step up to something like FileMaker Pro.

Pros

Easy to learn. Good basic contact management. Decent built in reports. Integrates well with Google Calendars and Contacts.

Cons

Very little automation built in. Can't calculate calendar dates, such as 90 days before X date. Only basic email operations. If you want to send an email every time a customer is 30 days out from an event, and you want that automated, find another CRM. This one won't do it at all, or without some real customization, which isn't a strength of this system.

 
 

Etim from Citysparkles.com
Specialty: Hospitality / Travel
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to Learn, Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We chose LACRM for it's simplicity. We are a small but growing business that needed a quick and easy way to track contacts, leads, projects, conversations, and details about our clients so we can stay more organized. LACRM has been a great help.

Pros

Simple program and easy to learn, even for those who are not comfortable with technology. Customer Service has been awesome. Video tutorials are simple and helpful. Can't beat the price, especially if your company has never used a CRM- it's a great way to get your feet wet without having to pay for all the bells and whistles that you may not need, or have time to use in the beginning.

Cons

I am hopeful that the program will come up with an auto-fill option so I don't have to enter addresses twice when building contacts (once on the company screen, and once on the contact screen).

 
 

Lerey from 57financial
Specialty: Insurance
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Easy to use and affordable

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Support is here in the us. And they know what they are talking about. No extra charge for phone support.

Pros

Great customer support.
things are intuitive.
You can customize things and are not limited in functionality. (Unlimited custom fields)
Good pipeline functionality I think.
Separation of events and tasks is well done.

Cons

Website based. Not a big limitation and it still works well with my phone. But some advanced mobile features are not possible until they create mobile apps.

 
 

Allen from Claraphi Advisory Network, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Less Annoying CRM is True to it's Name.:-)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Love the system. I use it for my main calendar by having my apple calendar linked to my Google calendar, and Google calendar sync to my Less Annoying Calendar. Everything is reported onto my Less Annoying Calendar.

Pros

The quick & easy access and updating of the system. The reminders are perfect for my application. The system is very economical and well worth the monthly fee

Cons

Still waiting for the Mobile access version.
Would like to see a dual tab area for birthdays DOB's so I can specify Mr. & Mrs. DOB's on one contact screen.

 
 

Anupama from National Canada Immigratrion
Specialty: Legal
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

less annying crm indeed!

Ease-of-use

Functionality

Product Quality

Customer Support

good value for the low fees

Pros

comfort and convenience of use. Easy to understand and learn. Our staff got a hang of it within no time. everything accessible from main page

Cons

less features than competitor softwares. reports generating multiple users conducivity etc are low.

 
 

Alan from Lean Quest, LLC
Specialty: Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Very Satisfied Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's a very easy to use product, great video for support and an outstanding customer support group. Price is also the most reasonable.

Cons

It's a little difficult to show tasks which occur across several days. There are work-arounds and the company says it has plans to fix during the coming year.

 
 

Jordan from Lobo Mau, LLC
Specialty: Other
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Software advice hit the nail on the head!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I am going to recommend LACRM to everyone who asks about CRMs!

Pros

It has everything I want. it's easy, affordable, and the team is super responsive to any of our needs.

Cons

I don't have any cons to report on this software just yet .I have not encountered any problems or issues.

 
 

Lauren from SP Group
Specialty: Construction
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Needs more possible stars for the review!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Couldn't be more straight forward and simple to use. Customer support is outstanding. Easy to focus and know what to do.

Cons

I would like to be able to more seamlessly use email templates, have a little more automation with repetitive tasks, and in a perfect world, be able to add a website and have it auto fill the rest of the contact information.

 
 

Desirae from ClientsFirst Consulting
Specialty: Agriculture
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Less Annoying CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Less Annoying CRM is easy to use and maintain. It is a full featured and budget friendly solution for many businesses. It's easy to setup, operate and control.

Pros

Things I liked most about this product are:
No setup costs
Easy to use
Inexpensive
Works well with Google

Cons

What I liked least about this app is the apparent inability to schedule repeat activities in the calendar.

 
 

Rick from Guttershutter
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Barely can get it to work on the road

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Been using for 4 years. Always hated it. Site is unresponsive when I need it, mostly after sales appointments. It stays in buffer zone and will not pull up when needed. This has been happening for 4 years now. Site also takes to long to navigate from one screen to another, and goes into buffering zone when trying to do that. Site is slow remotely even in areas of 4G and 5 bars on my device. I am currently looking for a faster and easier to navigate site.

Pros

Not much.

Cons

Navigation, slow site.

 
 

Randy from The RISE Organization
Specialty: Education
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great customer service! Easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service and how they helped me set everything up. I don't have anything else to say, but I need to come up with 100 characters for this review.

Cons

I don't see any cons so far. I'm pleased with the product, but I need to come up with 100 characters for this review.

 
 

Juan Carlos from International Compliance Solutions, LLC
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Inexpensive, User-Friendly CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have a small consulting company (6 employees). We needed a CRM that was easy to use, easy to maintain and budget friendly. We looked at 6 different solutions, including market leaders such as SalesForce.

We finally decided to test Less Annoying CRM, taking advantage of their 30 days free trial and no set-up costs.

After 20 days we decided to adopt LACRM as our solution. We are very pleased with the product. It has all the features we need and more.

Pros

Easy to use.
No set-up costs
Excellent customer support!!
By far, the most inexpensive CRM in the market today.
Best value for your buck.
Works well with Google

Cons

You really have to look hard to find a negative...
maybe the inability to schedule repeat activities in the Calendar (but you can use Google calendar and export to LACRM calendar..

 
 

Ralph from RB Consulting Group
Specialty: Other services
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

You can't beat this CRM for the price and features it offers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Very intuitive and easy to use. Greatest customer support I've ever experienced--they really go out of their way to help.

Cons

Would like to be able to duplicate and modify a record, so I don't need to re-enter repetitive data. Not a real problem, just a slight inconvenience.

 
 

Ralph from Ralph J. Bloch & Associates, Inc.
Specialty: Consulting
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Low cost CRM with great support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to use. Intuitive. Great support by phone or email. Very responsive. Least expensive CRM option in the market.

Pros

You can get started easily and you learn more features the more you use it. If you have a question about how to do something that is not obvious, just ask support and you'll get an answer immediately!

Cons

Cannot copy data from company to individuals.

Advice to Others

Try it, you'll like it. As you use it, you'll find out about more and more you can do with it. We can't do without it.

 
 
 
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Showing 1-20 of 146

Lindsay from Mobile Home Concepts

July 2017

July 2017

LACRM has improved our organization of customer information so that we can help them efficiently.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The software has a great, user friendly interface without sacrificing quality and features. It includes all of the necessary options for keeping up with customers in the most efficient way and making sure no one falls through the cracks. The tools available make the software extremely flexible as well. Less Annoying CRM is an impressively comprehensive system at a very reasonable cost.

Cons

The search options are somewhat limited. However, there are workarounds that make this a very minor issue.

Source: Capterra
 

zoe from sackville road orthodontic clinic/splash orthodontics
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I use this at work for our private patient data, easy, visually friendly and clear data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

manages work private patient side of the business

Pros

Its so easy to use I didn't have to watch the video tutorials to set up files initially. You can attach files to each record and look at previews of them. The reminders system tasks titles can be easily changed if errors. can create bcc emails for each record.

Cons

easily used with outlook email but difficult to use with office 365 or microsoft email programmes so finding that difficult.

Source: Capterra
 

Nancy from MaST Botswana (Pty) Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Above all I love the service I receive from Less Annoying.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Quick and easy software that enables me and my team to be organised

Pros

The Calendar; being able to see at a glance what is happening, what the rest of the team is doing and easy access.

Cons

Having to save contacts under a company one at a time. I do not have anything else at present that I am not happy about

Source: Capterra
 

Jean G. from C3 Creative Telemarketing Services
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

I continue to appreciate the CRM easy functions and the excellent customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The benefits of this software are numerous. Since I have other programs to compare it to I have to say how much I appreciate the truly less annoying quality of this CRM. When you are on the telephone live with prospects or customers you really need a program that is easy to use and not too complicated....and gets the job done. My primary benefit that I believe sets this company apart is the coaching and technical support staff that is provided as part of their service. Each person I have spoken with goes the extra mile and provides a quick answer to my issue. If I am unable to get right to a representative they call me right back in a timely manner. I can only surmise that the top level administration provides a dedicated mission for their employees who continue to amaze me. I am truly fortunate to have found less annoying and look forward to a continued successful journey with this extraordinary group.

Pros

I appreciate this software program because it is so user-friendly. Not only is the program easy to use but you are constantly provided with back up technical support and are able to talk to a live voice about whatever question or issue you may have. This company truly specializes in the team approach!

Source: Capterra
 

Nicole from Lobo Mau, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Highly intuitive software and easy to use. Has completely changed the way I run my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I made more sales and became more organized!

Pros

Functionality. It's very easy to use and feels very fluid. Tracking pipelines becomes less of an arduous task!

Cons

The only thing that would be a great addition would be to have LACRM automatically log emails are sent from a synced email address!

Source: Capterra
 

Anne from Peintures PMS inc.

July 2017

July 2017

The software is easy to install, set up and use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

When we log in, we see all our word space. So, we have in one view the Pipelines summary, an activity summuray, the task scheduled for the day and the calendar. It is easy to get personalized report. All report can be sort as we want.

Cons

Nothing as we can set it up to our hand. The thing that can probably be add is calculated field in order to have report with an estimate of business we can get with the information we enter by Customer or new prospect.

Source: Capterra
 

beth from Concierge and VIP Travel
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Everything you need without the complications

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It does the job, it's logical and simple.

Pros

I have used another crm, one of the largest, for years. It did the job and had the bells a whistles however when it's so complicated, the user ends up creating shortcuts, skipping tasks and the benefit is lost.

Less Annoying CRM is simple, it's to the point and allows for customization so you can see the big picture yet it's easy and fast for the user to not be bogged down with entering data.

I had spent several months looking for another crm to use for my business and worked on several through their trial period. Less Annoying CRM took an hour to do what I still haven't managed to do with the other companies I looked into.

Cons

I would like to have the ability to custumize, change or delete some of the mandatory preset fields. That being said, the ability to add fields and additional customization offsets this.

Source: Capterra
 

Stuart from Utility Warehouse Discount Club

June 2017

June 2017

easily assimilated into my Utility Warehouse business.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Low score above because Deaf partners in Utility Warehouse will struggle with the online training because of auto-subtitles which are confusing.
We need your training videos to have bespoke subtitles embedded

Pros

Customer services responses are in depth and quick turn around. You don't get short answers that need several follow up emails. The answers provided include options, choices and illustrated demos/ explanations of what to do etc

Cons

Training videos do not have properly constructed subtitles so it's laborious and time consuming to follow as it necissates stopping and starting to decipher "nonsense" words generated by auto- subtitling

Source: Capterra
 

Joseph from Markell Estate Planning & Elder Law
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Very good and flexible CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This CRM is very flexible. I Can easily adapt it to meet my company's specific workflow and project management.

Cons

The CRM does not integrate with my specific type of VOIP service. This wouls add a lot of functionality for me.

Source: Capterra
 

Carole from Pollyanna Fine Bone China Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

The site is very easy to use and a very useful tool to keep abreast of customer management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great CRM system, easy to use, affordable, excellent customer service.

Pros

The system is easy to use - I taught myself with the help of the induction guide - but the customer service team are extremely helpful for questions on specific requirements or improvements to make the most of the sites benefits.
It is also very affordable and gives even small businesses the opportunity to be able to have access to such a brilliant tool to manage customer relationships.
I particularly like the Email task alerts and the fact that all tasks for the day or coming days are clearly shown o the "Activity" page.

Source: Capterra
 

Bill from Team Fireball Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

As a start-up business, this is the easiest to use CRM platform we tested.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We got a CRM system that we were able to customize to track our follow-ups, our sales process and our work progress.

Pros

I would have rated the customer support as 10 stars on a 5 star scale. First of all, they answer their phones without making you go through a multiple layer call tree. They helped us get setup, taught me how to customize pipelines so we could better track follow-ups, proposals and work-in-progress. We looked at higher priced CRM platforms, but it always seems like we would have to hire someone to customize the product. With LessAnnoyingCRM, I was able to do all our customization.

Cons

We would have like to add a custom field that was a data format instead of exclusively a text field.

Source: Capterra
 

John from Ashford Insurance Services, LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Top Notch CRM that's definitely less annoying on your wallet!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Accessible easy to update online CRM.

Pros

The cost was the biggest determining factor in choosing LACRM. The learning curve is short. It's extremely easy to use. The customizability is exceptional. Gets the job done. Fast response time.

Cons

Lacks advanced features of costlier CRM's but this keeps it affordable. Bulk data editing would be nice to have.

Source: Capterra
 

Neil from DINOSAURS ROCK

April 2017

April 2017

BEST CRM That I found - hands down!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

I've looked at about a dozen other CRM's and honestly got "ANNOYED" at all of them. Then this catchy name came across my desk and I had to try it. Wouldn't you know that the overall experience, ease of use, friendly and fast acting staff made me a believer and am now a current paid user of this great product. Thanks so much for providing such a fantastic CRM.

Source: Capterra
 

Jeffrey from DE LA GALLERY
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Don't know what we would do without Less Annoying Crm

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I looked at many cloud based CRMs. None are as easy to use as Less Annoying. It's not cumbersome. It's stripped down. Zero fluff. It's highly customizable and can grow with your business. We love it!

Pros

Eas of use

Cons

No android app

Source: Capterra
 

Mary from Mary-Go-Round Travels, LLC

April 2017

April 2017

Best CRM for a Small Travel Agency

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Less Annoying CRM is exactly that .... Less Annoying! I am glad I received the initial email to try it. It has been very beneficial and affordable!

Source: Capterra
 

Paul from DISUK Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

one year into use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a better CRM solution for us to replace an expensive and over complex on premise solution we were using. After trying a number of offerings, we went with Less Annoying as it was easy to set and get started and had the features we needed. The flexibility to have as many or as few members of staff that need the product able to connect it is a very cost effective way for us to have the CRM we need.
As with all applications you have not previously used, we initially had some questions and problems that we needed help with, but this was quickly sorted with on line support from the team.
Being able to access LACRM from all our different devices made it straightforward to use and keep everything updated. After nearly a year using the product we are still very happy with our decision to go with it.

Pros

Easy to set up and use, flexible and pricing simple and low. Reliable.

Cons

It would be nice to automatically add e-mail sent from Outlook without the need to add the BCC adress each time

Source: Capterra
 

Bonnie from Busy Beez Cleaning, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Best CRM software on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

So easy to use and update and keep notes on everything you do with a customer or potential customer. I have it booked marked on my phone and use it every day several hours a day.

Pros

ease of use
all info at fingertips
map built in for addresses

Cons

it does what it is set up to do to start asking it to do more would take it out of its realm of CRM

Advice to Others

USE IT

Source: Capterra
 

Rusty from In-Situ Machining Solutions
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Less Annoying CRM .. the CRM I was looking for.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I needed a simple to use CRM that could handle large group & industry specific contacts without any razzle dazzle. I needed a CRM that incorporated a good notes section so I could track our client communication for efficient follow ups. I needed the ability to apply filters to do searches & sorts within the database. Less Annoying CRM was the only simple & straight forward program that I could find. This program is so easy & user-friendly to use that maybe they should change their name to "Not Annoying CRM". This program has never annoyed or pissed me off.

Pros

Pretty much everything.

Cons

Have lost some functionality because of browser upgrades.

Advice to Others

Wish it integrated with an email service provider, like Active Campaign.

Source: Capterra
 

Drew from The Religious Coalition for a Nonviolent Durham
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Nothing Better for the Money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I run a small nonprofit in Durham, NC. What I love about Less Annoying CRM is how easy it is to customize the pipelines to meet my needs. I track volunteers, circles, partners/clients, community support, donors. For the price I have found nothing better. In fact, I am so sold on Less Annoying CRM that I recommend to other nonprofits.

My only complaint is there is not currently integration with ToDoist. That would be awesome.

Pros

Easy of use
Awesome customer support
Price

Cons

No integration with ToDoist

Advice to Others

Highly recommended.

Source: Capterra
 

Jeff from ERA Heavener Realty

April 2017

April 2017

Great value for the money.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

There are certainly CRM products with more bells and whistles. But having software that does the necessary elements of keeping up with people so well at this price is a great find!

Source: Capterra
 
 
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