Mothernode CRM Software


 

Mothernode CRM is a cost-effective, user-friendly SaaS solution designed to help companies create a more effective, successful sales process. With Mothernode CRM, individuals and sales teams alike have a system that can be personalized to match the company workflow, while retaining a proven foundation for selling and customer management.

All of Mothernode CRM's powerful capabilities are available through the system's streamlined, user-friendly interface, making data accessible and easy to manage, which in turn means that reps spend less time on data entry and more time on selling. Because the solution is based in the cloud, salespeople can manage accounts anywhere, anytime.

Mothernode CRM is best suited to SMBs looking for a scalable solution and pay-as-you-go pricing model. It can be customized for a number of industries: advertising, banking, hospitality, real estate and more.

In addition to customer management, sales force automation and lead nurturing, users have access to additional features not traditionally found in a CRM, courtesy of Mothernode CRM's sister product, Mothernode ERP. These include an independent quoting module, in-module reporting, advanced searching, customizable reports and more. It also offers KPIs and can be easily synced to Outlook or iCal.

Mothernode includes all the functions and features expected of a comprehensive CRM, delivered in an extremely affordable, intuitive system that automates many of the processes in the selling cycle, making users more efficient. With Mothernode CRM, SMBs have a feature-rich, agile system that grows as the company evolves.

 

Mothernode CRM - Hero Outlook
 
  • Mothernode CRM - Hero Outlook
    Hero Outlook
  • Mothernode CRM - Leads and Opportunities
    Leads and Opportunities
  • Mothernode CRM - KPIs Maps
    KPIs Maps
  • Mothernode CRM - Template Studio
    Template Studio
  • Mothernode CRM - Mobile Access
    Mobile Access
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

33 Reviews of Mothernode CRM

Showing 1-20 of 33

 

from BN Ranch
Specialty: Agriculture
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Great Platform and Unbeatable Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Compared to other CRM's we shopped Mothernode provided a clean, clear and easy to use format. Far above and beyond the actual system, we are impressed by the level of customer support provided by MN. Justin and the rest of the team have been phenomenal! We are able to organize all of our customer data in a clear and easy to use format.

Likes Least

We are on a web-based email system and have had some issues utilizing all the features.

Recommendations

If you are a small to medium sized business MN is a great tool. Clean and easy to use.

 
 

from Unveil Digital Strategies
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

One of the easiest to use CRM's in the marketplace

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It is an easy to use platform that doesn't require days upon days of training, but is as powerful as any CRM in the marketplace for small business.

Likes Least

I wish it were easier to bulk delete prospects that I don't want in my system.

Recommendations

Helping businesses discover what business they are "really" in. Businesses don't realize that the #1 problem they have is a clear, direct and relevant message is more important than technology.

 
 

from Eagle Crusher
Specialty: Construction
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Great product for those who don't need the expense and complication..

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Ease of use while maintaining a complete profile of prospects has been key. While other systems touted the ability to capture lots of information, it usually results in requiring the user to manually input extraneous data, which for busy people means they are less likely to utilize the program. With Mothernode, the being able to quickly enter the few necessary fields means our sales people are actively using the program, which leads to better tracking and makes it easier to follow up, and close more sales. While a prospect moves through the funnel, then we can add additional data as needed.

Likes Least

The only real dislike is with the lead capture forms. While they absolutely work, their design is a bit old and our responsive website requires two different versions of the same form so that users can see a correctly sized form based upon if they are accessing via a phone or a desktop computer. We have multiple different forms, and in multiple languages, so then number of forms can grow exponentially.

Recommendations

We are increasing accountability with our sales people. Previously they sales people would be on the road and we would only get emails back about progress without knowing what customers they might be vising. Now we can better understand what our sales staff is doing and in turn, the ability to follow up as a company with new leads has increased our sales.

 
 

from Pencco
Specialty: Distribution
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Great system from a great company

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I really enjoy getting the personal customer service I receive. They really care about helping our company succeed in anyway possible. Mothernode has increased our internal communication by quite a bit. Lack of communication was a big problem, and this was a huge reason I pushed for our company to get a CRM system.

Likes Least

Sometimes it can be a little bit funny when you are trying to search for things. It sometimes will tell me that it can not find one of my contacts when I search for them by name, so sometimes I have to go find them by looking their company up first.

Recommendations

Definitely use them. They care about truly helping their customers. Communication, and documentation. It has been easier to communicate internally, and I am seeing so much more data and information being uploaded and attached to a specific account. This will help us retain knowledge that would either walk out the door when an employee left, or get lost when somebody lost the paper they took notes on.

 
 

from Observatory Group
Specialty: Consulting
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Don't hesitate, try the demo.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It's easy to use, even for the most technologically challenged. Reporting and searching are a breeze. Customer service is the best. Wonderful to work with, always available to help. Made our switch from Sugar very seamless. Easy access to our data we are better able to communicate with our customers.

Likes Least

You need to search each module for what you are looking for.

Recommendations

Don't hesitate, try the demo. We left Sugar CRM because it was slow. Mothernode isn't.

 
 

from Partners in Pharmacy Cooperative
Specialty: Pharmaceuticals
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Loyal customer survey

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I liked how easy it is to archive emails sent or receive to the Mothernode record. In addition, I like we are able to email our member from the members record in Mothernode. This keep all our commutations to and from our member organization and easy to follow up on. We store a lot of our member’s information the member’s record in Mothernode from member’s contact information, account information, sales, enrollment information. We receive phone calls from our members with questions, to answer their questions we need to access their information that is in their Mothernode.

Likes Least

I was not satisfied with the search field too many clicks to search for a members record. A lot of time, I had to search for multiple member records at a time while I was on the phone with our member. The extra clicks to search for multiple member records at a time made the search take longer. For example to start your search you have to click the Member/Prospects tab then enter the record name, click on the name your searching for, then click the name again to open the record. Then when done with the member’s record you had to click the home button and start again.

Recommendations

Visit their website for the different CRMs they offer.

 
 

from Navigator LTD
Specialty: Consulting
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Contact Database

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Tracking invites and mailings, and central data base for the entire company to use. Everyone having the same updated contact information is huge.

Likes Least

Little problems when a person has one or more address.

Recommendations

CRM All in one to manage your customers and contacts.

 
 

from eComp Consultants
Specialty: Legal
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Mothernode CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Very easy to navigate once you know the layout. I like that it keeps all your customer information in one place that can be accessed by all the sales team. Keeping everything organized and in one place that all can easily access.

Likes Least

Currently I don't like having to go through 2 methods to find what I need. Because we are in between using mothernode full time and doing things the old way, I am having to do double the work to find what I need. This is not a mothernode issue, this is an internal issue.

Recommendations

Excellent way to keep communications open between sales team members and inside sales. I like that we are able to connect emails to the customer profile itself and have a running tally of conversations.

 
 

from Go Get'em, Inc.
Specialty: Distribution
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Worth its weight in gold!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

This CRM is to use and ideal for me and my reps who don't get much face time during the week. The marketing components are such a time saver for me. I think I've started saving at least 1 full week a month in emailing! And the staff at Mothernode is very helpful.

Likes Least

This CRM can do much more than I really need at the moment. I really only use about 1/3 of what it can do. But at least I can grow into more without having to pay more. Just not there yet.

Recommendations

Definitely have a solid understanding of your business, customer needs and sales process. It will help get you going quickly. Also, be prepared to spend some time creating your email marketing. This would take just as long in MailChimp, etc. The point is once you do it you will save TONS of time.

 
 

from iZone Imaging
Specialty: Construction
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Mothernode CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like that Mothernode is always trying to improve and keep their technology and capabilities current to better serve its clients. We have been able to better track our leads through MN and report on progress with our marketing efforts thanks to Mothernode.

Likes Least

I am not fond of having to start over with a search instead of their being a back button feature. (Does that make since?)

Recommendations

Utilize the Campaign features! Be sure that everyone on your team is aware of how valuable these fields are. Skipping them only hurts you and the companies progress.

 
 

from Partners in Pharmacy Cooperative
Specialty: Pharmaceuticals
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Mothernode is extemely vaulable to the sales team as it is quick and e

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the fact all the info pertaining to the account is in one spot and with click of the mouse you can download/export all the info needed for a client meeting. The mobile app is extremely helpful while traveling. Also, the ability to walk through purchasing opportunities with accounts to better focus on optimizing multiple vendors.

Likes Least

I would like to see the ability to access both prospects and current accounts in the same search. This maybe available but we do not currently use it. Also speed has been an issue but did seem to get resolved...

Recommendations

You owe it to yourself and your sales team to test drive this product.... You will not be sorry.

 
 

from Sedona Marketing
Specialty: Consulting
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent experience with Mothernode

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Although there is much to like, what I like best is their customer service and tech support teams.

Likes Least

hat we aren't a big enough company yet to take advantage of all that Mothernode has to offer.

Recommendations

Mothernode has helped us create systems that we didn't even realize we hadn't put in place.

 
 

from DUPLICATA PRODUCTIONS
Specialty: Distribution
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Very good CRM - Highly Recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Mothernode has been a simple CRM to implement and use. We came from Salesforce, which was both costly and complicated and because of that, nobody used it. I think Mothernode has done a good job of balancing features and simplicity. There aren't many different screens that can get lost on. It's easy to navigate. So it's been easy for all of us to get going pretty quick.

We rely a lot on the collaborative features and has helped us stay organized. As a small company, it's been critical for us to have access to timesaving features like automated events, email marketing, sales automation, etc. Before Mothernode our manual processes took way too much time and we were never going to grow our business as fast as we could with Mothernode.

Likes Least

Would be nice if it had e-commerce built-in. This way I could keep everything under one roof. Also would be good to integrate with MYOB.

Recommendations

Have a good understanding of your workflow. Get a demo. They have multiple editions to choose from. I would suggest beginning with what you need and grow into the other editions when you are ready. It was easier for us to start with the Sales Team Edition and then upgrade to the Marketing Edition once we had everything setup. We did this about 3 months later.

 
 

from Harbinger
Specialty: Construction
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Mothernode - The one solution for all your CRM Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Using Mothernode is like combining only the best features from the other big software companies into one program and not incorporating the clunky features that do not work. They seamlessly integrate a robust CRM in with their project management, purchasing and production planning module to create a system that can handle orders from prospect to invoice. Mothernode also give the user the ability to quickly track real-time data and generate custom and useful reports that are paramount to running any business.

Although the system can do everything Mothernode also built the modules to stand alone to be used the way that bests suites your business. The CRM itself is a very powerful tool that will keep any sales team on track and organized to close more projects.

The Mothernode CRM does a superior job of managing contacts and tracking prospects to opportunities to clients. This reduces the need to input the same data multiple times when the projects progress through the system saving time and errors. In my business we are often required to order materials from multiple vendors for one product. The ability to "build" the product from multiple components and issue individual purchase orders to multiple vendors without entering data a second or third time is a huge time saver for us.

Overall, our employees are more productive with less errors and generally happy to be using a system that fits their needs so well. To often the value of software is measured in dollars and cents and the employees ease of use is not taken into consideration.

Likes Least

We would love to see a client facing portal added that could serve as an on-line store or on-line ordering system. The ability to import clients orders directly into Mothernode would further streamline our internal systems as well as the client experience.

Recommendations

Request the demo and use the software for yourself. It is very intuitive. Start with the CRM and add the other modules as your business grows or the need arises. The implementation support, training materials and after the sales support is second to none. They are always there for us no mater what issue pops up.

 
 

from eComp Consultants
Specialty: Legal
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Mothernode is such a pleasure to work with

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

What I like best is how easy it is to work with the Product and Staff at Mothernode. Mothernode allows us to place all our leads and opportunities with the unique documents and information (Patents, Docket Reports, Case Numbers, Attorney contact information) for our Expert Witness business, and manage and track our customer relationships. Benefits are one go to place to understand the status on that lead or opportunity.

Likes Least

Would love the back button to work like standard. It works sometimes, but not all the time.

Recommendations

Mothernode will always help improve your requirements to meet your unique business needs. Listen to them!



 
 

from RIMS
Specialty: Insurance
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Effective Solution for our Business Needs

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ease and convenience of the product. Very easy to use.

Likes Least

The meeting synchronization, I would prefer to set up a meeting/schedule a call and it sync automatically.

Recommendations

Department silos are being broken down and a major contribution is the CRM system that we all use.

 
 

from Kitchen Central
Specialty: Construction
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Mothernode helps us manage our business

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I like the responsiveness of the Mothernode personnel. They seem to understand our growing business since they are one as well. Also, they seem to be pushing the envelope on innovating and adding features. They are also patient with us as we change our processes and making changes to our program accordingly.

Our primary initiative when signing on with Mothernode was to get some web enabled CRM help. Securely managing our customer information, automating our quoting process, helping us all be on the same page with customers with info entered in real time. They have not only done that for us but given us more ERP capabilities as well that helps us manage our work flow. There is still more work on our part to take more advantage processes that could be automated by MN.

Likes Least

The main thing I dislike is not being large enough to have a full time person on our team that can be more focused on helping us use this tool to its full potential. We are getting there but there's so much it can still do for us.

Recommendations

Just be very candid with what you want the program to do and and try to manually process engineer your business as much as possible before implementation. Also, be committed to having everyone in your organization use the program consistently. It will take time to get comfortable and you will likely be making tweaks as you go along and get input from your team. That just makes the program that much more powerful.

 
 

from ASI
Specialty: Construction
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Managing a project almost completely from my desk

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The ability to email quotes, orders and purchase orders from with in the system. This feature allows me to be able to track when one of those items was emailed out from my desk. You are also able to view when the email was downloaded and request a digital signature on quotes. I'm able to take a majority of the previously printed files and manage them with in this software. We are able to reduce the amount of paper used and don't have to dig through files to find the information since its all managed within the order.

Likes Least

The lack of ability to make changes once an order is processed and partially invoiced. It would be nice to be able to update any changes that are late in the process.

Recommendations

I know change is difficult but I think you will find this system to be user friendly and is constantly being improved.

 
 

from ASI
Specialty: Construction
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Mothernode helps us accomplish more with fewer people.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

That the program is very stable and simple to use. It provides better reporting. Better communications between various departments. Simple and clean. Getting more done with less people.

Likes Least

Our inability to fully utilize the program. Needs more expansive job scheduling for production.

Recommendations

Get all people on board early in the process. Spend time each week training. Utilize the reporting feature. Have reports emailed to you or your staff weekly/monthly.

 
 

from ASI
Specialty: Construction
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

I depend on Mothernode everyday!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

The solutions are custom to our industry. They make modifications to our software that makes the function unique to our company.Business for me everyday includes customer service, estimating, time management, communication, history management.. All information at finger tips for all departments of the company. There is one entry and everyone can know what is going on. There is also history of all clients, that can be managed, referenced. Creative communication with notifications, time released reporting. Client communication management, all in one place.

Likes Least

The timetable for modification. Limitations for some requests.



Recommendations

This product will help your business, it is comprehensive, multi levels, drills down and is current with today's technology, I find cutting edge.

 
 
 
Write a Review