Salesforce Sales Cloud

RATING:

4.4

(18312)

About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without...

Salesforce Sales Cloud Pricing

Basic sales and marketing for up to 5 users $25 /user/month* (billed annually) Complete CRM for any size team $75 /user/month* (billed annually) Deeply customizable CRM for your business $150 /user/month* (billed annually) Unlimited CRM power and support $300 /user/month* (billed annually)

Starting price: 

$25.00 per month

Free trial: 

Available

Free version: 

Not Available

Salesforce dashboard
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Salesforce Sales Cloud Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Most Helpful Reviews for Salesforce Sales Cloud

1 - 5 of 17,389 Reviews

Angel

51 - 200 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

Is effective and enhances everyday work life!

User Profile

Afthaab

Verified reviewer

Telecommunications, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Salesforce is a Critical tool in retail

My personal overall experience seems to be more positive then negative, it is a very crucial tool to have and use in a sales environment.

PROS

The best thing i realised during my time using salesforce, i feel the best thing about is the ease of access to, as well as the convenience of hasving an automatic lead generation, contact management, and CRM all in one, plus more

CONS

I find the that salesforce tends to be relatively unstable, and seems to have connection issues often, which can affect productivity.

Rexie

Transportation/Trucking/Railroad, 2-10 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2024

Fantastic system with a lot of functionality

PROS

It offers the basics for CRM and sales management in an affordable package but also has extensive additional functionality for specific business fields so offers a bit more than basic CRM software systems. I liked how easy it was to use and how much data is available easily for analysis.

CONS

The pricing bundles / structure is not too friendly on smaller businesses.

Carl

Security and Investigations, 11-50 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed April 2024

Good first experience

PROS

My first experience with online CRM. Seemed to work decently for most purposes

CONS

Salesforce specialties seem to be diversifying so attention to detail drops off

Grant

Information Technology and Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2024

CRM leader for a reason.

PROS

Best of breed and has everything you could need both as a CRM and a platform that can scale with you.

CONS

It's the most expensive. The UI can come across as overwhelming in the early days and for the non IT savvy.

Reasons for switching to Salesforce Sales Cloud

Needed a platform that could integrate with multiple areas of the business vs just a sales management tool.