Curve Dental Software


 

Curve Dental is a robust, web-based practice management solution designed for small to mid-sized private dental practices. With Curve Dental, you can manage every facet of the business, from dental charting and clinical notes to patient education, treatment planning, imaging, billing, scheduling, reporting, and much more. 

This comprehensive dental office practice management solution is completely accessible from the web, so you can access patient data and other critical information at anytime, from anywhere with an Internet connection. This information is fully secure, and Curve Dental manages all backup and security, so practices don't have to worry about upgrades or server maintenance. This also makes Curve Dental an affordable option for small and growing practices looking to avoid a large upfront investment. 

The software's clean, simple interface is easy to navigate, with no confusing toolbars or complicated menus. For the doctor, the charting is flexible and intuitive, and the integrated Digital Imaging tool is both quick and accurate. You can quickly view key business metrics and access the built in patient education module to provide additional materials to your patients during their visit. 

Office managers like the software because it streamlines the practice workflow, eliminating potential technology hiccups while also providing an online library of training materials to bring new staff quickly up to speed. Curve Dental is also fully HIPAA compliant. Hygienists and Dental Assistants will like the user-friendly perio charting and dental charting, simple recall, and cutting-edge patient reminders. 

We recommend Curve Dental to any growing dental practice seeking a complete solution to manage their business.

 

Curve Dental - Charts
 
  • Curve Dental - Charts
    Charts
  • Curve Dental - Images
    Images
  • Curve Dental - Charts
    Charts
  • Curve Dental - Calendar
    Calendar
Supported Operating System(s):
Mac OS, Web browser (OS agnostic)

24 Reviews of Curve Dental

Showing 1-20 of 24

 

from MAK Dental Group
Specialty: General dentistry
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Lots of pros Lots of cons

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Likes Best

Ability to link a multi office practice. Ability to access the system at home (when it doesnt freeze)

Likes Least

Poor customer service (tech support). The reps immediately "blame" the road blocks on internet speed, computers etc...no one (at curve) seems interested in resolving the matter

Recommendations

Be sure to have a computer tech company to help at all times. You will need them when you call Curve Support. The reps at Curve seem to be reading from a manual and will blame it on every possible issue other than curve

 

from Kildonan Place Dental Centre
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

So far so good!

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Likes Best

Web based application, that I can access from home or my phone. Not dependent on server upgrades to my intranet, no more software updates.

Likes Least

Web glitches, the software tends to shut itself down or closes the browser unexpectedly.

Recommendations

You really need to spend time updating all your email address and ways to contact your patients. During the migration process, sometimes all the information is not adequately transferred and there is some data loss during the transfer. Keep this in mind as it can stymie your efforts during the transition.

  Response: Andy, Curve Dental

Date: September 2016

September 2016

 

Thanks, Dr. Grant, for your review! The "glitches" you're experiencing are not normal. We'll reach out to your team to see what's going on. Thank you for choosing Curve Dental to help you manage the killer practice.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Online access with Curve!

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N/A

Likes Best

You can have everything from scheduling and periodontal charting to radiographs and billing information all within the same software is really great!

Likes Least

I wish there was a way for Dexus to link directly into Curve when taking x-Rays instead of having to export them to the desktop and then upload into Curve.

Recommendations

Make sure you are trained very well on the software before rating it. Otherwise you might not have adequate information to operate the software correctly.

 

from Good Neighbor Dental
Specialty: Periodontics
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

easy to use, easy to access, obsolete when internet is down

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Likes Best

easy to access from mobile devices, different locations/computers. customizable but not as many features as softdent/dentrix/eaglesoft.

Likes Least

When the internet goes down you are unable to do most anything at the office. If X-rays are saved on another software/server, like dexis, you can view them on there. Otherwise, you need to reschedule a lot of patients/procedures. No ability to make routing slips. Privacy settings makes the schedule just about useless. Note "headings" are difficult to format.

Recommendations

Great for satellite offices that you want to "keep an eye on" from another location. Not the best for a large, multi doctor, group practice. Easy to learn but not all the features you may want/need to keep organized.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

So easy to use!

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Likes Best

I love that this product is so easy to navigate. The sidekick makes it extremely easy and time saving to look for all the information needed when I'm with a patient, treatment planning, scheduling, and checking him/her out.

Likes Least

I do not particularly like the periodontal charting function. The furcation measurement function is not accurate. Typically measured 0-4 where are curve has it 0-3, so when charting furcaritions it can be confusing.

Recommendations

Watch the 'training' videos and contact customer support. Both of these tools have been extremely helpful in learning how to use this software for myself.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Gooe, but still a few kinks

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Likes Best

I like that it is very user friendly and if you have questions they answered fairly quickly.

Likes Least

The conversion process. There is a lot of baxk-tracking and per patient/insurance plan changes that need to be made.

Recommendations

Make sure your staff is computer literate. It makes I very hard to teach this to people that can't navigate the modules.

 

from Good Neighbor Dental Oyster Point
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Curve Experience

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Likes Best

That I can access the schedule on my phone at any time. It is very convenient

Likes Least

The accounts are a little confusing for me. It takes a little while to get use to. If you make a mistake on an account, you cant just delete it from in the invoice and the patient sees the notes and mistakes on there copy of the receipt.

Recommendations

There are a lot of helpful online videos! If you end up buying the product and you want to wait on training, the videos can walk you through everything you need to begin Curve. I used the videos for a few weeks before we had training and was able to do a lot. The Curve employee are great at helping when you call for a question as well. They are great!

 

from Good Neighbor Dental-Great Neck office
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Very user friendly, but could use more features.

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Likes Best

This product is very user friendly. The vendor has been beyond helpful.

Likes Least

It would be nice to have a few more features. The worst part is that images and scanned documents could not be converted from our old software.

Recommendations

If you are converting from another software, be very aware of what they can convert and what they cannot. Some of the things that cannot convert make life harder.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

I am new to Curve, but so far I like it.

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Likes Best

What I like most about Curve is how organized patient information is.

Likes Least

What I like least about Curve is the imaging feature.

Recommendations

I recommend for others considering Curve to watch the informational videos.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Excellent experience!

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Likes Best

I love how easy it is to navigate this software, very user friendly.

Likes Least

I don't like that the furcation charting in the perio chart is not correct. Normally a furcation is charted 1-4, in curve the options are 0-3 which is not an accurate measurement.

Recommendations

Watch the training videos! They are extremely helpful when you are first starting out with the software or even if you've been using the software and just need a refresher on something.

 

from Good Neighbor Dental at Edinburgh
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Mostly user friendly, great customer support

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Likes Best

Easy cloud based access from mobile devices, great customer support online with quick responses to questions.

Likes Least

Curve has a lot of features, but not all the bells and whistles that some of the other big names have, especially in the billing and accounting side. It is not very easy to treatment plan and dates are often tricky to find.

Recommendations

Use the community online and ask plenty of questions. Spread out your training sessions and really play with it in the meantime so you can use the training sessions to the fullest.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Happy to be using Curve

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Likes Best

We have five offices, and all five had different software initially. It is great to have the same software in all offices, and I love that I can access all databases from any computer, especially at home. In my job as Operations Administrator, I constantly deploy staff to different offices. I also think the vendor has done a terrific job handling the conversion and explaining the process clearly. Great communication.

Likes Least

Nothing specific...yet! I imagine there will be a few things that are "easier" in other software programs, but, overall, I think this is the best choice for our corporation.

Recommendations

Practice, practice, practice. And ask a lot of questions; the vendor is great about responding to questions and concerns.

 

from Good Neighbor Dental
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Exceptional Customer Service from A Dental Software Company

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Likes Best

Customer Service
Ability to customize
Intuitive
Ability to access information from anywhere (cloud based)
We have 5 different offices (each on it's own database). We like that we can streamline each individual database to mirror one another, thus allowing us to move staff members from location to location without having to learn the ins and outs of 5 different databases.

Likes Least

Because of it's ability to be customized in so many different ways, it can be frustrating to make a decision. Also the system has many hidden abilities which is sometimes time consuming to navigate.

I have had some complaints from our clinical staff about xray quality within the bridges created for xray software to integrate with Curve.

Recommendations

Discuss with customer service what you like and do not like about your current system and allow them to help you understand how those circumstances are handled in Curve. They are great!

 

from The Montana Center for Laser Dentistry
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Overall, very good, and tech support has been excellent.

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Likes Best

I like having all my data in the cloud...and the people at Curve really DO want to help.

Likes Least

When, and it's very infrequent, the net goes down.

Recommendations

Cloud computing is the safest way to store your most important data...everyone should consider this.

 

from Good Neighbor Dental Edinburgh
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Customer Service is only seconds away!!

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Likes Best

The best attribute that Curve has is their customer service/ticket option. I like that no matter what, Customer Service is just a "new ticket away"! I have always had my questions answered and issues resolved in less than 5 minutes. I even had a customer service representative call ME, he wanted to make sure he answered my questions clearly and that he understood what I was asking. We had a dialogue that went back and forth a few times and I felt my issue had been sufficiently resolved. However he called me just to verify that I was content with the answers. Who does that anymore??

Likes Least

I would really like to have more accessibility to Curve via my mobile phone.

Recommendations

I recomend that if you are evaluating such software, consider that no matter the level of anyone working in your office, they can easily pick up Curve or get the help they need right away.

 

from Colorado Family Dentistry
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Ahead of the Curve and likely to stay there.

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Likes Best

Scalability and ease of setup and integration. I also love the portability and anywhere accessibility. I typically work on treatment plans on my way to the office while my wife is driving using my wireless phone as a hot-spot.

Likes Least

The native billing statements are a bit clunky but we have circumvented this issue by using a 3rd party billing provider to print and mail our statements which appear in a more legible fashion.

Recommendations

If you're looking for something which is plug and play with minimal capital expenditure Curve is the way to go.

 

from Sonrisas and Smiles Dental Care
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Pretty cool

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Likes Best

Curve is one of the first dental practice software systems to be totally on the cloud! The other big names in dental practice software are just starting to develop cloud systems, but Curve is totally on the cloud. We can access the whole system from any computer with a secure internet connection. The company is also fun and quirky, and that is reflected in their marketing and communications. It makes you feel like you are part of a fun team! And it's easy to use!

Likes Least

The security settings need serious improvement. Sensitive patient information (like SSNs) should be masked, and admins should be able to control the settings for each user more. There are several items that not all of the staff should have access to or should be read-only (like prescriptions, billing information, the ability to modify invoices and write-off balances, and some functions in the admin section).

Recommendations

The cloud is the way to go. The dental industry is finally catching up to the rest of the software industry and going on the cloud. It doesn't make sense to buy servers and pay for in-house IT support to maintain internal servers!

 

from Conroe Family Dentistry
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Depends on specialty of the office.

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Likes Best

It's so user-friendly and you can adjust settings so easy as well.

Likes Least

I think it's too easy to schedule appointments on top of each other. The billing is not easy to read, because it separates it by transaction, and then the transaction is no longer visable after it's paid. There is no way to select a procedure not to be billed to insurance in a billing transaction. You cannot transfer credits between family members in the same account. The tabs in the charting can be confusing as well. I think all existing, and current treatment plan should be together, not separated. You cannot keep track in the charting what was diagnosed when, because it deletes the date when the treatment is completed. There are too many placed where the fee schedule can be adjusted to allow for mistakes later. If the insurance is modified, the treatment plan has to be deleted and re-entered for the patient to be correct. I don't see a point in tags in the appointment when it doesn't enter the procedures in the appointment title. It seems like a lot of work to schedule an appointment, because you have too many options. The entry of birth dates is harder than it needs to be. Emails cannot be used in more than one person's profile. Cancelled claims should be able to be deleted from the system. It's confusing when auditing past due claims. There is no way to input how much maximum is left on a patient's insurance for treatment plan purposes. Treatment plans don't factor in secondary insurance coverage. Scanned documents should be able to be grouped in files and letters instead of making a separate entry for every page. Charting on the teeth is too sensitive.

Recommendations

I'm still evaluating the platform. I think it's really easy to learn and use, but still needs minor adjustments.

  Response: , Curve Dental

Date: November 2014

November 2014

 

We appreciate Raquel's comments. She brings to light a number of topics we'd like to address.

- Scheduling Appointments. The flexibility of our scheduler does allow you to schedule on top of other appointments. Long-time customers have not found this to be a negative; however, we understand Raquel's concern and are taking steps to modify this functionality--quite soon, actually.
- Invoice Accounting vs {WHAT DTX AND ES USE}. Curve Dental uses invoice accounting, which has many advantages. Because most of the dental profession is using older management systems that display information in other ways, our new customers may find Curve Dental's accounting style a little different. Once proper training is completed our customers see the advantages of invoice accounting as it presents a more logical grouping of billing information. Specific to Raquel's comments, paid transactions are hidden after 30 days to make more efficient use of space, but with two clicks all transactions can be viewed.
- Billing to Insurance. If there's a particular procedure you would rather not bill to insurance, you simply omit that item in the insurance claim.
- Transferring Credits Between Family Members. If all family members share one responsible party, then yes, credit can be shared between family members. However, if the family members have different responsible parties, then one account would have to be refunded and the other credited, which can be done quickly.
- Displaying Existing and Current Treatment. Graphically, existing treatment and the current treatment plan can be viewed at the same time. Line-by-line details can be viewed for either existing procedures or planned procedures by clicking on the corresponding tabs in the chart.
- Diagnosis Date. If you're concerned about the date that a procedure was diagnosed, you can access a quick report to retrieve that information; it is not deleted.
- Fee Schedule Adjustments. Fee schedules can be assigned to a specific patient or when setting up an insurance plan (which determines how the insurance portion is calculated). When creating a treatment plan, you also have the option to select a different fee guide, but the default is the fee guide initially assigned to the patient.
- Modifying Insurance. Currently, you do not have to delete and re-enter a treatment plan if you need to change insurance information.
- Birth Date Format. We have received a few comments on how the birth date is entered (which is yyyy-mm-dd) and plan to allow our customers to adjust the format to one more customary to their area. Obviously a minor concern, but one that will be addressed.
- Unique e-Mail Addresses. For security purposes, Curve Dental does not allow an e-mail address to be used by more than one patient. Curve Dental's patient portal provides patients with access to account information, future appointments, and more. To protect this information, a unique e-mail address is required to access the data. Of course, the responsible party can access information for all members of the family.
- Deleting Cancelled Claims. In the interest of providing one more deterrent to fraud, we strongly believe that cancelled claims should be a permanent record in the patient's account. As a result the display of the patient's account may be a bit more busy, but not confusing.
- Entering Insurance Maximums and Factoring Secondary Insurance. Currently, Curve Dental does allow you to enter coverage used outside of the practice or software, helping our customers gain an accurate insurance estimate. And our software does indeed take into consideration secondary coverage when calculating the insurance portion.
- Scanned Documents. We have discussed ways to improve the organization of scanned documents and will make a change.
- Sensitive Charting. Curve Dental has two charting modes. One lets you drag the mouse over tooth surfaces to select the desired surface. The other mode requires you to enter the surfaces in a more old-fashioned style. Some may find one mode more preferable over the other.

 

from Whole Life Dentistry
Specialty: General dentistry
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Outstanding

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Likes Best

I like the customer service, ease of use and versatility of the software.

Likes Least

There are some limitations that are in development. It's not able to make measurements on x-rays.

Recommendations

Consider the long term costs. You must have compatible sensors.

 

from Conroe family dentistry
Specialty: General dentistry
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Confusion with Curve

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Likes Best

I like the idea of it being cloud-based.

Likes Least

The conversion was horrible. The insurance information is wrong and has created a huge mess.

Recommendations

Try to find an office that uses the program and actually see it live.

 
 
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