The MOGO Cloud Dental Software Software


 

MOGO Cloud delivers comprehensive, all-in-one software for today’s general dentists and specialists, including orthodontists, oral surgeons, periodontists, endodontists, and pediatric dentists. MOGO is secured with Microsoft Cloud for HIPAA-compliant protection and security.

MOGO software is all-inclusive, providing billing, patient scheduling, and digital imaging applications to serve practices of all sizes. Among the functionalities offered by The MOGO Cloud are line-item billing, employee tracking, clinical documentation, electronic signature capture, an office messaging system, online patient registration/medical history forms and diagnostic reports.

The system’s electronic appointment reminder capabilities, called eReminders, automatically sends recall cards, appointment confirmations, birthday cards and more to patients’ email addresses and/or cell phones. MOGO also keeps track of which patients respond to these outreach methods.

MOGO provides tech and training support as well as customized training workshops and webinars for specific needs. Training videos are also available on MOGO’s website and within the software.

 

The MOGO Cloud Dental Software - Clinicians report
 
  • The MOGO Cloud Dental Software - Clinicians report
    Clinicians report
  • The MOGO Cloud Dental Software - eReminder text
    eReminder text
  • The MOGO Cloud Dental Software - Xray suite
    Xray suite
  • The MOGO Cloud Dental Software - Restorative chart
    Restorative chart
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10

32 Reviews of The MOGO Cloud Dental Software

 

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Software Advice Reviews (5)
More Reviews (27)

Showing 1-5 of 5

Denise from Hedgespeth Family & Cosmetic dentistry
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Office Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Our office would recommend the Cloud Seamless. We recently had a huge computer crash and Matthew Koester with MOGO was a great help as well as we find MOGO user friendly. MOGO was great in all the help with the conversion.

Pros

Very User friendly and great company support when needed

Cons

 
 

John from Dr. John F. Kozal DDS
Specialty: General dentistry
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

I'm not very tech savy myself, so letting MOGO handle my server amd data is the most cost effective solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The MOGO Cloud has reduced my overhead costs significantly by removing my server, I no longer have to pay for server maintenance or pay to have my server replaced. My staff and I can access MOGO from anywhere which makes it incredibly convenient to schedule patients over the weekend and when the office is closed. The technological innovation that MOGO has designed to run cloud based is impressive; moving to the cloud did not result in losing features in the program. Lastly the technical support team at MOGO has been incredibly helpful in answering all of our questions in a timely manner, with the upmost professionalism.

Advice to Others

Contact MOGO for a live demo, you won't even disappointed!

 
 

Lily from Cy-Fair Dental Care
Specialty: General dentistry

August 2016

August 2016

Needs better support and features

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

We have been using it for 15 years. The product is relatively easy to learn if you've used other major dental practice management programs.

Likes Least

We have used MOGO for 15 years. We originally used it because the doctor had used it in another practice where he worked for 3 years prior and was comfortable with the software. However, the company does not stay up to date in developing new features for the product. The treatment plan presentation format is not as customer friendly as other programs. Additionally, the upgrade process can be a nightmare when you are required frequently to upgrade the software. We like to purchase upgrades when there are useful new features being added. We do pay for annual tech support even if we are not upgrading to a new version. However, even if there are no useful new features being added, we are required to pay for an upgrade because whenever we report problems to the tech support team, their answer is "We can't help you because you are on the older version." Hence, be prepared to pay two fees all the time, the tech support and the software upgrade. They also only provide support from 9 am - 5:30 pm. They have very few tech support providers and so half the time you will have to leave a message on an answering machine and hope they call you back soon. Also, when they need to escalate the issue to "programmers" the programmer comes in around 11 am and still leaves at 5:30 pm.

Recommendations

Stick to a bigger company that has more tech support personnel and more programmers.

 
 

David from Peridontal Care
Specialty: Periodontics

January 2016

January 2016

As a 20 year user of MOGO software my advice is , "look no further"

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways.

The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO.

The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler.

Likes Least

N/A. I don't have any negative comments at this time.

Recommendations

I would encourage anyone shopping for dental management software to compare all the major brands. But when you consider initial and on-going costs, ease of use, customer support, innovation, safety of data, and the ability to deal with the most experienced programmers and staff around, I think you will also find MOGO to be a great choice.

Don't take my word for it. Call MOGO and ask if you can try out the entire program on a trial basis. I doubt if you will want to return it!

 
 

Stephen from Akzeizer Dental
Specialty: General dentistry

December 2015

December 2015

Advanced and easy to use dental software that is dependable.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I have lectured on technology and the use of computers in a dental office, at many local and national dental meetings. In my personal office, MOGO Dental Software has helped me seamlessly run my dental practice for the last 30 years. We have changed from DOS to Windows and now Windows to the Cloud. I have recently upgraded to the Mogo Cloud and found this to be a great money saver in regards to my hardware and IT services. The cloud which is controlled by Microsoft is HIPAA compliant and affords the most protection to our office data. It is secure against viruses, hackers and data corruption. It is comforting to know that we are no longer dependent on sometimes undependable local backup.

Likes Least

Nothing, the company is always client centric and understands the needs of users, both clinicians and staff.

Recommendations

I investigated the market for cloud software and I found that Mogo still has the most advanced and complete program. Since all modules (for example patient email, appointment notification and x-ray capture) are included with the basic program, there is no need for expensive add-ons. With the MOGO Cloud, it was one low monthly price without any additional cost and every advanced feature is included. I encourage other clinicians to take MOGO for a test drive, it will be worth your time. -

 
 
 
Showing 1-20 of 27

Angie from Douglas Wallen, D.D.S.
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We have used MOGO for over 15 years and has been a great experience.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Customer support. I have worked with this company for years and every time we upgrade to the newest version, the customer support has been friendly and helpful. I am not a computer wizard so their helpfulness is huge for me.

Cons

Cost for the upgrades. Our office is small and a lot of the times we do not use all the extra features the upgrades have to offer but have to upgrade to get the support.

Source: Capterra
 

rennie from dental office
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

rrrdmd dental office

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our rep has continuously been extemley helpful at every call..he also returns every call very quickly..he has made using this service absolutely wonderful . Matt has been a god send for our office. I cant say enough good things reguarding the help he has extended to us.

Pros

using there support

Cons

nothing so far

Advice to Others

no

Source: Capterra
 

Laurie from ElderDental Hygiene

April 2017

April 2017

Leaders in the field of dental practice management software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I just can't say enough great things about this company, their product and their continued reach for excellence. Having used other programs clinically, I often wonder why offices continue to put up with bad products and challenging support when MOGO Dental Software is available.

Source: Capterra
 

Jeri from Anderson Dental

December 2016

December 2016

Great software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The MOGO Software is very inclusive. They have thought of everything and their clinical documentation system is very user adaptable. Their customer support is very good although I will say they do always call you back.

Source: Capterra
 

Lisa from Loren R. Hartley, DMD, PC
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Great Technical support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Mogo for the 20 years my dentist has been in practice. When we updated our software this time, there were several questions that we needed to have transfer from one version to the other. Lindsay was so helpful. I have worked with her many times and she was diligent in her efforts to help me find the solution to my issues. I appreciate the fact that Mogo returns your phone call pretty rapidly and stays with you until the issue is fixed. I really appreciate the technical service department. Thank you for your help!

Pros

It is pretty easy to pick up and learn.

Cons

There are some things that are not very intuitive about it. Some things when an update is done don't seem to automatically transfer with the update.

Source: Capterra
 

Larry from Larry Rosenthal DDS
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

Wow- Incredible customer Support!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I been a customer for 20 years and very rarely had any problems with Mogo. It has been a reliable partner in my dental practice! But after an employee carelessly opened a malicious attachment in an email I found the real value of this software. It's state of the art encryption protected all my data! Matt and the entire customer support team confidently lead me through this horrifying experience. This experience convinced me to switch to Mogo's Cloud Based Program. WOW the transition was seamless ,and was back in business in 1 day. Thank you MOGO!

Pros

Mogo offer you a real complete system! For a very fair monthly fee you get the complete program. Over the years I have research many other programs , but I always stayed with Mogo. Now that I am on the Mogo Cloud I no longer need to service and buy servers. This will be a great savings in my practice . I was quite surprised how well the program works on the cloud, my staff and myself all agree it is even faster then when we used a local server.The program integrates well with my other technologies, digital radiography and 3-D intraoral scanning.

Cons

In general I have no real complaints with this software. I have researched and tested many other programs,there are things I liked better on some other programs. However as a total package for the money I have found no greater complete package.

Source: Capterra
 

Ken from Hesperia Dental Center
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Dr Kenneth Brust

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stress free thanks to lindsey, she made everything easy and gave me the confidence to update in the future

Source: Capterra
 

Shawnte from Dentistry Today

May 2016

May 2016

Simply and easy to navigate

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We selected not to continue with support for many years. Due to several improvements with the program we decided to renew our contract... WOW!! so, happy we did!! Matt was great walking us though the update and program as well as many of the customer support team. Thank you for being there at the right time!! We are now very satisfied with the software performance.

Source: Capterra
 

Martin from Upland Smile Center

May 2016

May 2016

If there were 6 stars for customer service, i would gladly give it!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

i had a not so great experience with my upgrade. somehow my old data got corrupted and the new upgrade was not really working. After my initial call with Mogo technical support, they really got things going, and eventually got my program running and all the problems fixed! I really appreciate the way they handled this, they were there for me the whole time. I would get updates a lot either via phone call or email, and they kept me pretty much in the loop of how things were progressing. Very professional! I would like to personally thank Augusta, Termaine, Lindsey and Matt for going above and beyond and making things happen! You guys give awesome customer service!!!!! This really proves that i made the right choice when i chose your Dental Software back in the year 2000! Now my software is running stable and great! my staff is happy, the Doctor is happy, and i am very happy! Thanks again! you guys are the best!

Source: Capterra
 

R BENJAMIN from CU DENTISTS, LTD

March 2016

March 2016

When Mogo went Cloud, they did it right

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

The amount of features and services found within the Mogo software can compete with or exceed any major dental software program. Mogo is unique in that their company does not nickel and dime for each added software feature such as text and email appointment confirmation or monthly Xray fees. Our office has been with Mogo for close to 30 years. Their have been some frustrating times for our office as Mogo was adding new features through the years. However, when Mogo went cloud, we have seen almost all features of the software work better. We have two offices that can conveniently link to the same cloud database and we can rest assured that should we have a computer virus or other catastrophe, all our data is securely saved offsite. We can also log into our Mogo program from anywhere, and I am excited to learn of the ability to add a Mogo app to my phone in the near future. I am very pleased that Mogo is always looking to improve. I practice the same way, and only want to work with a company that will move forward with technology to position it's clients to be at the forefront of modern dentistry.

Source: Capterra
 

Laurie from ElderDental Hygiene

March 2016

March 2016

Hands down THE best dental software bar none!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been a user of this great program for 20 years. Throughout my career in hygiene and in sales, I have had the opportunity to either work with or observe the competition....MOGO is by far the best dental software program available.

As a hygienist, recall is an area of special interest and importance for me. MOGO is the only program that has a recall tracking program with easy note-making options that are usable and viewable by the whole staff....that's the way it should be! It is also the only recall system in which you can NOT lose a patient! How handy is that function alone!

Tech support is great and always open to suggestions for improvement. Thanks to Ming and the whole gang for the best option in software for the dental office.

Source: Capterra
 

Phil from Philip J Girgis DMD PC

March 2016

March 2016

Great practice management software

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Our office has been using MOGO for over 20 years. We have found the software to be intuitive and very user friendly. As a smaller company, the MOGO staff is always responsive to our recommendations and is willing to incorporate user suggestions in future updates. The staff was very accommodating to our schedule during a recent staff training session. Thank you to Ming and the whole MOGO team.

Source: Capterra
 

Vivian from Dr. Spiro Karras

March 2016

March 2016

Mogo Dose Spot

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Using Dose Spot has simplified the submittal of prescriptions. Thank goodness Matt (representative from Mogo) has been available to help too. I am not technically gifted and he has had the patience of a saint-very professional and polite!

Source: Capterra
 

Greg from Gregory S Tehle DDS Ltd

February 2016

February 2016

Fantastic effort on the part of customer service and programming

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been a MOGO user for over 20 years. I have been extremely satisfied with the software but recently I had an opportunity to really see how helpful technical support could be. I had a special request from my accountant for a spreadsheet that normally couldn't be run on the current software due to it's size and complexity. I spoke with Julie in customer service and she explained the situation but offered to speak with one of the programmers to see if my spreadsheet could be created. As it turned out, it could and the spreadsheet was created by MOGO remotely accessing my server, all in a very timely fashion. Had it not been for Julie in customer support, none of this would have happened.

Source: Capterra
 

Mohamad from Mohamad3262

February 2016

February 2016

Nothing

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

i want to use this software but i cant know how can i send money

Source: Capterra
 

Wendy from Steven W. Smith, DDS, LTD

February 2016

February 2016

Changing to the "cloud" was an easy transition for us.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have been using MOGO since approximately 1994 starting with DOS, then moving to Windows and now to the Cloud. We are very happy with the transition and working on the cloud. The best part is no daily backup. The only problem we experienced was with a week of very slow loading of data and appointment book. This was due to a Microsoft server issue and MOGO tech support kept us apprised of the situation. Any questions or issues that we have with the software are addressed very efficiently from tech support. We are very happy with MOGO.

Source: Capterra
 

Viridiana from Alldentdental Center

January 2016

January 2016

phenomenal experience

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

By far, the best customer support ever! Knowledgeable in all aspects of the program with charm and charisma to boot . The tech was very patient and pleasant. Shout out to Matt at a job well done :).

Source: Capterra
 

Danielle from Northport Harbor Orthodontics

January 2016

January 2016

MOGO Office Management Software for Orthodontic Office

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

When my husband and I first opened our orthodontic office, we were burdened with so many expenses (including student loans), that the price of MOGO fit into our budget perfectly. We have been using MOGO since then. MOGO's office management software includes so many features that are "extra" charges with other software companies, such as scheduling, e-reminders and e-confirmations. The program is flexible enough that we are able to customize it for our use as an orthodontic office. The technical support is excellent and the support team works through any problems we encounter, and these are just usually operator error. When we opened our second location, we purchased MOGO for that location as well. Our experience with MOGO for the past 14 years has been easy and excellent!

Source: Capterra
 

Evelina from Gregory O. Page, DMD

January 2016

January 2016

Great customer service with prompt response on technical support issues.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have found the technical support personnel at MOGO to be very prompt in their response time. They were patient with me and their knowledge of navigating the software allowed for minimal lost time in problem solving. They were always courteous and took a genuine interest in making our office as efficient as possible.

Source: Capterra
 

Gregory from Gregory O. Page, DMD

January 2016

January 2016

A very affordable and adaptable dental office management software system.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have been under full support with this company for twenty three years. During that time the company has made constant upgrades that have enhanced their software so as to be competitive and in many instances better than those programs considered leaders in the dental office management software market. Their software is user friendly and easy to integrate with most third party vendor software programs. Their introduction of "MOGO Cloud" allows more remote monitoring and will continue to improve its access for users. Their reviews are always good and their costs for software and support are reasonable as well.

Source: Capterra
 
 
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