The MOGO Cloud Software


 

MOGO Cloud delivers comprehensive, all-in-one software for today’s general dentists and specialists, including orthodontists, oral surgeons, periodontists, endodontists, and pediatric dentists. MOGO is secured with Microsoft Cloud for HIPAA-compliant protection and security.

MOGO software is all-inclusive, providing billing, patient scheduling, digital imaging applications to serve practices of all sizes. Among the functionalities offered by The MOGO Cloud are line-item billing, employee tracking, clinical documentation, electronic signature capture, an office messaging system, online patient registration/medical history forms and diagnostic reports.

The system’s electronic appointment reminder capabilities, called eReminders, automatically sends recall cards, appointment confirmations, birthday cards and more to patients’ email addresses and/or cell phones. MOGO also keeps track of which patients respond to these outreach methods.

MOGO provides tech and training support as well as customized training workshops and webinars for specific needs. Training videos are also available on MOGO’s website and within the software.

 

The MOGO Cloud - Appointment reminder
 
  • The MOGO Cloud - Appointment reminder
    Appointment reminder
  • The MOGO Cloud - Patient lookup
    Patient lookup
  • The MOGO Cloud - Treatment planning
    Treatment planning
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Web browser (OS agnostic), Windows 8

3 Reviews of The MOGO Cloud

Showing 1-3 of 3

 

from Cy-Fair Dental Care
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Needs better support and features

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

We have been using it for 15 years. The product is relatively easy to learn if you've used other major dental practice management programs.

Likes Least

We have used MOGO for 15 years. We originally used it because the doctor had used it in another practice where he worked for 3 years prior and was comfortable with the software. However, the company does not stay up to date in developing new features for the product. The treatment plan presentation format is not as customer friendly as other programs. Additionally, the upgrade process can be a nightmare when you are required frequently to upgrade the software. We like to purchase upgrades when there are useful new features being added. We do pay for annual tech support even if we are not upgrading to a new version. However, even if there are no useful new features being added, we are required to pay for an upgrade because whenever we report problems to the tech support team, their answer is "We can't help you because you are on the older version." Hence, be prepared to pay two fees all the time, the tech support and the software upgrade. They also only provide support from 9 am - 5:30 pm. They have very few tech support providers and so half the time you will have to leave a message on an answering machine and hope they call you back soon. Also, when they need to escalate the issue to "programmers" the programmer comes in around 11 am and still leaves at 5:30 pm.

Recommendations

Stick to a bigger company that has more tech support personnel and more programmers.

 

from Peridontal Care
Specialty: Periodontics
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

As a 20 year user of MOGO software my advice is , "look no further"

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Through my other professional associations, I have become familiar with many of the major dental practice management software programs over the years. What I have discovered is that MOGO continues to stand out from its competitors in many ways.

The start with, the sales and technical support departments are knowledgeable, courteous, and most of their key people have been there for years. There is little turnover at MOGO and that equates to consistency and predictability. It does not take multiple layers of help to get answers at MOGO.

The MOGO program is very intuitive and easy to learn. Beginners can become competent in a very short period of time. Built-in training and tutorials cover all aspects of the product. Like most software programs, most users utilize only a small part of the total package. However, MOGO packs more capabilities into its software than you could ever use. Unlike a lot of its peers, every module that MOGO offers is a part of the package that you purchase. There are no expensive add-ons or related expenses. Your data is backed up on the fly and held securely in the Cloud. The letter writing and correspondence options are outstanding and the major reason that steered me to MOGO initially. It can produce any report that you can imagine. The program opens into what is called the Look Up List which is essentially a rolodex of all of your patients. It couldn't be any simpler.

Likes Least

N/A. I don't have any negative comments at this time.

Recommendations

I would encourage anyone shopping for dental management software to compare all the major brands. But when you consider initial and on-going costs, ease of use, customer support, innovation, safety of data, and the ability to deal with the most experienced programmers and staff around, I think you will also find MOGO to be a great choice.

Don't take my word for it. Call MOGO and ask if you can try out the entire program on a trial basis. I doubt if you will want to return it!

 

from Akzeizer Dental
Specialty: General dentistry
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Advanced and easy to use dental software that is dependable.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I have lectured on technology and the use of computers in a dental office, at many local and national dental meetings. In my personal office, MOGO Dental Software has helped me seamlessly run my dental practice for the last 30 years. We have changed from DOS to Windows and now Windows to the Cloud. I have recently upgraded to the Mogo Cloud and found this to be a great money saver in regards to my hardware and IT services. The cloud which is controlled by Microsoft is HIPAA compliant and affords the most protection to our office data. It is secure against viruses, hackers and data corruption. It is comforting to know that we are no longer dependent on sometimes undependable local backup.

Likes Least

Nothing, the company is always client centric and understands the needs of users, both clinicians and staff.

Recommendations

I investigated the market for cloud software and I found that Mogo still has the most advanced and complete program. Since all modules (for example patient email, appointment notification and x-ray capture) are included with the basic program, there is no need for expensive add-ons. With the MOGO Cloud, it was one low monthly price without any additional cost and every advanced feature is included. I encourage other clinicians to take MOGO for a test drive, it will be worth your time. -

 
 
Write a Review