ZenMaid Software


 

ZenMaid is a Web-based residential cleaning services scheduling solution designed for maid service owners. At its core, the system offers a platform for users to schedule customer appointments. Its mission is to automate the day-to-day tasks of every maid service owner and operator.

Beyond the core scheduling function, ZenMaid sends work orders to cleaners/maids in the field and sends reminders to customers for upcoming cleanings. Additionally ZenMaid automatically sends follow-ups after appointments to garner feedback and referrals.

At an application level, ZenMaid features contact management, billing/invoicing, scheduling and dispatch and work order management. It’s priced on a three-tiered subscription based on the number of cleaning employees.

ZenMaid also integrates with Quickbooks so that owners/operators can export payroll and other financial data rather than reentering it.

ZenMaid has been around since 2013 and is available in the U.S. and Canada.

 

ZenMaid - Onboarding
 
  • ZenMaid - Onboarding
    Onboarding
  • ZenMaid - Calendar
    Calendar
  • ZenMaid - Devices
    Devices
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

3 Reviews of ZenMaid

Showing 1-3 of 3

 

from Elite Cleaning Services, LLC
Specialty: Cleaning Services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

SIMPLY BRILLIANT!! AMAZING PRODUCTIVITY BOOSTER!

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Customer Support

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Likes Best

We began using ZENMAID 8 months ago. After using 5 different systems previously, we finally found the one and only we need. It is so simple to use, the team loves the features, and as an owner of a very rapidly growing cleaning business, I was so happy to finally find a software program that did EVERYTHING! We used to use 4 different systems costing us time, frustration and most importantly-MONEY. I was extremely reluctant at first, as all the software available out there was missing 1 or more features. Not ZENMAID! I rarely have the time to even write reviews on products or services, but ZENMAID deserves it! Scheduling is easy, tracking expenses, and the best (in my opinion) the route and work order sheets automatically go to the cleaning teams. Of course my Cleaning Tech's were leery at first, but once they saw how much easier it was to not have to constantly come by the office for work assignments, work assignment changes, etc...they were so much happier. It allowed for more time to plan around there own day, offering better life balance for them, and more overall productivity by our entire team. If you own a service business of any sort, I strongly encourage you to try this software. We estimate at least 30% more time out selling services than before, with so much less headache. Lastly, I can't forget to mention Amar and his team of Customer Service. They will respond ASAP with live chat for any questions, and even data import your client book for free! By far the best system out there, and I do know, because I have tried them all. Thanks for an amazing system created specifically for our industry! I wish I could rate the experience 6 stars, in all honesty.

Likes Least

I have tried over 5 different software systems for the past 3 years as we have been growing. NONE of them do what this does for our company. You cannot beat this system if you own a residential or commercial cleaning company-or any service related business for that matter. We are so happy to have found one system that does it all, and so easy to use.

Recommendations

Give this software a shot, even if you have been using other systems. You will soon find out how much easier it is to run your business with ZENMAID!

 
 

from Perfectly Clear, Inc
Specialty: Cleaning Services
Number of employees: 11 to 20 employees Employees number: 11 to 20 employees

Great Program

Ease-of-use

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Likes Best

We have been using the program for about a month now. The reminder text to the customer is a great feature. No more reminder calls means more time booking customers. Any questions we had they were quick to respond and helped us get acquainted with the program. We would definitely recommend this program to not only house cleaning companies but window cleaning, carpet cleaning, any company that does basic service work. It works great.

Likes Least

Other then answering the phone for us, really nothing. They are quick to help with any issues with the program. Any changes that are needed they are quick to respond and helped give us solutions to any issues we have had.

Recommendations

Use the software and interact with the support team and you will find what we have - that Zenmaid.com is one of the best scheduling software available.

 
 

from Home Cleaning Company
Specialty: Cleaning Services
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Excellent, superior to software

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

Web based no soft ware problems, automatic email reminders to the clients

Likes Least

Debit card is the only method of payment for scheduling usage

Recommendations

Software is it has problems or your computer crashes you are stuck, using Web based scheduling you can just use another computer, smart phones tablet etc.

 
 
 
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