Fleetio Software


 

Fleetio's suite of cloud- and mobile-based fleet management solutions helps fleets across multiple industries automate fleet operations, manage asset lifecycles and track drivers. Fleets can track, score and rank drivers, manage maintenance, fuel, vehicle inspections, parts, vendors and more. Data about asset utilization, maintenance costs, fuel efficiency, parts and labor can all be tracked within Fleetio.

Fleetio offers fuel card automation plus integration with multiple telematics solutions for automated odometer updates, DTC handling and fuel location reporting. Developer APIs allow the software to integrate with other applications such as QuickBooks and Xero. Mobile apps are available for iOS and Android devices. 

Customer support is provided via phone, email and a knowledge base. Pricing is per asset per month.

 

Fleetio - Dashboard
 
  • Fleetio - Dashboard
    Dashboard
  • Fleetio - Inventory report
    Inventory report
  • Fleetio - Maintenance summary
    Maintenance summary
  • Fleetio - Service reminder
    Service reminder
  • Fleetio - Fuel tracking
    Fuel tracking
  • Fleetio - Vehicle inspection report
    Vehicle inspection report
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

41 Reviews of Fleetio

Showing 1-20 of 41

 

Start your review of Fleetio

Click to start
http://www.softwareadvice.com/fleet-management/fleetio-review/

Novneen from Sangha Carrier
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

I'm a new client so I am still getting familiar with Fleetio. Right now navigation seems quite easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am new I have only used the fuel side, but I have benefited a lot from using that feature. It saves me a lot of time.

Pros

Like I said previously, I am a new client so I am still getting to know Fleetio. However, I love the fact that we are able to upload spreadsheets, it saves me a lot of time. Tracking mpg per vehicle has been tremendously easy compared to the method we used prior to Fleetio. I haven't used the safety side yet but hopefully once I start using it I will find it to be helpful for our company.

Cons

I do hate that it's not integrated with the fuel cards we use so hopefully that will change one day.

Source: Capterra
 

Gary from Algona EMS
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Overall, this product is outstanding. My staff have taken to it very naturally. Very intuitive.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Better structure and accountability for our routine maintenance. In the past, vehicles had gone far too long between routine service, and in at least one case, the service was done twice in a very short period of time because our old paper-and-pen system failed us.

Pros

Easy to use, good mobile interface and app. Setup was much simpler than many others I have looked at or tried. This will really help my organization to track and maintain our ambulances and ensure that our equipment is inspected and ready for service. No longer will we wonder if the "Next service due" sticker that the mechanic put in the windshield is based on his schedule or ours. I am notified whenever a truck is due for service based on the schedule that I established. In the past, we had missed oil changes or more-frequent-than-necessary oil changes. That won't happen with Fleetio.

Cons

The one thing I've had difficulty with is modifying a service schedule for a group of vehicles. This does not appear to be very straighforward, but I'm certain that when I contact Fleetio's customer service, they will be able to help me. They've been very helpful in explaining issues to me in the past.

Source: Capterra
 

Desalegn from World Health Organization, Maiduguri, Nigeria

May 2017

May 2017

Fleetio is an excellent fleet management tool, to effectively monitor fuel spare parts and service f

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We are using fleetio for management of vehicle and generator for international humanitarian organization. The fuel management before we started using fleetio was difficult and misuse of fuel by drivers was very high. Fleetio helped us to effectively monitor the fuel management for vehicles and generators.
The software enabled drivers to input their fuel data from their smart phone and the supervisor able to monitor the fuel consumption properly and take appropriate action in the case of abnormal consumption.
The service reminder also helps to remind drivers and supervisors when the vehicle is due for service.

Cons

The service reminder is working based on the data imported for fuel and the accuracy in determining the service is not perfect. If the software is coupled with additional hardware that help for GPS vehicle tracker and all information is connected directly to the KM counter, that will make the system super.

Source: Capterra
 

stephen from Blu-cruise Ltd.
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

fleetio has transformed our fleet operations tremendously

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Etreme efficiency in fleet management and operations

Pros

All round fleet solution. Fleetio has almost eliminated all paper processes and reduced the margin of error in our operations

Cons

Takes time to take off. Could do with additional features like tracking of vehicles. We currently have a separate tracking arrangement with another company

Source: Capterra
 

Trish from Direct Connect Utilities Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Super quick and easy to get started.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Excellent tutorials. Fast and easy to use. I was up and running in a few hours. Highly recommend. A+

Pros

The tutorials and webinar self explanatory.

Cons

Would have been nice to be able to change the names of the side bar lists. But not a show stopper.

Advice to Others

Keep keeping it simple. Love the simplicity.

Source: Capterra
 

Sheldon from Sue's Recycling and Sanitation
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Fulfills our needs!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fleetio fleet management is exactly what we were looking for. Totally easy to use! We wanted to be able to track all of our truck expenses, and be able to see what each truck in the fleet costs per mile, and Fleetio does exactly that!

Pros

fuel and service cost tracking, parts inventory

Cons

Cannot link onsite fuel inventory to a fuel addition on a vehicle.

Advice to Others

Add onsite fuel tracking!!

Source: Capterra
 

Jeff from Gardner Builders

March 2017

March 2017

Fleetio App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We just started using this app for our fleet management. We have a small fleet now but are looking to grow over the next few years. Fleetio has everything we need to grow our fleet and keep good track of expenses, as well as conditions. The ease of pulling reports and sorting information is priceless to keep a handle on our fleet. I am looking forward to gathering more data as we continue to grow.

Source: Capterra
 

kevin from Michaels Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

maint software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

was looking for a program that would cover our needs and that could also be tailored to our needs ,after months of reviewing different products
Fleetio fit eaxactly what i was looking for

Pros

ease of use

Cons

n/a

Source: Capterra
 

Austin from GM Groups

March 2017

March 2017

Great Value Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using fleetio to manage our fleet of roughly 400 vehicles ranging from average car to semis for a couple months now. Overall, our experience has been great. The program is easy to use/train employees on its operations and its accessible by any device that is connected to the internet. I would recommend to any sized fleet. This has really streamlined our fleet maintenance management. Lastly, if you have questions or suggestions Fleetio Support is always helpful.

Source: Capterra
 

Lawrence from Carma

January 2017

January 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love the product so far, but it is early days, there are a few obvious items that could improve it. It would be ideal if I could have custom fields in the Purchase, and Loan/Lease areas. This would help immensely, It would also be good to be able to bulk assign vehicles on import.

Your support team are fantastic

Source: Capterra
 

Jerry from City of Troy

January 2017

January 2017

Why Fleetio has made our equipment maintenance worry free!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

For years the City of Troy had a great maintenance staff but we were behind the times with documentation and timely services being performed. Since switching to Fleetio we have noticed an incredible difference with equipment being serviced on schedule. The reason is simple, I get an email from Fleetio when a piece of equipment is nearing or overdue for service. This software takes all of the worries out of fleet maintenance. I can also easily transition through the Fleetio website to find any information on any vehicle anytime without digging through piles of paperwork in a file cabinet. I can pull up a vehicle's record and see any invoice with repairs and cost with one click of the mouse. I am not a computer Guru by any means, but I find the Fleetio website very user-friendly. I only had to fumble through the site a few times before I found myself easily searching and finding the information I was looking for. I'm always skeptical when I see 5-star reviews about anything, and I am not someone who sugar coats reality. If I found this software to be useless, cumbersome, or not worth the money, my review would reflect that. This program takes the worry out of managing a fleet of vehicles. I cannot rate customer support because I have not had to call or use them for any reason. The program and site have always been accurate and working correctly. To summarize I would highly recommend this program to anyone who has a fleet of vehicles they are responsible for maintaining.

Source: Capterra
 

Bert from Berry Bros. General Contractors, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Best of the Best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Fleetio for almost 3 years now. I'm not sure what we would do without it at this point. Fleetio has allowed us to streamline our maintenance issues and decrease our cost across the board. Their customer service representatives are the best that I have ever dealt with.

Pros

#1 in customer service and adapting their great software to your needs.

Source: Capterra
 

Brendan from Furniture Options
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great software solution for growing companies.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a software to help us track our growing fleet. Fleetio was just the right mix of ease of use and features availability. We don't have a full time fleet manager, so we needed something that several people could use without spending hours learning another software program.

Pros

Simple to use. It is not overwhelming, but it has all the right features a small fleet need company like ours.

Cons

Worked well so far(2 years). We have not had anything come up we wanted to use it for that it can't do.

Source: Capterra
 

Colleen from EDA Contractors, Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Excellent Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Fleetio has exponentially helped to streamline our company driver & vehicle tracking. The interface is very user friendly, & their team continually beta tests & adds new & improved features to meet everyone's needs. Definitely worth the seemingly minimal investment.

Pros

Very user friendly & customizable.

Cons

Needs ad hoc reporting.

Source: Capterra
 

Pete from Freewheelers EVS

January 2017

January 2017

Use of Fleetio

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Happy with the product help run the fleet of 8 motorcycles effectively, would love the opportunity to create my own reports as it does take time for some reports to be generated, frustrated about new developments only being available in the USA with no announcements when they are available world wide. Just tried the inspections function on the fleetio Go, very good, however I think you are missing a few tricks, can go over those another time.
~Thought GPS integrations would have a lot more function than `I could find.
fabulous product , great support and always customer orientated

Source: Capterra
 

Josh from inta maintenance
Number of employees: 1 employee Employees number: 1 employee

January 2017

January 2017

Fresh and Contemporary

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For 2 years I've researched the cloud-based fleet management/CMMS market to find a modern and progressive product. This market is goring but let me save you time by telling you that Fleetio will come out on top and only continue to advance - great job Fleetio!

Pros

Simple and practical use

Cons

The inability to work offline

Advice to Others

I'd love to see some forecasting data on the dashboard

Source: Capterra
 

Mike from Wayne Homes

January 2017

January 2017

Fleetio Just Works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were looking for a more robust Fleet Management software and came across Fleetio. A couple of minutes into the free trial and we were hooked. Support is primarily done through e-mail, but the response is very prompt. We have about 70 vehicles in our fleet.

Source: Capterra
 

Todd from JM Materials, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Fleetio is a good product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

1. We have been using Fleetio for over a year now and the reminders component is our favorite. This internet based program sends emails to whoever needs to be reminded of driver and truck compliance issues. It saves our staff from having to review spreadsheets every week to verify expirations. And we can do it on the fly from anywhere, not just at the office.
2. The budgeting that we can do is great also. We can look at a glance and see how much a truck is costing us. Lemon? Hard driver? MPG? Service hog? You name it.
3. We group our labor to verify accountability and produce bonuses for payroll.
4. We labeled our departments like a truck. The shop is a truck, the facility is a truck, cash sales a truck, the cleaning staff a truck. Anything that has an expense. Now we can go see the cost for each dept. and create our budgets for any given time frame.
Fleetio has become a very important part of our operational support.

Pros

Reminders

Cons

Most of this is probably our lack of training so far, but you asked... lol
1. Service entries vs. work orders
2. Assignments and attaching equipment. A lot of running around to reassign or move a driver or swap a trailer etc... Data entry piles up.
3. Inventory is still a bit cumbersome.

Advice to Others

It is evolving nicely as the programmers are fine tuning the different components.

Source: Capterra
 

Pete from Clean Sweep
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Keeps track of what you need.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Mobile compatible, and easy to use. Works well with multi-user. It's like having a tinder account for your fleet!




Pros

Multiplayer .
Mobile.
Keeps reminders.
Webinars.

Cons

We haven't set up where the manager is tracking what was done daily.
Could use some advance help.

Advice to Others

Alerts if it haven't been logged into
Software sent to the manager.
Would be nice to report man hours spent on equipment daily.
Very good product!

Source: Capterra
 

Mike from County Fire Protection, Inc.

December 2016

December 2016

A must have for fleet managers!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Here at County Fire Protection, Inc, I manage almost fifty vehicles. Could not effectively manage without Fleetio. I highly recommend you give it a try!

Source: Capterra