Guest Tracker PMS by TCS Hotel Software, Inc. is a flexible property management system that caters to the hospitality and lodging industry. TCS Hotel Software has been creating and implementing solutions for 15+ years and Guest Tracker has been deployed in over 1,000 properties.
This best-of-breed front office and property management software also offers a full suite of advanced applications like central reservations, housekeeping, core accounting and guest relationship management.
Additional add-on enhancements available through Guest Tracker include an online web booking engine, Global Distribution Systems (GDS), credit card processing and a point-of-sale (POS) solution for full service properties. It integrates with QuickBooks Pro and other accounting interfaces.
Guest Tracker has extensive searching and filtering capabilities to locate guests, reservations and vacancies. Reservation data can be converted to reports and graphs, giving management a clear picture of opportunities for growth.
The software can be installed on-premise or deployed over a secure Internet connection. A networked version permits access to property information in one central database, through multiple computers. This feature allows staff to assist multiple guests, post charges throughout the property and update reporting in the back office at the same time.