InnGrid Software


 

InnGrid is a hotel management solution that can be scaled to accommodate small hostels or even large hotels with hundreds of rooms. It combines front office and property management functionality with an online booking engine and channel management. Any new reservations are automatically transferred to the PMS module. Users can move bookings, send out invoices and print reports.

Tools to manage housekeeping, guest relations and marketing, accounting are also integrated into the software. Companies can create websites to promote their properties through the software, and the InnGrid team helps to optimize the pages for search. Popular online travel agencies, such as Booking.com, interface with InnGrid.

InnGrid is available in either web-based or on-premise deployment. They can support customers and properties globally.

 

InnGrid - innGrid Dashboard
 
  • InnGrid - innGrid Dashboard
    innGrid Dashboard
  • InnGrid - innGrid generated website
    innGrid generated website
  • InnGrid - Reservations Page
    Reservations Page
  • InnGrid - innGrid integrates with existing websites
    innGrid integrates with existing websites
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 8

14 Reviews of InnGrid

 

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Software Advice Reviews (2)
More Reviews (12)

Showing 1-2 of 2

Jay from Travelier Motel
Specialty: Motel

July 2015

July 2015

We love InnGrid

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The people, customer service, progress, and simplicity

Likes Least

not integrated with TripAdvisor yet..that's it...I'm pretty sure they're working on it

Recommendations

Try it and see for yourself, you're NOT going going to be disappointed

 
 

Andy from Siriwan Guesthouse
Specialty: Bed & Breakfast

July 2015

July 2015

Perfect hotel management software for our need!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Extremely easy to use. Customer support is excellent and very responsive.

Likes Least

None. Everything works. I had spent times to find a right software for our guesthouse and found InnGrid to be very easy to use and easy to understand the layout. Thumbs up!

Recommendations

You'll get more than what you pay for. Very little price to pay for all the features and functions of InnGrid. The author of this software really understands the hotel business. I started for trial and ended up as a customer. Highly recommended!

 
 
 
Showing 1-12 of 12

Boniface from Glen Garry Motel and Cottages
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Simple to use and great customer service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great support, easy to use software in the cloud, accessible from anywhere I am, configurable to give certain rights for staff, so they do not see what they don't need to to.

Pros

Easy to access, online, in the cloud, has enough integrations with Booking engines such as booking.com and expedia. Raj and his team are always available and very willing to sometimes repeat their instructions without making you feel a fool for asking the same questions again and again.
Software is easy to use. They have great how-to videos, which you follow on another screen. But if you have questions, need guidelines, they are happy to help. Flexible to accommodate your schedule for support follow-up unlike the previous one I used, which had email only support, maybe 3 days of support a week. For a start up, this is the right software, which is getting better on monthly basis as well as it has the ability to grow with you.
Although they don't have a smartphone app yet, their web site is quite view able on a cell phone.
Has stripe.com, paypal and others such as integration for credit card/payment collection.
Roomsy has reports which give you a good visual of your business.

I am quite happy with Roomsy. I tried another one but because of the support, I will give 10 out of 10 for Roomsy. As a new startup, you need all the help to get you up and running as fast as you want to. Roomsy has helped us get to that point and continues to help, when needed.

My suggestion is - go ahead and take the trial and get started and see how easy it is to get your business online fast.

Cons

Still need some more tools, reports in CSV or Excel format, more payment options to take deposits (which I believe will be out in a couple of months).

Source: Capterra
 

Tue from Moonlight Hotel Saigon South
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

We tried a few different software but completely satisfied with Roomsy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Roomsy is the easiest PMS for hoteliers to use. Even a person without previous experience with PMSes can easily learn to use Roomsy in no time. And Roomsy covers most daily operations of a hotel so the hotel manager only needs to focus on taking care of the customers.

Cons

Sometimes there can be a minor issue with OTA integration. But for small scale hotels, this should not be anything significant.

Source: Capterra
 

Chris from Avenue Motel of Ludington
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

We have been with Roomsy since October 2015 - incredible value in this program! I highly recommend!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Super easy set up, booking, and reporting.

Pros

Roomsy is web based. Easy to use! Does everything we want. Reports are usable by our accountant. Support has always been there when needed.

Source: Capterra
 

audrey from casa-calexico
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Really love the way Roomsy works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

easy daily use for my bookings

Pros

We got 10 apartments and Roomsy is really easy in use. It has a lot more features than I am currently using! Excellent value for money!

Cons

I would like an app for my phone! 11111111111111111111111111111111111111111111111111111111111111111

Source: Capterra
 

Courtney from Cowboy Creek Lodge

May 2017

May 2017

Love having Roomsy in my life!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of use is my favorite part about this software. I have a lot of employees that aren't the best with technology and they caught on so quickly. It is THAT easy to use. Roomsy has also saved my property from overbooking on many occasions. It is so helpful in keeping track of reservations, payments, invoices and even more like housekeeping, employees, and out of order rooms. It was more than I could even ask for! It is very affordable and I absolutely love working with customer support. They are the most helpful, friendly and understanding people. If they can't help me out right away then they will work to help me as soon as possible. It is really great to feel like I have people on my team.

Just because I mention that Roomsy is basic and easy to use, doesn't mean that it is lacking by any means! They have a master schedule that keeps a list of all of the bookings for an unlimited amount of time. This schedule can also be filtered to a smaller amount of booking or room types. This feature is awesome!! I also love that I have a floating dialog box that I can quickly and easily look at all of the important items for today. This shows me guests that are checking in today, guests that are already checked in and guests that are checking out today. It also gives me a heads up for any guest with an outstanding balance! Love it! It gives me the ability to sync with OTAs and even helped me put an online booking widget onto my current website. I couldn't live without Roomsy!

Cons

The only con that I can come up with regarding Roomsy is that I didn't find it any sooner! This could have saved me so many times in the past. I am just very thankful to be using it now!

Source: Capterra
 

Andy from Siriwan Group (Guesthouse/Hostel)
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Extremely easy to use but still very powerful for small to medium size hotel/guesthouse/hostel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Roomsy since it was InnGrid over two years ago. It is very easy to use and understand for all our employees and provide all the information that we need. Connection to Booking.com & Expedia.com is a great thing and no additional charge. Highly recommend!

Pros

Very easy to use. Channel Manager Integration. Good customer support. Very affordable.

Source: Capterra
 

Jonathan from Home Away Inn
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2016

July 2016

Excellent all around

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

An easy set up, and a short learning curve. We were up and running within minutes. It gets the job done, and intuitive GUI makes sense for users. After much comparison with other online PMS, we decided on Roomsy and we highly recommend it to other property operators who want simple, easy-to-use, and effective software.

Pros

Excellent value. Easy Integration with OTAs. Simple and easy to use. Available website with independent booking engine.

Source: Capterra
 

Barb from Barbara's guesthouse
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Just what I was looking for

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Roomsy was very easy for me to use. Jaeyun was very friendly and helpful in assisting me set up the program.

Pros

The layout was very simple. Great customer service

Cons

Perhaps a little too simple, but it has everything that I am looking for!

Source: Capterra
 

Paul from Han River Guesthouse
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2016

June 2016

Han River Guesthouse

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love how I am able to see the status of my hotel at one glimpse. The channel integration and automated email confirmation feature has saved a lot of my time!

Pros

Easy to use

Cons

Can't think of any

Source: Capterra
 

Andy from Siriwan Guesthouse

May 2014

May 2014

innGrid will be the software to use when our small guesthouse open in late October 2014.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Been looking for a software to manage a small hostel/guesthouse in Chiang Mai, Thailand and found innGrid to be a fit to what we are looking for. Booking online is great and next step should be link to the OTA.

First was going to use a FREE version (which is good enough) but for a very reasonable price, why not go with the PREMIUM version for a lot more features.

Great job!

Source: Capterra
 

Terry from Magnuson Hotel Creston

May 2014

May 2014

Hotel Software developed by a Hotelier

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

My opinion is biased, because I am a long friend of Jaeyun, the creator of innGrid.net
He's been operating hotel for last 5 years himself, and he made this program using his software background. This program was built with hotelier in mind.

Source: Capterra
 

James from Springs Motor Inn

May 2014

May 2014

Best Hotel Software out of 3 I've used

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I won't name them all, but throughout 6, I've tried 3 hotel softwares, and innGrid lands it perfectly. It has everything that a hotelier would want. Booking management, Customer Relationship Management, Reports, and Online Booking Engine.

All in an extremely easy to use interface. I cannot recommend this product enough.

Source: Capterra