Cornerstone OnDemand is a powerful, customizable platform that offers enterprise-level organizations a fully integrated talent management suite designed to ensure that the business can recruit, train, and effectively manage all of their valuable human capital.
All of the Cornerstone solutions are built from the ground up using pure organic cloud technology. As well, each application is developed in-house using a single code base, which gives users one interface, one support model, and ultimately one centralized system that's currently supporting some of the largest companies in the world.
Cornerstone OnDemand includes powerful functions for Applicant Tracking, Sourcing, Learning Management, Performance Reviews, and more, such as Competency Management, Compensation Management, and Succession Planning. This broad range of features can be easily configured to meet the needs of your business now, and the platform is flexible enough to easily scale as your company grows.
Because Cornerstone OnDemand is delivered through the cloud, companies can eliminate a large chunk of their expenditure related to IT and maintenance costs. As well, Cornerstone OnDemand offers complimentary software updates every quarter, so your business can be assured that the latest technology is always being delivered across the workforce.
Cornerstone OnDemand has been recognized as a market leader in talent management by such industry analyst firms as Gartner, IDC, and Forrester Research, and in 2013 was placed in Gartner's Magic Quadrant for Talent Management Suites. The company is also consistently recognized for their growth and community contributions.
Tyler from Vancouver Board
Employees number: 1,001-5,000 employees
This is a great product that allows you to create a successful classroom community within your school. There are many features that allow you to generate online discussion among your students and allow them to connect with the course content in engaging ways.
The software was fairly easy to use. Most of my students found it tremendously helpful with the abundance of help videos and content that was available online
The software can be very expensive depending on your schools budget.
I would not get this product unless your whole educational institution in on board and prepared for a slight learning curve.
Joe from Pinnacol Assurance
Employees number: 501-1,000 employees
We have found that for our organization, one which has never had an LMS, the Cornerstone Ondemand LMS has been accepted and is in the process of being integrated in to our culture. We are only 35 days after launch and have already had 1/6th of our organization access elearning courses. Employees have adapted well to accessing the system, requesting elearning courses, and registering for instructor led events. We couldn't be happier!
The ease of use for the end user. The implementation team and process was better than any of the other four LMS products I've participated in implementing in other organizations. The team at Cornerstone is extremely helpful and dedicated to your success.
As with any LMS software, the complexity of the administration functions is always a challenge.
Do your research. Make sure you have a clear understanding of the needs of your organization. One LMS doesn't fit all needs, but Cornerstone is definitely one that should be on your list to consider.
Crystalrose from UTi Worldwide
Employees number: 10,000+ employees
We have worked with Cornerstone over the last 6 years and the adaptation of the LMS was easily streamlined and the services and support we received were excellent. CSOD has made great strides to listen to their clients and adapt the system to be easily customized but at the same time be a great out of the box product.
Phasing out a lot of older products that require new purchases.
Attend user groups, Convergence and use the Client Success Center
Colin from Schneider Electric
Employees number: 10,000+ employees
As a user & content manager, the software has enough flexibility to make it possible to create curriculum & courses for employees and customers. Once populated they are easy to find and sign up for.
Andriy from Nestle
Employees number: 10,000+ employees
Cornerstone OnDemand is used in our company as a global learning management system. It is now implemented globally across all markets and regions. We want to use Cornerstone OnDemand a as one stop shop for our employees for any type of learnings. So all learning content we have, was or will be migrated to Cornerstone OnDemand.
We are only using the learning cloud. The functionality which exists now is covering most of our scenarios. It also covers specific factory and pharma requirements. We still have a lot of requirements for future enhancements. We believe Cornerstone OnDemand (CSOD) can do better in reporting and needs to redesign some older modules (like Exams and Evaluations). But in general we are satisfied with CSOD's functionalities.
Great customer support and client approach. Very professional product management team
Cornerstone OnDemand's functionality covers most of the requirements from different industries for both white and blue collar [workers].
Good possibility to configure solution.
Delivering new enhancements with every release (quarterly).
As Cornerstone OnDemand becomes bigger, it is difficult to deliver enhancements with the same speed.
Cornerstone OnDemand needs to increase number of developers to keep same level of enhancements, quality and speed.
Kathy from Adlucent LLC
Specialty: Accounting / CPA
My team and I evaluated and implemented Cornerstone's LMS. We liked the functionality of the product and that it had a social media component which allows users to create communities where they can comment or share content. The vendor was easy to work with.
The transition from sales to implementation was relatively smooth but we did have challenges we worked through related to timing and testing but nothing we weren't able to overcome.
Ensure you evaluate several options and have a good idea what you want your users to accomplish with the tool and what the business is trying to drive by implementing and using the tool. You also need to have a good change management plan with communication milestones and events to drive participation.
Candace from Janney
Having a specific success manager to our account. An advocate for our voice. Each client has a great voice.
Some functionality cannot be changed and it drives me nuts. Some things not easy for the user to navigate.
Have actual leaners test the functionality. Try to do something difficult to learn what challenges you will face.
Rachel from Janney
Specialty: Accounting / CPA
The amount of data it can store and the back end reporting capabilities.
There are too many limitations to what you can and cannot do. Our firm has a hard time developing programs within the LMS because of the restrictions we get with posting content, searching for items, and making changes to the canned content they make available.
Be sure that if you purchase the canned content from them you have a clause, or clearly defined agreement, that defines what they will assist you with and what a reasonable turnaround time should be to get the work complete.
Elena from MoneyGram International
Ability to build curriculum off of individual videos.
It is extremely difficult to get tech support help.
Lack of training materials explaining software functionality.
Consider the size of the organization - this product is designed for larger scale organizations.
Ross from Seattle University
Great customer service. It was a great experience working with the reps.
I found that the training material was a bit slow at times.
Always good to go through the training modules. You will be set up for instant success.
Kristen from Team Rubicon
My review is related to the Cornerstone products that my organization uses: Core, Connect, Learning, Recruiting. I think Cornerstone is a great product and Cornerstone support cannot be beat. I love the fact that Cornerstone is constantly improving itself, with updates and improvements every quarter. Cornerstone support is available in so many different places and formats. It's never far away. On the Cornerstone Success Center, I use the Ask the Expert forum all the time and get answers often within the hour. Suggestion City is a great place to make sure that your wishes for improvements for Cornerstone are heard.
Sometimes I do feel that Cornerstone tries to do everything, so some of the details get missed. I also sometimes feel that Cornerstone focuses on making it easy to use for the end-user, but forgets about making it easy to use for the person implementing content. Content implementation is sometimes counter-intuitive as it seems that it is set up like a programmer would set it up. If you think like a programmer, it makes sense. If you don't, it seems convoluted.
Definitely think about what your organization needs and what your goals are. Make sure that Cornerstone meets your needs and ensures that you will be able to meet your goals.
Ben from Larry H. Miller Sports and Entertainment
They offer many features. They have many different areas of the tool that could be useful.
Each feature has an additional cost. Also the software is outdated and takes a long time to navigate.
If you don't have a choice, Cornerstone can still be useful. If you want ease of use for learners and admins, turn and run.
Jeremy from NORDAM
The end-user experience is really good. Our end-users have been very pleased with how clean and organized it is, and how easy it is to find everything.
The administration was a nightmare. We had many problems getting what we needed from Cornerstone, as well as from Cornerstones third party vendors. There needs to be more focus on customer service, and more management of their third party vendor.
Ensure the contract is very specific, and make sure you get in writing the amount of time problems will be resolved. It took us over 1 year for implementation because of the problems with customer service.
Johanna from XPO Logistics
Specialty: Other Services
The customer service is on point but, from an ease of use perspective I feel like it lacks. Our training department is constantly changing and trying to train someone on Cornerstone I dread the most. There is a great deal of help guides cataloged under help dependent on what page you are on. If it weren't for that, I may have not learned the system at all.
The learning environment lacks clear ways to register temporary users, construct curriculum's with stop-points, and courses are constantly needing to be manually completed.
IF there is an easier to use program, I would try it first before getting under contract.
Pam from Dohmen LIfe Science Services
Specialty: Other Services
Goal setting, tracking, the ability to link goals to the organizations goals.
The length of time to pull an org chart - reporting.
It is good for performance management and goal tracking - employees can link goals to the goals of the organization.
Jered from Farm Credit Bank of Texas
There are many features and functions to integrate with a large organization.
Implementation for Cornerstone is handled by third-party vendors. These vendors can be lazy and might try to rush you through implementation which is a huge mistake.
Have clean data... whether you are pulling from AD or somewhere else make sure your data is correct and clean
Jennifer from MicroPort Orthopedics
I implemented CSOD twice within 6 months for two different companies. This system is very robust and flexible. It has an "Amazon-ish" UI which makes for easy acceptance.
It's a complex system, so it can be a challenge for an administrator, but the payoff - the flexibility - makes up for it. There's not much to dislike.
Spend the extra dollars for good admin training. It will save you time, money, and headaches in the long run.
Chelsie from Farm Credit Bank of Texas
I like that they partner you with an implementation expert that is willing to walk you through the launch process.
The online resources can be confusing or out of date. Some of the modules that I took didn't have the most up to date or accurate information.
Make sure that you get a timeline for implementation before you purchase
Nancy from Bassett Furniture
We are changing from our present LMS to Cornerstone. Our old system didn't have the capabilities Cornerstone seems to offer. We are just getting started with them and already we can see how much better our LMS will be because of the detailed way managers, admins, learners, etc. can be set up to manage their groups. We really like that classes can be associated with the positions and roles in the company. In our old system everyone could see every class which caused confusion at times.
The system has many moving parts and at first look can overwhelm administrators and managers. The support team has trouble getting down to this level when explaining the system.
My recommendation to others is to listen carefully and don't be intimidated by the strength of this program.
Frank from Hallmark Cards
Cornerstone has got to be the most client focused business that I have worked with. They truly listen to concerns and make improvements based on their client input. It is a great pleasure to work with them.
The client Success Center is a great resource for help but sometimes can be difficult to find the information you are looking for.
Compare everything - capabilities, support, how updates are handled and communicated.