iCIMS Talent Cloud

RATING:

4.3

(824)

About iCIMS Talent Cloud

Support the entire candidate experience from start to finish with a unified recruitment platform. iCIMS offers best-in-class recruiting products for your hiring life cycle, available as part of one unified talent cloud platform, or as individual products. By engaging passive talent and nurturing prospects, our Career Sites and Candidate Relationship Management empowers you to source and proactively fill talent pipelines better than your competition, while giving your candidates personalized career site experiences. Our Text Engagement transforms you into an employer of choice thanks to modern communication via text, chatbot, and social media messaging, so your organization is always top of mind for candidates. Our award-winning Applicant Tracking offers an ind...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

iCIMS Talent Cloud Pricing

Our pricing is based on certain available packages as well as the complexity and robustness of the final system, which is scaled to meet your specific needs. Contact iCIMS for more information on pricing.

Starting price: 

$1,700.00 per month

Free trial: 

Not Available

Free version: 

Not Available

iCIMS Talent Cloud Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4

Functionality

4

Most Helpful Reviews for iCIMS Talent Cloud

1 - 5 of 815 Reviews

Anthony

Human Resources, 10,001+ employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed February 2024

iCIMS Talent Cloud Review: Very Quick For Hiring Managers

User Profile

Nissanka

Verified reviewer

Computer Software, 51-200 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed May 2019

Made for Talent acquisition & Management

iCIMS is evolving as a major competitor in this subject and the backing of the passionate support team has made it a great assistant in reaching our targets. This is a fairly cost effective system.

PROS

Talent acquisition & management is one basic resource and the most powerful resource in the success of organizations and having a powerful tool assistant has become the strength behind the success of this most important aspect. Many solutions have evolved to resolve this task and there is no perfect system available for all situations and conditions. However these solutions keep on improving to find solutions for emerging subjects and situations and comparatively iCIMS Talent Platform has been able to emerge as a successful ‘provider of solutions’ in this endeavor. The difference with iCIMS is that they are ‘responsive’; understands with care the customer requirements/ issues and are enthusiastically attentive to provide solutions while improving the system with the help of the user customers to create more business opportunities as an exciting solution provider. Almost all metrics required for ‘talent management’ is found within the system and the combination of various portals helps in reaching a wider constituency in ‘talent acquisitions’. The system is intuitively designed in filtration and selection of the most suitable talents. The multi platform capabilities are a strong plus for candidates.

CONS

in my user experience no major issues have emerged.

Vendor Response

Thank you for your review, Nissanka!

Replied May 2019

Rita

Hospitality, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2019

Basic Review

several integrations - more efficiencies in managing candidates and jobs. the system has grown with us since 2010 and we continue to add

PROS

Alot - it is very intuitive and System Config being able to do much of what we need to do on our own and / or use that to figure out what we might need assistance with. the test site and being able to easily move new configs to production. the ability to integrate with other products so easily. User Group configuration, permissions are easy to set.

CONS

a very micro response but not having the ability to report on before and after field values. this was discussed in 13 or 14 and still not available. some of the reporting is limited and not being able to compare some statuses to current date would be nice

Reason for choosing iCIMS Talent Cloud

the ability to meet our needs, ensure us we would be able to make the product work for us without having to be too custom

Reasons for switching to iCIMS Talent Cloud

It was a great product but we reached a point we had customized so much we had outgrown the product

Vendor Response

Thank you for taking the time to leave a review. We enjoy reading positive feedback and welcome constructive criticism to ensure we are meeting our customer's expectations. I'll be sure to share your feedback with the teams within iCIMS that will benefit from reading your thoughts.

Replied October 2019

User Profile

Nicholas

Verified reviewer

Automotive, 501-1,000 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

1

EASE OF USE

1

VALUE FOR MONEY

2

CUSTOMER SUPPORT

1

FUNCTIONALITY

1

Reviewed August 2022

Terrible customer support, over promises and constantly under delivers. A true snake oil product

I would recommend to all Talent professionals to stay clear of the headache that is iCIMS unless they are prepared to hire a full-time person who can complain in order to get tickets resolved. They have a great sales pitch but close to all of their features do not work fully as described. Save company time and money by choosing Greenhouse or Lever

PROS

The search functionality and report building were great, but require a lot of training in order to use properly.

CONS

Customer support is completely unhelpful in providing answers or fixing bugs. Many cases take 3 weeks minimum to resolve with the more extreme ones taking 6 months. Help desk support just pushes you to the knowledge base center instead of giving real answers to configuration issues. Even when you have taken all the knowledge base steps. The ATS interview scheduling tool is unreliable when syncing with the team’s calendars The feedback form tool rarely operates effectively for our hiring managers to fill out. The Microsoft Teams integration is not as advertised. Does not consistently notify in a timely manner for interviews, job approvals and offers. Often after the fact. The CRM tool with iCIMS was released to us with constant logging out errors, the search fields are incorrectly mapped to bins/status we don’t use in the ATS and our implementation contact went gone completely dark. Data migration did not fully work to allow for resume uploads to attach to candidate profiles like promised. Multiple contracted integrations were never set up due to unresponsiveness. Resulting in needing to find workarounds to keep our hiring moving. The CRM, ATS, and Text engagement are really three systems that loosely sync with each other instead of one like was pitched. All separate products with separate log-ins. The system will routinely log you out after just a few minutes of inactivity.

Jennifer

Medical Practice, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

ICIMS makes recruiting exciting!

PROS

ICIMS is always one step ahead of current recruiting trends! Always enhancing existing products to further engage new candidates. Continuing to roll out new products to simplify the experience for recruiters and hiring managers.

CONS

Lots of clicks to get from job search to career portal.

Reason for choosing iCIMS Talent Cloud

Better option for TA and hiring manager workflow.

Reasons for switching to iCIMS Talent Cloud

Loooking for something with a spectacular candidate experience.