With modules for time and attendance, staff scheduling and more, Synerion Workforce Management Solutions suites are suitable for organizations of all sizes looking to cut labor costs and automate worker attendance.
Able to be deployed on-premise or through the cloud, flexibility is a point of emphasis. Employees can clock in and out through any device, and time off requests can be submitted, tracked and approved in-suite, with the ability for workers to attach relevant documents, such as medical certificates.
Business intelligence functionality is also built-in, allowing users to graph and track trends in organizational performance. Viewing and updating data are kept independent to ensure data security, and real-time alerts ensure workers remain under overtime thresholds.
Synerion offers two different suites dependent on business size. Synerion Agile Workforce is available for small and midsize businesses, while Synerion Enterprise Workforce caters to larger organizations.
International support is available, along with worker self-service functionality and dedicated mobile apps for Android and iOS devices.
Sharon from MW Canada Ltd.
Employees number: 51-200 employees
A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.
Quick clock to system updates
Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.
Make a list of all the reports and options you are used to and the Synerion team will help you get it all running the way you like.
Caroline from Rideau Optometric
Specialty: Healthcare / Medical
Employees number: 11-50 employees
Synerion was not only easy to implement, it is easy to use! I am the General Manager of a small enterprise and it's made payroll as well as scheduling much simpler. Staff attendance is much easier to track.
The interface is very user-friendly!
I am a very critical person and I actually have no negative comments to make about this software.
Diana from Shellcast
Employees number: 51-200 employees
I like this product...It is a very user-friendly product and the customer service is amazing.
I will recommend this product to everybody.
For the persons who has different punching hours, we can control them through this system.
We can attach the people on a foreman.
Some reports are not finalized.
Lyne from DLL inc
Employees number: 51-200 employees
The system is very intuitive. The training videos helped me, but a lot of things I was able to figure out on my own because the system is very clear and easy to use. The support team is always quick to respond with help when needed.
Training videos are very helpful. The system is very easy to use and i was able to figure out a lot of things on my own. When i do need help the support team is extremely helpful and responsive.
The scheduling system is a bit cumbersome. The fact that I need to always do the mass copy, and then remember to go back and remove the stat days, is not ideal. And if we forget, the stat days have problems. Weekly automatic schedules would work much better for us.
The implementation was excellent. From the very first interaction to the day we went live, the project was so quick, easy, and very, very good. And it's not at all expensive!
Sherry from Jack Victor Limited
We have over 1000 unionized employees in 3 separate locations (on 15 terminals). The calculations are accurate, taking into account the different lunch periods of employees. We were able to automate and program our complicated statutory holiday rules, accruals and hourly rate increases in the middle of the pay-period (split pays) thus eliminating quite a lot of manual work and verification. Synerion created import/export features to move data back and forth between the time and attendance software and our payroll software.
As we do not have HR software, the employee profile in the CoreHr module was programmed to our exact needs and meets our requirements.
The Project Manager asked the right questions and suggested ways to give us the desired results. Synerion provides excellent customer service.
The built in reporting features could be better. It is easy to extract employee profile data and create an excel file, but other fields are not as user-friendly. We are still going through the learning process but think that we may have to resort to Crystal or Tableau to give us the data that we need in the presentation required.
It is important to really understand your requirements and examine each payroll process, earning code, absence code, company departmental set up, and desired calculation results before the actual programming and implementation begins.
Jenny from Canadian Mental Health Association Nipissing Regional Branch
Information like accruals, is all real time, it works well with the weekly timesheets.
The reports are good.
Cost benefits are great, and system is a lot more reliable than our last one.
We would like to have keyboard shortcuts in the system. For example being able to use "tab" to select an employee in the employee selector when searching, instead of using the mouse.
make sure you understand what you need the system to do.
Mike from Virginia Imports
Being able to change punches times easily, automation of the system.
Ease and convenience of knowing the exceptions and errors.
Reporting is good, quick access to the hours data.
Support does great with answering questions.
System has never been down, always available, was nervous about this but no down time so far.
Need to give clear examples up front of what configuration items added later will be chargeable.
Clock only shows recent punches, would like to be able to go back and view punches.
Ask about how the system upgrade works. i did not know when to expect updates.
Tom from Karl W. Richter Ltd
the reliability, you want the software to be like a car you want it work and be reliable that is what you get from synerion . punches are never lost. works for multiple locations.
price not the cheapest. may look for new hardware options. would like more in depth training to better understand the software.
look for reliable software. You need the software to work and have good up time.
Lynne from Canadian Niagara Hotels
Specialty: Hospitality / Travel
Improves time to calculate payroll, we started with paper time cards, this was a huge step in reducing the time it took to manage payroll. employees are paid on time and correctly.
it took some time to get use to the change but once i did i was fine.
Look for user friendly software. Make sure it meets your company requirements.
Ted from Centre for Probe Development and Commercialization
accessible to all user, across all locations. Customer Support very responsive and helpful.
the fact that its hard for us to troubleshoot some issues. There wasn't any documentation to help us understand at 1st. but Customer support walked us through it all now.
evaluate the software, see demos, under stand if you need on prem or cloud. Make sure it fits your criteria.
Bruce from Franke Kindred Industries
tech support is great and very responsive. Using SQL server is big plus. Interfaces to our clocks easily. Good system and does what we need it to do.
reporting requirements can be a little complicated when we wanted customize and make our own reports. Better API interface to get data needed.
make sure you understand your departments and how your business is organized. it can be difficult to set up a time and attendance system without knowing your business!
Suzana from World Vision
user friendly, no technical issues. very easy to add new user to the system. customer support has been very responsive and always there to answer my inquires.
able do everything that i require. i have no issues to report.
user friendly, easy to implement, not a lot of training required.
Kambiz from PitaBreak
the product is very Dynamic, able to scale to our company size. Overall great product
I love the new features such as CoreHR.
the product is very user friendly
Customer service is friendly, timely and helpful.
the user manual is not as in depth as i would like.
make sure you list all your needs and wants in the system.
Jennifer from Extend-A-Family
Our rep was very accomodating and was very timely to help when we were stuck.
At first, we were afraid we were not going to get all the tools we needed, but it was all worked out and we are happy with the end product.
Good product for the price. Ease of use for first time users was good.
Carmen from Kuntz Electroplating inc
I really like that the forepersons can manage their employees. I like that they can see who is coming up for holidays.
What I like least about this product is that when you deviate from your usual page by mistake it is not clear how to return to your page. The title of the pages are not the same you have Time and Attendance on one page and Attendance Management on the side bar. I don't like how you have to pull up or down the page every time you log on, I wish it would stay the same when you logged off.
When booking a vacation day for salaried employees there should be a easier way to make adjustments after the fact to reflect an accurate vacation balance.
This software is great if your schedule always stays the same but can be challenging if you have a lot of schedule changes.
Maria from Sargent Aerospace Canada Inc.
It does everything we need it to do. It's easy to follow and update.
nothing - it's perfect. we use it every day and it works great.
you need to invest the time to get the programming right and then it will work great.
Meaghan from Ritchie Feed & Seed Inc
It is easy to use. Clear. The reports look great. The scheduling will be very helpful for us
I haven't used the program enough to find anything that I do not like.
Make a list of everything you want your new program to do.
Iain from Furlani's Food Corporation
Aside from the great system functionality, the implementation phase was very smooth, and the on-going customer support is awesome.
An effective and easy-to-use Ad-Hoc Report Writer is lacking.
Be really clear on defining your "must have's" and "nice to have's". Go to current clients to see the systems in-action.
Holly from Heliene Inc
Quick and does not freeze up when trying to view data. Customer support is also great; my questions get answered very quickly and thoroughly.
Does not work with our pay period for exporting payroll data to Nethris. Our pay period is from the 22nd of each month to the 21st of the following month.
Make sure your pay period is compatible first or change your pay period to a compatible one.
Danny from John Richard
Employees number: 51-200 employees
The software has been fairly easy to use thus far and that is a big plus. The only thing that I'm not overly happy about is the fact that there is no software (as far as we have been told) that works with this so that we can keep our attendance tracking points system in place.
Easy to use.
There is no way to have a points system for attendance tracking.
Wendy from Wallenstein Feed & Supply Ltd
We are saving time and money by having a fully automated solution. Synerion was able to meet our complex rule requirements and we see a night and day difference from our previous experience with workforce management providers.