The Applicant Manager Software


 

The Applicant Manager (TAM) is a cloud-based applicant tracking solution that helps recruiting agencies and teams to streamline their hiring and onboarding process. The solution lets users track job postings and actively engage quality candidates. TAM provides toolsets that allow recruiters to review, select and share applicant information within teams.

TAM allows posting job details on multiple free and paid job boards such as Indeed, GlassDoor, Monster and more. Agencies can also link their social media channels such as Facebook and LinkedIn with TAM for posting job updates on these channels. Recruiters can configure rules for screening and pre-screening applications to automatically remove under-qualified applicants or duplicate entries. TAM provides advanced search features to search or filter applicants by using keywords, ratings, skills, tags or a combination of these.

TAM integrates with major email service providers such as Gmail and Outlook for centralizing contact and communication details. With TAM, recruiters can collect and store confidential applicant data including EEO, disability, and VETs details to comply with OFCCP regulations. The onboarding module allows users to design and share the onboarding process with new joiners.

The solution can be accessed using web browsers of any internet enabled device including smartphones.

 

The Applicant Manager - Career page integration
 
  • The Applicant Manager - Career page integration
    Career page integration
  • The Applicant Manager - Applicant data
    Applicant data
  • The Applicant Manager - Social media
    Social media
  • The Applicant Manager - Comprehensive reporting
    Comprehensive reporting
  • The Applicant Manager - Pre-screen options
    Pre-screen options
  • The Applicant Manager - Multiple platforms
    Multiple platforms
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

69 Reviews of The Applicant Manager

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Melissa from Houston Engineering
Specialty: Engineering
Number of employees: 51-200 employees Employees number: 51-200 employees

June 2017

June 2017

Overall nice product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It's great and easy to use. Love the posting automatically to certain sites. Information is easy to store for historical purpose

Cons

Don't like that their isn't a better system to pulling out internal candidates. I've experienced different systems that have made an icon next to an internal candidate.

 
 

Erin from Emmaus Homes
Specialty: Non-Profit
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

May 2017

May 2017

Great solution for non-profit on a budget

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Helped us organize our applicants for dozens of positions and allowed us to track metrics we previously weren't able to capture.

Cons

The source tracking doesn't really capture true data. The report indicates most of our applicants came to us from our website, because that is where they have to go to apply.

  Response: The HR Manager, The HR Manager

Date: May 2017

May 2017

 

Erin, Thank you so much for your review. TAM traces the web site an applicant comes from when they apply for a position. If they come from a job board, a social media site, your company careers page, or an email link, TAM tracks this and enters it as the source. After reading your review, we ran the Source Statistics Report and can see that about 1/3 of your applicants are coming from your website, 1/3 are coming from employee referrals and 1/3 are coming from Indeed. This is different than the source statistics that we usually see from other clients. From what we can see, it looks like Emmaus Homes has a great brand presence in the community. Congratulations!

 
 

Joyce from Boxley Materials Company
Specialty: Construction / Contracting
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Fans of TAM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Logical flow. User friendly. Support is fabulous. The training webinars are great. Customer Service is quick to answer questions and solve problems!

 
 

Dino from The People Concern
Specialty: Non-Profit
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Met all my expecations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

So easy to use for hiring managers. For administrators as well. Great customer support, both proactive and responsive.

 
 

Amanda from Green Powered Technology
Specialty: Energy
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

TAM has it all

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

All of the staff I interacted with at TAM were knowledgeable, friendly and quick to respond.

Pros

Level of configurability is high but still seems easy, the user interface is simple and logical, multiple resume uploading options, price is competitive, self-service options are extensive and intuitive, completely mobile responsive, integrated with free job boards, all fields are searchable, knock out questions that are customizable for each position help recruiters improve efficiency.

Cons

No outlook integration button, which means emails must originate in TAM in order to be associated with the candidate's record.

 
 

Anita from Enanta Pharmaceuticals
Specialty: Pharmaceuticals
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Straight-forward, easy to use, terrific customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Again, I've had a great experience with TAM. Give them 5 stars for their customer service and webinars.

Pros

I've found TAM to be straight-forward and easy-to-use. We use it for position posting and applicant tracking, so I can't speak to the reporting or data features. The customizable tables make sorting easy. Prescreening question options are thoughtful. It's very easy to train our managers on. A huge plus for us is TAM's customer service. As a newbie to HR and applicant tracking systems, I call them a lot and they are always nice, knowledgeable, very helpful.

Cons

You need to always preview job postings -- the formatting doesn't always translate from the position page to the career page.

 
 

Shawn from Residential Resources
Specialty: Healthcare / Medical
Number of employees: 201-500 employees Employees number: 201-500 employees

April 2017

April 2017

Our first product so it was hard to change our internal culture, but TAM has trained and retrained and supported my users and helped them adopt it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have already added the onboarding upgrade for those offices that have successfully learned to make use of TAM.

Pros

Has to be customer support and the way they will deal directly with my end users. We don't have a lot of real savvy users, and TAM has helped them adopt and understand.

Cons

Nothing struck me as bad about the product. The job boards themselves are hard to make an impact on.

 
 

Rebecca from NTA, Inc.
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

TAM is a Wonderful Applicant Tracking System!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

TAM has been a great investment for our company! The set up process was fairly painless. The system has been very easy to use, and very configurable to our hiring needs. We love that it automatically posts on multiple job boards at once, the pre-screening questions are essential in helping narrow down the most qualified candidates, and best of all, the support staff at TAM is always very helpful! I highly recommend this ATS! You will not be disappointed.

 
 

Stephanie from HCI Group, Inc.
Specialty: Insurance
Number of employees: 201-500 employees Employees number: 201-500 employees

March 2017

March 2017

Recruiting software that feels like it was built by recruiters

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

They have a free trial that gives a lot of great insight if you're considering the product. We didn't transfer over any of our previous ATS data so I can't speak to that part of the process. I love the event triggers that you can set up!

Pros

The software is very intuitive and user-friendly.
You can customize almost everything to fit your company needs.
The customer support team is quick to respond and very helpful.
TAM has the ability to create a spreadsheet of data from almost any applicant page you're viewing.
The set-up/implementation was fast and we were working with a committed representative through the whole process who still checks in on us to see how things are going.
The contract is truly month-to-month so you don't have to worry about over committing and being stuck with a product that doesn't work for you.
Overall, great value for the money we spend!

Cons

The reporting features on the actual reporting tab are limited, we often pull reports from applicant searches instead to look at the data we are most interested in.
There were a couple of hiccups in the implementation that I thought would have been smoother considering the upfront work on both the Client and TAM's part.
The color scheme for the workflow is a set gradient so that if you have a lot of steps in your workflow it's hard to discern between stages in the desktop tab graphic.
Tracking can be a bit of a challenge when hiring multiple candidates for one role.

 
 

Kristen from Traffix
Specialty: Transportation
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

The Applicant Manager is an amazing software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The Applicant Manager is an amazing software. It is so easy to use and the customer service is beyond great! They are very responsive and quick to get back to you anytime you send in a question or request. The Applicant Manager staff are so pleasant to deal with over the phone and are very understanding and kind - even if the answer is obvious! The have amazing webinar's and a great deal of useful information in their Knowledge Base. They also, constantly take the comments and requests of customers into consideration to make useful improvements! Overall, The Applicant Manager is an amazing software and I would be lost without it!

 
 

Kathy from LimnoTech
Specialty: Engineering

September 2016

September 2016

Very happy with it so far

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It has been easy to use for both me as the administrator and for the hiring managers who have used it. It has really streamlined our process. The vendor has been extremely helpful and responsive when I've had questions. I evaluated several systems, and felt that TAM would best meet our needs at a reasonable price. We are a small firm and only hire a handful of candidates each year, so I don't need a lot of bells and whistles. TAM is a straightforward system that I can customize to meet my needs. I also liked the low-key sales approach - I never felt pressured or like they were trying to sell me anything I didn't need or want.

Likes Least

If I had to find a negative, I suppose it would be that it was a little tricky to get the integration with our website worked out. But TAM was very responsive in helping find a solution quickly.

Recommendations

I ended up doing demos for I think 5 systems, and they started to blur a bit in my mind by the time I got to the end. I'd suggest thinking about what is most important to you in a system and staying focused on that, and trying to keep your demos to a fairly short list.

 
 

Eric from Allied Community Services, Inc.
Specialty: Non-Profit

September 2016

September 2016

Great product + great price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I'm really glad I picked The Applicant Manager over all the other systems I looked at. It's a great value. The interface just makes sense - I was able to get things up and running in minutes. The best part though is the customer service The Applicant Manager offers. Knowledgeable, helpful advice is what I always get. If they are having a technical problem like server or connectivity issues, they contact me and explain to me what's going on. Transparency is very important to me, and they live up to that. Finally, they are always adding features that help us out.

Likes Least

They haven't let me down at all during my experience.

Recommendations

Look at the demos that companies offer and then compare prices. Price was a big consideration for us as a non-profit. Also looking at the customer satisfaction rating on this site and then decide which way to go.

 
 

Donna from KU Endowment
Specialty: Education

September 2016

September 2016

The Applicant Manager (TAM)

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Love the simplicity! User friendly and meets our needs for an applicant tracking product.

Likes Least

Our organization has used TAM since June 2016 and have not came a crossing anything.

Recommendations

We previously had Taleo which was a good product as it stood alone, but once the product was sold and supported by another company, it was not so user friendly and was robust for what we needed. Training and customer service was poor. We researched and had several vendors that we had demos with. After our review and comparison we went with TAM. TAM is a great product and easy to use. Enjoy working with TAM's customer support and love the fact I talk to a live person and resolve any questions I may have.

 
 

Mike from Boss Search Group
Specialty: Recruiting Agency

September 2016

September 2016

Excellent Product and Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I have used many applicant tracking systems and TAM is bar far the easiest I have used. In addition the support has been fantastic.

Likes Least

The software is very straight forward and built for simplicity and ease of use. By design it lacks some bells and whistles that very large organizations may require.

Recommendations

When evaluating, take your time and create a list of questions. Important to evaluate what you really need vs. what would be nice. This product was very easy to get up and running.

 
 

Michele from Associated Bag Company
Specialty: Distribution

September 2016

September 2016

Easy to Implement, Efficient to Use, Effective!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

TAM was not just the best value for the price (it is truly an affordable solution that should not be overlooked) it was easy to implement and made our recruitment process much more efficient and entire HR Team more effective as a result. The TAM team has amazing customer service, with immediate response to questions. The organization is so nimble that they can modify on the go to meet customer concerns or requests. The periodic "TAM Talks" outlining improvements directly from that client feedback are very helpful and all new version roll-outs are totally seamless without any additional cost.

Likes Least

Nothing - the product is easy to use and the support is matchless. They've gone above and beyond for us as we converted from an entirely manual process and were flexible enough to allow us to maintain certain manual controls.

Recommendations

This isn't an talent management program with a lot of colorful optics and pretty dashboards that comes at a premium price and complicated IT process. This is a tool that meets all the applicant management requirements at a great price with no down time to implement or train on, is easy to use, plus customer support is always available, responsive, and adaptive.

 
 

Steve from Indusa
Specialty: Consulting

August 2016

August 2016

Approximately 1 year using TAM for input of resumes

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Affordable price for the quality of the applicant tracking system. Provides more than I need, which is input of candidates and notation of conversations and submittal process. Vendor is very attentive to questions regarding the use of the product and updates to the product to continually improve user experience.

Likes Least

Have had an issue posting job opening to the home page of LinkedIn. Was told it may have to do with contact information I provided in the posting. But that is not the issue. Might still be my execution of the posting and not the limitation of the product. Yet to be determined.

Recommendations

Test drive other products out there to see which one works best for you. You can get a month or so free trial on competing products.

  Response: The HR Manager, The HR Manager

Date: August 2016

August 2016

 

Thank you Steve for your review of TAM! I just wanted you to know that a member of our support team will be contacting you to see how we can help resolve the issue with your LinkedIn posting. If you need any help in the future, please feel free to give a shout to our support team.

 
 

Jalinda from Water Heater Man, Inc.
Specialty: Maintenance / Field Service

August 2016

August 2016

Easy to use, great customization.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The vendor has great customer service. They have been able to do everything I have asked. I have posted several jobs and have received many applications via the free job boards. I am able to see the status of all the applications and take my time to review them.

Likes Least

So far I am happy with my entire experience. The only thing that would have made my experience better is if they would have contacted my website host directly and taken care of connecting a link on my website for me.

Recommendations

Look at several. I found this to be the best fit for our company.

 
 

Jeanne from Advanced Sciences and Technologies (AS&T)
Specialty: Engineering

August 2016

August 2016

Job Changer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

The best feature(s) is automation. If I can spend my entire day inside of TAM, I would. It's a true database and I love that everything you put into the system, you can pull out with a report. The days of receiving a resume via e-mail and saving it on your computer are over. That process was so time consuming. Getting back to automation, the template e-mails that you can send out with the click of one button is amazing and you can create your own. No more typing e-mails. It has cut more than half my time in a day. I would welcome someone to call me on the phone so I can explain in further detail.

Likes Least

No really anything and if I did have a few things they probably could be fixed or already exist as TAM has so many features that I have not even had time to explore yet.

Recommendations

Change is difficult however once you overcome the hump, it is sooo worth it. Have one person learn the software and become the administrator and then train people how to use the system to its fullest. They too, will love it.

 
 

Dale from PRS In VIVO
Specialty: Other

August 2016

August 2016

I have had a very postivie experience using TAM.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

It is very user friendly and I have received excellent customer service and technical support, when requested.

Likes Least

I do not have any issue with the product and would highly recommend it.

Recommendations

I was looking for a system that was user friendly, and would capture the information that is required for all applicants. TAM meets all of our needs and can be as comprehensive as you need it to be.

 
 

Jodi from Adcomm
Specialty: Telecommunications

July 2016

July 2016

TAM in review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Value for Money

Likes Best

The vendor seemed to know the product well and was helpfull

Likes Least

There was nothing applicable about this question during this portion of the review.

Recommendations

Others should have a list of needs ready to discuss for this vendor.

 
 
 
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