Cin7 Software


 

Cin7 is an inventory management solution designed for small and midsize retail and wholesale businesses. It offers inventory management, point-of-sale, warehouse management and reporting functionality within a suite. The solution can be deployed both as a cloud-based and on-premise system.

Cin7 features e-commerce integration that allows users to display the accurate pricing of items based on the stock’s real-time landing price. Users can track their inventory in real time, which helps with preventing overselling and over allocation.

Cin7 offers stock reorder functionality, allowing users to create purchase orders directly from the inventory portal during an inventory shortage. The solution also features third party logistics services, which helps users ship stock from their warehouses via registered logistics companies.

With the help of customized reporting and dashboards for tracking and monitoring all the inventory data, users gain a complete view of all their warehouse and shipping activities and are better equipped to make inventory and stock level decisions.

 

Cin7 - Inventory control
 
  • Cin7 - Inventory control
    Inventory control
  • Cin7 - Inventory management
    Inventory management
  • Cin7 - Multiple devices
    Multiple devices
  • Cin7 - Purchase order
    Purchase order
  • Cin7 - Stock tracking
    Stock tracking
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

172 Reviews of Cin7

 

Start your review of Cin7

Click to start
http://www.softwareadvice.com/inventory-management/cin7-review/
Software Advice Reviews (1)
More Reviews (171)

Showing 1-1 of 1

Mikko from POINT 3 Basketball
Specialty: Consumer Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Solid value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been generally very responsive and helpful in solving problems. Most other software packages in this range barely even offer support!

Pros

The range of functionality that Cin7 offers is similar or even superior to what other platforms offer for almost twice the price. While I wouldn't call it perfect, it has definitely increased our ability to analyze our business performance and stay on top of everything on a daily basis.

Cons

As with any software system transition, there are some functionalities that you have to sacrifice to gain others. We are still adjusting somewhat to the new system, though we are definitely in a much better place than we were with our previous software package!

 
 
 
Showing 1-20 of 171

Tim from C2C Sport Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fantastic Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Built in apps which are ever expanding made integration easy.
3PL and Xero apps were what made us choose this software.

Pros

Cin7 Support is second to none which made implementation and integration a breeze. Moving away from an all in one ERP system Cin7 was an easy choice that ticked all the boxes for E-Commerce, POS, 3PL and integration with Xero.

Cons

The only minor issue was a CSV upload imported some codes as scientific data/date format. Mathew Cho from Cin7 support fixed this and was a pleasure to deal with.

Source: Capterra
 

Andrew from Scarles Ltd

June 2017

June 2017

Really good system overall, reporting is pretty good . Little slow on customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and good value for money for what features you get. The point of sale system is amazing very good

Cons

Probably the lack of more detailed reporting, having to pay a large sum of money to get quicker customer service help when there are technical issues with the product or if I have questions

Source: Capterra
 

Shiva from Subrails

May 2017

May 2017

Great software for inventory

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We were able to do superb serial based tracking of our inventory.

Pros

Great software which has a good user friendly concept. The team has progressed well over the years to include great features and constantly progressing towards ironing out any issues.

Cons

There are some limitations towards customization but the whole concept of Cin7 is like one size fits all so we have to suggest and wait for it to be taken up. Although you cant fully change the software but they do try their best to make available whatever customization they can do for us.

Source: Capterra
 


May 2017

May 2017

Great software

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

Great software which has a good user friendly concept. The team has progressed well over the years to include great features and constantly progressing towards ironing out any issues.

Cons

There are some limitations towards customisation but the whole concept of Cin7 is like one size fits all so we have to suggest and wait for it to be taken up. Although you cant fully change the software but they do try their best to make available whatever customisation they can do for us.

Source: GetApp
 

Prashanth from Andscon Ltd

May 2017

May 2017

Extremely comprehensive inventory management software and very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Efficiency in managing stock, time saving, high functionality and seamless integration into our processes and excellent customer service.

Pros

CIN 7 is a comprehensive and easy to use inventory management software that has helped us immensely in managing our stock and saving us a lot of time.
The interface is easy to use and the functionality and compatibility it provides is second to none which makes our everyday functioning seamless.
Their support staff is extremely helpful whenever needed as well. Strongly recommend this software.

Cons

Nothing in particular yet. There have been instances where more provisions for customizing would have helped us, however the customer support has been very prompt in fixing any issues that we have had.

Source: Capterra
 

Cecelia from Silk Flower Depot
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Growing product but great service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Inventory management and EDI connection in one.

Pros

You will be working with real people and they are responsive and easy to work with. This product has good starting capability and is always expanding. I look forward to working with them long term.

Cons

Time difference makes working from the US a little challenging, but it's worth a few late nights and weekends.

Source: Capterra
 

Rhonda from Crimson Chemicals Corporate
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Overall software is fairly good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

This program is great at managing inventory, invoicing and entering purchase orders to vendors. Being able to track product in and out and batch and serial numbers is a great feature.
Emailing invoices is easy to do.

Cons

I don't like how it interacts with Xero. Also, don't like that it doesn't have the customization we need. The inability to add more than one contact without creating a separate company entry for the new contact is a big minus.

Source: Capterra
 


May 2017

May 2017

Greatly improved day-to-day business processing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Cin7 reduced processing time from processing and receipting Purchase orders, as well as processing Sales orders, though to being processed through accounts, through the integration with Xero.

Cons

Auto product search is great saves a click of 'search' every line entry!
However the delay in the search is frustrating - no time saved really.

Source: GetApp
 

Sally from Beverageworks
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Greatly improved the day to day running and especially the integration with accounts,

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin7 greatly Improved timely processing of accounts - it saved us time!

Pros

The ease of processing Purchase and Sales orders and on completion of theses orders, the flow through to Xero.

Cons

The cloud delay with the auto search - but this is more than outweighed by it's functionality. (Although would have taken just as long if you had need to click a 'search' button !)

Source: Capterra
 


May 2017

May 2017

Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

We have been with Cin7 for several years now and although the initial customisation provides ongoing challenges for us, we have experienced really good customer service recently for any day to day issues and problems we encounter. The team get back promptly, mostly with a solution and otherwise with suggestions of what we can try to help get around issues.

Cons

As our system was so heavily customised initially, and parts of the planning side remain incomplete, the system doesn't provide a complete end to end solution for our business. This means a lot of workarounds to get the information required out of the system so planning takes longer than it should. There was a heavy reliance on one programmer which is always a dangerous position to be in and hopefully this is no longer the case moving forward.

Source: GetApp
 

STEPHEN from AVENEL OF MELBOURNE
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Constantly evolving

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Transparency / visibility, remote access

Pros

Being cloud-based. Live data, ease of back ordering, visibility of orders. Overall look and feel of the main interface.

Cons

Processing credits - not enough control. ie I can process credits for greater quantities of stock against a debtor than what quantity was originally invoiced. Transaction / credit links need to look-up product database to allow / disallow stock movements.

Source: Capterra
 

Chris

May 2017

May 2017

Pleased we made the change

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Changing from a retail pos system that we have Been using for more than 14 years was daunting. but after researching and implementing Cin7 we could not be happier.
The transition, support and the features of the program where easy to work with and made the implementation very easy.
the Staff all love the new system that makes retailing easy.

Pros

Simplicity, Reporting, Functionality, Support

Advice to Others

Try it for your self to quickly see how easy it is.

Source: GetApp
 

Stephen from Jumpflex
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Cin7 has enabled us to go global

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been looking for an application to house all the components of our business in one place. For years we have been using an array of programs and spread sheets, which increases the complexity and confusion within the business. Cin7 has enabled us to eliminate the majority of these additional applications and simplify the tools we use.

Pros

For years we have been experimenting with systems that will enable us to grow. Cin7 is now centred as our core system that handles stock purchasing through to customers sales to even document management.

Cons

The size and potential of Cin7 is huge, which means it can be very time consuming setting up and customising it to your needs. We are still learning even now.

Source: Capterra
 

Susannah from The Wholefood Collective
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

We need good tools to automate time consuming tasks as much as possible. Cin7 is great for us!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've automated laborious, time consuming tasks. Being new to the industry I knew we needed software to help where we lacked the experience.

Pros

We can integrate it with our 3PL, our accounting software and with shipping software. Gotta have all the tools talking to each other!

Source: Capterra
 

Jacqualine from Stretton Clothing Company
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

4/5 Stars

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Very straightforward system. Easy to setup and easy to maintain, great reporting functionality, LOVE the tracking of stock movements!
Could do with some more customization options, but overall a good service.

Pros

Tracking the products

Cons

Lack of customization. Doesn't do every report I want and I can't make my own

Advice to Others

It is really great if you take the time to learn how to use it properly.

Source: Capterra
 

Jaye from Floodlight Dist

April 2017

April 2017

Cin7 is a very straight forward system

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin7 is a very straight forward system with all the must have features/integrations and fantastic reporting options.
Like any extensive system, its all about setting up correctly from the start, making sure your utilising all the available features that meet your business requirements.
Great customer service from Rush who continually went beyond to make sure we were set up correctly from the start.
Highly recommended.

Source: Capterra
 

Laurice from Janitor Supplies Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

EXCELLENT INVENTORY CONTROL

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using CIN7 for the last 2 years. I have found this programme very easy to use and it suits my Customer Pricing better than any other programme I have trailed.

Pros

I like mostly the fact that I can have many Pricing promotions for my customers

Cons

Unfortunately the Cost of Goods feeding into Xero - would be great if it were quicker

Advice to Others

Not really

Source: Capterra
 

Harriet from L&D

April 2017

April 2017

Cin 7 Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Cin 7 has been a challenging experience for us and it has taken many months for us to make the transition from MYOB. As a program it integrates with Xero well and is fairly easy to use apart from a few 'tricks' that are not obvious. However, we are disappointed with the difference between what was promised and what was eventually able to be delivered, mainly in terms of customisation for our business. However, while it has been a long and frustrating process, while the customer service experience lacked good communication at times an effort was made to work with us as much as possible.

Source: Capterra
 

Mel from Aroma Coffee Roastery Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Excellent Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software is not that easy to use, but with the support from Cin7 staff, it won't be a problem. Just don't hesitate to ask your feature requests as usually they can always grant or if not they'll give you a tip on how to deal with your issues.

Source: Capterra
 

molly from molly mutt
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

revolutionized my business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

we went from having a severe bottleneck in regards to sales orders/accounting/inventory management - to giving everyone real time access to our numbers, inventory & sales. for that reason alone (and many others), i highly recommend it. are there things that could be better? obviously. but i do believe they are working on those things!

Pros

we went from having a severe bottleneck in regards to sales orders/accounting/inventory management - to giving everyone real time access to our numbers, inventory & sales. for that reason alone (and many others), i highly recommend it. are there things that could be better? obviously. but i do believe they are working on those things!also set up was a breeze (because you have a specific person assigned to your company!)

Cons

b2b site could be improved. as could make modifications/personalization easier

Advice to Others

just get it. worth it.

Source: Capterra