Cin7 Software


 

Cin7 is an inventory management solution designed for small and midsize retail and wholesale businesses. It offers inventory management, point-of-sale, warehouse management and reporting functionality within a suite. The solution can be deployed both as a cloud-based and on-premise system.

Cin7 features e-commerce integration that allows users to display the accurate pricing of items based on the stock’s real-time landing price. Users can track their inventory in real time, which helps with preventing overselling and over allocation.

Cin7 offers stock reorder functionality, allowing users to create purchase orders directly from the inventory portal during an inventory shortage. The solution also features third party logistics services, which helps users ship stock from their warehouses via registered logistics companies.

With the help of customized reporting and dashboards for tracking and monitoring all the inventory data, users gain a complete view of all their warehouse and shipping activities and are better equipped to make inventory and stock level decisions.

 

Cin7 - Inventory control
 
  • Cin7 - Inventory control
    Inventory control
  • Cin7 - Inventory management
    Inventory management
  • Cin7 - Multiple devices
    Multiple devices
  • Cin7 - Purchase order
    Purchase order
  • Cin7 - Stock tracking
    Stock tracking
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

182 Reviews of Cin7

 

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Software Advice Reviews (1)
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Showing 1-1 of 1

Mikko from POINT 3 Basketball
Specialty: Consumer Goods
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Solid value for the money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service has been generally very responsive and helpful in solving problems. Most other software packages in this range barely even offer support!

Pros

The range of functionality that Cin7 offers is similar or even superior to what other platforms offer for almost twice the price. While I wouldn't call it perfect, it has definitely increased our ability to analyze our business performance and stay on top of everything on a daily basis.

Cons

As with any software system transition, there are some functionalities that you have to sacrifice to gain others. We are still adjusting somewhat to the new system, though we are definitely in a much better place than we were with our previous software package!

 
 
 
Showing 1-20 of 181

Hardik from The Chocolate Box Enterprises
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

Powerful, Easy to use - POS & Online Inventory Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Ease of access from anywhere, very interactive

Pros

Customization of reports is Phenomenal. Excellent Friendly Customer Service, Easy to use and Online.

Cons

Sometimes can be glitchy, some features complex to understand, slow, inability to sort data when importing

Source: Capterra
 

Emma from Roobuck Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Compared CIN7 with others inventory softwares, CIN7 is the most powerful and vale for money.

Ease-of-use

Functionality

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Customer Support

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I can trace every single transaction in the system with serial no of the item sold. perfectly integrated with accounting software as well.

Pros

All products are traceable in cin 7 and CIN 7 integrates perfectly with Xero. Very east to use.

Cons

Limitations for users to customize the forms. can not do a product report or list with all serial no. counting.

Source: Capterra
 

Alan from Skyroam
Number of employees: 51-200 employees Employees number: 51-200 employees

August 2017

August 2017

This company failed to provide us any adequate on boarding time outside of New Zealand Hours

Ease-of-use

Functionality

Product Quality

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Value for Money

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None

Pros

I did not like anything about this software because the failed to provide a way to actually use it.

Cons

Terrible customer service and lack of on boarding resources. They only provided on boarding services during New Zealand time zones initially. We requested a freeze on our account which they agreed to provide but continued to bill us and despite multiple promises for a refund they failed to do so.

Source: Capterra
 

Jessica from Karen Gee Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

We have been using CIN7 for almost two years and I still highly recommend it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

We have been using CIN7 for almost two years and I still highly recommend it. Not only has it been instrumental in managing the various aspects of our business effectively, but it is also very easy to use and for new staff to learn. Technical support is excellent - very reliable and always willing to assist us in creating solutions to meet our needs as the business has grown.

Cons

Many of our sales are made-to-order, so it would be very useful if our production team were able to highlight and flag orders, and to have pop-up reminders.

Source: Capterra
 

Mike from Nady System

July 2017

July 2017

The order entry experience is streamlined and easy to use.

Ease-of-use

Functionality

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Value for Money

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Pros

When entering sales orders product inventory information is available when product is entered to order.

Cons

The delivery address space has to be deleted and changed for drop ship customers as
opposed to having it blank from the onset and cannot store multiple delivery addresses
for an account.

Source: Capterra
 

Toby from Nady Systems

July 2017

July 2017

With a few tweaks, Cin7 has proven to be perfect for our needs--comprehensive and user friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

I was a bit intimidated by Cin7 at first since I'm not very proficient with software programs in general. But after an initial brief training session, Cin7 was not nearly as intimidating as I expected. It streamlines a lot of information that previously was very difficult (if not impossible) to access and opens up new possibilities for our company which broaden our scope and increase our efficiency. Having worked with an older system way past its prime, I wasn't aware of the enormous potential offered by a program like Cin7. Maybe there are others like it out there but for now we're thrilled to have chosen Cin7. It meets our needs (and more!) and we look forward to pursuing the many new opportunities it has opened up for us. Thank you Cin7!!

Cons

I haven't used Cin7 long enough to have experienced any problems with the program. I understand we need to customize some areas but that's to be expected with any new program.

Source: Capterra
 

Byron from Nady Systems Inc

July 2017

July 2017

easy program to use.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Pros

Cin7 has helped Shipping department, process orders smoothly and it has also help with accurate inventory.

Cons

Some customization was required to get the system working the way we want it to in Shipping Department.

Source: Capterra
 

Joy from Nady Systems, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Cin7 is user friendly. It allows you to manage sales orders, inventory, purchase orders with ease.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Great cloud management tool, we can manage our stock efficiently!

Pros

Current reports are very helpful. It provides stock accuracy, margins. backorders, adjustments, etc. It is easy to search the data that you need. This program eliminates some of the tedious task in checking inventory. I am still learning the program and it's easy to navigate.

Cons

The program is slow at times. Customization is limited. I think it's still early for me to pinpoint the other cons since I just started using it.

Source: Capterra
 

Dorsa from Nady Systems Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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managing all business in one place

Pros

this ERP system is so user friendly and I like it since it is web base and integrated, Its connection to differenet cloud services the same as Amazon, E-bay and big commerce is useful.

Cons

access limitation which makes the user listings so crowded and also I need to customize my account more which is not available for the user to customize it's End

Source: Capterra
 

Todd from Nady Systems

July 2017

July 2017

Cin7 is a fantastic platform that really helps our company work in a paperless environment

Ease-of-use

Functionality

Product Quality

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Paperless environment with accurate inventory.

Pros

Cin7 helped our company become a paperless environment. With all the inner workings of the platform, it has helped the step by step ordering and shipping process move smoothly with an accurate inventory.

Source: Capterra
 

Charlie from Nady Systems
Number of employees: 11-50 employees Employees number: 11-50 employees

July 2017

July 2017

Fantastic solution! We finally upgraded from a much older system, and Cin7 has surpassed all of our

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Time saver + all team members are on the same page

Pros

Ease of use, great support and customization options. It's flexible enough that we can have everyone in the company collaborating on projects, all within one platform.

Cons

Can be a bit slow at times, but this isn't really a problem. By "slow" I only mean that you have to wait an extra second or two sometimes.

Source: Capterra
 

Graeme from Touchstone Enterprises
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

Very good. Xero and Magento integration worked well with great help from their support team.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Vastly improved our ability to track inventory and improve purchasing strategy, sped up and reduced the numbers of errors in the order fulfillment process.

Pros

Even with all the features available it is quite intuitive to use. Staff were up and running on day 1 with sales and purchase orders. As I was involved in the setup side bringing in existing contact and product lists was relatively simple with good mapping features with a unique bulk update method using cut and paste from Excel to fine tune the categories, etc. It covers all the requirements of inventory and we could customize the fulfillment stages to suit the business - in this case primarily online sales. You can viewing an order at each stage which is a major benefit, especially where non-stock products need to be ordered. In this case, there is a smart buyer feature which auto populates purchase orders based on sales requirements. There are many other features I can't comment on as it's early days yet.

Cons

Not much. Small things like drop-down options instead of free format sub group options would be useful for reporting purposes.

Source: Capterra
 

Dave from Aqua Design Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

There is a lot to the set up but worth the effort

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have only started to sue it but I see it saving alot of time and wil probably save us a labour unit during a busy periods.

Pros

For us this software will transform how we do business and give us the ability to grow. We like the link to our magento website and the connection we can have with our shipping and we find it easy to use.

Cons

Could be laid out better, but is easy enough to get use to. The templates are not easily changed or can not be changed without cost.

Source: Capterra
 

Josephine from Logisoft Pty Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

July 2017

July 2017

An exciting journey into cloud inventory ERP that is within reach of SMEs for price and ease of use.

Ease-of-use

Functionality

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Value for Money

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A full featured inventory management solution that I can offer to my SME clients in wholesale distribution and retail.

Pros

As a cloud integrator/implementor of inventory solutions, I have found that Cin7 offers the most features in the market place and exceptional value for money. It caters for wholesale distribution/multi location/consignment both from customer and suppliers and multiple sales channels including EDI, Amazon and Ecommerce. For an inventory business that is growing and focussed on making the most of every sales channel - this product is a MUST. In addition, support is second to none, the quality of the online materials is excellent including step by step videos, premium support conducts weekly troubleshooting where customers can ask anything about the product and get targeted assistance. This software vendor is in for the long haul and is committed to the best customer experience. I am delighted to have Cin7 as one of my partners and can't speak highly enough about their sales and support teams.

Source: Capterra
 

Ha from AV Connect Pty Ltd

July 2017

July 2017

Been using CIN7 almost 1 year for our wholesale and distribution business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Easy for data entry
Templates are well presented: our customers really appreciate the invoices we send out with clear images and information.
Friendly and helpful support staff

Cons

The sync with other systems like Xero or WooCommerce are not very good. A lot of data still need double entry on both CIN7 and other systems.
Report list is limited.

Source: Capterra
 

Chloe from Beequip

June 2017

June 2017

Frustrating

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Product Quality
Quality
Value for Money
Value
Support
Pros

- The costings on import orders is great.
- It has a good search function although it is slow to work!
- Like the bulk update function.
- Also like the dispatch section - bulk updating dispatched items, and bulk emailing.
- 3PL Function

Cons

The software doesn't do Quantity Price Breaks as promised.

Customization is limited - as soon as you need one small thing customized you lose control of all customization. (i.e. templates) It then takes forever to get it done, going around in circles explaining what you want.

What works on POS may not work in the back end or B2B, functions differ between the platforms, can make it very confusing and frustrating.

Not very user-friendly: Takes forever to enter data, layout is clumsy, stalls and blanks out regularly, needs more links between information.

Source: Capterra
 

Tim from C2C Sport Pty Ltd
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fantastic Support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Support

Built in apps which are ever expanding made integration easy.
3PL and Xero apps were what made us choose this software.

Pros

Cin7 Support is second to none which made implementation and integration a breeze. Moving away from an all in one ERP system Cin7 was an easy choice that ticked all the boxes for E-Commerce, POS, 3PL and integration with Xero.

Cons

The only minor issue was a CSV upload imported some codes as scientific data/date format. Mathew Cho from Cin7 support fixed this and was a pleasure to deal with.

Source: Capterra
 

Andrew from Scarles Ltd

June 2017

June 2017

Really good system overall, reporting is pretty good . Little slow on customer service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

Easy to use and good value for money for what features you get. The point of sale system is amazing very good

Cons

Probably the lack of more detailed reporting, having to pay a large sum of money to get quicker customer service help when there are technical issues with the product or if I have questions

Source: Capterra
 

Jason from Leaders Cosmetics USA, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Great ERP System for Tracking Inventory that Seems Rigid in its Customization

Ease-of-use

Functionality

Product Quality

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Value for Money

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Build Of Materials Tracking

Pros

Cin7 is used daily at our company. The cloud based ERP system is very effective in tracking our inventory through all stages of the production cycle using a simple to use Build of Materials option. The system is able to break down raw materials into base components and then build them back again into sales orders, effectively tracking each component we sell and not just a final product, saving us a great deal of time and effort in tracking down operational costs. Great Experience with Integration. Our company uses software like Quick Books and cloud based platforms such as Shopify. Both integrate seamlessly with Cin7.

Cons

While configuration is pervasive throughout the application, customization options are limited and rarely extend beyond the original design constructs.

Source: Capterra
 

Aleksei from Q-Liquid Ltd.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Let's give routine to robots and start thinking more!

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Pros

I know the Cin7 for a couple of years. I can see guys are growing very fast and the management quite delays to the growing of the company. The company spending a lot of time to advertise the Cin7. In my opinion, the company does not spend enough time to develop the Cin7 and work with customers especially to make customization for them. The developers and support team quite late for the fast growing company. Simple things working very well, but if you want something special for your special business process Cin7 answer we can not do it. And at the same time, I receive the same answer for some simple things which should be done by default. The Cin7 developers develop firstly what more popular under the requests from customers, so this is just one way of communication. They do not ask all customers if they need something and do not share information what other customers ask from Cin7 to make for them. Because some of the customers just simply do not know what they could possibly have from Cin7 to make their business better they need to have a support from Cin7, otherwise, some companies will loosing money on something which Cin7 could possible automatise for them or show the short cut. So the priority of development not actually going the right way. Would like to see more options for users create their own interface, reports, etc. without asking Cin7 make it for them.
Cin7 can save a lot of time for the customers if Cin7 will work more to customization way.

Source: Capterra