Ordoro Software


 

Ordoro is a Web-based inventory management system that specializes in multi-platform shipping. Designed with small to midsized retailers and item-based businesses in mind, Ordoro allows users to integrate all of their ecommerce accounts—including Shopify, Bigcommerce, Amazon, eBay, Etsy and Magento—into one platform.

Ordoro also integrates with users’ accounts from major shipping carriers like UPS and FedEx, which streamlines the shipping process and lets users find cheaper commercial shipping rates.

With Ordoro’s integration capabilities, users can monitor their inventory levels across all of their ecommerce accounts in one unified place. Its inventory management system also features kitting capabilities, which allows users to bundle products into kits.

Available as a monthly subscription, Ordoro’s standalone shipping application has different pricing tiers that are based on orders per month, sales channels and users. Users can opt-in to Ordoro’s inventory management system for an additional monthly cost.

 

Ordoro - Orders
 
  • Ordoro - Orders
    Orders
  • Ordoro - Dashboard
    Dashboard
  • Ordoro - Shipping labels
    Shipping labels
  • Ordoro - Shipments
    Shipments
  • Ordoro - Sales channel listings
    Sales channel listings
  • Ordoro - Customs declarations
    Customs declarations
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

48 Reviews of Ordoro

 

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Software Advice Reviews (1)
More Reviews (47)

Showing 1-1 of 1

Carl from DIY Pest Control Power, LLC
Specialty: Chemicals

April 2016

April 2016

Service After You've Closed Your Ordoro Account?

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

There is a willingness to serve with Ordoro that is rare in business today. I had to close a company due to distributor misrepresentation. Several months later, after closing the Ordoro account, I had to ask for records when an internal backup source failed. Ordoro produced the records I needed when my account was no longer active. There were no questions and no delay. Great "former" customer service.

Likes Least

I didn't find anything lacking with Ordoro services.

Recommendations

Exceptional customer service. Guidance when you need it. Results oriented with your needs foremost.

 
 
 
Showing 1-20 of 47

THOR

August 2017

August 2017

First Rate Customer Support

Ease-of-use

Functionality

Product Quality

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Pros

User Friendly, Customize-able, Easy PO creation and inventory management, Great Postal Rates, Fast and consistent. Most of all - the best customer support we've ever come across after 18 years in eCommerce.

Cons

Better API communication with Bigcommerce would be a plus - but it's not a deal breaker by any means. Pitney Bowes API has been an issue - but this isn't ORDORO's fault. I'm pretty short on cons...

Source: GetApp
 

Jeff

July 2017

July 2017

Maybe the best customer service anywhere!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ordoro's customer service should be the model that more business' use. They have terrifically accomplished technical support and the team members, to whom I've spoken, are polite, helpful, and knowlegeable beyond the normal standard that I usually see. Bravo, to Ordoro!

Cons

Their advanced features, like the inventory or PO features, which come with higher priced versions are not available to the smaller users as they are a bit cost prohibitive. It makes me anxious to build my company just to have these features at my disposal. I wish they had even an Inventory and PO Light Version for the smaller users.

Source: GetApp
 

Chana from StyleAndBeauty

December 2016

December 2016

So easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I use to Had write all of my order from each site I sold on but that quickly became difficult ordoro works with all of the sites I use and offers shipping discounts!

Source: Capterra
 

Rebecca from Posh

November 2016

November 2016

excellent inventory software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using Ordoro for a couple of months now. It has an excellent interface and an easy way to track inventory. They also have a great Kit option that will still allow you to track inventory even when you are selling the same SKU in multiple product bundles. We would like to eventually process orders with Ordoro as well. We are really happy with the product.

Source: Capterra
 

Chrystal from DigitalSoaps, LLC
Number of employees: 1 employee Employees number: 1 employee

October 2016

October 2016

Top Notch Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ordoro lets me manage orders from multiple sites, in one place! I can see orders and print shipping labels from Etsy, eBay, and my own business site. Being able to bulk print labels makes things go a lot faster. The pre-set options are extensive (even flat-rate padded envelopes, which cost more than regular flat-rate envelopes). It's easy too, to reprint labels (they save as PDFs). And it's easy to cancel labels too for a refund. I have only ever used USPS, but you can load money for other shipping services like UPS. Any time I've had an issue, Ordoro customer service has been amazingly quick to respond.

Pros

The ability to manage orders from multiple sites in one place. And it can communicate with e-commerce sites, to let people know their order shipped and to mark the order as shipped on those sites. PLUS the postage is significantly discounted.

Cons

Sometimes I get error messages communicating with my sites.

Advice to Others

If you're looking for a way to print bulk labels for multiple orders (saves me during the holidays); if you're looking for a way to print international first class, priority and express packages; check to see if your stores integrate with Ordoro! It doesn't work with every site, but if it does, I recommend getting the service.

Source: Capterra
 

Alex

October 2016

October 2016

Exceeded Expectations

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Ordoro every day, and besides their easy to use platform their customer service is top notch! After vetting a number of platforms similar to Ordoro I couldn't be happier with our decision.

Source: GetApp
 

Tina

July 2016

July 2016

Excellent App and Excellent Customer Service To Back It Up!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I spent about a month thoroughly searching for the right backend fulfillment software for my eCommerce business. I read up on numerous blogs, articles, and reviews. There were definitely some big name guys out there that I considered, but at the end of the day, I went with Ordoro and I'm so glad I did! I would highly recommend Ordoro to anyone else looking for a fulfillment app for their business.

Pros

-Easy to navigate and user friendly interface.
-Technically advanced and professional level quality.
-Great features(especially the deep discounts off of regular USPS rates!)
-Fantastic customer service for all your technical questions.
-Many features that can be added on an as-needed basis. You only pay for what you need which is great!
-Affordable
-Reliable technology

Cons

I honestly cannot think of any at this time.

Advice to Others

I would definitely give Ordoro a shot. You have nothing to lose as they don't hold you committed to any type of long-term contract.

Source: GetApp
 

Diane

February 2016

February 2016

Great program, already saved the fee

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I am using Ordoro, after trying them last year for a while and than dropping them, have found them now to be a great shipping channel.

I sell on my web site, Amazon, eBay, Etsy and hopefully have some sales this year on Shopify.

Ordoro collects all but my web site, which I enter manually.

Than I can pick between USPS (which runs via Endicia), UPS or Fedex. Whoever is cheapest gets the shipment, great for me, as some shipments are 2-3 pound some 30 pound. (I ship live plants).

Very happy with Ordoro. I save more than the $25 a month fee easy in the spring, summer and fall.

Source: GetApp
 

Dennis

February 2016

February 2016

Ordoro - Rockstar Employee

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We are a small eCommerce business in the RV parts and RV Accessories space www.MakariosRV.com. We were at a transition phase for growth and could not really justify the expense of an additional employee, this is when we began our search for an intangible approach versus a tangible. Ordoro represents our latest employee and removes the human error factor. IT takes a little time to setup, but after setting up - it is fantastic.

Pros

Processing purchase orders directly from our eCommerce platform. Creating shipping labels from different carriers and printing them and then the software goes one step further and updates our eCommerce platform with the tracking numbers. Sure, other software performs similar tasks and this software Ordoro excels with the above mentioned tasks with very little effort on our behalf. Rockstar employee just happens to fit in with the rest of the team!!!

Cons

One improvement would be the final step in the process and this would be obtaining the tracking information from the vendors the purchase orders are pushed with a call and push back into the eCommerce platform. This will be the Bugatti in the SaaS platform.

Source: GetApp
 

Sean from United Tees Inc.
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2016

February 2016

Helped Make my Business Run Better

Product Quality

Value for Money

Product Quality
Quality
Value for Money
Value

Ordoro has been helping us sell on multiple ecommerce channels fora few years now, and we couldn't be more satisfied! All all orders from Etsy, Amazon & Shopify come to one place to ship & track inventory. It makes everything easier.

Pros

All Orders in 1 place
Batch Shipping- create & print many labels at once.

Source: GetApp
 

Angela Murphy from Smoky Lake Maple Products, LLC
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2016

February 2016

Changed my life

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Without Ordoro my business would not have been able to grow the way that it has. Ordoro enables us to stay organized and provide better service to our customers.

Pros

Best customer service you could ever imagine.

Cons

None. They have exceeded my expectations on many fronts.

Source: GetApp
 

Kevin from Make YES! Happen
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2016

February 2016

Great Product, Even Better Company

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We started using Ordoro in November of 2015. Because of our growth, our products are growing in exponential volume. Ordoro is scalable and easy to use. It was easily adaptable to our platform. Like many businesses, shipping is tremendously important to our end customer. We require a product that is easy to use and can allow us to print and ship easily in mass.

Pros

The only thing that is better than the product is the customer service. The product is easy to use, scalable, and the API works great with our web application.

Cons

Shipping is often unpredictable and carriers can sometimes be not so reliable. We have asked for the ability to see when packages are taking too long to be delivered so that we can get in front of any customer service issues. This requires software development to ping all of the carriers on their end. Hopefully that is coming soon.

Source: GetApp
 

bob

January 2016

January 2016

great app !

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

Although I am just starting to use this system I am finding the possibilities exciting and looking so forward to knowing all the ins and outs. Wish I had known about this sooner!

Pros

Friendly technical support and service Fast customer service Desire to add features Works as advertised

Cons

No reseller program;rarely, some easily solved glitches when upgrading software

Source: GetApp
 

Kathy

September 2015

September 2015

Ordoro: Great Order & Inventory Management Software!

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

We've been using Ordoro for over two years and we couldn't be more pleased. What we love: tiered pricing; we're not locked into a contract; the order and inventory management modules were very, very easy to learn and use; shopping cart integration is a breeze. We especially love the huge savings on USPS shipping costs! And their support is outstanding. Between online videos that guide you step-by-step and great documentation, it covered 99% of what we needed to know. The few times we had to reach out to the Ordoro Support team, the response was very timely. We highly, highly recommend Ordoro.

Pros

Easy to use; tiered pricing; no contract required; fast shopping cart integration; huge savings on USPS costs; outstanding online support and team

Cons

The very few times we needed to reach out to the Ordoro Support team was usually related to error codes. On occasion, the documentation on the error code was lacking.

Source: GetApp
 

Colton from The National Center for Family Integrated Churches
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2015

September 2015

I Recommend Ordoro

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

I highly recommend Ordoro. Dealing with USPS on your own can be a pain. Ordoro can handle USPS, UPS, FedEx, and others, and allows you to quickly decide which shipping method will be most cost-effective. Now with their API I'm able to automatically send all our orders to Ordoro, so all I need to do is print the shipping labels.

Ordoro also has a great customer service team, very communicative and happy to solve your problems.

Source: GetApp
 

Pete

August 2015

August 2015

Perfect for Multi-Channel Fulfillment

Ease-of-use

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Product Quality
Quality
Value for Money
Value
Support

My experience with Ordoro has been nothing but fantastic. We sell through out Magento store, eBay, and Amazon. As the company owner, I tried many different shipping utilities before settling on Ordoro. Ordoro easily aggregates all of our orders into one place for simple management.

Previously, we would spend at least an hour a day inputting orders, getting shipping quotes, and printing labels. The same exact process (for more orders) now takes roughly two minutes. Additionally, the Ordoro team is has been great at providing customer service, generally responding to support emails within less than an hour, and always being super friendly and helpful.

Well worth the $25 a month, and we could not be happier!

Pros

Increase productivity
Great integration of multi-channel sales
Works across all platforms/computers/team members
Compatible with Dymo 4XL
Ability to re-print shipping labels
Low shipping rates
Clean interface
Mobile site is handy

Cons

None that I can think of!

Source: GetApp
 

Jeremy from XV Systems

May 2015

May 2015

Awesome support and service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Source: Capterra
 

Jeremy

May 2015

May 2015

The best support and service

Product Quality

Product Quality
Quality

We recently moved our e-commerce solutions to WooCommerce and were looking for a system that would allow us to enter our order information into one system. We found Ordoro. I personally installed it and had some questions about the functionality so I sent a note to customer support. Elle from their team contacted me and ran through my questions and we figured everything out. All of this was done with no sales questions or pitch. They have my business now and in the future.

Pros

Support and service.

Cons

None. They conduct business in a very professional manner.

Source: GetApp
 

Carl

May 2015

May 2015

One Step Beyond

Product Quality

Product Quality
Quality

I admit it, I'm hard on vendors and I can't afford not to be. When you're sending out over 100 orders a day, sometimes more, you have to be on your game. It's customer's first, vendors last! Having a high volume of orders and working into the wee hours of the night, you're going to discover flaws and weaknesses in software that others don't and you're going to want it fixed fast. Ordoro support calms me because they have the unique ability to listen, then act, efficiently creating a solution for my business. I like doing business with Ordoro because they walk the talk. Not many can!

Pros

Ability to listen and understand my issues! Support feedback is patient. Solutions will follow.

Cons

Unable to read my mind, but then who can?

Source: GetApp
 

Floyd from Ppl
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2015

May 2015

Ordoro lives up to the hype

Product Quality

Product Quality
Quality

Ordoro Basic is exactly as promised. A comprehensive system for managing orders and shipping. Since I started using Ordoro, my orders have gone out faster, my shipping costs have gone down significantly, and fulfillment of orders takes up a much smaller portion of my day.

The best part about it all is that my customers are happier and much more likely to leave favorable reviews, reorder, and try different products we order.

Life was hard before Ordoro! I feel like now I can tell those old man stories like, "back in my day, we didn't have Ordoro. We had to copy and paste recipient addresses from Amazon to USPS.com through 15 miles in the snow uphill." Now orders are processed, labels are created and customers are notified in two clicks.

Pros

Great customer service
Faster order processing
Higher return customer rate
Less time and headache

Cons

None yet. So far Ordoro has completely changed the way I do business

Source: GetApp