MyCase
About MyCase
Awards and Recognition
MyCase Pricing
MyCase's pricing options per user start at $39/month when billed annually. Monthly billing options are also available.
Starting price:
$39.00 per month
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for MyCase
1 - 5 of 679 Reviews
Mark
2 - 10 employees
Used more than 2 years
OVERALL RATING:
5
Reviewed June 2021
Ease of Use and Best in Class
Nancy
Verified reviewer
Law Practice, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed July 2023
Definitely recommend
Our firm loves MyCase. It's user-friendly and packed with amazing features that have helped us achieve a 245% growth rate over the last year. I have been so impressed with MyCase that I became a certified MyCase consultant so I can help other firms experience these game-changing benefits.
PROSMy favorite features in MyCase are the case management, client management, document management, templates and automation.
CONSI don't like that the invoices aren't more customizable and that the billing and invoicing aren't compatible with contingency firms. I also with MyCase would integrate with a VOIP phone system like Ring Central so we can automate some of our calling procedures.
Reason for choosing MyCase
These are all great products, and the features only vary slightly from MyCase. The decisiding factor for our firm was cost.
Reasons for switching to MyCase
Cost and the need to update our technology
Carla
Law Practice, 1 employee
Used daily for less than 2 years
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed February 2024
Good case management platform
Overall, I am happy with MyCase and am certainly not looking to change.
PROSUser-friendly interface. Lower price than other services for the same features.
CONSWhile the core platform works well and consistently, the add-ons are hit and miss. The accounting add-on is buggy at times: it periodically refuses to sync with my bank account. It also is difficult to change accounting entries when I discover an error such as categorization. The new gmail add-on stopped working for close to a month.
Reason for choosing MyCase
The features I wanted were available at a lower price in MyCase.
Joedy
Law Practice, 1 employee
Used daily for more than 2 years
OVERALL RATING:
3
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed February 2024
Recommended Changes
It's OK. I feel like it has room for improvement. I don't like that I can no longer email from MyCase portal. That makes it hard and more work for me to connect my emails to cases on MyCase.
PROSI like cloud storage and time tracking. I like that I can download all of my case documents.
CONSI wish it would link cases to emails via Thunderbird and other apps. Also, wish it links incoming and outgoing emails, not just outgoing. Wish it can do drag and drop or ctrl+select instead of clicking on each document that i want to select to do things with. Practice Panther has a better interface than MyCase in that regards.
Beth
Legal Services, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed November 2023
Hard to Use program
My experience was terrible and I felt I was left on my own to try to figure out this complicated system.
PROSSimply stated, there is really nothing about the product I liked.
CONSThe billing does not always show what is in the trust account and when I asked a person to assist on the phone she claimed she was too busy to assist with all my questions so I felt I was on my own to figure it out.
Reason for choosing MyCase
I am not sure what other products are out there but I am sticking to QuickBooks.
Reasons for switching to MyCase
Because I thought I could share documents online and have clients pay bills online. However, found out that I had a separate charge for online payments that was much greater than what I was using. I am switching back to everything I had before.