Suitable for mid-size and large legal practices, ProLaw by Thomson Reuters Elite helps to streamline key parts of the law firm management process. The financial management application automates the time tracking and expense management process, improving billing accuracy and reducing manual time tracking. The system features a mobile solution which allows attorneys to track hours spent on a case from any location.
The invoicing application with ProLaw allows users to print and manage custom, professional-looking invoices. These can be customized based on each case and arrangement, and can be formatted to reflect a flat rate or an hourly fee.
The case management module helps attorneys maintain organization, and includes a calendar view, reminders, and actions to take within a dashboard. This also allows users to store any pertinent documents, such as PDFs, Excel spreadsheets, Word documents, and more. ProLaw can also interface with Outlook, so that users have access to easy email integration.
Colleen from MCAO
Employees number: 501-1,000 employees
The timekeeping system should be more structured to ensure consistency among attorneys entering time.
The case management system does uploads into our Outlook calendars. I have never used any other case management system.
The timekeeping should be integrated with our Outlook calendars to automatically incorporate meetings, deadlines and court appearances. There should be a timekeeping tracking in real time as the attorney is working on a motion. Figuring out how to generate reports is very complicated and I still don't know how to print reports with a narrative. The help index is not helpful.
Sean from Brandon Legal Group
Employees number: 11-50 employees
ProLaw is an excellent tool to bring all facets of a law firm under one system. Coming from large corporations it was amazing to me to find that there are companies utilizing multiple non-integrated platforms to run their business. Switching to ProLaw has now given us the ability to use a single platform to run every segment of our business. It provides management reporting that allows us to make sound business decisions and provide exemplary customer service to our clients.
It contains every user function you can thing of. ProLaw provides initial setup and training so that your business and you SOP's are incorporated into the set up. It can save you magnitudes of time. ProLaw offers classes, and can do custom work to your system. ProLaw has partnered with many certified third party vendors to provide additional functions to ProLaw or services to make ProLaw cloud based. ProLaw has fully automated credit card processing through a third party vendor, Clientpay.
It contains every user function you can thing of. Creating SQL advanced reports is difficult.
Lysa from Dischell Bartle Dooley
The product is an all in one solution which makes my job easier
Training - The online courses have terrible moderators
There are other software companies that offer similar products, but if they give Prolaw a chance it will be well worth it.
Tanya from KEL Attorneys
Specialty: Real Estate
In comparison to programs like World Docs & Perfect Practice, ProLaw offered many additional workflow and tracking features that allowed me to adapt a high volume law firm's ever-changing practices and procedures. This is a full case management system where case notes, tracking, tasking, document storage, billing and timekeeping is all-in-one. My regional client representative at ProLaw treated me like a VIP and was always on call to help get me answers to any new challenges in customizing the system.
The reporting mechanisms were not the best, and it always took some work to convert data into an Excel format that worked for our staff. Sometimes IT tech support at ProLaw delayed their responses to helpdesk tickets.
Make a wish list of automated solutions that would help your firm track cases and documents, then meet with a ProLaw rep to get customized examples of how this case management program can meet your specific needs. You'll want a tech savvy operations staff member to come up with questions that your IT staff may not consider.
Rogelio from Katz Law Office
Employees number: 11-50 employees
I used Pro Law for years at my law firm. I have to say that during the time I used it one of the best things was that we were able to install it on the computers. The new softwares I see now are mostly online only like Rocket Matters. Online only vs on desktop is really what you have to ask yourself. Online you can get access on any computer you use but programs like Pro law I remember were faster and never offline. The down part is that you have to be on your destop.
I would suggest getting pro law if you have 1 office and not very many staff members. Otherwise you might want to go with something that is better online if you are always changing offices.
I like how fast and reliable it is for your computer. I like being able to have different users. It does everything you need a software to use for managing your firm.
You can not access it over a browser at least not the years I used it. You needed the software installed. The them was not very bright but that might have just been my default settings. I assume most people keep their default setting and not change them to make sure they dont mess anything up.
My office used and was satisfied with pro law for years then we switched. Try a trial for your firm, it should have all you need however ask yourself it is a software you enjoy using.