Answers Software


 

Answers by AOD Software is an integrated, Web-based electronic health records (EHR) system. The company was founded in 1995 and serves continuing care retirement communities, assisted living facilities, skilled nursing home facilities, independent living settings, rehabilitation centers and home health agencies.

The Answers software suite includes a variety of clinical, financial and operational capabilities. Users can create and view assessments related to resident care plans, Minimum Data Set (MDS) information, electronic medication administration records (eMAR) and more. Administrators can manage operational projects by creating customized reports that track costs and inventory, and staff members can be sent alerts to manage daily tasks. Time spent on data entry can also be minimized, as all applications are integrated to ensure an accurate exchange of information.

Some notable modules offered by this software include a scheduling tool, for viewing residents’ medical and social appointments, and point-of-sale functionalities that capture charges by residents for billing purposes.

 

Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8

6 Reviews of Answers

 

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Software Advice Reviews (4)
More Reviews (2)

Showing 1-4 of 4

Jordan from Penick Village
Specialty: Nursing Home
Number of employees: 201-500 employees Employees number: 201-500 employees

August 2017

August 2017

Robust but Pricy.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It integrates seamlessly across different departments. Customer support is great and seems to listen to feedback.

Cons

The software is a little overwhelming. You really have to train and meet regularly in order to use it to its fullest potential. It is very time consuming and costly and is not customizable.

 
 

Rick from Francis E Parker Mem Home
Specialty: Continuing Care Retirement Community

July 2015

July 2015

Excellent product; be wary of costs

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Excellent product and services; very responsive to issues and requests for enhancements.

Likes Least

Can be very pricey, especially for organizations in growth mode. Working on enterprise pricing model; hopefully this would address.

Recommendations

Excellent system but be sure to analyze impact of full implementation cost of all modules and future sites.

 
 

Pamela from Cantata Adult Life Services
Specialty: Continuing Care Retirement Community

June 2015

June 2015

A software that meets all your business and documentation needs

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is very reliable and is extremely customizable to your company needs. The support team is very responsive.

Likes Least

I think that customers aren't always educated to the depth of the power that this software holds and that leads to customer frustrations.

Recommendations

If you have a single small product in your facility (ie: SNF or assisted living 50 beds or less) then you should probably buy a single function software, but if you are a CCRC or a multi-product campus (or multi-campus product) you need a powerful software that can keep track of all your business entities. AOD is the latter type of software.

 
 

Colleen from Goodwin House Incorporated
Specialty: Continuing Care Retirement Community

June 2015

June 2015

Great comprehensive software

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

-Answers has solutions to meet most of our needs as a CCRC.
-The Answers team always listens and explores ideas. I actually feel as though I help to make Answers better when my idea is accepted.
-The Answers team actively seeks interoperability opportunities and works hard to get them up and running.
-The customer service is terrific.

Likes Least

I don't have many things that I don't like. For me, the biggest problem I have is that there are so many ways to use Answers that getting everything into practice is a continuous process. That is a good problem though.

Recommendations

I have heard how other software has things shooting onto a screen and fancy bells and whistles. Look at AOD as the workhorse that it is and recognize the many ways that it can help you to achieve your EHR goals.

 
 
 
Showing 1-2 of 2

Dawn from Martha & Mary Health Services

September 2014

September 2014

Great Product to use

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Covers a lot of areas from General Ledger to Clinical, MDS, Rehab, Resident Management, Marketing and Enterprise analytics. Very customizable and scalable. Company is very customer services oriented. A great product to work with!

Source: Capterra
 

M. from Skilled care facility

May 2014

May 2014

Please don't purchase this!!!!!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Overall the program has one great feature--being able to chart in mar/tar for a specific time period for a specific group. It's too bad it just doesn't work. It freezes or shuts down constantly. "Sort table" and "Range" boxes flash constantly. If tech support is needed (which is nearly every week upon update), you have to pay. As far as ease of use, the newest update is a mess. Instead of a generic home page where I can see a list of names with different tabs, I have to select a name first, wait 10 to 40 sec for it to load, then all my charting options are listed on the side. Changing from patient to patient at the push of an arrow button is eliminated entirely. Now one must back out of the mar, wait for it to load, then back out of that patient's home page, wait as it loads again, then you may select another client. Not very well thought out.

Source: Capterra