MarcomCentral Enterprise Software


 

MarcomCentral Enterprise Edition is a cloud-based solution that offers marketing on-demand. It enables sales teams, channel partners, franchisees and users to create custom marketing collateral from anywhere.

It is suited to those in healthcare and hospitality, retail and wholesale, automation and manufacturing, technology and software, education and financial services.

MarcomCentral Enterprise works as a single portal to enable uploading and sharing of brand assets with internal and external teams.

The solution offers flexibility in deployment and has various functionalities, such as integrations for CRM, email marketing, business intelligence, ERP, list vendors and shipping solutions.

MarcomCentral Enterprise allows users to customize the marketing portal design. The solution provides support for 33 languages and offers multiple file conversion formats.

 

MarcomCentral Enterprise - Event management
 
  • MarcomCentral Enterprise - Event management
    Event management
  • MarcomCentral Enterprise - Email template
    Email template
  • MarcomCentral Enterprise - Marketing assets
    Marketing assets
  • MarcomCentral Enterprise - Resource center
    Resource center
Supported Operating System(s):
Web browser (OS agnostic)

33 Reviews of MarcomCentral Enterprise

Showing 1-20 of 33

 

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Samantha from Pella Corporation

February 2017

February 2017

5/5! A must have for our organization!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Marcom Central is a favorite tool around our organization. Not only does it provide time savings for our Marketing department, but our Independent Dealers love the freedom to create and produce professional looking materials with ease!

Source: Capterra
 

Chris from The Arbor Company
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

December 2016

December 2016

Just Started with This ... Love it so far!!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

We just started using MarcomCentral via a reseller/printer who set it up for us. So far, I have been impressed. We used other software before and never really got it off the ground. I am amazed at how versatile this system is. While I'm not specifically setting it up, every complex thing I give them (I think is complex) they are able to easily produce with the system. This is transforming our company!

Pros

The versatility is great. This is becoming an intranet of sorts for us--a one-stop shop for print on demand, assets, training materials, and more!

Cons

I think the end user interface could use a freshening, but I hear a new version is coming out soon that might address this.

Source: Capterra
 

Jerimiah from Alliance Graphics & Printing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

An Integral Part of Our Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MarcomCentral has been an integral part of our business for over a decade, accounting for a large amount of our print orders and accommodating the many various needs of our customers in their marketing efforts.

With over 30 storefronts and some 60 customers utilizing the software, the versatility and dependability of MarcomCentral allows us to provide tailored solutions to accommodate both small and large customers, and provide them not only a quick and easy method to distribute their brand materials, but also innovative tools to improve and expand their marketing capabilities.

Pros

MarcomCentral is always evolving and introducing new and useful features to enhance its viability

Cons

In comparison to other competitors of a similar nature, the cost is significantly higher.

Source: Capterra
 

Scott from Fischer Group
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Marcom Central is the engine that makes our company roll.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We're a somewhat unique customer of MarcomCentral, as we first started working with what is now known as the Web to Print edition when it was in the hands of co-developers Corporate Store and Collabria dating back to 1997.
I have been a print services provider since the mid 1990's and I honestly don't know what my business would look like today were it not for this solution. I think the best way to describe its significance is this (brief) story: Nearly six years ago, I 'fired' my former business partner and started my own company. I immediately asked my largest client, a Billion dollar enterprise, if they would stick with me and become our anchor client for this 'new company' that has existed for less than 48 hours. Their answer was a resounding 'yes', and with that, we got right to work - with MarcomCentral as our partner. My resignation and simultaneous launch of new business was a calculated risk to be sure, but I knew that with MarcomCentral as our partner, we could scale quickly, and appear larger than we were. Of course, the name of the game is being better, not necessarily larger, and with MarcomCentral and our terrific team, we see a bright and better future.
In 2017, we are focused on introducing several new key features of the Web to Print edition to our top clients, and we think this will entrench the solution even more within their businesses.

Pros

Ease of use for our clients

Cons

Some dashboard features are too complicated to use

Advice to Others

Print service providers need to evolve into 'marketing service agencies' in order to survive. Licensing MarcomCentral and making it an important part of your client relationships is a great step in that direction.

Source: Capterra
 

John from Automation Printing
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Excellent Product!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have 8 stores running including a Nationwide site. We are very happy with Marcom Central and the products they offer, all under one roof. Customer Service is excellent and helpful. Our BRM Tammy Shepard is exceptional is keeping us going at 100%.

Pros

Ease of use and logical

Cons

At time limited

Source: Capterra
 

Jon from The RJ Young Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

November 2016

November 2016

MarcomCentral has become integral tool for our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Since we started offering MarcomCentral portals to our clients (both old and new), we have seen measurable results in overall departmental gains within our company. Not only are we able to offer a personalized portal solution for each individual client, we can also offer them the ability to track all data collected throughout the order process, and with the recent upgrade to the MarcomCentral Admin tool we can develop these new portals much quicker than ever before.
While sometimes creating complex versioned or variable templates for use in the portal can be difficult, the Marcom support team is always quick to help out with any issues that come up. Both the Graphics Support team and the General Support team are extremely reliable, and always seem eager to help us find a solution that works.
Thanks to MarcomCentral, we are able to offer an incredible service to our clients which has allowed us to create a new market for our company that few of our competitors can offer.

Pros

The portals can look as professional as you want them too. The ability to personalize nearly every part of the portal is nice. Seems to be very stable. AWESOME customer support teams.

Cons

Currently not enough turn-key add-ons available for SSO and other web services.

Advice to Others

The new linear UI is much more efficient than the old Manager version.

Source: Capterra
 

Craig from MLH Services
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

An excellent and powerful e-commerce system.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The MarCom system is an excellent and well-written e-commerce system, geared specifically towards the print and fulfillment industry. It's learning curve is fairly steep, and there are a lot of features that are only discovered through exploration, but their training and support staff are first-rate and will get you through it. The system is eminently flexible and it is a very true statement that the more effort and interest you expend in your initial startup the more powerful it will be in your use.

Pros

It is extremely flexible.

Cons

The learning curve is pretty steep, and the same flexibility that is its strength requires you to keep a lot of information close at hand in order to fully use it.

Advice to Others

Invest the time and energy up front to learn and explore as many features as possible; there are hidden gems in there that make the system INCREDIBLY powerful, if you are willing to spend the time developing them.

Source: Capterra
 

Steven from Printing Partners
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Flexible Software. Responsive Customer Service.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Having switched from a competing system, we have found Marcom Central to be a definite upgrade. It easily fit into our production workflow and offers us much more flexibility for our clients and integration with our MIS system.

Customer support has been excellent and responsive. The online community surrounding Marcom Central is another great asset and resource for us, and it great that the company supports and encourages it. The training staff and on-boarding program is comprehensive and was very helpful in getting us up and running in a short time.

I would recommend Marcom Central to anyone looking at web-to-print and media asset sites.

Pros

Flexibility. The software is stable and built on current standards, making it compatible with almost all platforms. The software is intuitive and easy for our clients to navigate. We have had to do very little training for our Users.

Cons

It's greatest strength is also it's greatest fault. Because of its ability to handle robust jobs, it can be a little more technical to set up products. But with the excellent and responsive support staff at Marcom Central those hurdles can be overcome quickly.

Source: Capterra
 

Norman from AssetMark Inc.

November 2016

November 2016

Collateral Distribution System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

My company has used Marcom Central since May 2015. One of the main reasons we chose this system is its flexibility and "self-service" structure. My business needs require extremely quick turn arounds in terms of posting and/or updating the products/items we feature on Marcom. Their admin portal and web access allows me to address those needs wherever business finds me (office, remote, etc). My BRM Jessica has been fantastic to work with; responsive and timely.

Keeping it real, my only constructive criticism is that some of the admin structure to update/create items is a bit clunky and does require an investment in time to learn. The admin user guide can be more user friendly and finally I wish the customer support team was larger so responses can be made more quickly. Many new features/functionality is coming in 2017 so I look forward to see how they play out.

Source: Capterra
 

Mindy from Tandus Centiva
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

October 2016

October 2016

Great product with a lot of capabilities

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Marcom has been a valuable tool for our organization. It allows for many users to access marketing materials in one central location. It's easy for them to use. The functions from searching to downloads and customization make it highly useful. It also alleviates the marketing team from doing one-off requests so they can focus on larger projects while MarComCentral takes care of the daily needs for our sales team.

Pros

It has a large range of capabilities, including digital downloads, "store front", and it's very customizable.

Cons

It's pretty cumbersome on the backend for admins to upload and create new material.

Advice to Others

There are just so many different ways this can be used. It's so versatile.

Source: Capterra
 

Camille from DaVita, LLC

October 2016

October 2016

Marcom for DaVita's Marketing on Demand

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I think the features and functionality are good, but could expand on ease of use, and reporting from the back end.

The value for money gets a lower rating because there were a lot of inconsistencies in hours quotes for us that caused a lot of stress and tension that could have been avoided with a set plan in advanced.

Source: Capterra
 

Wintana from NCARB

October 2016

October 2016

Wish the UX was better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The look/feel of the site is outdated. I'd like to see a more user friendly backend for admins and a responsive site for users.

Source: Capterra
 

Zach from Presbyterian Healthcare Services
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2016

October 2016

Marcom review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have had nothing but great experiences with Marcom. This technology has helped us remove production time from the marketing department and allowing us to work on other projects instead. This self-serve tool has allowed our users to utilize the functionality at its fullest. The only issue we have come across is within the Business Intelligence system, which has had some hiccups that haven't allowed us to pull precise reporting. We have not been able to produce reports that can support the complete utilization. We believe once these are corrected we will have everything we need from Marcom and it's system. However, overall this system has been excellent for our company and has been accepted by the majority of our users.

Pros

The customization capabilities overall.

Cons

The low functionality of the rich text editor

Source: Capterra
 

Ryan from PGA of America
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

MarcomCentral Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been a big fan of what we're able to do. The training is a little difficult and we don't have a lot of staff members that can pick it up, but once you know how to use it, it's really a great product. Our clientele has really responded positively to it.

Pros

It's very easy for the client to use and I like the flexibility it has with how you can customize.

Cons

It's a little tougher on the back end and takes more time to create items than I would prefer.

Advice to Others

I think there could be some improvement in the email area. I don't think there's a lot of focus on that, but it's a big part of our business.

Source: Capterra
 

Valerie from First Federal Lakewood

September 2016

September 2016

Great product for our sales team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

MarCom Central has helped our marketing team cut down on the number of custom projects to support our sales staff and focus on larger campaign opportunities. The system for the users is very intuitive and our team took it quite quickly. On the backend for the administrator, it take a bit of getting used to but for simple products, upload is easy. The account management and support team are a great asset when you are working on a more complex product set.

Source: Capterra
 

Madalyn from Adecco Group North America

September 2016

September 2016

Great company, great tool!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is our first year using Marcom. It's been a lot of work getting our team trained on the tool, gathering assets, etc. but it's been a smooth process with Marcom helping us every step of the way. We just launched recently but so far so good and the field seems to love it compared to our old tool!

Source: Capterra
 

Jesse from APC by Schneider Electric

September 2016

September 2016

The Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've recently begun using Marcom at my company and are launching in the next two months. My experience has been great so far as the team helping us (Dana Dee) has been wonderful, easy to work with and understanding when we've had a litany of red-tape issues, delays, etc. As for how our partners like it, we will not know until it has been launched.

Source: Capterra
 

Mario from Les Roches

September 2016

September 2016

Great customer care and product features!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Thanks to the entire MarcomCentral team to provide a great support and great customer care. MarcomCentral is a great solution for marketing departments of all sizes!

Source: Capterra
 

Stephanie from Liberty Property Trust
Number of employees: 201-500 employees Employees number: 201-500 employees

September 2016

September 2016

Marcom = Gamechanger

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Marcom is a powerful tool that we've adopted for our local marketing teams' use. We've worked with Marcom team members to customize the aesthetic of the portal to our brand, and created products that are used nationwide. The resulting efficiency has positively affected the way we deliver collateral to our stakeholders. As an added benefit, it's also a pleasure to work with the Marcom team.

Source: Capterra
 

Randi from Genworth Mortgage Insurance
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

June 2016

June 2016

MarcomCentral review for Capterra

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We've had a wonderful experience from set-up, to launch, to support. We've never felt like we were on our own during any stage.

Pros

This software has truly revolutionized how our sales department can access, customize, order and distribute our marketing material. Although it does still happen, having MarcomCentral has really cut back on the one-off requests that our team used to have to drop everything to address. The system is easy to use and maintain. And, when in doubt regarding anything, we know we have a wonderful support team that we can access at any time.

Cons

The start up was a bit daunting. The MarcomCentral team was always upfront about the start-up and the amount of time it would/could take. We were ready to run when we actually had to slow down to a crawl until we got all the back end databases set-up. The team did make all of this much easier and stayed with us through every step until we got way more comfortable and tried everything on our own.

Advice to Others

Make sure you do plan a realistic start/launch time - at least a couple of months. Start with the basics and then add more of the features such as PPT and logo files.

Source: Capterra
 
 
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