Practice Director EHR Software


 

Practice Director EHR is an Electronic Health Record (EHR) and practice management solution designed for eye care practices. The application offers modules for medical billing, patient scheduling, picture archiving, and accounting. The software provides a multi-deployment option where users can go for an on-premise solution or a web –based option. The web-based version offers automatic data backup, as well as software updates.

Practice Director EHR offers an e-prescribing solution that helps medical practitioners to qualify for the government EHR and e-Prescribing incentives. The EHR solution provides features like drawing tool, document management, image management, and auto-scoring function. The application reduces medication errors by providing drug history and drug coverage information.

Practice Director EHR is ONC-ATCB certified and supports CPT and ICD-9 codes. The software provides process documentation with drop-down menus and additional fields that can be customized as per individual practice workflow. Practice Director EHR provides user training and support and also handles all the questions or requests.

 

Practice Director EHR - Prescription
 
  • Practice Director EHR - Prescription
    Prescription
  • Practice Director EHR - Order
    Order
  • Practice Director EHR - Patient history
    Patient history
  • Practice Director EHR - Contact lens order
    Contact lens order
  • Practice Director EHR - Spectacle order
    Spectacle order
  • Practice Director EHR - Patient demographics
    Patient demographics
Supported Operating System(s):
Windows 7, Mac OS, Web browser (OS agnostic), Windows 8, Windows 10

6 Reviews of Practice Director EHR

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Jay from In Focus Eye Center
Specialty: Optometry

April 2016

April 2016

There's way better

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The staff at Practice Director have been great. I liked that I had a specific support person. She was fast and knowledgeable. Software is acceptable for a very small and slow office. However the in-office patient tracker was great. In-office server based, stable and sometimes fast.

Likes Least

This software was the bottleneck in our office. All of the calls for tech support were because there was a problem in updating and that happened frequently. Few aspects are intuitive and most steps are a work-around. There is not a place for medication allergies...but there is a work around. Reporting is not interactive - it's basically a picture of the data. Also, this software can not handle anything complex in terms of contact lenses -- no place for things like toric PCs, D/N designation with multifocal SCLs, or bitorics. You will be confined to pull-down boxes (cumbersome) that are just big enough for simple data. Customization options are minimal. Also, printing patient records is 7-8 pages minimum -- even for something as simple as CL or IOP check. Also, this software keeps blasting alerts at inappropriate times...like when you open patient demographics. That means that we can't have the volume on our PCs up to hear interoffice messaging. Oh, and if the only way to multitask is to open (and sign into) multiple windows. If you move from scheduler to EHR and back to scheduler in the same window, you will not go back to where you were. Maddening. Or, if you want to look at previous CL orders, then previous glasses orders, you need to search for the patient again to find the glasses orders. We also had ludicrous alert windows: since this software does not auto-save, you need to save drafts manually, but when you do, an alert window pops up to ask you if you want to save a draft. You have only two choices: click "OK" or cancel the window. Why? There are also pop-ups regarding saving changes, even if there are no changes made.

Basically, few things are smooth and easy with this software and maybe that's fine if you have as much time as you want to mess with it. But if you are busy and in the weeds, this software will raise your blood pressure.

Recommendations

I recommend you keep looking. I used this software for 6 years and my frustration level continued to grow. After changing, I wished that I would have jumped ship years earlier. Also, when I called this company to help me migrate my data (that is when they learned that I was moving to a different software), they would not return my calls, would not answer my emails and provided no help in any way whatsoever.

 
 

Brandt from Independent Optometric Consultant

October 2013

Date: October 2013

 

David from David Sparks, O.D.

February 2013

Date: February 2013

 

Shannon from Definitive Vision

February 2013

Date: February 2013

 

Jason from Eye Health Solutions

February 2013

Date: February 2013

 

Gary from The Optometry Group

February 2013

Date: February 2013