PsychConsult Provider® is an enterprise application designed to meet the needs of behavioral health and substance abuse providers. The solution supports inpatient, outpatient, and residential programs and integrates organizations’ administrative tasks, clinical workflows, and revenue cycle management. PsychConsult is available in a SaaS or self-hosted format.
Practitioners are provided with a single point of access to manage their caseloads. Clinical processes are enabled using standard and organizationally defined assessments, configurable treatment plans, and documents.
Admissions are managed using real-time bed search, census information in a format that replicates organizations’ bed and unit structure. Orders for diagnostic tests, patient services, referrals, and medications can be entered and tracked.
PsychConsult’s functionality includes ePrescribe (patient portal) that enables physicians to improve consumer care by ensuring the safety of every prescription written. The solution provides interoperability engine for integration with 3rd party systems. The call center reduces duplicate data entry by automatically populating information captured through calls and search for existing records using Soundex or by alpha/character search.
Jacob from Howard Center
Specialty: Other specialty
It is fairly simple and easy to use. I mostly use it for the bed management tool, which is pretty straightforward.
It seems a bit outdated to me, especially compared to more modern programs like Prism. It also isn't the most direct or logical in terms of its layout and interface.
I mostly use the program for quickpatient charts, bed management and residential shift notes, so I do not know that much about the features beyond those and can't provide a more extensive review of them.
Diane from Alexian Brothers Behavioral Health
Date: May 2013
Nadine from Rockbridge Area Community Services
Date: May 2013
Robert from Family and Children's Services
Date: May 2013
Leticia from San Fernando Valley Community Mental Health Center, Inc.
During the implementation all the elements review had a very easy customization, the system allows editing, adding, and make changes to most windows and functionalities that made the system more flexible and easy to use for our service providers.
PsychConsult customer service staff is very proficient and prompt to respond to our inquiries and requests, we are SaaS model and so far working with this product had made our transition from paper charts to electronic ones with excellent results.
The transition was allotted better than anticipated based on comparison with other products.
Jeremy from Northeast Occupational Exchange
Psychconsult is an EHR that our mental health agency has used for 14 years (4 of which I have been a part of). We use this software for our medical billing, medical documentation, clinical reporting, internal messaging, and much more. Although the software is not perfect it provides one of the best options for an all-encompassing solution which is key to fast and efficient workflows. In addition to what the software does internally, it also interfaces with several other pieces of software for a variety of different services such as Microsoft Dynamics for Accounting or Application Extender for scanning and paperless options. You are also able to work with the development team indirectly and directly for customizations that provide added functionality on an as-needed basis. Psychconsult is also Meaningful Use Compliant and interfaces with state Health Information Exchanges which allows up to the minute client data to be sent and received from State databases.
Joan from COMCARE of Sedgwick County
We have been using PsychConsult since 2002 - our overall experience has been positive and it meets our key business needs. Our provider staff finds the product easy to learn and use. PsychConsult has afforded us the ability to provide higher quality and more timely care to our patients. In addition, we are able to write and run routine reports to identify key financial and clinical data elements that help us drive decision making and also use reports to identify shifts in trends and also to better manage our risks. PsychConsult leadership is knowledgeable, approachable and open to feedback. We look forward to many more years with this system.
Stella from CPC Behavioral Healthcare
We have been using Psych Consult since 2001 and our overall experience has been great! It's an EHR that is flexible, customizable and meets your business needs. It's a comprehensive system from Intake to Discharge that supports continuity of care for our clients and students. It's a robust system that allows us to generate any type of clinical alert, outcomes, operational reports, etc to ensure maximizing quality of care, revenue and productivity.