Altru Software


 

Designed specifically for arts and cultural organizations, Altru is a comprehensive museum management software solution. Altru unifies all the information you need to focus on achieving goals, increasing program support, and tracking key metrics for stakeholders.

The first of its kind, Altru is user-friendly and web-based, so information is conveniently available wherever, whenever. Altru offers fundraising and donor management, nonprofit marketing and outreach, email marketing, customer relationship management, and event planning. Improve communication between staff and members to drive program participation and maximize efficiency in your organization.

We really like Altru because you’re able to streamline daily procedures-- save time on manual data entry, share information across departments, and reduce the paper trail. Create outreach campaigns specifically geared to members. Altru helps you better manage your resources, staff, volunteers and facilities.

It is priced on a subscription basis with unlimited users and includes training and support. If you’re in the market for an all encompassing museum management solution, Altru should be included in your shortlist of systems to review.

 

Altru - Complete constituent view
 
  • Altru - Complete constituent view
    Complete constituent view
  • Altru - Intuitive dashboards
    Intuitive dashboards
  • Altru - Membership work center
    Membership work center
  • Altru - Email templates
    Email templates
  • Altru - Membership analysis tools
    Membership analysis tools
  • Altru - Touch-screen sales
    Touch-screen sales
Supported Operating System(s):
Web browser (OS agnostic)

3 Reviews of Altru

Showing 1-3 of 3

 

from MOHAI
Specialty: Arts & Cultural
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Jack of all trades, master of none

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

It has allowed us to consolidate almost all of our operations into one database and get a more complete view of our patrons and donors! They are constantly updating it, which is good! And their support team is excellent.

Likes Least

Like my title suggests, you will most certainly find frustrating things about this product. The biggest letdown of this product is the merchandise module. Do not expect to be able to use it unless you run a very small gift shop. My larger frustration is that Blackbaud's teams didn't seem to communicate with each other or take lessons learned when building different products. Raiser's Edge is a leading product in the development world, Altru should have essentially been built around Raiser's Edge with the additional features needed for an Arts & Culture org, but instead they built an entirely different system with it's own quirks and issues and lacks functionality that Raiser's Edge has. As I understand it, though, Blackbaud is working hard to change this, as well as unify their product line, so this review may change soon enough!

Recommendations

Make sure you really spell out what you want and need, and then talk to other customers

 
 

from CuriOdyssey Museum
Specialty: Other
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Needs work in Retail part of Altru

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

I am able to do the basic inventory tracking and inputing.

Likes Least

That it is not retail friendly and does not have a backup system when it goes down. The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in

Recommendations

Make sure you are aware that Altru is still working on their retail side process, but will not be completing that anytime soon. I think their main focus is on the admissions, membership, and donor pro

 
 

from Metron
Specialty: Environmental
Number of employees: 501 to 1,000 employees Employees number: 501 to 1,000 employees

Lead Analyst

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support
Likes Best

Flexibility in use across platforms and user base with existing infrastructure.

Likes Least

The deployment process across platforms can sometimes be overwhelming for novice users.

Recommendations

It is critical to understand networking and system structure and process requirements.

 
 
 
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