Donor Tools Software


 

Donor Tools is a Web-based donor management application developed by Higher Pixels. Designed for small and midsize nonprofits, charities and faith-based organizations, this system allows fundraisers to track contributions from 500 to an unlimited number of donors (depending on the package selected).

Users can create online fundraising pages with donation forms, and donations are processed through PayPal and automatically logged in the system. Once processed, donors are emailed to confirm receipt of their donation, and fundraisers can generate detailed donation reports that filter data by fund, source, donation type and date. Donor Tools also integrates with QuickBooks, so donor data can be exported and processed to fulfill accounting and tax reporting requirements.

Donor tagging features allow fundraisers to place donors into user-defined groups, which enables them to compile targeted email, mail and phone lists based on donor history, interests and involvement. Integration with MailChimp allows fundraisers to manage online marketing activities and track interactions.

Finally, self-service functionality gives donors a way to securely review their giving history, print receipts and end-of-year tax reports and keep their contact information up-to-date.

 

Donor Tools - Create fundraising pages
 
  • Donor Tools - Create fundraising pages
    Create fundraising pages
  • Donor Tools - Campaign progress tracking
    Campaign progress tracking
  • Donor Tools - Donor contact database
    Donor contact database
  • Donor Tools - Tag donors
    Tag donors
  • Donor Tools - Acknowledgement email
    Acknowledgement email
  • Donor Tools - Donation report
    Donation report
Supported Operating System(s):
Web browser (OS agnostic)

232 Reviews of Donor Tools

 

Start your review of Donor Tools

Click to start
http://www.softwareadvice.com/nonprofit/donor-tools-review/
Software Advice Reviews (3)
More Reviews (229)

Showing 1-3 of 3

Mathew from Mellow Rugby Pirate, Inc.
Specialty: Public Broadcast (TV & Radio)

March 2015

March 2015

Easy to Use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I liked the ease of use and adaptability of this product. I would recommend it to other small busineses.

Likes Least

This product didn't set up properly when it was first installed but worked fine the second time.

Recommendations

I would recommend that others who are evaluating software like this to thoroughly utilize all its features, whether you intend upon using them or not.

 
 

Brad from Helena
Specialty: National Organizations

February 2015

February 2015

Very good and easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's very user-friendly, and I have had not problems with any amount I've donated.

Likes Least

Sometimes I've experienced it being a little slow than other websites

Recommendations

Do your homework and find out which software works best for your needs.

 
 

Bob from Mullens services, inc
Specialty: Corporations

February 2015

February 2015

Tools of help. Give a helping hand. Give a tool and create work.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy access, easy to use, user-friendly, reliable, always ready. Perfect for rural areas. Easy to install. Easy to learn.

Likes Least

Nothing, I like the vendor. Easy to get to, easy return policy. Good customer service, contractor-friendly.

Recommendations

Use it first for 30 days before giving your opinion.

 
 
 
Showing 1-20 of 229

Mark from S4CA

May 2017

May 2017

We use DonorTools for Donor Management in a small nonprofit.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Ease of use, and modern interface are DonorTools strong points. I like the way it is so easy to setup the software; seeing income trends in the Dashboard compared to previous years is very helpful. It is really nice to have all our donor information in one place. I love that it syncs with MailChimp and so we have one organizational list of donors. Even though we are a small organization with 3 active workers accessing the information, it is so helpful that all the information is online and accessible to all of us independently and simultaneously from any computer no matter where we are in the world. Exporting lists are easy and very useful. For our small organization, the ability to setup fund pages for many different projects with boiler plate text is invaluable. There is no programming required and yet we have an easily accessible donor giving website with multiple fund pages available for our donors. It is really so simple that almost anyone can manage and maintain the donor management functions of your organization. Most of our donors probably do not often need or use the donor access functions, but it is very nice to be able to have these features without paying extra for the feature.

Cons

Within the reporting functions (which are really quite good for the provide types of reports), there is a significant omission. It would be really helpful to print fund reports showing totals for a specific time period for all the funds. That just isn't possible with the current software. You can print a report on any ONE specific fund, but printing out fund totals for a year on funds is not supported. Either you must export data to spreadsheets and then produce the reports, or you can prepare reports on each fund and manually create summary reports. We have asked for additional fund reporting functionality, but as of yet this is not possible. DonorTools overall is an excellent program, but this one weakness in fund reporting is problematic. Our wish list would also include automated reporting to an email account, but that might be a bit much to hope for at this price point.

Source: Capterra
 

Sr. Natalia from Christ the Bridegroom Monastery

April 2017

April 2017

Christ the Bridegroom Monastery

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Whenever I've had troubles or questions, I've always received a very efficient and effective response.

Pros

It's intuitive and thorough.

Cons

I've not disliked anything yet.

Source: Capterra
 

Rachel from Massachusetts Promise Fellowship

April 2017

April 2017

Donor Tools for Nonprofits - Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I enjoyed working with Donor Tools in our organization, it really helped organize our clients and contacts in a comprehensive, progressive format. I also really appreciated being able to sync up content with other programs, for mailings and such.

Pros

ease of use, intuitive interface, ability to sync with other programs

Cons

more for a self-starter

Advice to Others

takes some time to get to know all its features, but is definitely worth it

Source: Capterra
 

Melita from Zilker Theatre Productions
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great CRM for non-profits!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools has been a great fit for our small non-profit. It integrates beautifully with Mailchimp and PayPal, and makes it easy to see how our fundraising efforts compare with past years. Thank you Donor Tools!

Pros

Our team likes that DT connects with MailChimp and PayPal, offers graphics on the Dashboard showing fundraising levels, and is a good price for the quality of the product. We also like being able to have different log-ins and a fundraiser page. The customer service has also been really fast and helpful.

Cons

1. Figuring out the smart tags and running reports has been a challenge. We've been using our own tags, and those help, but it would be great if we could more easily tag large groups.

2. Creating a fundraiser page was challenging - we had to design it on our website in HTML and then move it over, and it still needed a lot of tweaking. But it was great that it connected so easily with PayPal, and we could use a graphic tracker to show the fundraising level.

3. It would be great if we could send group emails, and also attachments with emails since we send our acknowledgement letters electronically.

4. It would also be great to have an app to enter and change data using a smartphone.

5. Perhaps all of the above are things we haven't figured out yet, and the product may actually do them.

Although DT is not as intuitive as I would like one year in, but it's a vast improvement over using spreadsheets!

Advice to Others

This is an easy-to-use product that is affordable for most non-profits. It doesn't necessarily have all the bells and whistles, but it's a great tool overall!

Source: Capterra
 

Lauren from Mission Serve

April 2017

April 2017

Great application

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It provides good diversity of products for the price given. We were able to utilize everything needed for the business.

Source: Capterra
 

Bonnie from Learn For Life Kenya
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

Happy with Donor Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools is a very intuitive tool, allowing our nonprofit organization ease of recording and tracking our donor's gifts and other helpful information around their giving history and tendencies. On the occasions I have had questions, customer support has responded quickly and thoroughly to my questions.

Pros

How easy it is to use. The User Guide has thought through every possible question I have ever had.

Cons

No complaints.

Source: Capterra
 

Veralucia from Fundaniños

April 2017

April 2017

Great tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It's a wonderful way to keep the donnors in one place all though it's a bit hard to sync it to mailchimp and QGiv

Pros

Keeps every donor categorized

Cons

It's hard to sync with QGiv

Source: Capterra
 

Cherie from Neue Thing
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

I love Donor Tools!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools has made our job so much easier as it relates to our charitable giving and tax receipts. We love using this software.

Pros

It makes year end tax stuff so much easier for our non-profit. We love how user friendly it is, too.

Cons

Nothing.

Source: Capterra
 

Sarah from PMDAlliance

April 2017

April 2017

Easy and Effective

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value

Really easy to use. Integrates nicely with website, Wordpress and Mail Chimp. Many programs are costly, this allows a small organization to scale up.

Source: Capterra
 

Kyle from Catalina

April 2017

April 2017

Donor Tools is Awesome

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The ease of access when in Donor Tools is incredible. I love being able to navigate easily and find things when I need them. I would highly recommend anyone who is searching for a great product to give Donor Tools a try.

Source: Capterra
 

David from Center for Developmentally Disabled

April 2017

April 2017

Donor Tools is a great addition to our company

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools is a great addition to our company, we use it constantly and it helps with our accounting purposes with Donors.

Source: Capterra
 

Becky from Refuge Ridge Inc
Number of employees: 1 employee Employees number: 1 employee

April 2017

April 2017

I wish we had found Donor Tools sooner

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools has made a huge difference for our organization. Our organization doesn't have the money, or the need for the features that a lot of expensive Donor Database programs have. Donor Tools is perfect because it allows us to keep track of our donors and their important information without sacrificing our program budgets.

Pros

Donor Tools has all the tools I need from a donor database at a fraction of the cost.

Cons

The biggest drawback for me is some of our monthly donations need to be added by hand.

Source: Capterra
 

Sara from Friends of the Rafael Hernandez School, Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

FOH Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor tools is quick and efficient. It is an easy tool for documenting and tracking our donations. It has given great organization to our fundraising process. We are better able to run fundraising campaigns, reach out to donors, and record/track numbers. It is affordable and useful.

Pros

It is affordable, efficient, and easy to use.

Cons

n/a

Advice to Others

n/a

Source: Capterra
 

Adarsh from Jhamtse Canada

April 2017

April 2017

Easy to use; needs more functionality

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a small charity with occasional donations coming in (rather than a regular stream of funds), it would be nice to have a cheaper monthly subscription to this service.

Pros

Easy to use.

Cons

Needs more functionality for the basic monthly service.

Advice to Others

Perhaps you could charge a fee based on amount of revenue coming in to the charity? That way smaller charities that are struggling get a bit of a break.

Source: Capterra
 

Laura from Good Dog! Autism Companions

April 2017

April 2017

SO happy to have found Donor Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We needed a donor database program that could grow with us because we couldn't afford to pay for all the bells and whistles at once. Donor Tools is easy to use and has all the functionality we need. Thank you Donor Tools!

Source: Capterra
 

Dave from NeighborLink Indianapolis

April 2017

April 2017

Basic but good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

For a first time user Donor Tools meets my basic needs. I'd like it to be easier to do more things, like generating letters is pretty clumsy.

Source: Capterra
 

Stephanie from The Family Place

April 2017

April 2017

Useful for categorizing our donors

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As a non-profit, we have many donations come through our doors. It's nice to have Donor Tools keep track of all of our donations and donors. We can easily see recent donations as well as sort them by amounts donated. It's a great tool!

Source: Capterra
 

Matt from Doulos Ministries
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Great Donor Management System

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We have been using Donor Tools for our non-profit organization donor management system for almost a year now. We are very pleased with everything from import features to their support when we have had questions about features. The automatic integration with other systems works great for us.

Pros

It has been easy to use and learn

Cons

Does not work well with Quickbooks Online

Advice to Others

Learn about all of the details they offer to take full advantage of the system.

Source: Capterra
 

Sheri from Hope Clinic
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Close to perfection!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Donor Tools is so easy to use, and volunteers can catch on quickly. The only three drawbacks I see are that it has to sync with MailChimp to send broadcast emails to donors (I wish I could do that in the system), the inability to save letter templates by a name identifier, and you aren't able to mass print year-end donor statements. Otherwise, I highly recommend this for a donor management system.

Pros

Ease of use, features, it's web-based, and handles most of my needs for managing donors.

Cons

There are 3 features I'd like to see added: 1) the ability to save letter and email templates by name; 2) the ability to mass-print donor year-end statements; and 3) the broadcast email feature was internal to the Donor Tools system.

Advice to Others

I've looked at almost every donor system out there. For the money, Donor Tools meets or exceeds almost all of our needs.

Source: Capterra
 

Jacque from Montgomery Botanical Gardens at Oak Park
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Young nonprofit using donor tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have not found Donor Tools to be that great. It is not user friendly as other databases I have used. There is not a built in membership component. The batches are cumbersome and difficult to figure out how to correct. The tags are cumbersome. Overall, it is not meeting our needs. However, I was not with the organization when they purchased Donor Tools. Just don't think it has the functionality that I need.

Pros

the price

Cons

don't like the accounting, membership, tags. Hard to group donors and get the reports I need.

Source: Capterra
 
 
Write a Review