Little Green Light Software


 

Little Green Light helps small and midsize nonprofits manage fundraising and development efforts by offering a cloud-based constituent relationship management database, as well as event planning, activity tracking, mail merges and queries.

Originally developed for school fundraising, Little Green Light can meet the needs of a variety of nonprofit organizations, including faith-based ministries, arts and cultural organizations, environmental associations and more.

Little Green Light helps establish workflows, such as entering and retrieving donor information, adding donations, recording event attendance and creating email campaigns. It also offers search capabilities.

Little Green Light integrates with email marketing software such as MailChimp and Wufoo to enable targeted email marketing campaigns and online forms. Initial data migration is also included in the monthly subscription.

 

Little Green Light - Constituents
 
  • Little Green Light - Constituents
    Constituents
  • Little Green Light - Contact report
    Contact report
  • Little Green Light - Dashboard
    Dashboard
  • Little Green Light - Fundraising
    Fundraising
  • Little Green Light - Goals
    Goals
  • Little Green Light - Detail page
    Detail page
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000

70 Reviews of Little Green Light

 

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Software Advice Reviews (22)
More Reviews (48)

Showing 1-20 of 22

rosie from wonderland developmental center
Specialty: Human Services
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

Clunky, skinny, but cheap

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Customer service is friendly but I don't like that I can't reach them immediately.

Pros

This is great if you are a smaller organization--maybe no more than 2,000-3,000 donors. It features basic gift entry, pledges, contact info, etc. If you are a nonprofit just getting started, this could work for you.

Cons

Not intuitive. Hard to learn. Tutorials are complicated. I've been working with it for 4 years now and still not sure how to run reports. Not robust nor intuitive. Our organization has moved past the effectiveness threshold of this product, and we are looking at others.

 
 

Endy from Westmoreland Symphony Orchestra
Specialty: Arts & Cultural
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

An Apt Fit for a Non-Profit

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall a wonderful program.

Pros

Ease of Access, Being able to setup multiple events, campaigns, etc. with seamless transition. Even though I have worked with other CRM's/Operating systems before I appreciate the startup/upload phase of data to be the smoothest to date.

Cons

I appreciate the ability to add almost unlimited amounts of data about a patron/consituent. It would be better if I could customize some of the titles as they do not completely apply to arts programs. I enjoy being able to filter through most options, would look for more development in mailings and e-mails.

 
 

Sarah from J. Murphy & Associates
Specialty: Other

September 2016

September 2016

Versatile tool for a low price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

I enjoy using Little Green Light. It doesn't have all the functionality of other products, but it's very inexpensive, and if you are a smaller non-profit, this is a perfect database to use for your needs. It is very intuitive and easy to learn.

Likes Least

It doesn't have the full functionality of other, more robust, products.

Recommendations

Make sure that this software will fulfill your organization's needs - if you have a smaller constituent base, and/or are a small nonprofit, then this will be perfect for you!

 
 

Tony from St. Wenceslaus Catholic Church and School
Specialty: Churches

September 2016

September 2016

Great, simple to use. Been very happy with it.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Likes Best

Price is reasonable and it doesn't take a long time to get it integrated into your system. Learning curve is very low. Great and prompt customer support via email. At first this was a turnoff, but they have answered questions in less than hour. Sometimes 5 minutes.

Likes Least

I do wish it had chat support. But the email support is fast enough.

Recommendations

Make sure you utilize the support. They will answer any question you have.

 
 

Tracy from Social Advocates for Youth
Specialty: Other

May 2016

May 2016

LGL-not quite robust enough

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like it's importing flexibility...that is about it.

Likes Least

I really feel their customer support is very limited and not as available as it should be for such a limited database. No disrespect to the actual customer service technicians intended.

Recommendations

I feel this is a good product for a smaller non-profit so would suggest looking toward the organizations future needs in respect to this database and its robustness.

 
 

Yaakov from JEEP: Jewish Education for Every Person
Specialty: Other

April 2015

April 2015

A pleasure. LGL is efficient, smart and practical

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the clear instructions. It puts everything about LGL at my fingertips. I can easily track past interactions with donors.

Likes Least

I haven't found anything not to like. Although its different from my previous Donor software package, it compares favorably.

Recommendations

Try it out for a few hours and you'll probably have the same positive experience I had.

 
 

lian from IAI
Specialty: Other

March 2015

March 2015

It is a complete, easy to use, fundraising and data management tool.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is simple to use and powerful fundraising and data management program.

Likes Least

It can't provide more choices for different pricing options.

Recommendations

Just try to sign in, set up an account, and use it to see if it fits your needs.

 
 

Scott from Valley Cities Counseling & Consultation
Specialty: Healthcare & Hospitals

March 2015

March 2015

Little Green Light Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's easy to use and not expensive. Many of the other products require lots of training and cost thousands more.

Likes Least

It is a simple product. If you have thousands of names on your database, you may not be able to figure out all of the reports and segmentation you need.

Recommendations

This is a great product for small databases. It is not the best for huge ones. You need to take account of your database, the growth you will achieve and the metrics you want to measure.

 
 

Marc from UCC
Specialty: Governments

February 2015

February 2015

Hi there good survey

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has lots of pricing info and lots of helpful things.

Likes Least

It takes time to contact them and the customer service needs improvement.

Recommendations

I would tell them that it has a large learning curve but you get good with time.

 
 

Karen from Every Child Fed
Specialty: International Organizations

February 2015

February 2015

Perfect solution for our small but growing nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The best part about Little Green Light is their five-star customer service. When I can't find what I need in their extensive library of help topics and video tutorials, I just shoot them an email, and most of the time, I hear back the same day with an answer, a solution, or, on occasion, a fix to a bug I uncovered. (I was a software tester in a previous life.)

Likes Least

It's somewhat minor, but I wish the Forms editor provided a WYSIWYG interface.

Recommendations

As a small but growing nonprofit, Every Child Fed needed a donor management tool that would grow with us, but fell within our current budget. The free options were either too complicated to customize for a nonprofit or lacked the functionality to track and report on donor engagement. Little Green Light offered us a cart full of functions at a price we could afford, and it's intuitive enough so that all our employees and volunteers can find the information they need. LGL will help you get your data imported and get up and running fast.

 
 

Krystle from Family Crisis Center
Specialty: Human Services

December 2014

December 2014

Overall great experience. Easy to use, great reports

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has been easy to navigate and train others to use. Since it is web-based, it is easily accessible.

Likes Least

I haven't found something I like least as of yet. I've been using the program for almost a year.

Recommendations

Use the 30-day free trial to learn and access the LGL.

 
 

Jenny from Liberty Classical Academy
Specialty: K-12 Education

December 2014

December 2014

I use Little Green Light to send tax acknowledgments to donors.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It has made my job easier! Once our Development department enters a donation, I use Little Green Light in the Finance department to print tax acknowledgments and envelopes quickly and easily. In the past, we had separate systems with multiple spreadsheets, and labor-intensive manual mailings. Now it's all on LGL.

Likes Least

Occasionally, I've had some trouble formatting a letter template, but customer service solved the problem.

Recommendations

Try the software; explore it. There may be features you're not aware of yet.

 
 

Nancy from Portsmouth Athenaeum
Specialty: Arts & Cultural

November 2014

November 2014

Making your fundraising life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It streamlines the acknowledgement process and reporting.

Likes Least

There are almost too many ways to do things. But I find the way that suits me and don't worry about the rest.

Recommendations

Reporting, reporting, reporting. The ease of entering information is always a concern, but getting that information out again is critical.

 
 

Nina from The Hansen Foundation, Inc.
Specialty: Human Services

November 2014

November 2014

LGL is the best donor management system we've had!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Little Green Light is simple to use and efficient. It has all the features we need including the ability to mail and email merge, and integrate with PayPal. We can easily track constituent donations and event revenue. It has a good reporting system. The customer service team is top-notch.

Likes Least

I have no complaints in this category. We're very satisfied with everything.

Recommendations

Little Green Light has a 30-day trial period. Try it! You won't be disappointed.

 
 

Priscilla from Special Olympics Wyoming
Specialty: Human Services

November 2014

November 2014

LGL and a small non-profit

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I appreciate the cloud-based application. it allows us access our information regardless of where we are. The product is very user-friendly and comparatively easy to orient and train new users. The LGL team is extremely responsive and always working towards solution.

Likes Least

The duplication of records is a challenge to clean up and maintain.

Recommendations

If you are a small non-profit, this is a great solution for collecting all of your data in one place.

 
 

Amory from In the Arena
Specialty: Other

November 2014

November 2014

Excellent product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Little Green Light (LGL) is a powerful and extremely effective organizational tool. By offering an intuitive and user-friendly format for data management and board/staff/volunteer connectivity, LGL preserves that most precious of all resources (especially for those of us in the independent sector): time. Thanks to the LGL platform, In the Arena (ITA) is a better-organized and more productive outfit, with increased time to spend on the all-important programming and outreach.

Likes Least

There's nothing I don't like about LGL. From day one they've been responsive, inclusive and innovative with respect to the development and deployment of their product.

Recommendations

Look at the complete picture: evolution of the product, user interface, tech support. LGL has it all.

 
 

Bethany from Liberty Classical Academy
Specialty: K-12 Education

November 2014

November 2014

Small Shop Little Green Light User

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

LGL is easy to use and fairly intuitive. If we do have questions about the database, their customer service is fantastic. They are quick to respond and very helpful.

Likes Least

LG has worked with us to find a solution for anything we've found that hasn't worked the way we needed. I can't say there is anything that we like least.

Recommendations

This software is easy to use and affordable for a small shop.

 
 

Sandra from Soldier On, Inc.
Specialty: Human Services

November 2014

November 2014

Soldier On, Inc. is very happy with LGL

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

LGL is not only user-friendly, but there is always someone happy and helpful when you have an issue. LGL will gladly adjust the software to your personal needs.

Likes Least

I cannot come up with something I do not like about LGL. I love this product and the people who work with it!

Recommendations

Ease of use, pricing, and customer service are the most important to us. Fancy software that promises the world is not always able to deliver. LGL will find a way to personalize and support your needs.

 
 

Lori from CALM - Child Abuse Listening Mediation
Specialty: Human Services

November 2014

November 2014

Little Green Light for social service nonprofit

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The product is very intuitive and easy to use. The customer support is fantastic! They are patient and willing to help build queries or even create what we might need.

Likes Least

It's a new product, so there is some functionality I wish it had that it doesn't. For example, I can't run analysis reports, comparing giving from last year at this time to this year.

Recommendations

It's worth calling Little Green Light to talk about your needs.

 
 

Leslie from The Martinez Foundation
Specialty: Higher Education

November 2014

November 2014

LGL provides a great CRM for a reasonable price

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

LGL is very fairly priced. We love that it is very intuitive and user-friendly. Also, the addition of LGL forms has made it possible for us to collect data that syncs directly to the database and process donations at the same time. All of it is very seamless and convenient for a good price.

Likes Least

Occasionally, we find something we would really like to add and track, especially within certain groups of constituents, and there isn't a really good way to add a field for data collection. We have found workarounds, but the ability to capture very organization-specific information (i.e., new fields) would be helpful.

Recommendations

I would be interested to know if other products are integrated and available online for a better price. We pay approximately $400 per year for up to 2000 constituents. We looked into other products that would be cloud-based for access from anywhere and found this pricing to be far better than most.

 
 
 
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Showing 1-20 of 48

James from Time to Put Kids First

February 2017

February 2017

Great product for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

If you are looking for a cheap and inclusive system this is it! Can do almost everything you need! Some of the reasons we left was that it was limited in some functionality and the forms were not very engaging on the front-end. Also, the user-friendliness on the back-end.

Source: Capterra
 

Amybeth from Community Partners
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Great service!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

At first, we thought it would be a basic database type CRM, since the price is so reasonable. We needed more than that, and we got all that we needed. The generation of the acknowledgments, reports and the batching couldn't be easier. And, I can't tell you how great the customer service is. Top notch.

Pros

The help/faq section, tutorials, etc. Everything you need to know is in there with great examples. It's extremely easy to figure out.

Cons

I haven't found anything yet, but it's only been a month.

Advice to Others

If you're a low volume user, keep up with the classes, tutorials. They're there, might as well use them.

Source: Capterra
 

Kara from CASA/Prince George's County
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

LGL has made my life so much easier!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I converted my organization's database from FundRaiser in July and have not once regretted my decision. We previously tried to convert to a different database and after 2 days of on-site training with that company, I couldn't even locate a sample record. On the other hand, not only did I (and I'm not a tech person) migrate our entire database myself and merge additional Excel documents in, after only a couple of hours of reading instructions and playing around, I already understood not only how to locate a record but how to enter, report, send an acknowledgement, etc. I occasionally run into things that I can't figure out on my own or by reading the LGL blog but when I reach out to customer service, they respond so quickly and always are able to resolve my issue. I really can't think of anything that can't be done through LGL. We're so happy with it that we're now looking at integrating our payment processing and e-newsletter system so that we have the best data on our constituents possible. I cannot say enough good things about this product. For a small organization like ours with no tech support, this has been a blessing since it is so easy to use and so reasonably priced.

Pros

Ease of use, built-in reports, customer service

Cons

It takes awhile to figure out which fields to use for what but I think that would be the case for any software and depends on a lot on how you approach development

Source: Capterra
 

Leah from The Traveling School
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Best donor software for the price!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We are a small nonprofit that didn't have a large donor base and didn't have a lot of money to spend on a database. We stumbled upon LGL and it was the best choice! It is very easy to use and modify to create fields specific to your needs. No setup fee, all cloud based, you can have as many users as you'd like and it starts at a monthly rate. It's awesome. We are a school, so we use it to track prospective students all the way through alumnae, families, donors, etc. It does it all for us. I highly recommend this to any small organization that wants to transition away from using excel docs to track clients & donors.

Pros

It's very user-friendly and is the best price you can get for donor software.

Cons

I don't really have any!

Advice to Others

I highly recommend this to any small nonprofit. It has so many great features and it's easy to run reports, create appeal letters, track email communications, etc. It also syncs with constant contact and mail chimp - so you can manage your email list too.

Source: Capterra
 

Patti from Joseph's House & Shelter
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2016

October 2016

If I could give 6 as a review I would

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

After many donor management systems and many dollars, LGL is by far the best I have ever used. I would highly recommend giving it a try.

Source: Capterra
 

Natalie from The Cat's Meow

October 2016

October 2016

Excellent software for donor management

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Used LGL to track and manage donations for a small non-profit. Great software, easy to use for donation tracking and mailing letters. Excellent customer support.

Source: Capterra
 

Sarah from The Center for Animal Health & Welfare
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2016

October 2016

If you're a nonprofit, you need this database software!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

As an experienced database manager, primarily using the most expensive software out there on the market (and those just below the price level), nonprofits need to consider Little Green Light as their software go-to. It's easy to use - from a novice to an expert - it makes all the sense in the world nonprofits needs to build, maintain and grow their database, it's cost effective and the support is instant. LGL is the database nonprofits have needed all along... but instead struggle to make a more expensive system work while pinching pennies to do good in the world. Their trial period is all you need to fall in love and make the switch! I would recommend LGL to anyone out there looking to build their nonprofit database - or switch from their current one to a new, more robust system that costs less but is as effective as anything out there.

Pros

It's easy. I'm used to a lot of additional gimmicks and fields that only make understanding more complicated in the end. LGL does everything a big database does but is so much simpler to understand.

Cons

From a small-medium size nonprofit, I don't have any complaints! For big nonprofits that may integrate with other database systems, this system may not be that product... outside of that, this system helps nonprofits do their jobs easily!

Advice to Others

The back-end system that's been built, the nonprofit/database/systematic knowledge that's gone into this system is to be applauded. What also should be applauded is the mindset of management/developers to produce a product that benefits the greater good. We all need products that make our world a better place and LGL most certainly does that from a business model. Bravo.

Source: Capterra
 

Joe from Lancaster Catholic High School

September 2016

September 2016

Outstanding Product & Services!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our Advancement team is incredibly grateful for the fantastic product services and level of customer support with LGL! From pulling reports, to generating "thank you" letters, we are more effective at stewarding every single contribution, regardless of size, to allow our high school to continue serving our most important constituent group...our students! Thanks LGL!

Source: Capterra
 

Cathy from Pink Lemonade, Inc
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Best Donor Software Ever!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have assisted 2 nonprofits in switching to LGL. It was a huge undertaking with the first one, over 40,000 constituents and 350,000 gifts to migrate over. They helped me find a qualified consultant, and we accomplished it in a very timely manner. The end result is Fabulous! I would HIGHLY recommend for anyone looking for a flexible, all-encompassing software!

Pros

The flexibility of LGL to accommodate and streamline multiple softwares, such as volunteer software, grant software, donor software, client software, calendars, tasks, etc. LGL has been so helpful in suggesting solutions, and allowing us to eliminate several costly, single-use software products. Their support and help sections are unheard of! I have NEVER dealt with a company that is so prompt in their responses and so helpful. They have webinars and many video trainings available to do on your own time. And their cost is one-fourth of what we paid previously for our old dinosaur program. Queries and programs are very easy to use. Very modern look, totally customizable for your organization. You will be amazed at everything it is capable of.

Cons

The only thing I wish it would do is have an appeal performance report, and I believe that is in the works now.

Advice to Others

Look around at all the other software that is available. You will see that Little Green Light is an exceptional bargain for all that you get. We are currently tracking donations, volunteers, clients, and grants. Their prices are very fair for large companies with a lot of constituents, which is rare in this industry. We pay one-fourth of what we were paying previously. Our previous company's help was marginal, and they specialized in making you feel stupid when you contacted them! Not LGL. They are kind, honest and very informative. You get a free month trial with LGL, plus if you refer other companies, they reward you with credit on your account. It's a win-win situation all around.

Source: Capterra
 

Abigail from Yinghua Academy
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2016

September 2016

LGL Made My Day!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Our public charter school is using LGL. We've had the subscription for a year but have only just begin to maximize our use of its features. Customer support has been so accessible and responsive as we've loaded our lists into the system.

Pros

The software is easy to use. Directions make sense and are not hard to follow. It feels as though it was designed by someone with a strong understanding of philanthropy and a very good sense of how to design a database that's easy for users to remember how to navigate.

Cons

I guess it would be better if it were free!

Advice to Others

I think this is a great database for a smaller development shop.

Source: Capterra
 

Sarah from Children's Healing Art Project (CHAP)
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2016

August 2016

GREAT donor database with top-shelf features for small budgets

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been a fundraiser for 25+ years, primarily with very large organizations (raising $100 million+ annually), and had an opportunity to use a range of nonprofit databases, including home-grown systems and some of the best-known products from large companies. I've been through database conversions on large scales (50+ users, 25,000+ records), and advocated for and managed budgets as a member of the management team. I chose Little Green Light (LGL) after researching options for a small nonprofit where I'm the executive director. (5000 records, 3-5 database users, $350k annual budget)

Pros

As a fundraiser, it's intuitive and has all the features I appreciate and need to support my moves management work. As the database administrator, chief data entry staffer, list- and report-creator and website integration specialist, it's intuitive with great customer service and on-line resources to allow me to meet our organization's needs.

Given the opportunity, I would have selected LGL for my previous organizations. It's got all of the meaningful and useful features to support fundraising and data management needs without requiring us to pay for bells and whistles that sound great to upper management (and those who aren't on the front-lines for fundraising) but keep the majority of users from being able to take full advantage of the system.

Cons

There are a lot of great integrations, but since we don't use the bulk emailing products supported by LGL, we've had to try to create our own.

We LOVE the ability to create web forms that integrate with LGL and the ease of adding them to our website, although sometimes figuring out exactly how to map the data is beyond us without a fair amount of trial and error. On the other hand, these are tasks I never would have attempted with other systems and that we're able to do without paying thousands of dollars to consultants - which is vital with our very limited budget. We've got access to big-budget possibilities and investing the time and energy generally makes them possible for us. That said, without experience working with bigger systems in the past, I'm not sure I would understand the opportunities or be able to figure out how to tap into them.

Advice to Others

I appreciate the fact that LGL has taken steps to make ancillary services affordable. For example, their partnership with ProPay to provide integrated credit card processing - and the ability to do so with a reduced transaction fee for nonprofits - has had a tremendous impact on our bottom line. Before LGL, our only options for accepting on-line gifts took 5%-15% off the top of each transaction; now we pay less than 3%, and many of our donors choose to cover the fee. (LGL's web form function makes it VERY easy to give donors that option.) I'm also grateful to have access to National Change Of Address (NCOA) processing for a very reasonable fee with a process that's straight-forward. Before LGL, our organization had never attempted NCOA and we were getting more and more returned mail with 10-year-old addresses on file. Often there'd be so much returned mail that we wouldn't have a chance to update all the addresses before sending our next mailing...meaning we were basically throwing printing and postage costs away. We paid $150 for our first NCOA and I know we earned that back immediately based on reduced printing and postage costs for the mailings that have followed.

Source: Capterra
 

Beth from used LGL at Rochester Hope for Pets

October 2015

October 2015

Excellent Choice for CRM

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Little Green Light is so easy to use and access and input/export data, I can't say enough good things. Compared to homegrown systems I used at universities, or Raiser's Edge and Salesforce (used at other nonprofits), LGL was so intuitive. The staff are available across time zones to help, and they have a strong grounding in nonprofit work from their own careers. I highly recommend!

Source: Capterra
 

Katrina from Sycamore Land Trust

July 2015

July 2015

Flexible, cost-effective solution with great customer service

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've been a Little Green Light customer for 2 years and it has helped our nonprofit more effectively and efficiently manage data and cultivate relationships with our supporters. One of our key criteria was that our Executive Director--who is way too busy and not super tech savvy--be able to use it with minimal training or time. That has turned out to be true, and makes the rest of our jobs easier too. We especially like the quick, helpful customer service. LGL has even added reasonable features on request, which really makes them stand out compared to other donor databases that won't do it or charge high fees.

Cons: there are just a handful. We knew going in that LGL doesn't support split gifts but planned to, and are a little disappointed that feature hasn't been added yet. Managing households can be a little tricky when it comes to email subscriptions and volunteer hours. And in some places (e.g. shared searches) the interface can be a little clunky.

Overall, we're extremely happy with LGL's ease of use and excellent customer service!

Source: Capterra
 

Sandra from Archbishop Lyke School

November 2014

November 2014

I Love My Little Green Light

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

Little Green Light is affordable for non-profits with a limited budget. Its easy to use and has all the functionality of more expensive options.

Source: Capterra
 

Michelle from University of Arizona Hillel Foundation

August 2013

August 2013

LGL is very Customer-Centric

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We have worked with a variety of other data cyberspace software systems, and we have found LGL to be the most responsive in terms of customer service and product. When we need a new report, or help with searches, layouts, etc--Nick is available to help us. Not only that, because many of our colleagues also use LGL, the system is robust and LGL is responsive to updates/changes because it's not only for our agency, changes also benefit our colleagues.
Thank you!

Source: Capterra
 

Michelle from Salt Lake Arts Academy

July 2013

July 2013

I can't say enough great things about LGL!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I wanted LGL since the first moment I took a look at it but our Business Manager at the time wanted to learn how to design a program in FileMaker so we went with that. It was the worst system I have ever used. When she left I immediately requested our Board to approve the use of LGL. I showed them all the great things that the system could do, how easy it was to navigate. It didn't take much persuading before they were on board.

Everytime I have needed assistance, they are right there to walk me through it or take the data that I have and download it into the system for me. I never feel lost or confused at any time.

I highly recommend LGL to anyone looking for an easy to use database with excellent customer service.

Source: Capterra
 

Bethany from Liberty Classical Academy

July 2013

July 2013

Great product at an affordable price!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

We recently started using LGL as our donor management system and so far we are very impressed. It is fairly easy to use and if we ever do need help the customer service can't be beat! They respond very quickly to any questions, even the silly ones, and have always helped with any issues.
The only negative I have discovered so far is; some times menu items don't seem to be as intuitive as I would like them to be and I spend a bit of time trying to find things. But, I am sure that will get easier the more we use the database.
For a very small non-profit private school the cost is better than anything we found elsewhere - and that certainly helps the bottom line.

Source: Capterra
 

Andy from Taktse International School

July 2013

July 2013

LGL Rocks! No nonprofit should be without it.

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

This is one of the best software-as-a-service (SAAS) products that I have encountered in ANY field. Incredibly intuitive, flexible, user-friendly interface that reflects a deep understanding of the needs of nonprofit organizations with regard to fundraising and donor management. Rapid, responsive, helpful support -- they even help you upload your existing data! Whether you are a volunteer-based shoestring operation or have a large professional development organization, this product will pay for itself within days of signing up.

Source: Capterra
 

Brad from African Christian College

July 2013

July 2013

THE PERFECT SOLUTION FOR OUR GLOBAL ORGANIZATION

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I've used several different solutions for donor management systems as a nonprofit leader. So far, Little Green Light is by far my favorite.

Because it is easy to use, the navigation is intuitive, and it is designed to hold a good deal of information without feeling overwhelming-- or requiring clicking through 5 different screens to find what you need to know.

As with any cloud-based system, it is a perfect fit for our international organization with volunteers and staff across the globe to be able to access it easily -- and no additional charges for multiple users (and the ability to limit the access to certain information for different types of users).

For some of our users who are new to web-based software, Little Green Light was difficult to understand and not as intuitive. For most of them, though, the videos and guides helped a lot. When that still didn't work, they were given excellent customer service support from the company.

Source: Capterra
 

Andy from Oregon Hillel Foundation

July 2013

July 2013

LGL - Great solution for donor database management!

Ease-of-use

Product Quality

Customer Support

Ease-of-use
Usability
Product Quality
Quality
Support

I have had extensive time with several donor databases, and while all essentially very similar...what sets LGL apart is its simplicity, power, and AMAZING customer service. Make the switch to LGL!

Source: Capterra
 
 
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