--- title: "Neon CRM Software Reviews, Demo & Pricing - 2026" description: "Review of Neon CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/nonprofit/neoncrm-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [Nonprofit CRM Software](https://www.softwareadvice.com/category/4788-nonprofit-crm/) / Neon CRM Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/nonprofit/neoncrm-profile/alternatives/) # Neon CRM Review From $99/month 4 plans Wondering if Neon CRM is right for your organization? Our Nonprofit CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Neon CRM 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Pricing Starting at $99.00 flat rate per month ### About Neon CRM Neon CRM is the nonprofit relationship management platform that helps small and midsize nonprofits make and maintain the personal connections that drive growth. Nonprofits that use Neon CRM see an average of 33% donation growth in the first year. By unifying donor, member, volunteer, and event tools, Neon CRM gives nonprofits a true 360° view of every supporter. With all tools and information in one modern, intuitive platform, teams can move beyond disconnected spreadsheets and generic outreach, to deliver personalized engagement that deepens connections, builds trust, and increases donor loyalty. Neon CRM enables nonprofits to build smarter fundraising strategies with insights that reveal giving patterns and engagement signals. Every supporter profile includes a Generosity Indicator, providing an analytic score that highlights constituents most likely to increase their commitment based on past giving history, and overall engagement across the Neon One ecosystem. This helps teams focus efforts on the right prospects at the right time. With built-in tools like customizable donation pages, email marketing, peer-to-peer fundraising, events, memberships, and volunteer management, d... ata stays connected and workflows are simplified. The platform’s user-friendly interface ensures that managing these tasks is easy and straightforward. Real-time dashboards and intuitive reports make tracking performance metrics like donor retention and campaign results simple. Staff can produce board-ready reports in minutes and make data-driven decisions with confidence. Powerful automation workflows ensure timely, personalized communications and save staff hours of manual work. From welcome journeys to impact updates and renewal reminders, Neon CRM helps nonprofits nurture supporters without increasing workload. Neon CRM's pricing is structured to support sustainable growth for nonprofits, with a sliding scale based on an organization's revenue, not the number of contacts they have. This makes it an affordable choice for nonprofits that want powerful capabilities without escalating costs as they grow their community. Free live chat, email, and phone support from a U.S.-based hub delivers fast response times, weekend coverage, and 24/7 intelligent troubleshooting to make sure every customer has the support they need to drive their mission forward. Do you work for Neon CRM? [Manage this product listing](https://www.g2.com/products/neon-one-llc-neon-crm/claim_requests/new?auto=true) Wondering if Neon CRM is right for your organization? Our Nonprofit CRM Software selection experts can help you in 15 minutes or less. ## Neon CRM User Interface ## Popular Neon CRM Alternatives Main Product Neon CRM 4.3 [(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) Ratings Breakdown - 4.06Ease of use - 4.28Value for money - 4.30Customer support - 4.16Functionality Pricing Starting at $99.00 per month Get Price Alternative Product [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) 4.5 [(1482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) Ratings Breakdown - 4.34Ease of use - 4.51Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $119.00 per month Get Price Alternative Product [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/) 4.7 [(1288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.58Value for money - 4.76Customer support - 4.34Functionality Pricing Starting at $125.00 per month Get Price Alternative Product [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/) 4.6 [(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.44Value for money - 4.59Customer support - 4.38Functionality Pricing Available upon request Get Price Alternative Product [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/) 4.8 [(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) Ratings Breakdown - 4.73Ease of use - 4.82Value for money - 4.74Customer support - 4.49Functionality Pricing Available upon request Get Price Alternative Product [Charityproud](https://www.softwareadvice.com/nonprofit/charityproud-profile/) 4.7 [(89)](https://www.softwareadvice.com/nonprofit/charityproud-profile/reviews/) Ratings Breakdown - 4.44Ease of use - 4.82Value for money - 4.96Customer support - 4.46Functionality Pricing Starting at $100.00 per month Get Price ## Neon CRM Pros and Cons We analyzed 620 verified reviews for Neon CRM to find out what actual users really think. Select to learn more Responsive And Knowledgeable Assistance Users appreciate Neon's customer support for being friendly, helpful, and accessible through various channels. The support team is known for providing clear guidance, troubleshooting issues, and offering resources that help users get the most out of the software. Comprehensive Training Resources Available Neon CRM offers a wide range of training materials, including videos, guides, and an online academy, to help users learn the system. While there is a learning curve, the available resources and responsive support make it easier for teams to get up to speed and expand their skills. Centralized Donor Relationship Tools Neon CRM brings donor management, donation tracking, and communication tools together in one platform. You can easily monitor donor history, automate thank yous, create custom donation forms, and generate reports, making it simpler to engage supporters and streamline fundraising efforts. Email Tools Lack Flexibility Neon's email campaign features are seen as outdated and hard to use. Users struggle with template design, limited customization, mobile responsiveness, and managing email lists, often preferring third-party email platforms for better results. Complex And Unintuitive Reporting Tools Reporting in Neon CRM is often described as confusing and cumbersome. Users find it difficult to customize reports, navigate the many options, and extract the specific data they need, leading to frustration and a steeper learning curve. Limited And Slow Phone Assistance Many users report difficulty reaching support by phone, with long response times and a reliance on email or ticketing systems. Even with paid phone support, getting timely help or speaking directly to a representative can be challenging. ## Neon CRM Pricing and Plans Neon CRM has four plans. Neon CRM is $99.00/mo billed monthly. Memberships , Events, and Volunteers are custom-priced. Neon CRM $99.00 flat rate, per month Get all the donor management, fundraising, and communication tools you need to turn individual data points into personal connections that drive sustainable growth. All Neon CRM plans come with free Live Chat, Email, and Phone Support!… Neon CRM plan includes: - 360-Degree Constituent Management - Unlimited Users - Donation Pages and Forms - Fundraising - Activity Tracking - Reporting & Analyics - Unlimited Automated Workflows - Free Live Chat, Email, & Phone Support - Moves and Task Management - Prospecting - PCI Compliance Program - Unlimited Workflows - Open API - Online Store Memberships +10% of CRM Build member experiences that strengthen engagement and drive renewals. Memberships plan includes: - Member Portal - Levels & Tiers - Lapsed Member Tools - Member Benefits - Member Self-service - Automated Renewals - Member-Only Directories - Reports & Dashboards Events +20% of CRM Design, promote, and manage events that deepen relationships and grow support. Events plan includes: - Registrations - Check-In - In-Person Payments - Flexible Ticketing - Classes - Automated Reminders - Event Pages - Seating Charts - Waitlists Volunteers +10% of CRM Equip volunteers and staff with tools that make it easy to get involved and stay connected.… Volunteers plan includes: - Roles - Shifts - Timesheets - Automated Reminders - Volunteer portal - Volunteer dashboards - Application forms - Two-way notes - Self-service tools Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ### How does Neon CRM pricing compare to alternatives? Neon CRM's starting price is $99.00/month. Explore how its pricing and plan options compare with top alternatives below. | Product | Starting price | Free trial | Free version | Value for Money | | --- | --- | --- | --- | --- | | Neon CRM4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) | $99.00 /mo | Not available | Not available | 4.3 | | [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) | $119.00 /mo | Not available | Not available | 4.5 | | [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)4.7[(1,288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) | $125.00 /mo | Not available | Not available | 4.6 | | [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)4.6[(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) | Pricing available upon request | Not available | Not available | 4.4 | | [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) | Free | Available | Available | 4.8 | Neon CRM4.3[(620)](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) * * * Starting price $99.00 /mo Free trial Not available Free version Not available Value For Money 4.3 - [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/)4.5[(1,482)](https://www.softwareadvice.com/nonprofit/donorperfect-profile/reviews/) * * * Starting price $119.00 /mo Free trial Not available Free version Not available Value For Money 4.5 - [Bloomerang](https://www.softwareadvice.com/nonprofit/bloomerang-profile/)4.7[(1,288)](https://www.softwareadvice.com/nonprofit/bloomerang-profile/reviews/) * * * Starting price $125.00 /mo Free trial Not available Free version Not available Value For Money 4.6 - [Bonterra Network for Good](https://www.softwareadvice.com/nonprofit/network-for-good-profile/)4.6[(938)](https://www.softwareadvice.com/nonprofit/network-for-good-profile/reviews/) * * * Starting price Pricing available upon request Free trial Not available Free version Not available Value For Money 4.4 - [Givebutter](https://www.softwareadvice.com/nonprofit/givebutter-profile/)4.8[(872)](https://www.softwareadvice.com/nonprofit/givebutter-profile/reviews/) * * * Starting price Free Free trial Available Free version Available Value For Money 4.8 ## Neon CRM Features - Popular features found in Nonprofit CRM Contact Management Donor Management Email Marketing Event Management Fundraising Management Volunteer Management - More features of Neon CRM Access Controls/Permissions Accounting Accounting Integration ACH Payment Processing Acknowledgments & Communications Activity Dashboard Activity Tracking Ad hoc Reporting Alumni Management API Application Management Assignment Management Attendance Management Attendance Tracking Auction Management Automated Dues & Renewals Automated Reports Automation Budgeting/Forecasting Calendar Management Campaign Analytics Campaign Management Campaign Planning Campaign Segmentation Committee Management Communication Management Constituent Profiles Contact Database Contribution Tracking Credit Card Processing CRM CRM Integration Customer Database Customizable Branding Customizable Fields Customizable Forms Customizable Reports Customizable Templates Customization Dashboard Dashboards & Analytics Data Entry Data Import/Export Direct Mail Tools Discount Management Document Management Document Storage Donation Pages Donation Tracking Donor Communications Donor Profiles Donor Prospecting Dues Management E-Document Storage Electronic Payments Email Management Email Marketing & Automated Communications Email Reminders Email Templates Email Tracking Enrollments/Onboarding Event Calendar Event Management & Registration Event Planning Event Scheduling Event Ticketing Event Tracking Forms Management For Nonprofits Fund Accounting Fundraising Gamification Gift Matching Management Gift Tracking Goal Setting/Tracking Grant Management Historical Trend Analysis Integration With Accounting Tools Interaction Tracking Invoice Management Job Board Lead Management Marketing ROI Analytics Mass Messaging Member Accounts Member Database Member Directory Member Portal Membership Management Member Types Mobile Access Mobile Application Mobile Capabilities Moves Management Multi-Channel Communication Newsletter Management Online Donation Portal Online Forms Online Giving Online Portal Opportunity Listings Payment Processing Peer-to-peer Fundraising Personalization Pledge Management Pledge Tracking Real-Time Analytics Real-Time Notifications Real-Time Reporting Receipt Management Recurring Donations Recurring Giving Recurring/Subscription Billing Registration Management Reminders Reporting Reporting & Analytics Reporting/Analytics Reporting & Statistics Sales POS Scheduling Search/Filter Self Service Portal SMS Messaging Social Marketing Social Media Integration Summary Reports Surveys & Feedback Task Delegation Task Management Task Scheduling Third-Party Integrations Time Tracking User Dashboard Volunteer Profiles Volunteer Tracking Wait List Management Web Forms Website Integration Website Management Workflow Management ## Neon CRM Integrations QuickBooks Online Integration rated 4.0 from 15 reviews Constant Contact Integration rated 4.0 from 14 reviews Eventbrite Integration rated undefined from -1 review Zapier Integration rated undefined from -1 review ClickBid Integration rated undefined from -1 review Higher Logic Thrive Integration rated undefined from -1 review See all 15 integrations ## Neon CRM User Reviews ## Neon CRM customer ratings - Overall rating: 4.3/5 - Total reviews: 620 ### Rating distribution - 5 stars: 335 reviews (54%) - 4 stars: 219 reviews (35%) - 3 stars: 40 reviews (6%) - 2 stars: 17 reviews (3%) - 1 star: 9 reviews (1%) ### Secondary ratings - Ease of use: 4.1/5 - Value for money: 4.3/5 - Customer support: 4.3/5 - Functionality: 4.2/5 --- ### All-in-one fundraising, volunteer, event management and communcation for non-profits! - Overall rating: 5/5 - Reviewer: Tiffany C. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: July 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Neon CRM has been really good. The user interface is easy to understand, which makes administration a breeze. It has saved our organization so much time to have our customer and donor information all in one place; with the ability to see their activity, be able to easily communicate and segment our communications as well as plan events. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I most like the integration of fundraising, event management, volunteer management and email marketing all on the same platform. #### Cons Well, I least liked the lack of some features like forms and survey forms being integrated but that has recently been updated. --- ### Rather Pleased - Overall rating: 5/5 - Reviewer: Verified Reviewer - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: May 2026 - Review source details: This review was submitted organically. No incentive was offered There were some clunky and not intuitive actions with Neon CRM, especially with ticketing and event set up. Other platforms out there are far more simpler than what we were using. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I loved that everything was in the same dashboard with no clicking in and out of things to make them work or talk to each other. #### Cons I had no qualms, but out bookkeeper needed better fund accounting software. This is what pulled us out of the CRM. Our website is the only thing will hosted there. --- ### Neon One CRM is powerful, intuitive and reasonably priced for small nonprofits - Overall rating: 5/5 - Reviewer: Paul L. - Industry: E-Learning - Company size: Self-Employed - Product usage: less than 1 year · weekly - Reviewed: May 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Really happy with it so far for the above three reasons, and excited to continue implementing (we're still in our first 6 months with Neon One). #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Three things. First and foremost, Neon One's price model sets it apart from all the other CRMs we looked into, especially unlimited contacts and emails. Most CRM companies charge increasing rates as we add more contacts or send more emails, yet we're still a small nonprofit with a tiny budget, so Neon One's price model works best for us. Second, Neon One is powerful (lots of capabilities) and yet also quite intuitive, so we don't need to hire consultants to figure out how to use it. Third, as we're learning, as we implement Neon One CRM, their email support is very responsive, and helpful. #### Cons My only quibble is I wish Neon One's price structure/tiers weren't regressive. That is, as a small nonprofit with a tiny budget, we pay more for Neon One -- as a percentage of our budget -- than nonprofits with larger budgets. The price is reasonable, but nonetheless regressive. --- ### Neon CRM – A Solid Choice - Overall rating: 4/5 - Reviewer: Roberto M. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Overall it has helped us to consolidate information about our donors and members which has been a great help. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 3/5 - Customer support: 4/5 - Functionality: 3/5 #### Pros I appreciate the robustness of the reporting available to us. I also appreciate the ease with which we are able to create and track memberships. #### Cons The event module is better suited for organizations who host a few smaller events but is inferior to other event platforms for larger, more frequent events. #### Vendor response It’s great to hear that Neon One is helping you consolidate your donor and member information into one clear source of truth. We are so glad our robust reporting and membership tracking tools provide the ease and clarity you need to stay organized. We appreciate your feedback regarding events as we are always looking for ways to improve our platform to better support your growth. Thanks for being part of our community! Replied April 2026 --- ### Great CRM for any size organization. - Overall rating: 5/5 - Reviewer: Brooke M. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. I have had a great experience with neon from day one. They have been helpful to answer any questions and even provide learning sessions for one on one help. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The multiple communication tools in one program for various reasons from individual emails and text, to collecting donations. #### Cons Some of the great features, like the email templates, are hard to use, and the templates are lacking creativity. #### Vendor response Hi there! It is wonderful to hear that our integrated tools for emails, texts, and donation collection have helped you build personal connections since day one. We are so glad our support team and learning sessions provide the one-on-one help you need to feel confident in the platform. We hear you on the email templates, and we are working to make them more intuitive and creative so your mission really stands out! Replied April 2026 --- ### Neon One Review - Overall rating: 4/5 - Reviewer: Rob K. - Industry: Religious Institutions - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros It was easy to integrate with my excel spreadsheets. Uploading client data was easy. I was able to transition over to a new CRM effortlessly. #### Cons It doesn't work with my email (Google). I have to manually enter email conversations out side the platform. #### Vendor response Hi there! We are so happy to hear that your transition from Excel was effortless and that you are already seeing the value in our platform. It is wonderful that you found the data upload process simple, as we want to help you get back to your mission as quickly as possible. We truly appreciate your honest feedback and are honored to be your partner in driving growth! Replied April 2026 --- ### Neon is perfect for the basics of a small to mid-size org - Overall rating: 4/5 - Reviewer: Andrea B. - Industry: Arts and Crafts - Company size: 2-10 employees - Product usage: 1-3 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Customer service has really imporovced lately, which is a huge help. Neon is reliable and easy to use. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is easy to use and provides great bang for the buck. The customer service is great. Neon One Academy is so useful that you can teach yourself about anything you need to accomplish within the platform. #### Cons Ocassionally the reports or other functionality is limited, but I also understand that it works well for our size and budget. #### Vendor response Hi there! It’s so wonderful to hear that the Neon One Academy helps you master the platform and that our customer service team is hitting their stride. We appreciate your honest feedback about reporting, as we’re always looking for ways to refine our tools to better serve organizations of your size. We’re honored to be the reliable partner that helps your team stay organized and drive growth! Replied April 2026 --- ### Great Company, Ever-Evolving Products - Overall rating: 4/5 - Reviewer: Cassie F. - Industry: Non-Profit Organization Management - Company size: 2-10 employees - Product usage: less than 1 year · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Our organization has experienced rapid growth in the last two years. Our previous systems (read: random spreadsheets with different owners) could not keep up with the new demand so we started exploring CRM options. After reviewing about a dozen CRMs, Neon came out on top. No CRM is perfect but Neon is constantly working to improve their platform. Their team is always quick and courteous to respond when I have a question or encounter an issue. We're happy with our choice! #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros The user interface is easy to navigate, especially if you already know what you’re looking for. Overall, onboarding has been relatively straightforward for our team, and we were able to get started without much trouble. It would be helpful if their were more information buttons next to fields that link to how-to articles in case a user doesn't understand that field's purpose. It would save the time of looking for articles. #### Cons I wish I could send one-time invoices. Our members request invoices for dues payments or other miscellaneous items and I'm forced to use Stripe. #### Vendor response It's wonderful to hear that Neon One is helping your team replace spreadsheets with a system that actually keeps you organized during this season of rapid growth. We love that you found our interface easy to navigate, and I will be sure to share your suggestion about adding more context to reporting fields with our Product team. Regarding your feedback on one-time invoices, our team is always looking for ways to improve our platform’s core business functions, and we appreciate you helping us pinpoint exactly where we can make your day easier. Thanks for being a part of the Neon One community! Replied April 2026 --- ### A do-it-all CRM - Overall rating: 4/5 - Reviewer: Jordan M. - Industry: Environmental Services - Company size: 2-10 employees - Product usage: 3-5 years · daily - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Definitely a positive experience with the company - I think they are doing a great thing making a CRM affordable for small nonprofits and they are very responsive. A moderate experience with the tool itself - it does A LOT which is amazing but it has its issues. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros Neon CRM has everything all in one place! You can manage donations, memberships, pledges, volunteers, merchandise, email campaigns, text messaging, and events all in one platform which helps keep constituent profiles up to date and reduces import/export slog or time to add information to profiles. They also have a very helpful and responsive team and they listen to feedback which is great. #### Cons The menu structures are convoluted and Neon CRM lacks some functionality that other more focused donation management softwares (like Blackbaud) have available. These deficits span from the more strategic functionalities like built-in donor intelligence tools to help you assess capacity-to-give and accounting tools, to practical everyday functionality like an inability to add matched company gifts to existing constituent pledges or limitations with reports and forms. Neon is kind of a jack-of-all-trades so it makes sense it's not going to have the same depth as focused tools. BUT it is very affordable tool that does a lot if you are a small nonprofit. #### Vendor response It's so wonderful to hear that having everything in one place helps you ditch the import/export slog and keep your constituent profiles up to date! We appreciate your feedback about matching gifts and menu navigation, as we’re always looking for ways to streamline the personal connections that drive your growth. Your insights are a gift that helps us better support the nonprofits we are so proud to serve! Replied April 2026 --- ### My favorite CRM! - Overall rating: 5/5 - Reviewer: Julia K. - Industry: Non-Profit Organization Management - Company size: 501-1000 employees - Product usage: less than 1 year · weekly - Reviewed: April 2026 - Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like most how easy it is to search for what I'm looking for, and use filters to see what I need to. #### Cons What I like least is the inability to select two assigned users to a single grant, as my team and I often work together on applications. #### Vendor response It's so wonderful to hear that our search and filter tools make it a breeze to find exactly what you are looking for. I have shared your feedback about adding multiple users to grants with our team, as we know how vital collaboration is for your growth. Thank you for helping us make Neon One even better for teams like yours! Replied April 2026 --- Showing 1 - 10 of 620 Reviews [See All Reviews](https://www.softwareadvice.com/nonprofit/neoncrm-profile/reviews/) ## Neon CRM Popular Comparisons [DonorPerfect vs Neon CRM](https://www.softwareadvice.com/nonprofit/donorperfect-profile/vs/neoncrm/)[Bloomerang vs Neon CRM](https://www.softwareadvice.com/nonprofit/bloomerang-profile/vs/neoncrm/)[Bonterra Network for Good vs Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/network-for-good/)[Givebutter vs Neon CRM](https://www.softwareadvice.com/nonprofit/givebutter-profile/vs/neoncrm/)[Charityproud vs Neon CRM](https://www.softwareadvice.com/nonprofit/charityproud-profile/vs/neoncrm/)[Aplos vs Neon CRM](https://www.softwareadvice.com/nonprofit/aplos-profile/vs/neoncrm/)[MonkeyPod vs Neon CRM](https://www.softwareadvice.com/nonprofit/monkeypod-profile/vs/neoncrm/)[Keela vs Neon CRM](https://www.softwareadvice.com/nonprofit/keela-profile/vs/neoncrm/)[Blackbaud Raiser's Edge NXT vs Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/the-raisers-edge/)[Glue Up vs Neon CRM](https://www.softwareadvice.com/crm/glue-up-profile/vs/neoncrm/)[MemberLeap vs Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/vieth-memberleap/)[DonorSnap vs Neon CRM](https://www.softwareadvice.com/nonprofit/donorsnap-profile/vs/neoncrm/)[ExceedFurther vs Neon CRM](https://www.softwareadvice.com/nonprofit/exceedfurther-profile/vs/neoncrm/)[BetterUnite vs Neon CRM](https://www.softwareadvice.com/auction/betterunite-profile/vs/neoncrm/)[Bonterra EveryAction vs Neon CRM](https://www.softwareadvice.com/nonprofit/everyaction-profile/vs/neoncrm/)[DonorDock vs Neon CRM](https://www.softwareadvice.com/nonprofit/donordock-profile/vs/neoncrm/)[Sumac vs Neon CRM](https://www.softwareadvice.com/nonprofit/neoncrm-profile/vs/sumac/) [Compare All Alternatives](https://www.softwareadvice.com/nonprofit/neoncrm-profile/alternatives/) ## Other Top Recommended Nonprofit CRM Software [DonorPerfect](https://www.softwareadvice.com/nonprofit/donorperfect-profile/) **4.5** (1482) Recently recommended **87** times [GiveSmart](https://www.softwareadvice.com/event-management/givesmart-profile/) **4.5** (211) Recently recommended **84** times [WildApricot](https://www.softwareadvice.com/nonprofit/wild-apricot-profile/) **4.4** (558) Recently recommended **59** times [Bonterra EveryAction](https://www.softwareadvice.com/nonprofit/everyaction-profile/) **4.4** (156) Recently recommended **49** times Stuck Between Options? Our experts can help you compare Neon CRM with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice