As one of the nonprofit sector's most popular fundraising tools, The Raiser's Edge is a comprehensive system that helps nonprofits achieve their mission by getting the very most out of their existing fundraising strategies. With more than 30 years in the industry devoted entirely to the development of software for nonprofits, BlackBaud offers solutions that work together.
From finding the best prospects to supporter engagement and cultivation to goal analysis and reporting, The Raiser's Edge is a flexible, user-friendly solution that helps nonprofits be more successful and efficient across every department and initiative. It can be customized to meet the needs of any nonprofit sector: healthcare, faith-based ministries, philanthropic foundations, the arts and more.
With Target Analytics, nonprofits can easily find the best prospects and replenish their donor pool, while also analyzing both donor activity and the organization's performance as a whole against their peers in the industry. Blackbaud NetCommunity can be utilized to create a dynamic, interactive online community with sophisticated web content management and online giving options. Effective fundraising events are made simple with Friends Asking Friends, which can support everything from bake sales to online pledge-driven events.
The Financial Edge ensures fiscal health, managing funds of all kinds, from grants to contributions, then transforming this financial data into both user-friendly dashboards and complex reports to provide transparency across the organization.
For nonprofits seeking a simple, scalable fundraising solution that offers end-to-end functionality, The Raiser's Edge by Blackbaud is an affordable, comprehensive system.
Graham from St. Albans School
Date: October 2011
If you are willing to put in the work, Raiser's Edge will not disappoint you with its return.
Raiser's Edge is professional fundraising software in a similar way that AutoCAD is professional architectural software. You wouldn't want to hire an architect trying to build a house with AutoCad if they didn't know the software anymore than you; and you wouldn't want to be a nonprofit trying to raise funds with Raiser's Edge without substantial software training. Organizations that can dedicate at least one staff person to become deeply trained in Raiser's Edge will benefit the most from the software.
That said, basic training for accomplishing standard tasks is relatively easy and Blackbaud's customer support is pretty damn fantastic, but if you don't have someone who understands how the software thinks and can apply that knowledge to how your organization operates, you will not reap all of the benefits Raiser's Edge offers.
If you raise $500,000 or more a year (or are planning to), you need Raiser's Edge. If your operation is smaller, go with eTapestry or another solution. If you do go with Raiser's Edge, hire/dedicate someone on your team to become a Raiser's Edge guru! The easiest way to support your designated guru is to create a stand-alone installation for a test environment on a dedicated laptop or virtual server so s/he can really test out all the features without risking your live data - Blackbaud will help with this and it does not violate your software licensing agreement (as long as the test system is not used as a second, production database).
Ann from Princeton Day School
Date: October 2011
We have been using Raiser's Edge for over 20 years; and although it can be a little frustrating at times, it is a terrific product.
I don't know about any other software that is better or more robust. The only reason that it can be a little frustrating is that it can do so much and there is always something new to learn. However, it is easy for almost everyone to use - one doesn't have to be a computer whiz.
Blackbaud doesn't just sit on its fine product, but listens to their customers by continuing to improve Raiser's Edge. I can't imagine what life would be like without Raiser's Edge because of all that it can do. We are now in the midst of integrating with other Blackbaud products; I can't wait until everyone becomes a Blackbaud fan!
Donna from Athens Regional Foundation
Date: October 2011
We are the fundraising arm for a large hospital. Before Raiser's Edge, Excel spreadsheets were our tool for logging donations and you can imagine how hard that was to keep track of donors!
With Raiser's Edge 7, my life is so easy. I can enter donations and donors in Batch and get any question answered in a Query or Report. I track our Gifts of Tribute in the Tribute module. I love it!
Classes I have taken have taught so much and provided shortcuts get the information I need. The teachers have all been patient and kind to an "elder" student. Customer support is unparallelled. They are always there in a second to help when needed and will stick with a problem until it's solved. Raiser's Edge is very easy to use and almost self-teaching.
I have benefited from the software so much. We use it for all mailings, donor recognition and reports for accounting. I have instant access to information when a caller comes in with questions, and so much more.
I highly recommend Raiser's Edge - I could not do my job without it.