MemberLeap by Vieth Consulting is a cloud-based association management system built to support the needs of associations, nonprofits, clubs, churches and other member-based organizations. Suitable for any size organization, this system includes member management, website content management, communication, event planning, fundraising and online learning modules.
MemberLeap’s member management module features a database for tracking member data, membership levels, categories and notes; a members portal; dues and renewals management with online payment support; reporting and more.
The event management module includes an event calendar with public and members-only settings, member and non-member online registration, attendance tracking and a “call for proposals” tool for managing presenters.
This software integrates with websites—providing a content management tool to update Web pages, display slideshows, build custom forms, share documents, images and videos. Communication tools support mass email and text messaging, drip marketing, social media publishing, newsletters and a legislative action center.
John from Sonran Arts League
Specialty: Arts & Cultural
Employees number: 2-10 employees
MemberLeap provides excellent customer support. They respond promptly and effectively.
Jennifer from Community Colleges for International Development, Inc.
Specialty: Higher Education
MemberLeap gets the job done and is fairly user-friendly. Vieth Consulting is top-notch. They have been the most professional, efficient, and friendly staff to work with and always have our best interest in mind. We are a small nonprofit with unique needs and they have worked well with us to understand those needs. Vieth Consulting staff have been such a pleasure to work with over the past 14 months. Professional, friendly, and efficient with a fast turnaround time on help tickets.
There are a few things that have come up for our specific needs that could not be adjusted without customization and many times we have had to find a work around BUT every staff person I have dealt with at Vieth Consulting has been fantastic in helping us find those workarounds when needed. When we do need customizations, they always finish them promptly. We are still finding issues as we go, but if there is an easy fix, or if it was something we did incorrectly on our end, Vieth staff help us find the solution.
For your basic MMS needs, MemberLeap works well and I recommend Vieth Consulting 100%. This was our first time using an MMS so there has been a bit of a learning curve for our organization. I recommend visualizing everything on paper and try to make sure you cover everything before the website and MMS is set up. It will save on customization costs later. Really test the demos and ask questions. There will always be things you cannot foresee until they happen, but it is best to be as prepared as possible up front.
Kim from Michigan Speech-Language-Hearing Association
The software is very user friendly and easy to navigate. I'm always impressed by the service we receive from Vieth Consulting. If I have a problem they get back to me immediately and always take care of the problem promptly.
I really can't think of one thing I don't like about either the product or the vendor.
I recommend that new users take advantage of the training that is offered with the website design. The staff is friendly, helpful and will answer any question no matter how silly the question seems.
Michelle from Capital Area Manufacturing Council
I really like the broadcast messaging feature, which adds a level of professionalism to my communications to members. I also like the billing system, which automatically invoices members, and reminds them when their membership fees are due!
Sometime very minor errors lead to big problems. For example, if I don't put "http:/" in front of the website address when I'm creating a form, it will cause an error for users. However, the staff is fabulous and very responsive.
Billing and communication features are key! I would also recommend getting references whenever making a large purchase or commitment.
Gretchen from Association of Leaders in Volunteer Engagement
Specialty: National Organizations
Customer service has always been very prompt and helpful. There is also a way to view saved help requests we've made in the past and combined with the online database and videos we can usually figure out the answer ourselves. Our website has been able to grow with the features we need and room to expand our member services as well. We appreciate that we have a lot of ways to add pages, documents, features on our own. Our recent redesign went well due to great communication and foresight on the part of Vieth (they knew how to explain technical terms if needed).
It would be nice to see a small inventory of buttons, graphics, and photos to use.
Take a look at the sample sites - ask questions. No need to re-evaluate your wheel, they likely have something you can use.
Kate from Richmond Tri Club
The Member Leap application makes complex tasks easy and is very flexible. We can do anything we need to do for the club with the tools. Vieth is SO responsive. They respond to questions and request immediately. We never feel like we are left hanging.
Can't think of anything. The tools are great. Some of the things that were difficult (content management and getting things to line up correctly) were fixed by Viet designing the pages to do it automatically for us.
Great tool for large or small clubs. Great for managing membership, content management for websites, calendar features, setting up registrations for events and more!