VolunteerHub Software


 

Since 1996, VolunteerHub has helped nonprofits of all types manage over 5 billion volunteer hours. As a Blackbaud Technology Partner, this cloud-based volunteer management solution also integrates with The Raiser’s Edge, Blackbaud CRM, Luminate and eTapestry to support fundraising and donor management tasks.

VolunteerHub has several features built to streamline scheduling: online signup tools, which allow volunteers to view opportunities and sign up through a website; customization tools to build event-specific landing pages and automatic email registration verifications and reminders.

Additionally, tracking functionality helps staff accurately report volunteer involvement. Staff can define the metrics they want to analyze, such as the number of training classes attended or certifications received. Those metrics are then collected through unique fields on user forms.

With VolunteerHub's OnSite app, staff can create virtual check-in kiosks. While in self-serve mode, volunteers check themselves in upon arrival. Their hours are automatically tracked based on the event’s duration, or can be adjusted by the administrator as needed.

 

VolunteerHub - Add and view users
 
  • VolunteerHub - Add and view users
    Add and view users
  • VolunteerHub - Registration
    Registration
  • VolunteerHub - Check-in
    Check-in
Supported Operating System(s):
Web browser (OS agnostic)

10 Reviews of VolunteerHub

Showing 1-10 of 10

 

from Habitat for Humanity East Bay/Silicon Valley
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Satisfied with VolunteerHub

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N/A

Likes Best

We are able to provide all the details needed to explain and sell volunteer opportunities, and give volunteers the information they need for a successful event. It allows us to sign up every kind of volunteer we have as groups or individuals.

Likes Least

I wish there were more functions to post many events at once with just small changes rather than posting most events individually.

Recommendations

Spending time signing up for events as a regular user is very helpful in being able to help volunteers through the process.

 
 

from Pro Portsmouth, Inc.
Specialty: Arts & Cultural
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

Four years and counting!

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Likes Best

With the festivals, races and other events we produce, VolunteerHub allows us to note the varied opportunities in each along with detailed descriptions. Our volunteers can access a great deal of information by logging in. When we signed on in 2011, it was a brave new world - now it's yet another valuable tool that we rely on when producing an event.

Likes Least

Wish they could opt in for other things like our eNewsletter when signing up for an event.

Recommendations

Through our research back in 2011, it was clear that many folks were making due with other options - like free ticketing sites. For us, the investment into software that is specifically intended for volunteer sign up is another way we demonstrate the importance of the role volunteers play in our success.

 
 

from Habitat for Humanity Greater San Francisco
Specialty: Other
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Challenging

Ease-of-use

Functionality

Product Quality

Customer Support

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Likes Best

It is a great tool for allowing individuals to sign up for events on their own, with minimal work on the part of a volunteer coordinator.

Likes Least

The sync tool to Raiser's Edge has been a huge threat to our data integrity. And the process that we have to use for group members to register and get signed up for events is quite complicated to explain and takes a lot of staff time.

Recommendations

I would recommend that they have an additional plan for transferring data from the software to their database.

  Response: VolunteerHub, Carr Engineering Inc.

Date: May 2015

May 2015

 

Thank you for sharing your concern, and we’d love the opportunity to assist with your situation. To our knowledge, none of our other clients who use this integration are experiencing the issue you are describing. Please contact us at support@volunteerhub.com at your earliest convenience.

~The VolunteerHub team

 
 

from Habitat for Humanity East Bay/Silicon Valley
Specialty: Human Services
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

Our organization uses VH to engage and coordinate volunteers

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

I really like how VolunteerHub is easily integrated with CRMs.

Likes Least

The layout is somewhat boring and bulky. I think the information would look more enticing if it was cleaner.

Recommendations

Do you have a large number of volunteer opportunities? Are they one-day or on-going?

 
 

from Habitat for Humanity
Specialty: Human Services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

We use VHub to track our group and individual volunteers.

Ease-of-use

Functionality

Product Quality

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N/A

Likes Best

It is a fantastic forum for individual volunteers. It makes signing up and canceling registration very simple.

Likes Least

It's not a great tool for group volunteers. Once they have an account we have to register them manually, and the process is a bit convoluted for our corporate, faith, and student groups.

Recommendations

I think that as long as you clarify your needs, you can make use of this tool. The reports are a little difficult to work with, and aren't in a great format when you export data to Excel.

 
 

from Habitat for Humanity East Bay/Silicon Valley
Specialty: Human Services
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Teaching and Outreaching Volunteers for Habitat for Humanity

Ease-of-use

Functionality

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Ease-of-use
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N/A

Likes Best

I love the setup of the page and how user-friendly it is. I also like that once you are a super-user, you can see how many have registered for each day.

Likes Least

Honestly, I think it is great. I don't have anything that I don't like.

Recommendations

It might be nice to have a more detailed login so we can collect more demographic information about our volunteers.

 
 

from Titanium Lacrosse (former with Ohio Premier Soccer)
Specialty: Other
Number of employees: 21 to 50 employees Employees number: 21 to 50 employees

Ohio Premier Invitational Tournament Director

Ease-of-use

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Likes Best

Very easy to use and by far the simplest way to get volunteers to sign up, and as the director, a very convenient method of tracking said volunteers.

Likes Least

I was thoroughly satisfied and have nothing to report on the negative side.

Recommendations

Be sure to check out everything it has to offer. The reports were very helpful to me as an operations person.

 
 

from Habitat for Humanity
Specialty: National Organizations
Number of employees: 51 to 100 employees Employees number: 51 to 100 employees

VolunteerHub - customizable enough, with lots of usable features

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Likes Best

I like that our users can choose to view the opportunities in different formats (date, calendar, or grid) and can skip to a certain date in the future. I like that we can create a one-page user form, so our users can see all the information they're asked to provide before beginning to input information into the form. As an administrator, I like that we can choose which fields are optional and which are mandatory, that we can create template events that repeat themselves (we just change the date), and that we can embed hyperlinks within the event descriptions to navigate users back to our website. I like that we can reserve events for a group and give the group leader a join code, and then the group members can reserve spots within that group reservation, while general users can reserve the remaining opportunities outside of the group reservation. Once the event fills, it will say "full" if users claimed the spaces, or "reserved" if we the administrators reserve the spots for groups on their behalf.

Likes Least

It would be neat if VolunteerHub appeared to be seamlessly embedded into our website, so that it used our URL, instead of VolunteerHub's URL.

Recommendations

Look into how customizable the user forms and interface are and if their level of customization fits your needs.

 
 

from Lehua Design
Specialty: Other
Number of employees: 2 to 5 employees Employees number: 2 to 5 employees

tons of opportunities

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Likes Best

Very easy to use, many great results on any search. Introduces many previously unknown events.

Likes Least

There is nothing that I like least. It's a great site.

Recommendations

This is a great resource because it provides all levels of volunteer opportunities.

 
 

from Miriam's Kitchen
Specialty: Churches
Number of employees: 6 to 10 employees Employees number: 6 to 10 employees

Good Tool for Volunteering

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Likes Best

Easy sign up process and ability to look at different dates. It's straightforward and sends reminders in advance.

Likes Least

I do not appreciate that for various areas that I volunteer that I have to have separate usernames and passwords. I wish the portals could be combined.

Recommendations

Try to be able to combine these areas and make it more user-friendly like in a calendar format for signing up. Additionally, the ability to download to your calendar would be useful.

 
 
 
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