VolunteerHub is a volunteer management software used by nonprofit or charity organizations in engaging volunteers. The software has an in-built online volunteer signup module that helps users in registering volunteers for an event. The module provides volunteers with a user account where they can log in and get latest updates from the organization about the upcoming events. The application provides a customizable interface where users can set up industry specific fields as per the company needs.
VolunteerHub offers tools to build event-specific landing pages and automatic email registration verifications and reminders. The tracking functionality in the application helps staff members report volunteer involvement in the event. The software allows team members to define the metrics required for analysis such as the number of training classes attended by the volunteers and the number of certificates issued to the volunteers.
VolunteerHub has an OnSite mobile app where staff members can create virtual check-in-kiosks for volunteers. Volunteers also have an option to check-in upon arrival using self-serve mode in the app. The software integrates with The Raiser’s Edge, Blackbaud CRM, Luminate and eTapestry to support fundraising and donor management tasks.
Naomi from Habitat for Humanity East Bay/Silicon Valley
We are able to provide all the details needed to explain and sell volunteer opportunities, and give volunteers the information they need for a successful event. It allows us to sign up every kind of volunteer we have as groups or individuals.
I wish there were more functions to post many events at once with just small changes rather than posting most events individually.
Spending time signing up for events as a regular user is very helpful in being able to help volunteers through the process.
Barbara from Pro Portsmouth, Inc.
Specialty: Arts & Cultural
With the festivals, races and other events we produce, VolunteerHub allows us to note the varied opportunities in each along with detailed descriptions. Our volunteers can access a great deal of information by logging in. When we signed on in 2011, it was a brave new world - now it's yet another valuable tool that we rely on when producing an event.
Wish they could opt in for other things like our eNewsletter when signing up for an event.
Through our research back in 2011, it was clear that many folks were making due with other options - like free ticketing sites. For us, the investment into software that is specifically intended for volunteer sign up is another way we demonstrate the importance of the role volunteers play in our success.
Kate from Habitat for Humanity Greater San Francisco
It is a great tool for allowing individuals to sign up for events on their own, with minimal work on the part of a volunteer coordinator.
The sync tool to Raiser's Edge has been a huge threat to our data integrity. And the process that we have to use for group members to register and get signed up for events is quite complicated to explain and takes a lot of staff time.
I would recommend that they have an additional plan for transferring data from the software to their database.
Response: VolunteerHub, Carr Engineering Inc.
Date: May 2015
Thank you for sharing your concern, and we’d love the opportunity to assist with your situation. To our knowledge, none of our other clients who use this integration are experiencing the issue you are describing. Please contact us at firstname.lastname@example.org at your earliest convenience.
~The VolunteerHub team
Mae from Habitat for Humanity East Bay/Silicon Valley
Specialty: Human Services
I really like how VolunteerHub is easily integrated with CRMs.
The layout is somewhat boring and bulky. I think the information would look more enticing if it was cleaner.
Do you have a large number of volunteer opportunities? Are they one-day or on-going?
Katherine from Habitat for Humanity
Specialty: Human Services
It is a fantastic forum for individual volunteers. It makes signing up and canceling registration very simple.
It's not a great tool for group volunteers. Once they have an account we have to register them manually, and the process is a bit convoluted for our corporate, faith, and student groups.
I think that as long as you clarify your needs, you can make use of this tool. The reports are a little difficult to work with, and aren't in a great format when you export data to Excel.
Sara from Habitat for Humanity East Bay/Silicon Valley
Specialty: Human Services
I love the setup of the page and how user-friendly it is. I also like that once you are a super-user, you can see how many have registered for each day.
Honestly, I think it is great. I don't have anything that I don't like.
It might be nice to have a more detailed login so we can collect more demographic information about our volunteers.
Ruth from Titanium Lacrosse (former with Ohio Premier Soccer)
Very easy to use and by far the simplest way to get volunteers to sign up, and as the director, a very convenient method of tracking said volunteers.
I was thoroughly satisfied and have nothing to report on the negative side.
Be sure to check out everything it has to offer. The reports were very helpful to me as an operations person.
Eliza from Habitat for Humanity
Specialty: National Organizations
I like that our users can choose to view the opportunities in different formats (date, calendar, or grid) and can skip to a certain date in the future. I like that we can create a one-page user form, so our users can see all the information they're asked to provide before beginning to input information into the form. As an administrator, I like that we can choose which fields are optional and which are mandatory, that we can create template events that repeat themselves (we just change the date), and that we can embed hyperlinks within the event descriptions to navigate users back to our website. I like that we can reserve events for a group and give the group leader a join code, and then the group members can reserve spots within that group reservation, while general users can reserve the remaining opportunities outside of the group reservation. Once the event fills, it will say "full" if users claimed the spaces, or "reserved" if we the administrators reserve the spots for groups on their behalf.
It would be neat if VolunteerHub appeared to be seamlessly embedded into our website, so that it used our URL, instead of VolunteerHub's URL.
Look into how customizable the user forms and interface are and if their level of customization fits your needs.
Meeta from Miriam's Kitchen
Easy sign up process and ability to look at different dates. It's straightforward and sends reminders in advance.
I do not appreciate that for various areas that I volunteer that I have to have separate usernames and passwords. I wish the portals could be combined.
Try to be able to combine these areas and make it more user-friendly like in a calendar format for signing up. Additionally, the ability to download to your calendar would be useful.
Lehuanani from Lehua Design
Very easy to use, many great results on any search. Introduces many previously unknown events.
There is nothing that I like least. It's a great site.
This is a great resource because it provides all levels of volunteer opportunities.