Accelo is a cloud-based project management and professional services automation solution designed for small and medium sized companies. It offers customer relationship management (CRM) and project management capabilities within a suite.
This solution is best suited to users in the creative industry, information technology, business consulting, engineering, law and public relations.
Accelo’s CRM module allows users to send automated emails, maintain client records, sync client emails and appointments with their team members and create schedules for team members. The project management module provides project planning, project tracking, team tracking, task management and invoicing features.
Some of the other features that Accelo offers are services, retainers, timesheet reporting, email tracking, sales tracking and client portal.
The software offers integration with platforms such as Office 365, Quickbooks, Salesforce, Twitter, Campaign Monitor, Google for Work and Mailchimp.
Colin from Mark Systems
Specialty: Software / Technology
Employees number: 11-50 employees
We've been using Accelo for maybe 6 months. We're not fully implemented, but are coming from WORK[etc] and its a big step up. VERY easy to get going on, and lots of room to grow in to the product. We will probably be implementing forever as they seem to always be adding new features, but that is a good thing in our eyes.
I love the feature set and integrations. Being able to work with JIRA on our product side directly, as well as Zapier for more creative integration, is absolutely huge.
The biggest downside to this, or any product like it, is that you don't know what you don't know until its too late. Learning enterprise size products like this is tough, and you have to work many hours to figure everything out and get it fine tuned, but that is with any product.