Box Software


 

Box is a web-based software system created for storing and sharing content online. It serves individuals, small and midsize businesses as well as large enterprises.

It offers solutions for industries such as advertising, construction, consumer packaged goods, education, energy, financial services, government, health care, high-tech and others.

Box offers features based on individual and business needs. For individuals, it offers online storage, file syncing, mobile access, online collaboration and the ability to send files fast. For businesses, apart from providing the features of individuals, it also enables users to create content simultaneously.

Files can be synced between the Box website and the user’s computer. Box documents can also be edited and shared from within applications such as Microsoft Office and Google Docs. With Box for Outlook, files can also be shared as email attachments.

Box provides an admin console to manage all files centrally by setting up individual permissions. Reports on user activity can be generated in Box through a reporting API and business intelligence tools.

 

Box - Admin
 
  • Box - Admin
    Admin
  • Box - Contract
    Contract
  • Box - Comments
    Comments
  • Box - Metadata
    Metadata
  • Box - Watermarking
    Watermarking
  • Box - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

779 Reviews of Box

 

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Software Advice Reviews (151)
More Reviews (628)

Showing 1-20 of 151

Carl from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Excellent Enterprise Cloud Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Box provides a robust platform for secure cloud-file storage for our academic community. Its rich feature set for file management, its security features and its mobile platform create a productivity platform that works for everyone from our administration to faculty to students. Box works with Net+ to provide higher education competitive pricing options and was great to work with to adapt to our IT security environment.

Pros

I love the options the Box platform provides for previewing, editing and sharing files once they are uploaded to the platform. Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.

Cons

The feature set for Box is very robust, and growing. They are very responsive to client feedback and quick to innovate based on complaints. There are few things I would critique on the current platform.

 
 

Morgan from Pelotonia
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

The learning curve was pretty simple as the program is very intuitive but we had multiple files go missing and customer support was not able to provide assistance or a solution which has been frustrating.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Support

We have been very frustrated with the loss of files but it was an investment of time and money to get our whole team set up with box so we have been sticking it out. We set a timeline internally where if we are still having problems with lackluster customer support we will need to switch systems.

Pros

Very intuitive
Simple to use
Compatible with many other programs and devices
Easy to explain to new team members

Cons

"Syncing" has been unclear and inconsistent
Files go missing at random and are unable to be recovered
Customer service has not been able to provide solutions, support, timely coorespondance and assistance, or able to recover missing files

 
 

Samar from Champion Windows
Specialty: Construction & Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Easy but not my style

Ease-of-use

Functionality

Product Quality

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N/A

This is great to use instead of Google Drive-- but in my opinion, there are many other software programs that would do better with organizing and sharing documents with your team/office.

Pros

Very easy to navigate

Cons

Messy Format

 
 

Jacob from Rosetta Stone
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great if you don't have Drive

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
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Product Quality
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Support

N/A

This is an excellent product, and very user-friendly. This was revolutionary for me at first, as I could store everything "in the cloud" and share documents with my colleagues. Then Google Drive came out and became more widespread. Now that we have that, we have switched much of our collaboration with documents to Google Drive since it integrates so easily with Gmail.

Pros

Easy to use, and nearly anyone can use it.

Cons

Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.

Advice to Others

I wouldn't spend money on it if you already have Drive.

 
 

Ameleah from Gst Stairs
Specialty: Manufacturing
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Cloud storage with 3rd party integrations

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support

N/A

Box is a king of cloud storage which allows me sharing project files with my team. I can add project collaborators and share the necessary documents required. It also comes with 3rd party integrations and the documents can be accessed across the different websites.

Pros

Document sharing has a great feature. It helps to share documents easily with others.

Cons

The interface can be improved. More functionality can be added to Box.

Advice to Others

Good for sharing and collaborating with others, 3rd party integrations helps out.

 
 

Grant from Robbins|Reed
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Document Collaboration Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

This is a simple, safe and easy to use document collaboration tool. We use it for almost all of our projects and it allows our remote teams to trade information with others quickly and easily.

 
 

Jenell from Downtown Austin Alliance
Specialty: Consulting/analytics
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Good Tool

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

Good tool. easy to use. You can quickly upload and download files that you need. The only challenge that I have noticed is there are a lot of cloud-based document storage tools on the market.

Pros

Easy to use. Shared information with all of your devices.

Cons

Very similar to other collaboration tools.

 
 

Stephanie from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Box Review - 1/27

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
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Functionality
Product Quality
Quality
Support

I use this for work purposes and it is where all of our company files are kept.

Pros

I like that you can go back to old versions if you accidentally saved over a version. I also like that you can see how many versions have been saved.

Cons

The syncing is a little bit slow so when I save something on my desktop it takes a little to get to the internet version.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Health care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Box can hold it

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

I found Box very easy to navigate and upload files/create folders for collaboration on multiple levels

Pros

Ease of use and collaborating with others, shareable link usage, etc.

Cons

I found minor issues with uploading larger files but overall, did what I was expecting

Advice to Others

Suggest others, to find out exactly what they need from the software.... the list of needs/wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

David from BYU-Idaho
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Easy collaboration

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

This product makes sharing documents between a group of users quick and easy. You can control who gets access and what they can do with the files.

 
 

Cynthia from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy Access

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

The box is a great way to quickly upload, download and share files with coworkers. I wish the syncing feature to my desktop was a bit faster but overall, the tool is great.

 
 

Ivan from Americ Machinery
Specialty: Construction manager
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Boix have a great benefits to share documents

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
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Support

share files and documents are easy and the implementation with the CRM was simple. now we have all the sharing documents connected thru the integration of both systems.

Pros

Easy to upload
Easy to share
Unlimited storage

Cons

you can't loaded big files.
the synchronization with the computer is not good if you have a slow connection!

Advice to Others

it is a good software as a service, and they are adding more features every day.

 
 

Aubrie from UCSB
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Simple and feature rich

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

I have completed the Box Certified Professional training and am very familiar with the admin and support of Box as well as from an end user's perspective. It is as simple as you would want out of the box, or as customizable as you'd like if you want to incorporate it into an existing workflow.

Pros

Integrations with Microsoft office provide a seamless experience. The mobile app allows access to content on the go (and you can save offline).

Cons

Box sync is very confusing and not dependable, but they are slated to release a replacement product next year.

 
 

Jade from HelloWorld
Specialty: Marketing Services
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Update is just okay.

Ease-of-use

Functionality

Product Quality

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

When Box updated, I had high hopes. The interface is better but some of the functions are not. I hope this is changed by the feedback received.

Pros

Better looking, easy to share files, quick uploading.

Cons

The trash option should be more in the forefront, I liked having actual check boxes to select more than one file, the favorite toolbar is no longer on the "home page" - you have to click to get to it.

 
 

Dan from Ryan Search & Consulting
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Massive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

With no notice, I tried to log into my Box.net account this past week.
My account had been deactivated because I had changed business cards last year, but I had no idea I was up for renewal.

Three days later I have still not gotten this corrected.

Pros

None

Cons

Poor phone support

Advice to Others

Beware

 
 

Joao from SocialCondo
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Very good alternative to Dropbox and Google Drive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Very good alternative to Dropbox and Google Drive. Really easy to use and sync my files. You can also manage the content offline using MS products.”

 
 

Gram from Zenefits
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Great Tool To Grow and Collaborate Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Box is easy to use and has brilliant file sharing capabilities. Box gives you complete control over what users can do and cannot do with the files that are shared with them. It can be accessed from anywhere and can be synced on different machines. The uploads are quick and elegant and our team is satisfied with the way it works for us.

Pros

Easy to Use, Security of files, file sharing capabilities

Cons

Pricing Plans

 
 

Tiffany from Axcient
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Great Document Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Box has been an amazing tool for us as we have a large team and need to share and store files of different sizes. The Box Sync feature is my favorite as it allows us to access the documents and files from file folder on any system like laptop/desktop/ipads They have a good mobile app which allows you to access files on the go. The tool has been great for our company and everyone at every level find it easy to use

 
 

Heather from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Easy and Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

Box is a simple to use content management system, but has a lot of great capabilities that our agency uses.

Pros

- Can be used through web-based login, and also syncing capabilities to your computer. (I have not had any issues with files not appearing/syncing - whereas I have with other tools like Dropbox)
- Different access levels down to a single file level (Access levels vary from: Editor, Viewer Uploader, Previewer Uploader, Viewer, Previewer, Uploader)
- Giving / Removing access is easy and quick
- Ability to share a link to a single file or folder to clients that do not have a login to the tool
- Able to create folders and upload files within folders that are synced to your desktop
- Viewing which folders are synced to your desktop and updating is pretty easy and visible from the webpage login

Cons

None

 
 

Heather from Forever Found
Specialty: Non-Profit
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Box won me over

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Ease-of-use
Functionality
Functionality
Product Quality
Quality
Support

N/A

My organization used a similar software for years, but it's features weren't meeting all of our needs. After much research, and finding out that Box offers a fantastic discount for nonprofits, we decided to test it out. It has surpassed my expectations and allowed us to streamline our content management and share with our overseas partners.

Pros

User friendly
You can create documents within the software
Great discounts for nonprofits

Cons

Nothing