Box Software


 

Box is a web-based software system created for storing and sharing content online. It serves individuals, small and midsize businesses as well as large enterprises.

It offers solutions for industries such as advertising, construction, consumer packaged goods, education, energy, financial services, government, health care, high-tech and others.

Box offers features based on individual and business needs. For individuals, it offers online storage, file syncing, mobile access, online collaboration and the ability to send files fast. For businesses, apart from providing the features of individuals, it also enables users to create content simultaneously.

Files can be synced between the Box website and the user’s computer. Box documents can also be edited and shared from within applications such as Microsoft Office and Google Docs. With Box for Outlook, files can also be shared as email attachments.

Box provides an admin console to manage all files centrally by setting up individual permissions. Reports on user activity can be generated in Box through a reporting API and business intelligence tools.

 

Box - Admin
 
  • Box - Admin
    Admin
  • Box - Contract
    Contract
  • Box - Comments
    Comments
  • Box - Metadata
    Metadata
  • Box - Watermarking
    Watermarking
  • Box - Multiple devices
    Multiple devices
Supported Operating System(s):
Web browser (OS agnostic)

828 Reviews of Box

 

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Software Advice Reviews (150)
More Reviews (678)

Showing 1-20 of 150

Kelly from Rosetta Stone
Specialty: Software / Technology
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2017

May 2017

Box Review

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

I believe it has a simple and clean design. File sharing within my department is the best feature! We use this tool to share best practices & templates etc.

Cons

Perhaps offering more custom options. I haven't run into storage issues however it could be an issue for some.

 
 

Emeka from Afro
Specialty: Transportation & Logistics
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Box is one of the good CMS I have ever used

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

What makes box superb is because it is suitable for businesses of all sizes and serves customers across almost every industry vertical.

I was able to collaborate in content creation. fortunately it is available on multiple devices.

Cons

Box can costly for small businesses. We struggled paying for box when we were starting out. As a startup, we were price conscious

 
 

Neha from Sun softwares
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

review for Box Software

Ease-of-use

Functionality

Product Quality

Customer Support

It is suitable for businesses of all sizes and serves customers across almost every industry vertical. With Box, users across the globe can collaborate and create content on multiple devices.

 
 

Ivan from Americ Machinery
Specialty: Construction & Engineering
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Best Integration for a CRM

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The system have an integration with my CRM (NetSuite) and the sharing and uploading are easy, we can share the content with customers and have them see only the folders they have access.

Pros

Sharing by date and emails
link direct to folders
direct link to the file
Integration with the CRM
Synchronization with computers and mobiles devices

Cons

The synchronization is slow and I have problems with my internet bandwidth.
Editing files word, excel, etc. need to download another app.

 
 

Carl from Baylor University
Specialty: Education
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

March 2017

March 2017

Excellent Enterprise Cloud Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box provides a robust platform for secure cloud-file storage for our academic community. Its rich feature set for file management, its security features and its mobile platform create a productivity platform that works for everyone from our administration to faculty to students. Box works with Net+ to provide higher education competitive pricing options and was great to work with to adapt to our IT security environment.

Pros

I love the options the Box platform provides for previewing, editing and sharing files once they are uploaded to the platform. Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.

Cons

The feature set for Box is very robust, and growing. They are very responsive to client feedback and quick to innovate based on complaints. There are few things I would critique on the current platform.

 
 

Morgan from Pelotonia
Specialty: Non-Profit
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

The learning curve was pretty simple as the program is very intuitive but we had multiple files go missing and customer support was not able to provide assistance or a solution which has been frustrating.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have been very frustrated with the loss of files but it was an investment of time and money to get our whole team set up with box so we have been sticking it out. We set a timeline internally where if we are still having problems with lackluster customer support we will need to switch systems.

Pros

Very intuitive
Simple to use
Compatible with many other programs and devices
Easy to explain to new team members

Cons

"Syncing" has been unclear and inconsistent
Files go missing at random and are unable to be recovered
Customer service has not been able to provide solutions, support, timely coorespondance and assistance, or able to recover missing files

 
 

Samar from Champion Windows
Specialty: Construction & Engineering
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Easy but not my style

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is great to use instead of Google Drive-- but in my opinion, there are many other software programs that would do better with organizing and sharing documents with your team/office.

Pros

Very easy to navigate

Cons

Messy Format

 
 

Jacob from Rosetta Stone
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

Great if you don't have Drive

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

This is an excellent product, and very user-friendly. This was revolutionary for me at first, as I could store everything "in the cloud" and share documents with my colleagues. Then Google Drive came out and became more widespread. Now that we have that, we have switched much of our collaboration with documents to Google Drive since it integrates so easily with Gmail.

Pros

Easy to use, and nearly anyone can use it.

Cons

Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.

Advice to Others

I wouldn't spend money on it if you already have Drive.

 
 

Grant from Robbins|Reed
Specialty: General contractor
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great Document Collaboration Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

This is a simple, safe and easy to use document collaboration tool. We use it for almost all of our projects and it allows our remote teams to trade information with others quickly and easily.

 
 

Jenell from Downtown Austin Alliance
Specialty: Consulting/analytics
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Good Tool

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Good tool. easy to use. You can quickly upload and download files that you need. The only challenge that I have noticed is there are a lot of cloud-based document storage tools on the market.

Pros

Easy to use. Shared information with all of your devices.

Cons

Very similar to other collaboration tools.

 
 

Stephanie from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Box Review - 1/27

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I use this for work purposes and it is where all of our company files are kept.

Pros

I like that you can go back to old versions if you accidentally saved over a version. I also like that you can see how many versions have been saved.

Cons

The syncing is a little bit slow so when I save something on my desktop it takes a little to get to the internet version.

 
 

Alexandra from Lk Oconee Rehabilitation and Performance Center, LLC
Specialty: Health care
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Box can hold it

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I found Box very easy to navigate and upload files/create folders for collaboration on multiple levels

Pros

Ease of use and collaborating with others, shareable link usage, etc.

Cons

I found minor issues with uploading larger files but overall, did what I was expecting

Advice to Others

Suggest others, to find out exactly what they need from the software.... the list of needs/wants, etc. and go from there. Not all software is created the same so do your homework before jumping in.

 
 

Cynthia from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

January 2017

January 2017

Easy Access

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The box is a great way to quickly upload, download and share files with coworkers. I wish the syncing feature to my desktop was a bit faster but overall, the tool is great.

 
 

Aubrie from UCSB
Specialty: Education
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Simple and feature rich

Ease-of-use

Functionality

Product Quality

Customer Support

I have completed the Box Certified Professional training and am very familiar with the admin and support of Box as well as from an end user's perspective. It is as simple as you would want out of the box, or as customizable as you'd like if you want to incorporate it into an existing workflow.

Pros

Integrations with Microsoft office provide a seamless experience. The mobile app allows access to content on the go (and you can save offline).

Cons

Box sync is very confusing and not dependable, but they are slated to release a replacement product next year.

 
 

Jade from HelloWorld
Specialty: Marketing Services
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

Update is just okay.

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

When Box updated, I had high hopes. The interface is better but some of the functions are not. I hope this is changed by the feedback received.

Pros

Better looking, easy to share files, quick uploading.

Cons

The trash option should be more in the forefront, I liked having actual check boxes to select more than one file, the favorite toolbar is no longer on the "home page" - you have to click to get to it.

 
 

Dan from Ryan Search & Consulting
Specialty: Professional Services
Number of employees: 2-10 employees Employees number: 2-10 employees

January 2017

January 2017

Massive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

With no notice, I tried to log into my Box.net account this past week.
My account had been deactivated because I had changed business cards last year, but I had no idea I was up for renewal.

Three days later I have still not gotten this corrected.

Pros

None

Cons

Poor phone support

Advice to Others

Beware

 
 

Joao from SocialCondo
Specialty: Other
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Very good alternative to Dropbox and Google Drive

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Very good alternative to Dropbox and Google Drive. Really easy to use and sync my files. You can also manage the content offline using MS products.”

 
 

Gram from Zenefits
Specialty: Software / Technology
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

December 2016

December 2016

Great Tool To Grow and Collaborate Business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box is easy to use and has brilliant file sharing capabilities. Box gives you complete control over what users can do and cannot do with the files that are shared with them. It can be accessed from anywhere and can be synced on different machines. The uploads are quick and elegant and our team is satisfied with the way it works for us.

Pros

Easy to Use, Security of files, file sharing capabilities

Cons

Pricing Plans

 
 

Tiffany from Axcient
Specialty: IT Services
Number of employees: 201-500 employees Employees number: 201-500 employees

December 2016

December 2016

Great Document Management Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box has been an amazing tool for us as we have a large team and need to share and store files of different sizes. The Box Sync feature is my favorite as it allows us to access the documents and files from file folder on any system like laptop/desktop/ipads They have a good mobile app which allows you to access files on the go. The tool has been great for our company and everyone at every level find it easy to use

 
 

Heather from Trendline Interactive
Specialty: Other
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Easy and Simple

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Box is a simple to use content management system, but has a lot of great capabilities that our agency uses.

Pros

- Can be used through web-based login, and also syncing capabilities to your computer. (I have not had any issues with files not appearing/syncing - whereas I have with other tools like Dropbox)
- Different access levels down to a single file level (Access levels vary from: Editor, Viewer Uploader, Previewer Uploader, Viewer, Previewer, Uploader)
- Giving / Removing access is easy and quick
- Ability to share a link to a single file or folder to clients that do not have a login to the tool
- Able to create folders and upload files within folders that are synced to your desktop
- Viewing which folders are synced to your desktop and updating is pretty easy and visible from the webpage login

Cons

None

 
 
 
Showing 1-20 of 678

Victor from Lennar
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

May 2017

May 2017

Wonderful Document Management Software! Box Love!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Professional document management to fit all of our needs!

Source: Capterra
 

Alex from TCC, Verizon Authorized Retailer
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Handy software for collaborating across a team

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Box is great at storing digital assets to be used for any purpose. It is cross-platform and can be used from any location with a network connection.

Cons

The interface looks a little old, but that doesn't get in the way of using it.

Source: GetApp
 

John from Open Mind Generations
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

It works without me thinking about it!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I'm able to create or save a file of any type on any of my desktops, laptops or phones using MacOs, iOS, Android, and Windows and know it will be on every other device in a matter of minutes.

So when I need to create something using a Windows machine and then paste it into something done better on a Mac, it's easy. I love that.

Cons

Occasionally but rarely, like 2 - 3 times a year, it will get confused about some subdirectory and I have to create a new one, move those files, let it sync again and delete the old now empty directory.

That's no big deal, but when it happens and Box tells me it found x number of errors, again rarely, it doesn't tell me what directory it had a problem with. I have to guess at that. It's the only thing I find annoying about this service.

Source: GetApp
 


May 2017

May 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

Cons

Better integration with google cloud service. Would be nice to be able to access documents from google directly or some how have access to both.

Source: GetApp
 

Conte from Montana State University-Bozeman
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

May 2017

May 2017

Easy and secure to to use for storage, file sharing, and editing.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use interface without lag. Plays well with other office applications. Works great on mobile devices for review and editing.

Cons

Lack of file monitoring services to monitor and control access. Installing the Box application for storage and backup leaves cached data that can leak information. I don't use the app on workstation. So it's not an issue for me.

Source: GetApp
 


May 2017

May 2017

Great

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Essy to use and it helps that it if free it is very easy to understand how to use the application is one i would recommend

Cons

It would help if the application had more space and Easter to find how to delete thing that need to be deleted

Source: GetApp
 


May 2017

May 2017

Best Box in the cloud

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

What can I say you get Secure Content and File Sharing and it is all stored in the cloud free and secure.

Cons

I do not have any cons for this product at this time only positive.

Source: GetApp
 


April 2017

April 2017

Box is the best!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use with large and small teams! Very intuitive and overall a great experience for storing information and collaboration.

Cons

I think the mobile app could use some improvements for logging in but overall it's been an awesome experience and this is minor.

Source: GetApp
 

Randy

April 2017

April 2017

Great App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy-To-Use and understand. Does what the app states it will do. Detailed Q&A and customer success is spot on.

Cons

Bit of upfront work setup. This is no different than any other app. Could be more robust in build-out.

Source: GetApp
 

Ling Ling from Pronoun
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Box makes sharing files easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Clients seem to like using box to share any necessary files, it's nice that they can share a direct link where the file can be downloaded directly without needing an account. File sharing and collaboration features are a plus.

Pros

* File sharing capabilities
* Collaboration capabilities
* Simple

Cons

The only con right now is that if you sign up for the free version is that the upload limit is very small (250mb), but the storage space is a decent size of 10gb, but the personal pro version is only a small monthly price with the advantage of a 5gb upload limit and 100gb of storage space. That seems pretty reasonable to me!

Advice to Others

Since a free version is offered, why not try it out and see how you like it?

Source: Capterra
 

Katie from LaunchPoint Marketing

April 2017

April 2017

Love Box Program

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This allows me to connect with so many other people when they are sending over commercials for me to look up and run with my advertising. I love the functionality of being able to drag and drop. Definitely one of the best features!

Source: Capterra
 

Thomas from Mortenson Construction

March 2017

March 2017

Awesome product with great workflow solutions.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Outstanding support team that can assist with customizing Box to fit your needs. Box saves time and allows for great communication channels between team members, trade partners, and customers.

Source: Capterra
 

Sara Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Box Saved Our Small Nonprofit!

Ease-of-use

Functionality

Product Quality

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Pros

When the larger organization who was "housing" us was no longer able to support us on their network, we were forced to find a new way to store and organize our files. Box was there to easily transfer our files and we now depend on Box and the awesome sync feature to create, share and store hundreds of our organization's files.

Cons

We really have no complaints. Our staff of 6 who are located in different areas of the state have actually enjoyed using Box and have found it to be incredibly easy to use and navigate.

Source: GetApp
 

Erica from Crossland Construction
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Very easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Box is straight forward. They have made wonderful improvements to their online interface. After this update, I don't see any reason to interact with your documents in the old fashioned way at all.

Source: Capterra
 

Ravi from Penske

February 2017

February 2017

Box for file sharing

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Great too to share the information securily between individuals and teams, it's an enterprise tool to implement

Pros

Safe and secure to transfer files

Cons

Have to create an account

Advice to Others

Good for storing and sharing data files

Source: Capterra
 

Anna from APLPC

February 2017

February 2017

Box is a great staple all around!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Box has been very reliable and user friendly. The price point is right, all the basics are there, and even I can operate it with little confusion! It's a great general tool for any kind of file sharing.

Source: Capterra
 

Brooke from Yukon Learning
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Great cloud-based storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've used Box for the past 6 years and have never been disappointed. I like the ability to set the various privacy settings for different folders, and love the expiration ability for files shared that you don't want to have available for eternity. For us, it makes sharing files with customers a snap.

Pros

Ability to expire links, privacy setting options

Cons

It can get a bit pricey for larger teams with multi-media files.

Source: Capterra
 

James from The Weitz Company
Number of employees: 501-1,000 employees Employees number: 501-1,000 employees

February 2017

February 2017

James Pope Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've had a very satisfying experience. The functionality, features, and UI/UX is very warming and welcoming. There's a couple features we would like to have and some things to be reworked but overall I really like Box and would recommend it to those who need Cloud storage & collaboration.

Pros

Collaboration

Cons

Box Sync

Advice to Others

None

Source: Capterra
 

Jewitt from Community Service Programs of West Alabama (CSP), Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Box

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The purpose of Box in my organization is to have access to different documents on the go and be able to collaborate with co-workers. Box solves the issue of having made sure you have an external hard drive with the documents needed with you at all times.

Pros

Collaboration and sharing ability

Cons

The size of the documents allowed

Advice to Others

If you want a tool that helps you collaborate and also secure use box.

Source: GetApp
 

Randy from World Wide Learning Group
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Robust, easy-to-use Cloud Storage

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This service was recommended by an external consultant. We needed a robust, simple to use cloud storage and sharing service. Though similar to Dropbox, Box has more features. Very easy to control who has access to documents. Plus it stores previous versions of the document when edits and changes are being made.

Pros

Easy to share documents while controlling access. Can set various permission levels.

Cons

Can get a little pricey if you sharing with multiple users.

Advice to Others

Has a free trial. Sign up for it and see for yourself.

Source: Capterra