Intervals Software


 

Intervals combines task management, time tracking and reporting into a single project management platform. It is used primarily by Web design agencies, Web development agencies, other creative agencies, PR firms and IT shops.

Applications include budgeting, document management and storage, issue management (i.e., tracking tickets), reporting and task tracking. Milestones can be used to group tasks together for more effective management.

Having evolved from a traditional ticketing system, Intervals features time tracking by task, which can be updated automatically or manually. Many of the features offered, including time and task tracking, can be accessed through the mobile version of the software. Invoicing features are also available.

Intervals is exclusively a Web-based system. It is compatible with all browsers, and with iOS. It bills in monthly subscription installments, and is best suited to teams of 50 or fewer.

 

Intervals - Home
 
  • Intervals - Home
    Home
  • Intervals - Projects
    Projects
  • Intervals - Tasks
    Tasks
  • Intervals - Add time
    Add time
  • Intervals - Clients
    Clients
  • Intervals - Reports
    Reports
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

37 Reviews of Intervals

Showing 1-20 of 37

 

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Javi from Netzer
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

it's very easy to use.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Project management, and ease of putting the hours dedicated to each project.

Pros

it's very easy to use and timers for task it's very comfortable to control this. Daily mails with the memorandum of the tasks expired are very well

Cons

I think it is an application that is growing and there are enough things to be complete, but I think they are in it, for example, there would be a type of cost typology. You can not define neither days of work nor ability to work.

Source: Capterra
 

Lukas from CIC - Corporate Image Consulting
Number of employees: 11-50 employees Employees number: 11-50 employees

May 2017

May 2017

We are using Intervals since many years and overall we are very happy with it.

Ease-of-use

Functionality

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Customer Support

Value for Money

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Pros

We really like that it's not just another ticket system, but also can be used as time tracking and project management-tool.

Cons

We would like to see more customization features - we have a lot of users which don't want to go very deep into a new software and the loads of features is way too complicated for them. For example, it would be great to have an option that a project haven't got any modules or milestones and then none of these options would be shown.

Source: Capterra
 

Ross from Promethean Editions Limited
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

Good robust project management software

Ease-of-use

Functionality

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Value for Money

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Value

We've been using Intervals for 5 years; it was the first SaaS app we started using. It works well for our small business; we have a core team of 5 FTE and 100s of projects.

Pros

Speed and robustness

Cons

It's look is a little dated

Source: Capterra
 

Toby from Thrust Interactive

March 2017

March 2017

I've been using MyIntervals for over 5 years and looking forward to another 5!

Ease-of-use

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As a small business, MyIntervals hits all the key points we need to successfully manage our projects easily and cost effectively.

Source: Capterra
 

Guilherme from PH DESIGN
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Quality and consistency with low price

Ease-of-use

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Intervals was a key tool for establishing processes within the company, along with our customers.
The cost-effectiveness of Intervals is the best for time tracking and project management tools.

Source: Capterra
 

Jason from Blaze Studios

February 2017

February 2017

Does what I need it to do for the most part

Ease-of-use

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Project functionality is great, but more customization when it comes to invoices would be great. It would be nice if it named your invoice based on the customer and date, instead of just invoice.pdf.

Source: Capterra
 

Kevin from GEMsoft7 Ltd
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Does What It Says It Will Do

Ease-of-use

Functionality

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Value for Money

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We used Intervals for several years and have never encountered a bug. It replaced an in-house product. The management types like the reporting and dashboard facilities. For ordinary users it is straightforward to enter time and navigate around. The problem is getting users to do it regularly - but that is a problem with the humans not the software!

There are lots of power-user features (e.g. saved searches) that we adopt over time. There's probably lots more that we could pick by reading the help but as engineers we never read manuals!

We have integrated it via its API with our in-house issue tracking software: the integration was a little awkward but once set-up hasn't given us any problems. Technical support has been quick and friendly.

In summary: it's a quality product that does what it sets out to do well.

Pros

Ease of use. Simplicity in the UI with power-features not far away

Cons

Nothing. I wish more software was this straightforward (and I'm looking at you Microsoft Office...)

Source: Capterra
 

Amir from Rainer Comuunications
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

good, but could be better...

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i've been using intervals for a few years now.
basicaly, it answers our needs, but the main thing I feel missing is an integration to services like zapier, which are the only way to sync with our sales CRM...

second, i think the task view should be much more intuitive.

thanks!

Source: Capterra
 

Phil from ENOSERV
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

More powerful than I know

Ease-of-use

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Value for Money

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Intervals is a great tool to track your projects, hours, tasks, etc. For us, it is a very easy tool to see our multiple projects and track our time across all of them. I do know that we are barely scratching the power of Intervals, but what we do use is great!

Pros

Ease of use

Cons

Not knowing all what it can do

Advice to Others

Read the guides and manuals. Watch the videos

Source: Capterra
 

Rod from Panalysis

February 2017

February 2017

Nice but needs more

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We are are active users of this service but there are many things that it doesn't do well. We find that getting this integrated with our other systems is a challenge and that other products on the market are beginning to offer attractive features. As changing platforms means that we need to change our business practices we are not looking to move (at least in the near term) but at some point other features may attract us to other platforms.

One challenge is integration with our accounting software Saasu. The ability to invoice within Intervals is OK but it isn't an accounting tool.

There are many features that would be useful and I have suggested adding tags to all of the levels as a feature request in the past so that we can better identify groups of tasks or projects. Reporting isn't great and we find that we have to export the data and use other services to get the reports that we need.

New features don't seem to appear that often which does make me wonder whether this service is seen more as a cash cow for the company than an actively developed service that will maintain its competitive edge over time.

Pros

Price point is good. It is easy to use.

Cons

Lack of features, difficulty in integration

Advice to Others

Needs more active development

Source: Capterra
 

Rodrigo from VIA Consulting S.A.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Good value for money. Useful.

Ease-of-use

Functionality

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My company is using TimeTask for more than 7 years. Its not completely adequate to our activity, but we take advantage form lots of features.

Source: Capterra
 

Clark from RidgeRun, LLC
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

RidgeRun Engineering Review

Ease-of-use

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The tool is excellent for cross / site, global task management, time tracking and invoicing for time billed on an hourly basis. We also sell software and had to work around some issues to reflect invoices for software sales in the system. We are really looking for request tracking, estimating and resource planning in the same intuitive, simple method as the other features. Intervals folks are fantastic at customer support.. Great rating for the features that exist!

Pros

Simple task management and time management in a great web based tools. Intuitive, not over featured which is the plague of many tools. Good reporting, fantastic customer support

Cons

We really would like a simple customer inquiry, estimating and resource planning front-end with the same simple interface, not over featured, but covering the 80% of common requests. Invoicing should have an ability to have non-labor invoices kept out from the labor reporting. Payments made on non-labor items seem to subtract from the outstanding balance report which is what is used to determine which customers have outstanding labor items to bill. This has lead to some time against customers projects to not get billed. We have worked around it in a clunky way by creating "For billing purposes only" projects. All these extra projects take from the number of active projects which drives our license cost, but is necessary to avoid missing billing for labor spent on projects

Advice to Others

I think I have detailed the request for customer inquiry management, project planning and resorce planning needs as well as desired changes to the outstanding balance reporting. Thanks again for a wonderful tool for our business!

Source: Capterra
 

George from Franklin Street Valuation Advisory
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Great product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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We have been using for over a year now and the platform works great. There are some reporting issues we would like to see added but overall Intervals works wonderfully and fits our need.

Pros

Web based platform and ease of use.

Cons

lack of reporting options for my profession

Source: Capterra
 

Julio from Canny Networks
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Intervals - Potential for more

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Wish this had notification and escalation for invoices tied to a portal rather than email or PDF invoices.

Also additional PM features such as GANTT charts and sub tasks

Pros

Integrating light PM into a time tracking tool

Cons

Invoicing needs to be fleshed out to include escalation and notifications plus links to portal payment options

Source: Capterra
 

Stan from PathIgniter
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2017

February 2017

Almost perfect

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Ive been using Intervals for time keeping for my small company for several years now. I know that Intervals does much more than I use it for. However for my purposes it seems adequate. My staff wants me to switch to Harvest or even basecamp, I like you guys and continue.

Pros

Time tracking, timer, ease of task assigning, reliable

Cons

Sometimes employees cant figure out where and how to enter their hours and their hours get lost. If they dont use the specific tasks, or task criteria, I dont see their hours. Its weird I know

Source: Capterra
 

Pamela from Dynamic Corporate Solutions Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

DCSI Review

Ease-of-use

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Overall this tool has done what we need it to do. I would like to see QuickBooks integration at the click of a button. Also, without a 'live chat' or phone number to call, customer support in inadequate.

Pros

The price and ease of installation.

Cons

Lack of customer support

Source: Capterra
 

Leif from We Invent it

December 2016

December 2016

I have used Intervals for many years now, there must be a reason...

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Being an R&D Manager this on-line tool has helped me a lot in my work. Project planning, task management, time tracking, graphical presentation, tables and lots of useful tools; It's all here. I have used it in various companies and the own one-man consultancy. I appreciate That it is easy to change the plan and cost as the needs change in terms of the number of projects and co-workers. Sometimes I have looked for alternative similar solutions but found Intervals being very good and cost-effective for my needs. I can always show good facts for senior management or customers when needed. It's easy for the team to allocate, prioritize and manage tasks with Intervals. I really recommend it!

Source: Capterra
 

Jeff from Kaleidoscope Pictures

December 2016

December 2016

Great software to track billable versus non-billable hours

Ease-of-use

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We use this every day to track time and set project alerts. It's been a great and easy to use and share with our employees.

Source: Capterra
 

Dmitri from cGIS
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2016

November 2016

Yes, I gave it all five stars

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What we really appreciate is attention to details. One of the best user interfaces (UI) out of many web applications we used for the last 3 or 4 years. Very intuitive.
Reporting tools are priceless!
Overall a great application, would recommend it to anyone wholeheartedly!

Source: Capterra
 

Whitney from Digital Bard Video
Number of employees: 2-10 employees Employees number: 2-10 employees

September 2016

September 2016

Get as granular as you want

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Functionality

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Value for Money

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We've been using Intervals since we were a 3 person studio and find it a solid, reliable way to keep track of project time and tasks. The team finds it easy to learn and use, and i like the variety and options of running reports.

Only recently did we start using the "subtasks" checklist to group items together and not drive ourselves crazy - a great move. We will set up templates using this method, to give each new similar project a good head start on what needs to be done, in what order, and in what time period.

I appreciate being able to set time estimates so the producers know how they are tracking against budgeted time. The new dashboard helps us get a big picture of the budget. I hope the next evolution of this tool will allow for improved PPM (Project Portfolio Management) so the project managers can see where we have gaps in our schedule and an opportunity to shift work around or accept more.

Pros

Reliable up time, easy to learn, variety of reports available

Cons

Can't really manage the portfolio of projects (seeing across team members and tasks to understand where we have capacity).

Source: Capterra